Photoshop cannot download

Just purchased Creative cloud photography membership 1 year contract, Photoshop cannot download, says "Download error. please retry again or contact customer support (49)"

RaveintheAbyss for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

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How do you get of hold of anyone at Adobe for help? Cannot download Photoshop CC.

I could not update Photoshop CC from Creative Cloud desktop or online. I need Raw 8.3 to be compatible with Lightroom. It is impossible to get a hold of anyone at Adobe for help. Found their chat link once after much searching, someone finally answered then told me they were closing for the day and to call back the next day. Could never find the chat link again. Tried uninstalling PhotoshopCC because I saw that somewhere in the forum but still cannot download Photoshop CC. Got error code U43M1U49 and said to retry or contact customer support. Yeah right! Totally frustrated with Adobe. Anyone have any suggestions?

Triste wrote:
I update application manager and was able to load Adobe Premier CC from on
line upload center. When I tried to update more apps from the desktop CC,
still failed. Tried to update Adobe Premier CC from help, mostly worked,
but got an message to close LogTransportApplication which I could not find,
did not show in my Task Manager when tried to find it, so could not update
Premier CC. Updates still failed from desktop Adobe CC.
Hi Triste,
If you're having difficulties getting updates for your tools using the Creative Cloud Desktop app, then you can try downloading them without it by using the direct links for the CC updates on Windows or on Mac OS, for all CC apps.

Iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB

iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB. I already tried uninstalling and reinstalling iTunes....still nothing. Any ideas?

Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.

I just purchased Adobe Photoshop Elements 13 but my computer is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption

I just purchased Adobe Photoshop Elements 13 but my PC is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption code and serial numbers. Can I download the program online somewhere? If I download a trial version for instance will it allow me to enter my serial number and use it for the full program?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?

I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?

Hi,
Which operating system are you running on?
What updates are you trying to download?
The last update was 9.0.3 - check by loading the editor and going to Help -> About Photoshop Elements
The last supported Camera raw is ACR 6.5 - check by loading the editor and going to Help -> About Plug-ins -> Camera Raw
Do you have a reason to update?
Brian

I have Photoshop Elements 9. I downloaded the plug in 6.0 and it works on the RAW files from Canon EOS 60D, but not with Canon EOS 70D. I cannot download higher versions of plug in, because I have Windows Vista and it is not supported.

I have Photoshop Elements 9. I downloaded the plug in 6.0 and it works on the RAW files from Canon EOS 60D, but not with Canon EOS 70D. I cannot download higher versions of plug in, because I have Windows Vista and it is not supported.

You could try using the DNG converter 8.7 on Windows vista:
<Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7>
<Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7>
You then need to watch this video to get hang of it:
<Camera Raw: How to use Adobe DNG Converter - YouTube>
Hope this helps.

I cannot download Adobe Photoshop Elements II?

I cannot download Adobe Photoshop Elements II, everytime I try, it says "Below mentioned application has failed to install:Shared Technologies," what can I do to get this program to install?

Try http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_

I cannot download Photoshop Elements 10

I cannot download Photoshop Elements 10 that I purchased from adobe website by using download link in order comfirmation email. In the begining, the download speed was about 200 kb/sec but after 10 mins, the download speed was down continuously which was below 30 kb/sec. I have waited for 1 day, the download progressed only half way and finally self shut down. I have to re-download again, and now the download speed is only 55 kb/sec.
I already checked my internet connection, it works normally (the internet speed is about 874.8 kb/sec). Please help.

Your difficulties do appear to be related to your internet connection. If you are connecting wirelessly then you may want to try connecting with an Ethernet cable. Beyond that you might also want to look at your local network and ensure you aren't utilizing any high bandwidth applications such as torrents or streamed videos.

Cannot download Photoshop Elements 13

I cannot download Photoshop Elements 13 - I purchased it through the Adobe store...when I check the order - I cannot download...there's a message - order pending check back in 24 hours. I ordered it 3 days ago. There's no telephone number to ask for help. I got on the Chat line with someone I allowed him to take over my computer and it still didn't download. It stopped after about 30 minutes....he was sending me a message did it download....but when I tried to reply...the chat line was not working. I have used the trial version of Photoshop Elements 12 before and had no problem downloading it. My suggestion to anyone wanting to purchase Photoshop 13 is to use the free version first - then when your 30 or 60 days runs out....order it then through Adobe's offer. This is my day off and I have worked for 3 hours trying to get help. Now all I want to do is get a refund - and I cannot even find a place to do that....Can someone please give me some advice?

Please try downloading PSE13 from:
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
Thanks,
Anwesha

I cannot download Photoshop CC.

I cannot download Photoshop CC. When I select download trial version, nothing happens. I have installed CC and am running a Mac w/ Maverick 10.9.3 OS X.

Yes, it seems that AAM is corrupted uninstall it via Creative suite cleaner tool. Follow the below steps:
Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
Extract and run it.
Select "e" for English.
Hit "Y" for Yes if asked.
Select Option 3 for Creative Cloud.
Then select Option 1 for Creative Cloud Installer.
Download Adobe Creative cloud via https://creative.adobe.com/products/creative-cloud instead of AAM.
Launch and try to install Photoshop.
-Ankit

Cannot download full versions of Photoshop and Lightroom

Hi, I purchased a plan for photographers as a part of Creative Cloud Student and Teacher Edition and cannot download Photoshop or Lightroom in a different way than as trials. You, Adobe, have my money already and everything else seems to be ok. How can I download the full versions??? This is really disappointing

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Bought Adobe PhotoShop Elements 12 but cannot download and cannot track cos no history of order

Hi I purchased PhotoShop Elements 12 last night in Singapore for download online.
I have the serial number and the download is from digital river. The download of the .jz file was very very slow and the process timed out halfwway. Now my account shows no history of orders and I cannot download my purchased product at all.
What can I do?
Thanks
Elvin

Hi ElvinLWJ,
Thanks for posting on Adobe forums,
Please try to download Photoshop Elements 12 from this link http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html and please also follow the instructions to download.
Regards,
Sandeep

Cannot download RAW files from Nikon D800E into CC Photoshop?

Cannot download RAW files from Nikon D800E into CC Photoshop?

This is not the same question you posted earlier:
"I am having difficulty transferring D800E NEF files into Adobe RAW format to use in Photoshop CC? What to do?"
Perhaps give steps you are trying.

Cannot download registered Photoshop Elements 13 (Windows English from store)

I cannot download the product Photoshop Elements 13 (Windows English) and Adobe Elements 13 (Windows English) bought yesterday and registered to my account because the only options provided are for upgrades from trial versions. It is of course impossible to speak by phone to my regional store in Ireland as they do not provide telephone support for my products so I am having a very circular and unsatisfactory customer service experience. How can I resolve this fundamental isssue?
Message was edited by: Colin Nicholas

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I cannot download Photoshop Elements 13

I cannot download Photoshop Elements 13. My HP laptop computer spent about 20 minutes downloading files from a first link. When I click on the second .exe link, I get a dialogue box saying all the files are not downloaded. This has happened to me before and I don't understand what to do.

you need both the exe and the 7z files. put both in the same directory and double click the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Photoshop cannot download

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