Photoshop cannot open PSD

I am a high school art teacher and this happened to one of my students. He was working on a PSD file, vectoring an image when PS6 quit unexpectedy. Now when we try to open the file there is an error message "Could not complete your request because it is not a valid Photoshop document." It still has the .psd extension. We are using Mac OS10.8.2. I tried opening it in Illustrator, Preview and Graphic Coverter without success.
Any thoughts on how to get it to open would be appreciated.
Kerri

I'm sorry to bear the bad news that corrupted PSD files can almost never be recovered.
Does the student have any backup copies?
Most folks who use Photoshop for a while begin to realize that saving into multiple different master files is a good practice. I suppose Time Machine could be helpful in this case as well.
Is it Photoshop CS6? I ask because that version is supposed to recover a document lost to a crash on the next run of Photoshop. It automatically saves backup copies from time to time.
-Noel

Similar Messages

I am suddenly unable to open my pictures in Adobe Photoshop. It gives the following message: The document "Tina-19.jpg" could not be opened. Photoshop cannot open files in the "Adobe Photoshop JPEG file" format. What does this mean? I have opened my phot

I am suddenly unable to open my pictures in Adobe Photoshop. It gives the following message: The document “Tina-19.jpg” could not be opened. Photoshop cannot open files in the “Adobe Photoshop JPEG file” format.
What does this mean? I have opened my photos in Adobe Photoshop for years and suddenly I get this message and can't open any of my pictures

JoeLib wrote:
You type way faster than me Gene.
Well, not necessarily in this case.
According to the time stamp, Gene posted his answer a bit over three hours before you did, Joe.
Gene's post: Dec 29, 2014 5:54 PM
Joe's post: Dec 29, 2014 8:57 PM

Photoshop cannot open EM5 II RAW files even with 8.8 ACR?!

I have an active Adobe CC subscription so my Photoshop is already the latest version, but when I try to open EM5 II .ORF files, I get message "Photoshop cannot open this file." (see attached screenshot)
EM5 II is already officially supported according to Camera Raw 8.8 announcement page so why can't Photoshop open it? I thought there's something wrong with my setup so I downloaded and installed Camera Raw plug-in installer manually but the result is still the same.
I even uninstalled my Photoshop CC 2014 using Creative Cloud and reinstalled it, I just keep getting the same message.
Any other things I can try?

You are right, when I go to Help > Camera Raw, I see plugin version is only 8.7
But I've run the Camera RAW plugin installer specified in my post above, and DNG Converter is already at the proper 8.8
Why is Camera RAW not updating to 8.8 via Creative Cloud or the manual install? Inside Photoshop, I also went to Help > Updates but it's telling I already have the latest update.
Help!!!

Cs5 photoshop cannot open normally

cs5 photoshop cannot open normally on my computer.

Nobody can know. you have not provided any system information or other technical details like error messages...
Mylenium

Upgraded to Yosemite now I cannot open PSD files on illustrator. Please help

I recently upgraded to Yosemite on my Mac and now when I open Illustrator I cannot open psd files. The error message I get when I open illustrator is "Error Loading Plugins. PhotoshopImport.aip"
Is there a fix for this? I cannot afford to upgrade my CS4 at this time.
Thanks.
M

Thanks Larry - the issue is that I need to keep all of the layers (there are a lot of them) and when I save as pdf it flattens the image. Is there no way to be able to open PSD files now that I upgraded to Yosemite?
Thanks again.

Cannot open PSD or TIFF files in Camera Raw

I made a picture in HRD Pro, and i want to work on it. I saved it as a .psd and also as a .tif, but I cannot open nor the .psd, nor the .tif in Camera Raw? If I save it as a .Jpg I already lose quality..?
Message title was edited by: Brett N

PSD files in Camera Raw:
1.— Stay the heck away from Bridge!
2.— Instead of right-clicking on anything, go to Photoshop's File menu and Select the Open menu item.
In the dialog box that opens, find your PSD file, select it, then go down to the bottom of the box and select Camera Raw in the dropdown menu next to Format:
TIFF files in Camera Raw:
Just make sure to enable TIFF support in Camera Raw Preferences, then open it like you open any JPEG or raw file:
Message was edited by: station_two

Lol: Photoshop cannot open files in the "Adobe Photoshop file" format.

I am saving PSD's only to find I cannot open them after. Oh boy.
CS4 Mac
Any thoughts? Cheers
AC

Deepwater3d wrote:
Any thoughts?
Out of curiosity, what do you expect people to offer you after an overly terse description like that?
Exactly how are you saving the files and how are you trying to open them (understanding that there isn't just one way)?
Have you tried opening your files on another system to isolate whether it's a problem with saving or with opening?
Does it happen with every file or is it intermittent? If the latter, does it happen with big and small files?
Do any of the diagnostic or error logging facilities on your system show anything's wrong with it? Are you seeing problems in any other applications?
Basic troubleshooting.
-Noel

Cannot open psd file in Illustrator

One of my users is getting one of two errors when she tries to open a psd in Illustratror CS5. One error say "Cannot open the illustration", the other error says "The file filename.psd is in an uknown format and cannot be opened." Furthermore, she is unable to use the "Place" function in Illustrator. This appears to be profile specific. When I log on to her machine as myself. I am able to open all *.psd files. She claims that everything was working fine a week ago. No changes have been made to the system.
Thanks in advance for any help

I would say it is a permissions problem.
Obviously Illustrator cannot access the file so it does not know what you want it to do.
Try repairing the permissions, make certain she has not locked the files on her account
and try this as well but only in her account.
Mac
1. Quit Illustrator.
2.Go to User/username/Library/Preferences/ Adobe illustrator CS4 Settings and trash the settings folder, the whole folder not just the contents of the folder..
3. Start Illustrator. Illustrator creates a new preferences file.
PC
1. Quit Illustrator.
2. Rename the AIPrefs file (for example, to AIPrefs.old) in the Users/
(user)/AppData/Roaming/Adobe/Adobe Illustrator CS3 Settings folder.
3. Start Illustrator. Illustrator creates a new preferences file.
But her permissions have to be repaired if it can't be done by the utility then manually

Photoshop cannot open

I have a up to date CC membership.
Been using Photoshop all week, today, cannot open Photoshop.
Dialog box asks if I want to start a 30 day trial.
Please advise.

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Photoshop cannot open files in the "Adobe Photoshop JPEG file" format

Strange intermittent issue on Mac, 10.6, CS4. Anyone know what happens to standard image files that makes them so PS cannot open them?
Thanks
~AC

Check your file name closely. If you have illegal characters it could make them unreadable (dashes, dots, slash, etc.) Also, set OS to show extensions and make sure you have not lableled it xxxxx.jgg.jpg.

Photoshop CC 2014 Cannot open .psd file because it's not a "photoshop document"

Right, straight to the case,
I was working on a very important file at work. I kept saving it at .psd (photoshop), then I also saved it as .esp and .pdf, just to be able to open then in AI.
Anyhow, after some saving, I had the .psd file ready and done so I closed it. Wen't to open it later to find out the it's not a photoshop document.
I've tried to repair it but even the repair apps can't read it. I'm 100% sure i saved it as .psd
Does anyone have a clue here of what could of have happen to it?
This is how it looks like on "finder"
The file is nearly 300MB large.. so there must be something in it? any help would be MUCH appreciated

My first thought is retrieving a backup copy via Time Machine if you set that up.
Krita is a free app that I have seen open Photoshop files that even Photoshop could not open. There you may find the problem layer or flatten it.
www.krita.org

Cannot open psd file

Yesterday I was working in photoshop cs6 on a Psd file. It was 140 mb and when I tried to save it at 93 % it crashed. When I'm now trying to open it says "There was a problem reading the layer data. Read the composite data instead?" I click Read composite data but then it says "Could not complete your request because the file is not compatible with this version of Photoshop." And after pressing ok it doesn't do anything?

The file is corrupt on disk because of the crash.
Odds are that you won't be able to recover that file, but should go to your backups or the auto-saved version.

Cannot Open PSD in FW9

I've been able to open Photoshop files in FW9 before with all
the layers intact. But, for some reason, I'm trying to open a PSD
file in FW and it keeps opening as a flattened bitmap. The PSD file
is 16-bit (not 32). Any ideas on how I can get this PSD to open
with all its layers intact?
Thanks,
Ron

RonSanSolo wrote:
> Thanks, Jim.
> I didn't realize that about adjustment layers. I'll need
to review exactly which PS features are not supported by FW. That
may be the problem.
>
> Thanks again!
> Ron
No problem, Ron. In the Fireworks Beta, integration has been
improved,
but Adjustment Layers and Smart Objects are still not
supported. Smart
Objects come in as flattened bitmaps, Adjustment layers are
ignored
unless you bring in the file as a flat file. On the upside,
the Beta now
supports the opening of Layer comps (1 at a time) and text is
much
better. PS vectors are also handled better too.
Jim Babbage - .:Community MX:. & .:Adobe Community
Expert:.
http://www.communityMX.com/
CommunityMX - Free Resources:
http://www.communitymx.com/free.cfm
.:Adobe Community Expert for Fireworks:.
Adobe Community Expert
http://tinyurl.com/2a7dyp
See my work on Flickr
http://www.flickr.com/photos/jim_babbage/

I have done the latest updates on my photoshop, it is version 14.2.1. What I try to open a file from my Nikon D800 camera NEF file, I get a message saying Photoshop cannot open this file.Can anyone help me with this?

The message says Ïf you are attempting to open a RAW file, make sure you have the latest update installed. I have completed all the latest updates today but still get this message.

Sorry to hear your Adobe experience has been less than stellar. I'll try to help...
1. Photoshop 14.2.1 is now two releases out of date. You might want to go to your Creative Cloud application and ask it to install Photoshop CC (2014). Earlier this year Adobe released 2014.0 as a separate install that can live side by side with 14.2.1. Then just a few days ago they released 2014.1 as an in-place upgrade to 2014.0.
2. You may be able to update Camera Raw directly to version 8.6 by a link from this page:
Keeping Photoshop Up-To-Date
Best of luck to you. Please let us know here if these things help.
-Noel

Photoshop Cannot Open Recently Saved 1GB File

I created a file today for a tradeshow display. The image saved and is approx 1.23GB.
I attempted to reopen the file and received an error message that the file is not compatible with this version of photoshop.
I'm running a Mac Pro with plenty of RAM etc.
Any thoughts on how to recover the layered file OR prevent this in the future?

You're not saving across a network, are you?
This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost.

Photoshop cannot open PSD

Similar Messages

Maybe you are looking for