Photoshop CC 2014 freezes when I render video
Hi,
I'm using Photoshop CC 2014 trial to do short frame animations. The problem is that when I try to export (export -> render video) Photoshop freezes completely and I have to force quit. My computer also restarted by itself one time. Someone is experiencing the same problem?
Thanks
Angelica.
I am using Photoshop CC 64 bit on a Windows 8.1 machine (I7-3820, 32 gig RAM) and am constantly getting problems rendering videos.
i) click on render video and just get spinning wheel
II)click on render video progress bar opens gets 90% of way then hangs.
III) click on render video and video render window opens, set parameters, click go and spinning wheel
iv)click on render video and video render window opens, set parameters, click go and success
All this with exactly the same original and edits.
I have looked at what is happening in Task Manager and consistently in cases i to iii Photoshop is using about 12% of CPU but importantly is using only one of the 8 processors (4 real, 4 hyper) available. When it is rendering properly (case iv) all 8 cores are in use. This indicates to me that the program is locked in an endless loop of some sort, the only way out is to kill the Photoshop process.
My work round is to do all my edits, save everything then keep attempting to render until I get success.
Similar Messages
-
Photoshop CC 2014 crash when opening or creating new files when running with Cintiq 13HD.
I have a problem where Photoshop CC 2014 crashes when trying to open or create a new file while the Photoshop window is being displayed on my Cintiq 13HD.
When Photoshop is being displayed on my main monitor it doesn't crash.
I'm running Windows 7 (64 bit) and have updated my graphics and wacom drivers to their latest versions and Photoshop is completely up to date. (I'm running the 30-day free trial)
Here's the event log of the crash:
Faulting application name: Photoshop.exe, version: 15.2.1.257, time stamp: 0x543dbc5e
Faulting module name: atig6txx.dll, version: 8.14.1.6398, time stamp: 0x54176130
Exception code: 0xc0000005
Fault offset: 0x00000000000122b7
Faulting process id: 0x23dc
Faulting application start time: 0x01d0030b1092334e
Faulting application path: D:\Program Files (x86)\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\Windows\system32\atig6txx.dll
Report Id: 61680f48-6efe-11e4-aeeb-bc5ff45851eaAs you can already see, your ATI/AMD video card drriver is crashing.
Update the driver from AMD's website to pick up all the bug fixes you are missing. -
Hi, planning to buy MD101, I will most be working on photoshop, playing live/audio production, occasionally render videos, mild gaming-prototype.gta4 types..my question is mac or windows? my budget stops at MD101 and no further :/
Hey thanks for the reply
its not like i must...but i do prefer apple for build quality and the way the os uses the hardware..
Priority of the laptop will be:
1- Going live with it, using softwares like ableton like or garageband to trigger samples and ambient patches with MIDI keyboard.
2- Designing on photoshop
3 - Occasional video rendering mostly non hd but good quality like youtube 720p
4 - Gaming when i am bored - I am not at all into gaming but i would surely love to play some
But i want something that will be durable/storngly built and its hardware/processor good enough to run for 3-4 years.
Now if a laptop then which one?
Thank you -
So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?
I've got the same issue and it affects all my adobe software. You are not alone as I have seen several postings looking for the answer to this help request.
-
I can't open Lightroom (5.7.1) files in Photoshop CC 2014. When I Right Click and select Edit In Photoshop CC 2014 nothing happens. I have uninstalled CC 2014 and Lightroom but no change.
What happens if you start up PS CC 2014, first, and then try the Edit In?
Here are a few things to try related to a similar, but not exactly the same problem:
http://helpx.adobe.com/x-productkb/multi/edit-photoshop-command-missing-photoshop.html -
I downloaded the 32 bit version of photoshop cc 2014. When trying to install I get the message that installer failed to initialize and that this could be due to a missing file. Has anybody a solution>?
Did you unzip the entire contents of the download zip file onto your hard drive before running the installer? You need to do that.
I have installed it myself and it went in just fine.
-Noel -
PC windows 7 lightroom 5.5 Photoshop CC 2014. When editing pictures 'edit in' merge to panorama in photoshop CC 2014, photoshop opens but none of the photos open up to makes panorama. Can anyone help? It used to work with Photoshop CC and lightroom 5.4
Edit In doesn't work in Lightroom 5.5 from Photoshop CC 2014
-
Photoshop elements 11 freezes when I try to back up the catalogue. i get a message "Please wait while Elements Organizer prepares for backup". what do i do?
Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.
-
Photoshop 2014 freezes when open property box on acrobat print to pdf
many times, but not all the time, when I go to print to pdf, using the adobe acrobat CC installed as part of the creative cloud, when I open the properties to change the size of print, photoshop freezes and closes.
Windows 7
Photoshop CC 2014
Adobe Acrobat 11 ProWill this help you:
http://kb2.adobe.com/cps/509/cpsid_50981.html -
Photoshop CC 2014 crashes when trying to create a panorama from Lightroom?
Hi,
I have both Photoshop and Lightroom CC installed.
When I pass 6 photos from Lightroom to Photoshop CC to create a panorma, Photoshop goes through the throws, imports the images, generates the panorama then crashes, with a message from Windows saying it is checking for a solution to the problem, then dies.
I have reviewed the posts, and found one that suggest to increase the cache level to 6... tried this and it still dies.
Found another workaround to have Photoshop x64 running and pass the images to it rather than have Lr fire up Ps CC. This worked and produced the panorama.
I am not sure why, but with the use of the CC app, I know have three Ps's on my my machine, x32, x64 and CC..., not even sure what the difference between x64 and CC... ???...
So my question is...
Is there are a problem with PS CC?... there certainly was with the focus stacking algorithms.. or is it just me.?.. ;(
Thanks for any help with this...
Cheers
Keith Friend.
the techy details from PS CC 2014 are as follows, this is the version that Lr fires up..
Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2294 MHz
Built-in memory: 8087 MB
Free memory: 4027 MB
Memory available to Photoshop: 7067 MB
Memory used by Photoshop: 69 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Enabled.
Image tile size: 128K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=-120, left=1920, bottom=1080, right=3840
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=2112
glgpu[0].GLName="Intel(R) HD Graphics 4000"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="8.15.10.2712"
glgpu[0].GLRectTextureSize=8192
glgpu[0].GLRenderer="Intel(R) HD Graphics 4000"
glgpu[0].GLRendererID=358
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd 32"
glgpu[0].GLDriverDate="20120326000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Intel Build 8.15.10.2712"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[1024]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="GeForce GT 650M"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="331.65"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="6.0.1"
clgpu[0].CLBandwidth=4.46455e+010
clgpu[0].CLCompute=150.537
clgpu[1].CLPlatformVersion="1.1 "
clgpu[1].CLDeviceVersion="1.1 "
clgpu[1].CLMemoryMB=1624
clgpu[1].CLName="Intel(R) HD Graphics 4000"
clgpu[1].CLVendor="Intel(R) Corporation"
clgpu[1].CLVendorID=32902
clgpu[1].CLDriverVersion="8.15.10.2712"
clgpu[1].CUDASupported=0
clgpu[1].CLBandwidth=1.40476e+010
clgpu[1].CLCompute=84.3036
License Type: Subscription
Serial number: 96040231285882737802
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\Keith\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 909.7G, 639.9G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/08/12-23:42:09 79.557478 79.557478
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/09/07-21:07:38 79.558079 79.558079
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
AdobePDFL.dll PDFL 2014/08/18-15:13:12 79.512424 79.512424
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPFiles.dll Adobe XMP Files 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20-09:53:02 79.156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/08/12-23:42:09 79.557478 79.557478
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34) 1.000000
ARE.dll ARE 2014/08/12-23:42:09 79.557478 79.557478
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/08/12-23:42:09 79.557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23:42:09 79.557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23:42:09 79.557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00:28:27 79.254012 79.254012
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/08/18-23:43:19 79.557676 79.557676
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.2.2
Plugin.dll Adobe Photoshop CC 2014 15.2.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.2.0.54
PSArt.dll Adobe Photoshop CC 2014 15.2.2
PSViews.dll Adobe Photoshop CC 2014 15.2.2
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.2.2 (2014.2.2 x001 x003)
Accented Edges 15.2.2
Adaptive Wide Angle 15.2.2
Angled Strokes 15.2.2
Average 15.2.2 (2014.2.2 x001 x003)
Bas Relief 15.2.2
BMP 15.2.2
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Chalk & Charcoal 15.2.2
Charcoal 15.2.2
Chrome 15.2.2
Cineon 15.2.2 (2014.2.2 x001 x003)
Clouds 15.2.2 (2014.2.2 x001 x003)
Collada 15.2.2 (2014.2.2 x001 x003)
Color Halftone 15.2.2
Colored Pencil 15.2.2
CompuServe GIF 15.2.2
Conté Crayon 15.2.2
Craquelure 15.2.2
Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
Crop and Straighten Photos Filter 15.2.2
Crosshatch 15.2.2
Crystallize 15.2.2
Cutout 15.2.2
Dark Strokes 15.2.2
De-Interlace 15.2.2
Dicom 15.2.2
Difference Clouds 15.2.2 (2014.2.2 x001 x003)
Diffuse Glow 15.2.2
Displace 15.2.2
Dry Brush 15.2.2
Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
Embed Watermark 4.0
Entropy 15.2.2 (2014.2.2 x001 x003)
Export Color Lookup Tables NO VERSION
Extrude 15.2.2
FastCore Routines 15.2.2 (2014.2.2 x001 x003)
Fibers 15.2.2
Film Grain 15.2.2
Filter Gallery 15.2.2
Flash 3D 15.2.2 (2014.2.2 x001 x003)
Fresco 15.2.2
Glass 15.2.2
Glowing Edges 15.2.2
Google Earth 4 15.2.2 (2014.2.2 x001 x003)
Grain 15.2.2
Graphic Pen 15.2.2
Halftone Pattern 15.2.2
HDRMergeUI 15.2.2
HSB/HSL 15.2.2
IFF Format 15.2.2
IGES 15.2.2 (2014.2.2 x001 x003)
Ink Outlines 15.2.2
JPEG 2000 15.2.2
Kurtosis 15.2.2 (2014.2.2 x001 x003)
Lens Blur 15.2.2
Lens Correction 15.2.2
Lens Flare 15.2.2
Liquify 15.2.2
Matlab Operation 15.2.2 (2014.2.2 x001 x003)
Maximum 15.2.2 (2014.2.2 x001 x003)
Mean 15.2.2 (2014.2.2 x001 x003)
Measurement Core 15.2.2 (2014.2.2 x001 x003)
Median 15.2.2 (2014.2.2 x001 x003)
Mezzotint 15.2.2
Minimum 15.2.2 (2014.2.2 x001 x003)
MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
Mosaic Tiles 15.2.2
Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
Neon Glow 15.2.2
Note Paper 15.2.2
NTSC Colors 15.2.2 (2014.2.2 x001 x003)
Ocean Ripple 15.2.2
OpenEXR 15.2.2
Paint Daubs 15.2.2
Palette Knife 15.2.2
Patchwork 15.2.2
Paths to Illustrator 15.2.2
PCX 15.2.2 (2014.2.2 x001 x003)
Photocopy 15.2.2
Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
Photoshop Touch 14.0
Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
Pinch 15.2.2
Pixar 15.2.2 (2014.2.2 x001 x003)
Plaster 15.2.2
Plastic Wrap 15.2.2
PLY 15.2.2 (2014.2.2 x001 x003)
PNG 15.2.2
Pointillize 15.2.2
Polar Coordinates 15.2.2
Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
Poster Edges 15.2.2
PRC 15.2.2 (2014.2.2 x001 x003)
Radial Blur 15.2.2
Radiance 15.2.2 (2014.2.2 x001 x003)
Range 15.2.2 (2014.2.2 x001 x003)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.2.2
Ripple 15.2.2
Rough Pastels 15.2.2
Save for Web 15.2.2
ScriptingSupport 15.2.2
Shake Reduction 15.2.2
Shear 15.2.2
Skewness 15.2.2 (2014.2.2 x001 x003)
Smart Blur 15.2.2
Smudge Stick 15.2.2
Solarize 15.2.2 (2014.2.2 x001 x003)
Spatter 15.2.2
Spherize 15.2.2
Sponge 15.2.2
Sprayed Strokes 15.2.2
Stained Glass 15.2.2
Stamp 15.2.2
Standard Deviation 15.2.2 (2014.2.2 x001 x003)
STL 15.2.2 (2014.2.2 x001 x003)
Sumi-e 15.2.2
Summation 15.2.2 (2014.2.2 x001 x003)
Targa 15.2.2
Texturizer 15.2.2
Tiles 15.2.2
Torn Edges 15.2.2
Twirl 15.2.2
U3D 15.2.2 (2014.2.2 x001 x003)
Underpainting 15.2.2
Vanishing Point 15.2.2
Variance 15.2.2 (2014.2.2 x001 x003)
Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
Water Paper 15.2.2
Watercolor 15.2.2
Wave 15.2.2
Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
WIA Support 15.2.2 (2014.2.2 x001 x003)
Wind 15.2.2
Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
ZigZag 15.2.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Libraries
Adobe Color Themes
Installed TWAIN devices: NONETry a preference reset: Press Cmd+Opt+Shift (Mac) or Ctrl+Alt+Shift (Win) immediately after initiating Photoshop startup. Select "yes" when prompted.
-
Photoshop cc 2014 freezes after start
Mac Book pro retina 2014, osx 10.9.5, creative cloud for team;
1) Launch Photoshop cc 2014
2) Photoshop FREEZES (can't open or work or save images)
3) "Applicazione non risponde"
4) Creating a new account on mac; Photoshop works in the new account;
5)in order to work with my traditional account, what can I do to solve this problem? Is it a good idea to disinstall/re-install software?
Thanks
Command: Photoshop
Path: /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
Version: 15.2.2 (15.2.2.310)
Parent: launchd [143]
PID: 793
Event: hang
Duration: 1.27s (process was unresponsive for 14 seconds before sampling)
Steps: 13 (100ms sampling interval)Date/Time: 2015-02-27 07:38:32 +0100
OS Version: 10.9.5 (Build 13F34)
Architecture: x86_64
Report Version: 18
Command: Photoshop
Path: /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
Version: 15.2.2 (15.2.2.310)
Parent: launchd [148]
PID: 876
Event: hang
Duration: 0.80s
Steps: 8 (100ms sampling interval)
Hardware model: MacBookPro11,1
Active cpus: 4
Fan speed: 1307 rpm
Free pages: 706944 pages (-3140)
Pageins: 0 pages
Pageouts: 0 pages
Swapins: 0 pages
Swapouts: 0 pages
Process: Adobe Photoshop CC 2014 [876]
Path: /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
Architecture: x86_64
Parent: launchd [148]
UID: 501
Task size: 207978 pages
CPU Time: 0.702s
Thread 0xe18e DispatchQueue 1 priority 7-41 cpu time 0.688s
8 ??? (Adobe Photoshop CC 2014 + 9012) [0x10ec11334]
8 ??? (Adobe Photoshop CC 2014 + 3403561) [0x10ef4df29]
8 ??? (Adobe Photoshop CC 2014 + 3403214) [0x10ef4ddce]
8 ??? (Adobe Photoshop CC 2014 + 568975) [0x10ec99e8f]
8 ??? (Adobe Photoshop CC 2014 + 25786104) [0x1104a66f8]
8 ??? (Adobe Photoshop CC 2014 + 25781122) [0x1104a5382]
8 -[NSApplication run] + 553 (AppKit) [0x11595e99c]
8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x11596a89b]
8 _DPSNextEvent + 1434 (AppKit) [0x11596b24e]
8 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x11e1d95bc]
8 ReceiveNextEventCommon + 479 (HIToolbox) [0x11e1d97b7]
8 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x11e1d9a0d]
8 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x114c36e75]
8 __CFRunLoopRun + 1525 (CoreFoundation) [0x114c376a5]
8 __CFRunLoopDoTimers + 298 (CoreFoundation) [0x114ced5aa]
8 __CFRunLoopDoTimer + 1151 (CoreFoundation) [0x114c7bf1f]
8 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation) [0x114c7c3e4]
8 __NSFireTimer + 96 (Foundation) [0x114f86784]
8 ??? (Adobe Photoshop CC 2014 + 25781364) [0x1104a5474]
8 ??? (Adobe Photoshop CC 2014 + 566694) [0x10ec995a6]
8 ??? (Adobe Photoshop CC 2014 + 567231) [0x10ec997bf]
8 ??? (Adobe Photoshop CC 2014 + 586145) [0x10ec9e1a1]
8 ??? (Adobe Photoshop CC 2014 + 587629) [0x10ec9e76d]
8 ??? (Adobe Photoshop CC 2014 + 538966) [0x10ec92956]
8 ??? (Adobe Photoshop CC 2014 + 541477) [0x10ec93325]
8 ??? (Adobe Photoshop CC 2014 + 659221) [0x10ecaff15]
8 ??? (Adobe Photoshop CC 2014 + 18541061) [0x10fdbda05]
8 ??? (Adobe Photoshop CC 2014 + 662201) [0x10ecb0ab9]
8 ??? (Adobe Photoshop CC 2014 + 6968712) [0x10f2b4588]
8 ??? (Adobe Photoshop CC 2014 + 7462127) [0x10f32ccef]
8 ??? (Adobe Photoshop CC 2014 + 7457386) [0x10f32ba6a]
4 ??? (Adobe Photoshop CC 2014 + 19768041) [0x10fee92e9]
4 ??? (Adobe Photoshop CC 2014 + 19718926) [0x10fedd30e]
4 ??? (Adobe Photoshop CC 2014 + 498140) [0x10ec889dc]
4 ??? (Adobe Photoshop CC 2014 + 499875) [0x10ec890a3]
4 ??? (Adobe Photoshop CC 2014 + 500491) [0x10ec8930b]
4 ??? (Adobe Photoshop CC 2014 + 523777) [0x10ec8ee01]
4 <executing in user space>
4 ??? (Adobe Photoshop CC 2014 + 19768060) [0x10fee92fc]
4 ??? (Adobe Photoshop CC 2014 + 523759) [0x10ec8edef]
4 ??? (Adobe Photoshop CC 2014 + 19702670) [0x10fed938e]
4 ??? (Adobe Photoshop CC 2014 + 19702819) [0x10fed9423]
3 ??? (Adobe Photoshop CC 2014 + 497354) [0x10ec886ca]
3 ??? (Adobe Photoshop CC 2014 + 523611) [0x10ec8ed5b]
3 <executing in user space>
1 ??? (Adobe Photoshop CC 2014 + 497344) [0x10ec886c0]
1 <executing in user space>
Thread 0xe1a5 DispatchQueue 2 priority 49 cpu time 0.003s
8 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x11a089136]
8 kevent64 + 10 (libsystem_kernel.dylib) [0x11a266662]
*8 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0xe1a7 priority 47
8 start_wqthread + 13 (libsystem_pthread.dylib) [0x11a385fb9]
8 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x11a265e6a]
*8 wq_unpark_continue + 0 (pthread) [0xffffff7f80b506ae]
Thread 0xe1ab priority 47
8 start_wqthread + 13 (libsystem_pthread.dylib) [0x11a385fb9]
8 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x11a265e6a]
*8 wq_unpark_continue + 0 (pthread) [0xffffff7f80b506ae]
Thread 0xe1b6 priority 49 cpu time 0.004s
8 start_wqthread + 13 (libsystem_pthread.dylib) [0x11a385fb9]
8 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x11a265e6a]
*8 wq_unpark_continue + 0 (pthread) [0xffffff7f80b506ae]
Thread 0xe1d6 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 ??? (MultiProcessor Support + 424004) [0x1293c0844]
8 ??? (MultiProcessor Support + 291595) [0x1293a030b]
8 ??? (MultiProcessor Support + 291851) [0x1293a040b]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe1d7 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 ??? (MultiProcessor Support + 424004) [0x1293c0844]
8 ??? (MultiProcessor Support + 291595) [0x1293a030b]
8 ??? (MultiProcessor Support + 291851) [0x1293a040b]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe1d8 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 ??? (MultiProcessor Support + 424004) [0x1293c0844]
8 ??? (MultiProcessor Support + 291595) [0x1293a030b]
8 ??? (MultiProcessor Support + 291851) [0x1293a040b]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe1e1 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 semaphore_wait_trap + 10 (libsystem_kernel.dylib) [0x11a261a56]
*8 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
Thread 0xe1e2 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 semaphore_wait_trap + 10 (libsystem_kernel.dylib) [0x11a261a56]
*8 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
Thread 0xe1e3 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 semaphore_wait_trap + 10 (libsystem_kernel.dylib) [0x11a261a56]
*8 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
Thread 0xe1e7 priority 47 cpu time 0.001s
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 ??? (ScriptingSupport + 1368469) [0x131243195]
8 ??? (ScriptingSupport + 1261662) [0x13122905e]
8 ??? (ScriptingSupport + 1369592) [0x1312435f8]
8 __semwait_signal + 10 (libsystem_kernel.dylib) [0x11a265a3a]
*8 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
Thread 0xe1fe priority 47 cpu time 0.004s
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 _NSEventThread + 144 (AppKit) [0x115b0b05e]
8 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x114c36e75]
8 __CFRunLoopRun + 1161 (CoreFoundation) [0x114c37539]
8 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x114c37f15]
8 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x11a261a1a]
*8 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0xe205 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 vcfoundation::thread::Thread::ThreadProc(void*) + 9 (VulcanMessage5.dylib) [0x11969b523]
8 vcfoundation::thread::AbstractThread::Run() + 50 (VulcanMessage5.dylib) [0x1196972d0]
8 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 353 (VulcanMessage5.dylib) [0x119688507]
8 adobe::vulcan::servicemgr::CSIRequest::Execute() + 53 (VulcanMessage5.dylib) [0x11968732b]
8 vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 32 (VulcanMessage5.dylib) [0x1196965fa]
8 vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 109 (VulcanMessage5.dylib) [0x119696681]
8 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 40 (VulcanMessage5.dylib) [0x1196968c6]
8 vcfoundation::ncomm::Connection::ReadIn() + 28 (VulcanMessage5.dylib) [0x119696782]
8 vcfoundation::io::Serializer::Deserialize() + 9 (VulcanMessage5.dylib) [0x11969116f]
8 vcfoundation::io::Serializer::InternalDeserialize() + 30 (VulcanMessage5.dylib) [0x119691262]
8 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 70 (VulcanMessage5.dylib) [0x1196907d0]
8 vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 60 (VulcanMessage5.dylib) [0x119697cae]
8 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 112 (VulcanMessage5.dylib) [0x119697c40]
8 vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 24 (VulcanMessage5.dylib) [0x119699b32]
8 __recvfrom + 10 (libsystem_kernel.dylib) [0x11a26591a]
*8 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*8 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*8 recvfrom_nocancel + 224 (mach_kernel) [0xffffff8000622a30]
*8 ??? (mach_kernel + 4336638) [0xffffff8000622bfe]
*8 soreceive + 2306 (mach_kernel) [0xffffff8000617822]
*8 sbwait + 297 (mach_kernel) [0xffffff800061d729]
*8 msleep + 114 (mach_kernel) [0xffffff80005e4072]
*8 ??? (mach_kernel + 4079173) [0xffffff80005e3e45]
*8 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d18e]
*8 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*8 ??? (mach_kernel + 223579) [0xffffff800023695b]
*8 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
Thread 0xe208 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 ??? (Adobe Photoshop CC 2014 + 25971780) [0x1104d3c44]
8 ??? (Adobe Photoshop CC 2014 + 31087995) [0x1109b4d7b]
8 ??? (Adobe Photoshop CC 2014 + 31094971) [0x1109b68bb]
8 ??? (Adobe Photoshop CC 2014 + 24531195) [0x1103740fb]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe209 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 ??? (Adobe Photoshop CC 2014 + 25971780) [0x1104d3c44]
8 ??? (Adobe Photoshop CC 2014 + 31087995) [0x1109b4d7b]
8 ??? (Adobe Photoshop CC 2014 + 31094971) [0x1109b68bb]
8 ??? (Adobe Photoshop CC 2014 + 24531195) [0x1103740fb]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe20a priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 ??? (Adobe Photoshop CC 2014 + 25971780) [0x1104d3c44]
8 ??? (Adobe Photoshop CC 2014 + 31087995) [0x1109b4d7b]
8 ??? (Adobe Photoshop CC 2014 + 31094971) [0x1109b68bb]
8 ??? (Adobe Photoshop CC 2014 + 24531195) [0x1103740fb]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe20b priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 ??? (Adobe Photoshop CC 2014 + 25971780) [0x1104d3c44]
8 ??? (Adobe Photoshop CC 2014 + 31087995) [0x1109b4d7b]
8 ??? (Adobe Photoshop CC 2014 + 31094971) [0x1109b68bb]
8 ??? (Adobe Photoshop CC 2014 + 24531195) [0x1103740fb]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe20c priority 63
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 __NSThread__main__ + 1318 (Foundation) [0x114f88dfb]
8 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348 (Foundation) [0x114f88ff7]
8 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x114c36e75]
8 __CFRunLoopRun + 1161 (CoreFoundation) [0x114c37539]
8 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x114c37f15]
8 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x11a261a1a]
*8 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0xe213 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 APXGetHostAPI + 2516921 (adbeapeengine) [0x1323f3649]
8 APXGetHostAPI + 2516618 (adbeapeengine) [0x1323f351a]
8 APXGetHostAPI + 2516497 (adbeapeengine) [0x1323f34a1]
8 APXGetHostAPI + 83761 (adbeapeengine) [0x1321a15c1]
8 APXGetHostAPI + 2516301 (adbeapeengine) [0x1323f33dd]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe214 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 APXGetHostAPI + 2516921 (adbeapeengine) [0x1323f3649]
8 APXGetHostAPI + 2516618 (adbeapeengine) [0x1323f351a]
8 APXGetHostAPI + 2516497 (adbeapeengine) [0x1323f34a1]
8 APXGetHostAPI + 83761 (adbeapeengine) [0x1321a15c1]
8 APXGetHostAPI + 2516301 (adbeapeengine) [0x1323f33dd]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe215 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 APXGetHostAPI + 2516921 (adbeapeengine) [0x1323f3649]
8 APXGetHostAPI + 2516618 (adbeapeengine) [0x1323f351a]
8 APXGetHostAPI + 2516497 (adbeapeengine) [0x1323f34a1]
8 APXGetHostAPI + 83761 (adbeapeengine) [0x1321a15c1]
8 APXGetHostAPI + 2516301 (adbeapeengine) [0x1323f33dd]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe216 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 APXGetHostAPI + 2516921 (adbeapeengine) [0x1323f3649]
8 APXGetHostAPI + 2516618 (adbeapeengine) [0x1323f351a]
8 APXGetHostAPI + 2516497 (adbeapeengine) [0x1323f34a1]
8 APXGetHostAPI + 83761 (adbeapeengine) [0x1321a15c1]
8 APXGetHostAPI + 2516301 (adbeapeengine) [0x1323f33dd]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe223 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 __select + 10 (libsystem_kernel.dylib) [0x11a2659aa]
*8 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Thread 0xe225 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 APXGetHostAPI + 2516921 (adbeapeengine) [0x1323f3649]
8 APXGetHostAPI + 2516618 (adbeapeengine) [0x1323f351a]
8 APXGetHostAPI + 2516497 (adbeapeengine) [0x1323f34a1]
8 APXGetHostAPI + 2615067 (adbeapeengine) [0x13240b5ab]
8 APXGetHostAPI + 2516240 (adbeapeengine) [0x1323f33a0]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe226 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 APXGetHostAPI + 2516921 (adbeapeengine) [0x1323f3649]
8 APXGetHostAPI + 2516618 (adbeapeengine) [0x1323f351a]
8 APXGetHostAPI + 2516497 (adbeapeengine) [0x1323f34a1]
8 APXGetHostAPI + 4166115 (adbeapeengine) [0x132586073]
8 APXGetHostAPI + 2516240 (adbeapeengine) [0x1323f33a0]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe22a priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 ??? (Adobe Photoshop CC 2014 + 25971780) [0x1104d3c44]
8 ??? (Adobe Photoshop CC 2014 + 29162682) [0x1107decba]
8 ??? (Adobe Photoshop CC 2014 + 29158203) [0x1107ddb3b]
8 ??? (Adobe Photoshop CC 2014 + 29160280) [0x1107de358]
8 ??? (Adobe Photoshop CC 2014 + 3204833) [0x10ef1d6e1]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe22b priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 ??? (Adobe Photoshop CC 2014 + 25971780) [0x1104d3c44]
8 ??? (Adobe Photoshop CC 2014 + 2772179) [0x10eeb3cd3]
8 __semwait_signal + 10 (libsystem_kernel.dylib) [0x11a265a3a]
*8 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
Thread 0xe22f priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 thread_proxy + 185 (boost_threads) [0x137213fc9]
8 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115 (dvacore) [0x1393880a3]
8 boost::function0<void>::operator()() const + 28 (dvacore) [0x13937b70c]
8 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144 (dvacore) [0x13938b130]
8 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140 (dvacore) [0x13938d15c]
8 MPWaitOnQueue + 192 (CarbonCore) [0x11bbad145]
8 TSWaitOnConditionTimedRelative + 172 (CarbonCore) [0x11bbdc9ff]
8 TSWaitOnCondition + 108 (CarbonCore) [0x11bbdc800]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe230 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 thread_proxy + 185 (boost_threads) [0x137213fc9]
8 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9 (dvatransport) [0x1397a6b19]
8 SkyConnectionEnv::MainLoop() + 167 (dvatransport) [0x1397a7067]
8 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568 (dvatransport) [0x1397b7868]
8 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375 (dvatransport) [0x1397b7cf7]
8 kevent + 10 (libsystem_kernel.dylib) [0x11a26664a]
*8 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0xe238 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 boost_asio_detail_posix_thread_function + 19 (dvatransport) [0x1397b8703]
8 boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42 (dvacore) [0x139353dca]
8 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568 (dvacore) [0x139354018]
8 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139 (dvacore) [0x13935429b]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe23a priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 thread_proxy + 185 (boost_threads) [0x137213fc9]
8 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115 (dvacore) [0x1393880a3]
8 boost::function0<void>::operator()() const + 28 (dvacore) [0x13937b70c]
8 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144 (dvacore) [0x13938b130]
8 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140 (dvacore) [0x13938d15c]
8 MPWaitOnQueue + 192 (CarbonCore) [0x11bbad145]
8 TSWaitOnConditionTimedRelative + 172 (CarbonCore) [0x11bbdc9ff]
8 TSWaitOnCondition + 108 (CarbonCore) [0x11bbdc800]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe23b priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 thread_proxy + 185 (boost_threads) [0x137213fc9]
8 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115 (dvacore) [0x1393880a3]
8 boost::function0<void>::operator()() const + 28 (dvacore) [0x13937b70c]
8 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144 (dvacore) [0x13938b130]
8 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140 (dvacore) [0x13938d15c]
8 MPWaitOnQueue + 192 (CarbonCore) [0x11bbad145]
8 TSWaitOnConditionTimedRelative + 172 (CarbonCore) [0x11bbdc9ff]
8 TSWaitOnCondition + 108 (CarbonCore) [0x11bbdc800]
8 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x11a265716]
*8 psynch_cvcontinue + 0 (pthread) [0xffffff7f80b52940]
Thread 0xe23c priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 thread_proxy + 185 (boost_threads) [0x137213fc9]
8 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9 (dvatransport) [0x1397a6b19]
8 SkyConnectionEnv::MainLoop() + 167 (dvatransport) [0x1397a7067]
8 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568 (dvatransport) [0x1397b7868]
8 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375 (dvatransport) [0x1397b7cf7]
8 kevent + 10 (libsystem_kernel.dylib) [0x11a26664a]
*8 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0xe249 priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 __NSThread__main__ + 1318 (Foundation) [0x114f88dfb]
8 -[NSConnection run] + 127 (Foundation) [0x115001ff9]
8 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x114c36e75]
8 __CFRunLoopRun + 1830 (CoreFoundation) [0x114c377d6]
8 __CFRunLoopDoSource1 + 478 (CoreFoundation) [0x114c4679e]
8 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41 (CoreFoundation) [0x114c46829]
8 __CFMachPortPerform + 388 (CoreFoundation) [0x114c469c4]
8 __NSFireMachPort + 257 (Foundation) [0x114f8c5c8]
8 -[NSConnection dispatchWithComponents:] + 50 (Foundation) [0x114fa7d18]
8 -[NSConnection handlePortCoder:] + 652 (Foundation) [0x114fa83e0]
8 -[NSConnection handleRequest:sequence:] + 1434 (Foundation) [0x11500109d]
8 -[NSConnection dispatchInvocation:] + 135 (Foundation) [0x1150013d7]
8 -[NSInvocation invoke] + 308 (CoreFoundation) [0x114c00814]
8 __invoking___ + 140 (CoreFoundation) [0x114c009ac]
8 _CF_forwarding_prep_0 + 120 (CoreFoundation) [0x114c72df8]
8 ___forwarding___ + 452 (CoreFoundation) [0x114c73044]
8 -[NSInvocation invokeWithTarget:] + 54 (CoreFoundation) [0x114ca3466]
8 -[NSInvocation invoke] + 308 (CoreFoundation) [0x114c00814]
8 __invoking___ + 140 (CoreFoundation) [0x114c009ac]
8 -[PlugPlugHtmlIpcServerEndpoint render:popupSurfaceId:popupRect:] + 137 (PlugPlugOwl) [0x11446b109]
8 -[PlugPlugHtmlIpcServerEndpoint runBlockOnMainQueueSync:] + 93 (PlugPlugOwl) [0x11446775b]
8 _dispatch_barrier_sync_f_slow + 310 (libdispatch.dylib) [0x11a08d982]
8 semaphore_wait_trap + 10 (libsystem_kernel.dylib) [0x11a261a56]
*8 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
Thread 0xe24b priority 47
8 thread_start + 13 (libsystem_pthread.dylib) [0x11a385fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11a38172a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x11a381899]
8 __NSThread__main__ + 1318 (Foundation) [0x114f88dfb]
8 -[HtmlEngineMonitor monitorThreadProc] + 99 (PlugPlugOwl) [0x1144761c4]
8 -[NSConcreteTask waitUntilExit] + 205 (Foundation) [0x1150b2e88]
8 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x114c36e75]
8 __CFRunLoopRun + 1161 (CoreFoundation) [0x114c37539]
8 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x114c37f15]
8 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x11a261a1a]
*8 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Binary Images:
0x10ec0f000 - 0x1134ebfbf com.adobe.Photoshop 15.2.2 (15.2.2.310) <61CD7B5F-DB97-3541-A5CC-232A16C8EADC> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
0x114409000 - 0x1146c9fcf com.adobe.PlugPlugOwl 5.2.0.54 (5.2.0.54) <A8B062BF-79C9-3255-8365-883CF1E998F3> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl
0x114bc7000 - 0x114dacfff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x114f22000 - 0x115222ff7 com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x115947000 - 0x1164bdff7 com.apple.AppKit 6.9 (1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x11967d000 - 0x1196bfff7 VulcanMessage5.dylib (1) <1CA9DD0D-0AC3-3306-AE66-E078B64003A6> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/VulcanMessage5.dylib
0x11a086000 - 0x11a0a0fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x11a250000 - 0x11a26cff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x11a380000 - 0x11a387ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x11bb33000 - 0x11be1dfff com.apple.CoreServices.CarbonCore 1077.17 (1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x11e1ab000 - 0x11e455ff5 com.apple.HIToolbox 2.1.1 <26FF0E2C-1CD7-311F-ACF0-84F3D5273AD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x129359000 - 0x1293e1fff MultiProcessor Support <45700EBB-90C5-3072-90A3-CCE441CB1EAF> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Required/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x1310f5000 - 0x131337ff7 com.adobe.PSAutomate 15.2.2 (15.2.2) <00550F57-6E3F-3908-B836-AD35B6E9DD45> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Required/Plug-Ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/Scr iptingSupport
0x132158000 - 0x1330ddfef com.adobe.ape.engine 3.4.0.29366 (3.4.0.29366) <785AD5C3-2335-0F83-08B0-747C86E96119> /Library/Application Support/Adobe/*/adbeapecore.framework/Libraries/adbeapeengine.bundle/Contents/MacOS/adbea peengine
0x137212000 - 0x137220fff com.adobe.boost_threads.framework 8.0.0 (8.0.0.0) <029637FB-8423-37F7-8B0C-F90CD63CDCF6> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x1392aa000 - 0x139539fff com.adobe.dvacore.framework 8.0.0 (8.0.0.0) <6A9A8F7D-B051-33DF-B706-892EB8D910A1> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x13978f000 - 0x1397f3fff com.adobe.dvatransport.framework 8.0.0 (8.0.0.0) <7609A77F-805C-3E81-8DF2-FBD248777359> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
*0xffffff7f80b4d000 - 0xffffff7f80b54fff com.apple.kec.pthread 1.0 (1) <882075E6-12C4-3225-8750-928715183739> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: AAM Updates Notifier [610]
Path: /Applications/Utilities/Adobe Application Manager/*/AAM Updates Notifier.app/Contents/MacOS/AAM Updates Notifier
Architecture: i386
Parent: launchd [148]
UID: 501
Task size: 6513 pages
Process: accountsd [213]
Path: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
Architecture: x86_64
Parent: launchd [148]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 5207 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x606 DispatchQueue 1 priority 4
8 start + 1 (libdyld.dylib) [0x1092fe5fd]
8 ??? (accountsd + 6850) [0x103e9cac2]
8 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x105d6ce75]
8 __CFRunLoopRun + 1161 (CoreFoundation) [0x105d6d539]
8 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x105d6df15]
8 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x10949ba1a]
*8 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x61b DispatchQueue 2 priority 4
8 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x1092c9136]
8 kevent64 + 10 (libsystem_kernel.dylib) [0x1094a0662]
*8 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Binary Images:
0x103e9b000 - 0x103e9cfff accountsd (336.9) <806AD9DD-23C7-3DB5-BE2F-C3E4D3E27EA9> /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
0x105cfd000 - 0x105ee2fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1092c6000 - 0x1092e0fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x1092fb000 - 0x1092feff7 libdyld.dylib (239.4) <A1273A02-4928-3BAC-A846-6C069DC1A0A6> /usr/lib/system/libdyld.dylib
0x10948a000 - 0x1094a6ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: Adobe CEF Helper [266]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Adobe CEF Helper.app/Contents/MacOS/Adobe CEF Helper
Architecture: i386
Parent: Creative Cloud [200]
Responsible: Creative Cloud [200]
UID: 501
Task size: 10448 pages
Importance: Donating
IO Policy: Standard
Process: Adobe CEF Helper [267]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Adobe CEF Helper.app/Contents/MacOS/Adobe CEF Helper
Architecture: i386
Parent: Creative Cloud [200]
Responsible: Creative Cloud [200]
UID: 501
Task size: 13314 pages
Importance: Donating
IO Policy: Standard
Process: AdobeCrashDaemon [244]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Core Sync.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashDaemon.app /Contents/MacOS/AdobeCrashDaemon
Architecture: x86_64
Parent: Core Sync [243]
Responsible: Creative Cloud [200]
UID: 501
Task size: 4349 pages
Importance: Donating
IO Policy: Standard
Process: AdobeCrashDaemon [878]
Path: /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/C ontents/MacOS/AdobeCrashDaemon
Architecture: x86_64
Parent: Adobe Photoshop CC 2014 [876]
Responsible: Adobe Photoshop CC 2014 [876]
UID: 501
Task size: 4337 pages
CPU Time: 0.002s
Process: AdobeIPCBroker [230]
Path: /Applications/Utilities/Adobe Application Manager/*/AdobeIPCBroker.app/Contents/MacOS/AdobeIPCBroker
Architecture: i386
Parent: launchd [1]
Responsible: Creative Cloud [200]
UID: 501
Task size: 1440 pages
Importance: Donating
IO Policy: Standard
Process: AirPlayUIAgent [241]
Path: /System/Library/CoreServices/AirPlayUIAgent.app/Contents/MacOS/AirPlayUIAgent
Architecture: x86_64
Parent: launchd [148]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 5876 pages
Importance: Adaptive, Boosted, Donating
Thread 0x811 DispatchQueue 1 priority 46
8 start + 1 (libdyld.dylib) [0x1131a75fd]
8 NSApplicationMain + 940 (AppKit) [0x10ecd7783]
8 -[NSApplication run] + 553 (AppKit) [0x10ecec99c]
8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x10ecf889b]
8 _DPSNextEvent + 1434 (AppKit) [0x10ecf924e]
8 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x11083e5bc]
8 ReceiveNextEventCommon + 479 (HIToolbox) [0x11083e7b7]
8 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x11083ea0d]
8 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x10e9ede75]
8 __CFRunLoopRun + 1161 (CoreFoundation) [0x10e9ee539]
8 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x10e9eef15]
8 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x113348a1a]
*8 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x826 DispatchQueue 2 priority 48
8 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x113171136]
8 kevent64 + 10 (libsystem_kernel.dylib) [0x11334d662]
*8 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x82c priority 46
8 thread_start + 13 (libsystem_pthread.dylib) [0x113456fc9]
8 _pthread_start + 137 (libsystem_pthread.dylib) [0x11345272a]
8 _pthread_body + 138 (libsystem_pthread.dylib) [0x113452899]
8 _NSEventThread + 144 (AppKit) [0x10ee9905e]
8 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x10e9ede75]
8 __CFRunLoopRun + 1161 (CoreFoundation) [0x10e9ee539]
8 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x10e9eef15]
8 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x113348a1a]
*8 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0xe180 priority 46
8 start_wqthread + 13 (libsystem_pthread.dylib) [0x113456fb9]
8 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x11334ce6a]
*8 wq_unpark_continue + 0 (pthread) [0xffffff7f80b506ae]
Binary Images:
0x10dc04000 - 0x10dc09ff3 com.apple.AirPlayUIAgent 2.0 (200.34.4) <0E216F6D-BD52-38DA-BED6-DDF3BA3B34D2> /System/Library/CoreServices/AirPlayUIAgent.app/Contents/MacOS/AirPlayUIAgent
0x10e97e000 - 0x10eb63fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10ecd5000 - 0x10f84bff7 com.apple.AppKit 6.9 (1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x110810000 - 0x110abaff5 com.apple.HIToolbox 2.1.1 <26FF0E2C-1CD7-311F-AC -
Photoshop CC 2014 Crashes When Opening or Saving PNG Files
I'm having an issue where opening or saving PNG files causes my copy of Photoshop CC 2014 to crash.
I've updated to the latest version, restarted my computer and have no plugins installed. I have also re-installed the program from the Creative Cloud application, although I haven't tried a full uninstall/reinstall sequence.
I'm running an x64 version of Windows and have tried both the 64 and 32 bit versions of Photoshop - neither works.
Other file formats don't appear to cause any issue - the problem is specific to PNG files (does Adobe Photoshop depend on any PNG library like LibPNG? Perhaps an older version has been installed by a different application?)
This issue seems to have occured in the past on the Adobe forums, but there is no clear resolution.Part of the information is missing but your running CC 14.1.2 not CC 2014, and14.1.2 needs to be updated to 14.2.1. I also can not see the date of you video drivers. Here is what my CC 2014 and my 14.2.1 looks like
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 32498 MB
Memory available to Photoshop: 37132 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Touch Gestures: Disabled.
Windows 2x UI: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Huge
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1360, bottom=768, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="Quadro 4000/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="9.18.13.3311"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Quadro 4000/PCIe/SSE2"
glgpu[0].GLRendererID=1757
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20140429000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="Quadro 4000"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="333.11"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="6.0.1"
clgpu[0].CLBandwidth=7.48731e+010
clgpu[0].CLCompute=185.366
License Type: Subscription
Serial number: 96040035116912554961
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 465.2G, 171.9G free
C:\, 224.2G, 103.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/04/14-23:42:44 79.554120 79.554120
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/04/23-10:46:55 79.554276 79.554276
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 2014/03/05-14:49:37 5.0.33 79.552883
AdobePDFL.dll PDFL 2014/03/04-00:39:42 79.510482 79.510482
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPFiles.dll Adobe XMP Files 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPScript.dll Adobe XMP Script 2014/01/13-19:44:00 79.155772 79.155772
adobe_caps.dll Adobe CAPS 8,0,0,7
AGM.dll AGM 2014/04/14-23:42:44 79.554120 79.554120
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.45 BuildVersion: 8.0; BuildDate: Fri Mar 28 2014 20:28:30) 1.000000
ARE.dll ARE 2014/04/14-23:42:44 79.554120 79.554120
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/04/14-23:42:44 79.554120 79.554120
BIBUtils.dll BIBUtils 2014/04/14-23:42:44 79.554120 79.554120
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/04/14-23:42:44 79.554120 79.554120
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2014/03/12-08:53:44 79.252744 79.252744
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/03/25-23:41:34 79.553444 79.553444
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.0
Plugin.dll Adobe Photoshop CC 2014 15.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.0.0.74
PSArt.dll Adobe Photoshop CC 2014 15.0
PSViews.dll Adobe Photoshop CC 2014 15.0
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.0 (2014.0.0 x001)
Accented Edges 15.0
Adaptive Wide Angle 15.0
Angled Strokes 15.0
Average 15.0 (2014.0.0 x001)
Bas Relief 15.0
BMP 15.0
Camera Raw 8.5
Camera Raw Filter 8.5
Chalk & Charcoal 15.0
Charcoal 15.0
Chrome 15.0
Cineon 15.0 (2014.0.0 x001)
Clouds 15.0 (2014.0.0 x001)
Collada 15.0 (2014.0.0 x001)
Color Halftone 15.0
Colored Pencil 15.0
CompuServe GIF 15.0
Conté Crayon 15.0
Craquelure 15.0
Crop and Straighten Photos 15.0 (2014.0.0 x001)
Crop and Straighten Photos Filter 15.0
Crosshatch 15.0
Crystallize 15.0
Cutout 15.0
Dark Strokes 15.0
De-Interlace 15.0
Dicom 15.0
Difference Clouds 15.0 (2014.0.0 x001)
Diffuse Glow 15.0
Displace 15.0
Dry Brush 15.0
Eazel Acquire 15.0 (2014.0.0 x001)
Embed Watermark 4.0
Entropy 15.0 (2014.0.0 x001)
Export Color Lookup NO VERSION
Extrude 15.0
FastCore Routines 15.0 (2014.0.0 x001)
Fibers 15.0
Film Grain 15.0
Filter Gallery 15.0
Flash 3D 15.0 (2014.0.0 x001)
Fresco 15.0
Glass 15.0
Glowing Edges 15.0
Google Earth 4 15.0 (2014.0.0 x001)
Grain 15.0
Graphic Pen 15.0
Halftone Pattern 15.0
HDRMergeUI 15.0
IFF Format 15.0
Ink Outlines 15.0
JPEG 2000 15.0
Kurtosis 15.0 (2014.0.0 x001)
Lens Blur 15.0
Lens Correction 15.0
Lens Flare 15.0
Liquify 15.0
Matlab Operation 15.0 (2014.0.0 x001)
Maximum 15.0 (2014.0.0 x001)
Mean 15.0 (2014.0.0 x001)
Measurement Core 15.0 (2014.0.0 x001)
Median 15.0 (2014.0.0 x001)
Mezzotint 15.0
Minimum 15.0 (2014.0.0 x001)
MMXCore Routines 15.0 (2014.0.0 x001)
Mosaic Tiles 15.0
Multiprocessor Support 15.0 (2014.0.0 x001)
Neon Glow 15.0
Note Paper 15.0
NTSC Colors 15.0 (2014.0.0 x001)
Ocean Ripple 15.0
OpenEXR 15.0
Paint Daubs 15.0
Palette Knife 15.0
Patchwork 15.0
Paths to Illustrator 15.0
PCX 15.0 (2014.0.0 x001)
Photocopy 15.0
Photoshop 3D Engine 15.0 (2014.0.0 x001)
Photoshop Touch 14.0
Picture Package Filter 15.0 (2014.0.0 x001)
Pinch 15.0
Pixar 15.0 (2014.0.0 x001)
Plaster 15.0
Plastic Wrap 15.0
PNG 15.0
Pointillize 15.0
Polar Coordinates 15.0
Portable Bit Map 15.0 (2014.0.0 x001)
Poster Edges 15.0
Radial Blur 15.0
Radiance 15.0 (2014.0.0 x001)
Range 15.0 (2014.0.0 x001)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.0
Ripple 15.0
Rough Pastels 15.0
Save for Web 15.0
ScriptingSupport 15.0
Shake Reduction 15.0
Shear 15.0
Skewness 15.0 (2014.0.0 x001)
Smart Blur 15.0
Smudge Stick 15.0
Solarize 15.0 (2014.0.0 x001)
Spatter 15.0
Spherize 15.0
Sponge 15.0
Sprayed Strokes 15.0
Stained Glass 15.0
Stamp 15.0
Standard Deviation 15.0 (2014.0.0 x001)
STL 15.0 (2014.0.0 x001)
Sumi-e 15.0
Summation 15.0 (2014.0.0 x001)
Targa 15.0
Texturizer 15.0
Tiles 15.0
Torn Edges 15.0
Twirl 15.0
Underpainting 15.0
Vanishing Point 15.0
Variance 15.0 (2014.0.0 x001)
Water Paper 15.0
Watercolor 15.0
Wave 15.0
Wavefront|OBJ 15.0 (2014.0.0 x001)
WIA Support 15.0 (2014.0.0 x001)
Wind 15.0
Wireless Bitmap 15.0 (2014.0.0 x001)
ZigZag 15.0
Optional and third party plug-ins:
CUR (Windows Cursor) NO VERSION
GREYCstoration NO VERSION
ICO (Windows Icon) NO VERSION
Reduce Noise 7.0.0.0
ScriptListener 13.0
StarFilter Pro 3 3.0.3.0
SuperPNG 2.0
Plug-ins that failed to load: NONE
Flash:
Adobe Kuler
Installed TWAIN devices: NONE
========================================================================================== ==========================
Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 34153 MB
Memory available to Photoshop: 37150 MB
Memory used by Photoshop: 90 %
Image tile size: 1028K
Image cache levels: 4
Font Preview: Extra Large
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1360, bottom=768, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=2048
gpu[0].RectTextureSize=16384
gpu[0].Renderer="Quadro 4000/PCIe/SSE2"
gpu[0].RendererID=1757
gpu[0].Vendor="NVIDIA Corporation"
gpu[0].VendorID=4318
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="9.18.13.3311"
gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
gpu[0].DriverDate="20140429000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.1"
gpu[0].CUDASupported=1
gpu[0].CUDAVersion="6.0.1"
gpu[0].OCLBandwidth=7.47664e+010
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription
Serial number: 96040035116912554961
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 3.64T, 3.22T free
F:\, 465.2G, 171.9G free
C:\, 224.2G, 104.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/10/29-11:47:16 79.548223 79.548223
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/10/25-12:15:59 5.0.24 79.547804
AdobePDFL.dll PDFL 2013/10/29-11:47:16 79.508720 79.508720
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786
AdobeXMP.dll Adobe XMP Core 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPFiles.dll Adobe XMP Files 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPScript.dll Adobe XMP Script 2013/10/29-11:47:16 79.154911 79.154911
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/10/29-11:47:16 79.548223 79.548223
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50) 1.000000
ARE.dll ARE 2013/10/29-11:47:16 79.548223 79.548223
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/10/29-11:47:16 79.548223 79.548223
BIBUtils.dll BIBUtils 2013/10/29-11:47:16 79.548223 79.548223
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30929 2.1.6.30929
CITThreading.dll Adobe CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/10/29-11:47:16 79.548223 79.548223
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/10/30-13:12:12 79.546835 79.546835
FileInfo.dll Adobe XMP FileInfo 2013/10/25-03:51:33 79.154511 79.154511
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2013/10/29-11:47:16 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OMP Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/10/29-11:47:16 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 2013/10/29-11:47:16 79.542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.2.0.36
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/10/30-13:12:12 79.546835 79.546835
ScriptUIFlex.dll ScriptUIFlex 2013/10/30-13:12:12 79.546835 79.546835
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.2.1 (14.2.1 x001)
Accented Edges 14.2.1
Adaptive Wide Angle 14.2.1
Angled Strokes 14.2.1
Average 14.2.1 (14.2.1 x001)
Bas Relief 14.2.1
BMP 14.2.1
Camera Raw 8.5
Camera Raw Filter 8.5
Chalk & Charcoal 14.2.1
Charcoal 14.2.1
Chrome 14.2.1
Cineon 14.2.1 (14.2.1 x001)
Clouds 14.2.1 (14.2.1 x001)
Collada 14.2.1 (14.2.1 x001)
Color Halftone 14.2.1
Colored Pencil 14.2.1
CompuServe GIF 14.2.1
Conté Crayon 14.2.1
Craquelure 14.2.1
Crop and Straighten Photos 14.2.1 (14.2.1 x001)
Crop and Straighten Photos Filter 14.2.1
Crosshatch 14.2.1
Crystallize 14.2.1
Cutout 14.2.1
Dark Strokes 14.2.1
De-Interlace 14.2.1
Dicom 14.2.1
Difference Clouds 14.2.1 (14.2.1 x001)
Diffuse Glow 14.2.1
Displace 14.2.1
Dry Brush 14.2.1
Eazel Acquire 14.2.1 (14.2.1 x001)
Embed Watermark 4.0
Entropy 14.2.1 (14.2.1 x001)
Extrude 14.2.1
FastCore Routines 14.2.1 (14.2.1 x001)
Fibers 14.2.1
Film Grain 14.2.1
Filter Gallery 14.2.1
Flash 3D 14.2.1 (14.2.1 x001)
Fresco 14.2.1
Glass 14.2.1
Glowing Edges 14.2.1
Google Earth 4 14.2.1 (14.2.1 x001)
Grain 14.2.1
Graphic Pen 14.2.1
Halftone Pattern 14.2.1
HDRMergeUI 14.2.1
IFF Format 14.2.1
Ink Outlines 14.2.1
JPEG 2000 14.2.1
Kurtosis 14.2.1 (14.2.1 x001)
Lens Blur 14.2.1
Lens Correction 14.2.1
Lens Flare 14.2.1
Liquify 14.2.1
Matlab Operation 14.2.1 (14.2.1 x001)
Maximum 14.2.1 (14.2.1 x001)
Mean 14.2.1 (14.2.1 x001)
Measurement Core 14.2.1 (14.2.1 x001)
Median 14.2.1 (14.2.1 x001)
Mezzotint 14.2.1
Minimum 14.2.1 (14.2.1 x001)
MMXCore Routines 14.2.1 (14.2.1 x001)
Mosaic Tiles 14.2.1
Multiprocessor Support 14.2.1 (14.2.1 x001)
Neon Glow 14.2.1
Note Paper 14.2.1
NTSC Colors 14.2.1 (14.2.1 x001)
Ocean Ripple 14.2.1
Oil Paint 14.2.1
OpenEXR 14.2.1
Paint Daubs 14.2.1
Palette Knife 14.2.1
Patchwork 14.2.1
Paths to Illustrator 14.2.1
PCX 14.2.1 (14.2.1 x001)
Photocopy 14.2.1
Photoshop 3D Engine 14.2.1 (14.2.1 x001)
Photoshop Touch 14.0
Picture Package Filter 14.2.1 (14.2.1 x001)
Pinch 14.2.1
Pixar 14.2.1 (14.2.1 x001)
Plaster 14.2.1
Plastic Wrap 14.2.1
PNG 14.2.1
Pointillize 14.2.1
Polar Coordinates 14.2.1
Portable Bit Map 14.2.1 (14.2.1 x001)
Poster Edges 14.2.1
Radial Blur 14.2.1
Radiance 14.2.1 (14.2.1 x001)
Range 14.2.1 (14.2.1 x001)
Read Watermark 4.0
Reticulation 14.2.1
Ripple 14.2.1
Rough Pastels 14.2.1
Save for Web 14.2.1
ScriptingSupport 14.2.1
Shake Reduction 14.2.1
Shear 14.2.1
Skewness 14.2.1 (14.2.1 x001)
Smart Blur 14.2.1
Smudge Stick 14.2.1
Solarize 14.2.1 (14.2.1 x001)
Spatter 14.2.1
Spherize 14.2.1
Sponge 14.2.1
Sprayed Strokes 14.2.1
Stained Glass 14.2.1
Stamp 14.2.1
Standard Deviation 14.2.1 (14.2.1 x001)
STL 14.2.1 (14.2.1 x001)
Sumi-e 14.2.1
Summation 14.2.1 (14.2.1 x001)
Targa 14.2.1
Texturizer 14.2.1
Tiles 14.2.1
Torn Edges 14.2.1
Twirl 14.2.1
Underpainting 14.2.1
Vanishing Point 14.2.1
Variance 14.2.1 (14.2.1 x001)
Variations 14.2.1 (14.2.1 x001)
Water Paper 14.2.1
Watercolor 14.2.1
Wave 14.2.1
Wavefront|OBJ 14.2.1 (14.2.1 x001)
WIA Support 14.2.1 (14.2.1 x001)
Wind 14.2.1
Wireless Bitmap 14.2.1 (14.2.1 x001)
ZigZag 14.2.1
Optional and third party plug-ins:
CUR (Windows Cursor) NO VERSION
GREYCstoration NO VERSION
ICO (Windows Icon) NO VERSION
Reduce Noise 7.0.0.0
ScriptListener 13.0
StarFilter Pro 3 3.0.3.0
SuperPNG 2.0
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Adobe Exchange
Kuler
Installed TWAIN devices: NONE -
Photoshop CC 2014 crashes when I try to use any 3D tools or features?
I am a college student and going to be in a real bind as soon as this next semester starts without this working properly. We just started touching 3D features in Photoshop last semester but now i have advanced Photoshop this next semester and this will seriously kill my grade without this working. I have a toshiba laptop C55DT-A5106 with AMD A6-5200 HD 8400 processor and graphics running Windows 8.1 pro build 9600. Photoshop works fine until i use any 3D features, then i select the tool or feature, it asks me would i like to switch to 3D workspace, I click yes or no(it doesnt matter they both result in the same thing happening) then I get the pop up box saying Photoshop has stopped working and needs to close the program. I have had adobe photoshop support working on trying to fix this for weeks now and they cannot figure it out. They have been on my laptop remotely many times and they cannot figure it out. They say they have to contact the software engineer next. Just figured if someone else has incite on what the problem could be that would be great. I and the support team have exhausted all known usual fixes. I have tried 4 different drivers including two betas drivers. tried 3 different chipset drivers. uninstalled and reinstalled many times, adjusted preferences in photoshop different ways(myself and by adobe support), created an administrator account and tried running in that instead of my normal account, tried running in safe mode, and finally completely reformatted hdd and fresh installed windows again. They all did the same thing no matter what i tried crashed at the same place with the same error in the events. the following are the errors in windows event log.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-12-29T04:36:42.000000000Z" />
<EventRecordID>976</EventRecordID>
<Channel>Application</Channel>
<Computer>ToshLaptop</Computer>
<Security />
</System>
- <EventData>
<Data>Photoshop.exe</Data>
<Data>15.2.2.310</Data>
<Data>5480338c</Data>
<Data>Photoshop.exe</Data>
<Data>15.2.2.310</Data>
<Data>5480338c</Data>
<Data>c000001d</Data>
<Data>00000000049de322</Data>
<Data>6d4</Data>
<Data>01d02320ca31a1f1</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe</Data>
<Data>49247fbf-8f14-11e4-8250-008cfaa303c2</Data>
<Data />
<Data />
</EventData>
</Event>
and there are always two errors in the logs for this this is the second
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="49152">1005</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-12-29T04:36:42.000000000Z" />
<EventRecordID>977</EventRecordID>
<Channel>Application</Channel>
<Computer>ToshLaptop</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>Adobe Photoshop CC 2014</Data>
<Data>00000000</Data>
<Data>0</Data>
</EventData>
</Event>
here is my system info
OS Name
Microsoft Windows 8.1 Pro
Version
6.3.9600 Build 9600
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
TOSHLAPTOP
System Manufacturer
TOSHIBA
System Model
Satellite C55Dt-A
System Type
x64-based PC
System SKU
PSCFWU
Processor
AMD A6-5200 APU with Radeon(TM) HD Graphics, 2000 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date
Insyde Corp. 1.80, 1/27/2014
SMBIOS Version
2.7
Embedded Controller Version
1.20
BIOS Mode
UEFI
BaseBoard Manufacturer
TOSHIBA
BaseBoard Model
Not Available
BaseBoard Name
Base Board
Platform Role
Mobile
Secure Boot State
On
PCR7 Configuration
Binding Not Possible
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "6.3.9600.17196"
User Name
ToshLaptop\TOSHLAPTOP\curtis
Time Zone
Pacific Standard Time
Installed Physical Memory (RAM)
8.00 GB
Total Physical Memory
7.45 GB
Available Physical Memory
5.45 GB
Total Virtual Memory
9.26 GB
Available Virtual Memory
6.83 GB
Page File Space
1.81 GB
Page File
C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions
Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
Yes
Hyper-V - Data Execution Protection
Yes
here is my photoshop info
Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
Operating System: Windows 8.1 64-bit
Version: 6.3
System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
Physical processor count: 4
Processor speed: 1996 MHz
Built-in memory: 7630 MB
Free memory: 5387 MB
Memory available to Photoshop: 6620 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=512
glgpu[0].GLName="AMD Radeon HD 8400"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLDriverVersion="13.352.1004.1007"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon HD 8400"
glgpu[0].GLRendererID=38960
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atium d64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm6 4.dll"
glgpu[0].GLDriverDate="20140422000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.30"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147 483647]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[1024]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 AMD-APP (1411.4)"
clgpu[0].CLDeviceVersion="1.2 AMD-APP (1411.4)"
clgpu[0].CLMemoryMB=765
clgpu[0].CLName="Kalindi"
clgpu[0].CLVendor="Advanced Micro Devices, Inc."
clgpu[0].CLVendorID=4098
clgpu[0].CLDriverVersion="1411.4 (VM)"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=8.14963e+009
clgpu[0].CLCompute=71.0287
License Type: Subscription
Serial number: 90970954083047822703
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\curtis\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 697.4G, 632.0G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/08/12-23:42:09 79.557478 79.557478
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/09/07-21:07:38 79.558079 79.558079
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
AdobePDFL.dll PDFL 2014/08/18-15:13:12 79.512424 79.512424
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPFiles.dll Adobe XMP Files 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20-09:53:02 79.156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/08/12-23:42:09 79.557478 79.557478
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34) 1.000000
ARE.dll ARE 2014/08/12-23:42:09 79.557478 79.557478
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/08/12-23:42:09 79.557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23:42:09 79.557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23:42:09 79.557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00:28:27 79.254012 79.254012
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/08/18-23:43:19 79.557676 79.557676
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.2.2
Plugin.dll Adobe Photoshop CC 2014 15.2.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.2.0.54
PSArt.dll Adobe Photoshop CC 2014 15.2.2
PSViews.dll Adobe Photoshop CC 2014 15.2.2
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.2.2 (2014.2.2 x001 x003)
Accented Edges 15.2.2
Adaptive Wide Angle 15.2.2
Angled Strokes 15.2.2
Average 15.2.2 (2014.2.2 x001 x003)
Bas Relief 15.2.2
BMP 15.2.2
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Chalk & Charcoal 15.2.2
Charcoal 15.2.2
Chrome 15.2.2
Cineon 15.2.2 (2014.2.2 x001 x003)
Clouds 15.2.2 (2014.2.2 x001 x003)
Collada 15.2.2 (2014.2.2 x001 x003)
Color Halftone 15.2.2
Colored Pencil 15.2.2
CompuServe GIF 15.2.2
Conté Crayon 15.2.2
Craquelure 15.2.2
Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
Crop and Straighten Photos Filter 15.2.2
Crosshatch 15.2.2
Crystallize 15.2.2
Cutout 15.2.2
Dark Strokes 15.2.2
De-Interlace 15.2.2
Dicom 15.2.2
Difference Clouds 15.2.2 (2014.2.2 x001 x003)
Diffuse Glow 15.2.2
Displace 15.2.2
Dry Brush 15.2.2
Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
Embed Watermark 4.0
Entropy 15.2.2 (2014.2.2 x001 x003)
Export Color Lookup Tables NO VERSION
Extrude 15.2.2
FastCore Routines 15.2.2 (2014.2.2 x001 x003)
Fibers 15.2.2
Film Grain 15.2.2
Filter Gallery 15.2.2
Flash 3D 15.2.2 (2014.2.2 x001 x003)
Fresco 15.2.2
Glass 15.2.2
Glowing Edges 15.2.2
Google Earth 4 15.2.2 (2014.2.2 x001 x003)
Grain 15.2.2
Graphic Pen 15.2.2
Halftone Pattern 15.2.2
HDRMergeUI 15.2.2
HSB/HSL 15.2.2
IFF Format 15.2.2
IGES 15.2.2 (2014.2.2 x001 x003)
Ink Outlines 15.2.2
JPEG 2000 15.2.2
Kurtosis 15.2.2 (2014.2.2 x001 x003)
Lens Blur 15.2.2
Lens Correction 15.2.2
Lens Flare 15.2.2
Liquify 15.2.2
Matlab Operation 15.2.2 (2014.2.2 x001 x003)
Maximum 15.2.2 (2014.2.2 x001 x003)
Mean 15.2.2 (2014.2.2 x001 x003)
Measurement Core 15.2.2 (2014.2.2 x001 x003)
Median 15.2.2 (2014.2.2 x001 x003)
Mezzotint 15.2.2
Minimum 15.2.2 (2014.2.2 x001 x003)
MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
Mosaic Tiles 15.2.2
Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
Neon Glow 15.2.2
Note Paper 15.2.2
NTSC Colors 15.2.2 (2014.2.2 x001 x003)
Ocean Ripple 15.2.2
OpenEXR 15.2.2
Paint Daubs 15.2.2
Palette Knife 15.2.2
Patchwork 15.2.2
Paths to Illustrator 15.2.2
PCX 15.2.2 (2014.2.2 x001 x003)
Photocopy 15.2.2
Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
Photoshop Touch 14.0
Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
Pinch 15.2.2
Pixar 15.2.2 (2014.2.2 x001 x003)
Plaster 15.2.2
Plastic Wrap 15.2.2
PLY 15.2.2 (2014.2.2 x001 x003)
PNG 15.2.2
Pointillize 15.2.2
Polar Coordinates 15.2.2
Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
Poster Edges 15.2.2
PRC 15.2.2 (2014.2.2 x001 x003)
Radial Blur 15.2.2
Radiance 15.2.2 (2014.2.2 x001 x003)
Range 15.2.2 (2014.2.2 x001 x003)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.2.2
Ripple 15.2.2
Rough Pastels 15.2.2
Save for Web 15.2.2
ScriptingSupport 15.2.2
Shake Reduction 15.2.2
Shear 15.2.2
Skewness 15.2.2 (2014.2.2 x001 x003)
Smart Blur 15.2.2
Smudge Stick 15.2.2
Solarize 15.2.2 (2014.2.2 x001 x003)
Spatter 15.2.2
Spherize 15.2.2
Sponge 15.2.2
Sprayed Strokes 15.2.2
Stained Glass 15.2.2
Stamp 15.2.2
Standard Deviation 15.2.2 (2014.2.2 x001 x003)
STL 15.2.2 (2014.2.2 x001 x003)
Sumi-e 15.2.2
Summation 15.2.2 (2014.2.2 x001 x003)
Targa 15.2.2
Texturizer 15.2.2
Tiles 15.2.2
Torn Edges 15.2.2
Twirl 15.2.2
U3D 15.2.2 (2014.2.2 x001 x003)
Underpainting 15.2.2
Vanishing Point 15.2.2
Variance 15.2.2 (2014.2.2 x001 x003)
Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
Water Paper 15.2.2
Watercolor 15.2.2
Wave 15.2.2
Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
WIA Support 15.2.2 (2014.2.2 x001 x003)
Wind 15.2.2
Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
ZigZag 15.2.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONE
Let me know if anyone else can figure this out.The faulting module is photoshop. Report below.
Source
Adobe Photoshop CC 2014
Summary
Stopped working
Date
2/2/2015 4:54 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
Exception Code: c000001d
Exception Offset: 00000000049de322
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 8db4
Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
Additional Information 3: f06d
Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
Extra information about the problem
Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000) -
Photoshop CC 2014 crashes when After Effects is open (ntdll.dll module failure)
Recently, I upgraded from CC to CC 2014. Once I was satisfied with 2014, I uninstalled CC. Since then, I've been having a major issue where if I try and use Photoshop CC 2014 and After Effects CC 2014 simultaneously, either Photoshop or both will crash.
The event viewer gives me this:
Faulting application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7e8
Faulting process id: 0xe58
Faulting application start time: 0x01d02c8024742b4a
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 6a2ab0d5-9873-11e4-91b7-14dae9d81d5a
Photoshop generally doesn't give me an error message, but when After Effects crashes, it's almost never the same error message twice, though frequently mentions Dynamic Link in the message.
I've uninstalled and reinstalled Creative Cloud multiple times, including using the Cleaner tool. I'd really like to avoid having to wipe my hard drive and reinstall my OS, like support immediately told me to do.
Running Win7 64-bit Ultimate, 32GB RAM, Intel i5-2500k, NVIDIA GeForce 560 Ti. Any help would be greatly appreciated.I do not have After effects. Your CC 2014 seems to be up to date. Are all Windows Updates installed and did you install the Dec 23 2014 Nvidia driver?
GeForce Game Ready Driver
Version
347.09 - WHQL
Release Date
Tue Dec 23, 2014
Operating System
Windows 7 64-bit
Windows 8.1 64-bit
Windows 8 64-bit
Windows Vista 64-bit
Language
English (US)
File Size
293.36 MB -
Photoshop CC 2014 closes when start up for a few seconds
Hi,
When I try to open the Photoshop CC 2014. It will close after it has started up for a few seconds without any error message dialog in the Photoshop or error log in Event Viewer.
I have just subscribed for the package Photoshop & Light Room combo yesterday and tried to install the Photoshop CC 2014.
I have already tried to figure it out for at least 10 hrs in 2 days by searching all the solutions to this kind of problems and tried every means I could do, but nothing really works.
What I have already tried are as follows:
1. Un-install the ps cc 2014 with clear preference option and re-install it again with Creative Cloud application, but no luck.
2. Update Nvidia graphic driver, which it has already been up-to-date, no luck. I even update the windows using window update center, but still get the same problem.
3. Use Adobe Creative Cloud Cleaner tool after un-install the program. The cleaner tool works fine with successful message and no error message in the log file. Then, I try installing the ps again, but no luck again.
4. Use the License Update Service tool, but no luck.
5. Delete the opm.db and lunch the Photoshop again, but no luck, same problem.
***6. Rename the folder SLStore to SLStore_old. Open the program and it will ask me to license the software by signing in with my adobe account, it "works" only for the first time. However, once I close the application and open it again, same problem occurs, the program just closes right after I open it again. Now, I have to rename the folder every time I want to use the Photoshop.
(By the way, this problem happen the same for the LR and now I have to re-name the SLStore folder every time I want to use the LR as well)
It seems to me that I have some kind of the license problem, but I cannot understand why? and how to fix this?
I am using Window 7 Ultimate 64-bit SP1 on my VAIO laptop.
The specifications are Intel(R) Core i7 CPU [email protected], 6.0GB of RAM. The GPU is NVIDIA GEFORCE GT 425M.
I really need to use the program and that is why I decide to purchase for the package, please help resolve this.
Any help, any recommendation would be appreciated.
Thank you.I found the solution to this from these thread Re: Photoshop CC opens and then closes immediately. What gives? and Re: Photoshop CC Crashes/Closes within seconds of startup
I did it and it works for me So, I think I should share this so people who have faced the same issue as I can give it a try.
Basically, Just uninstall the Photoshop and Creative Cloud, then rename the folder SLCache to SLCache_old. Restart your computer once and then re-install everything again. (CC and PS)
It should work.
Thanks
Maybe you are looking for
-
Display error message in portal
Hi, I am working on SRM Netweaver portal. Can you please tell me how to display an error message in the portal. I tried using the function module BBP_PD_MSG_ADD. But it fails as it is not able to find the log. Thanks, Hema.
-
G4 will not boot past start up screen
My G4 froze (while in Explorer, again). Ran Apple Disk Utility - which failed (1 volume - HD - needs repair). Then ran Disk Warrior to rebuild and optimize the HD - all the reports were ok, lots repaired, etc. Check with Apple Disk Utility again - di
-
Copying songs from shuffle to hard drive
My Ipod shuffle was synced to my old computer which died, taking behind all the information on it, including, obviously, my entire music library and songs on the shuffle. I've been trying to catch up with the music on the new computer, but I know the
-
Problem reading a network (Network Data Model)
Hello, I'm trying to create a network for routing. I can create and write this network fine but can't read it. Currently I'm using the PL/SQL API but have also tryed the Java API (both present the same problem). The following PL/SQL gives the below e
-
SAP B1 client installation on thin client
Hi, Experts, We tried to install SAPB1 client on a thin client server machine and it is working fine , but when we are trying to use the same client exe from the dump client machine we are facing the following error after logging into SAPB1. It autom