Photoshop CC 2014 has lost all my custom settings, all my batch actions, all my custom desktops. Can't I import them from previous PSCC, or do I have to create everything over again?
Photoshop CC2014 has just been installed earlier today, and it won't access all of my custom settings from the previous PSCC. I constantly use Batch Actions, always work in custom workspaces, and they're all gone. I can't find an option to retrieve them from the previous version, which seems ridiculous. It will take at least a full day's work to recreate this stuff that's sitting right there in the previous version. Isn't there someway to "update" the new version with my custom batches and workspaces at least?
docuscapes1 wrote:
how do you get to user library preferences. can't find it in the c drive
The terms you used, "user library" and "c drive" are from Mac and PC architectures respectively. Read the information at the link I posted more carefully - there are different sections for Mac and PC.
Keep in mind the AppData folder is usually hidden by Microsoft,
Also know that Adobe hasn't updated that page to include specific locations for CC 2014, so you have to look around just a bit when you get to the deepest folder.
As an example, here's where my preferences are on Windows 8.1:
C:\Users\NoelC\AppData\Roaming\Adobe\Adobe Photoshop CC 2014
-Noel
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Adobe Photoshop CC 2014 has stopped working
When ever I launch Photoshop CC 2014 I get the message Adobe Photoshop CC 2014 has stopped working and then the program closes. I happens about 5 seconds after I open the program. I just downloaded yesterday and have not been able to use it at all. Any Ideas?
Windows computer - all other Adobe CC products are working fineI'm having exactly the same issue. I have no idea how to check out the video card. I'm an artist and incredibly technically handicapped. This is happening on my Brand New Cintiq Companion with windows 8.1. Cant think anything could be out of date already? If someone could post a step by step process to resolving the issue for someone like myself who doesn't know where to start that would be greatly appreciated. I have read the whole thread but still feel nervous to proceed with any rearranging.
"Adobe support indicated that igdfcl64.dll from my Intel's graphics card was causing the issue. After updating the card and nothing changed I did some more research. Searched info about the driver and found out it needed to be copied to windows\sysWOW64 folder. "
I'd like to follow the above advice but if possible some more info would be appreciated. -
but it only gives me a option to close the program if you could help me to get this working that would be very helpful.
It sound like you download and install Photoshop CC 2014 on some machine running some operating system at some level and there is a problem with your environment configuration. Photoshop often fails when you don't have a good environment configuration. Make sure your OS is up to date all the fixes are installed and most important you have a supported Display adapter with at least 512MB of Vram and the latest manufacturer's System Device Driver installed. If you look at you system crash reports for your Photoshop CC 2014 has stopped working crashes you will most likely see that the crashes are happening in your Display's device driver.
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
In LR5 i do: Merge to HDR Pro. After I apply my preset and PS attempts to convert HDR file, I get an error message from PS: "Adobe Photoshop CC 2014 has stopped working". Then PS Closes.
My source files are 5 NEF files of 28 MB. I select 16-bit, I also tried 8-bit. No difference. Same error message.
I have a Toshiba Quosmio X870 with Intel i7 3610QM @ 2,30 GHz, 16 GB RAM, Windows 7x64 HP SP 1, 7,3 Performance Index
Any suggestions?As the crash report says - your outdated video card driver is crashing. You need to update your video card driver from the GPU maker's website (AMD/ATI in this case).
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I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?
Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver. -
I keep getting this message when I try to open my new Adobe Photoshop. The main screen comes on and a box for the tutorials then this. "Adobe Photoshop CC 2014 has stopped working. A problem caused the program to stop working correctly." When I say Okay to the message, it shuts down the program.
Refer below link once
Photoshop: Basic Troubleshooting steps to fix most issues -
"Adobe Photoshop CC 2014 has stopped working" message and then app closes?
I've downloaded a trial of PS CC but when I open it, a message says "Photoshop CC 2014 has stopped working" and then another saying "Internet Explorer will let you know if if a solution is found". HELP?!
Sorry, but I am so not good with computers, haha. I am using a PC with Windows 7, I didn't get a crash report? It just comes up with the those two messages and then closes down. I have also downloaded a trial of Lightroom and that is working absolutely fine! JUST Photoshop CC any ideas?
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Adobe Photoshop CC 2014 has stopped working - windows 7 , video driver is up to date
I went to the event view, I have widows 7, 64 bit operationg system, and keep receiving the below error:
Adobe Photoshop CC 2014 has stopped working
below is the event view log, not sure how to fix
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: aticaldd64.dll, version: 6.14.10.1607, time stamp: 0x4f1b86e2
Exception code: 0xc0000005
Fault offset: 0x0000000000441382
Faulting process id: 0x1b0c
Faulting application start time: 0x01cfb3774d9b3131
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\system32\aticaldd64.dll
Report Id: 93703bae-1f6a-11e4-ae16-402cf4f30b8fChris,
thank you for the reply. When i went to Control Panel\Appearance and Personalization\Display\Screen Resolution/advanced settings/properties/driver/update driver
I get the message the windows has determined the driver software for your device is up to date
Radeon HD 6470M
when i went to the AMD website, i dont know what to select or what to download, how will i know which driver to select? -
I have just updated to Photoshop CC 2014 and lost the plug-ins for Canon iPF8400 printer, Topaz Labs, and Nik Software. I had been asked if I wanted to migrate plug-ins and said yes. I have dropped the plug-ins into the Photoshop plug in folder but they are note being recognised.
Similar problems here with Topaz Labs plug-ins.
Unfortunately I have now uninstalled Photoshop CC so the option of copying them into Photoshop CC 2014 is no longer viable and Photoshop CC 2014 simply does not recognise them.
Waiting for response from Topaz labs -
Can anyone tell me how to stop iphoto deleting pics from my facebook account when i delete them from iphoto on my mac? Have just lost 40k pics as i thought they were safe on facebook!
notcloudy wrote:
Apple's Icloud with Yosemite and IOS8 on devices is suppose to do just that - synchronize between devices so when you get home the pictures you took with our devices will magically be on you primary computer.
You may also want to look into other "clouds" available -- including clouds you can set up yourself (WD offers make your own cloud - haven't looked into it as don't need it)
Thanks for the constructive feedback! iCloud sync generally works well, though I believe it's time-limited-- You'll have to import them to your library from the iCloud sync to make it "permanent" within a few months. I'm also using CloudStation on my Synology NAS, and I use Dropbox on all my computers although not for photos, because I'm still using their free account. Keeping iPhoto libraries up to date is not generally an issue. Though I admit 2 of my 3 computers are on Yosemite and I am using iOS 8, I haven't specifically explored the differences in iCloud behavior on the new versions.
The deleting comment is more around temporarily storing them in one iPhoto library, uploading to Facebook, then deleting from iPhoto without deleting from FB -- it's not so much about how to transfer the photos around. It's pretty easy to shoot 15 or 20GB of photos in a day with a modern camera, and you might find yourself without an internet connection, or at the very least, too spotty to copy that much data overnight.
For example, on a recent trip, my workflow was to load photos from my RX-100 via SD card into my MacBook Air which only has 128GB of storage.
So I'd copy all photos to iPhoto, flag favorites, edit, add to FB album in iPhoto, let that upload, then export to disk, let that sync to my CloudStation folder back on my NAS at home in the US, then finally delete all un-flagged photos in iPhoto (the "rejects"). By the end of the trip, even the 15GB of all of the flagged, edited photos took up too much space (in addition to all of the originals I was storing on disk), so I deleted the Facebook sync so I that was able to delete them from iPhoto.
Of course, I kept all my originals, but those were in 3 places: SD card, CloudStation folder on my Air, and on my NAS back at home (plus any devices that were powered on and syncing to CloudStation).
This worked great in Iceland where I had 50up/50down internet, but not so great at an agriturismo in Italy where I was getting something like 50% packet loss on their point-to-point wifi internet connection!
When I get home, every single original picture goes onto my master iPhoto library on the Mac Pro at home, but I treat the libraries on my laptops as transient places for editing and uploading, then deleting. This is not just a multiple-computer problem, though -- I am sure many users just wish to upload then delete, and never keep their originals. -
when i pluged my ipod classic 5g to PC then it shows “iTunes has detected an iPod in recovery mode. you must restore this iPod before it can be used with iTunes”?then after restoring the PIOD when IPod restarted then Itunes again detect the same ERROR.
If you are using XP, and you went through the procedure at the bottom of the previously linked document to change the iPod's assigned drive letter, and you also tried putting it into Disk Mode...
If you have not already, try shutting down your computer and disconnecting all USB devices, including hub. Start up with only standard keyboard and mouse connected. Just to be safe, put the iPod into Disk Mode again
http://support.apple.com/kb/HT1363
Run iTunes. Connect iPod to a direct USB port on computer. iTunes may prompt you about "recovery" and ask you to do a Restore. Try to do a Restore again. -
I had to have the hard drive replaced on my computer and i lost all my iTunes data and I hadn't backed up my music. can I still transfer music from my iPod to a new iTunes?
Music Rescue also works as far as restoring your playlists etc. I've used it twice, you can use the Quick Recover mode, but have to click continue trial (something like that) allot, cp. to purchase option. Otherwise diesel is right as far as restoring via your purchase history.
Here is a review of Music Rescue. -
My iPod has been lost for about a month now and I wanted to know if I can find it using the serial number because I don't have iCloud set up on my ipod
No.
You cannot.
Sorry -
My Windows PC has lost some music files I purchased in iTunes. If I try to use iTunes to restore them it just shows that they are already downloaded. How do I reclaim them?
iTunes: Finding lost media and downloads
Hope this helps.
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