Photoshop CC 2014/Intuos tablet causing PS to freeze, HELP!!
Hi folks,
I've recently run into a serious issue that has stopped my workflow in its tracks. It has to do with some bizarre incompatibility issues between Photoshop CC 2014, Wacom Intuos tablets and Windows 8.1. I do not exactly know which one of those is the culprit, so here are some details.
The issue occurs whenever I use any keyboard shortcut involving the control key (step backwards is the big one) and the brush tool at the same time. If I try to make a brush stroke before fully releasing the shortcut keys (especially longer brush strokes), Photoshop completely freezes. It stays frozen until I move the stylus far away enough from the tablet that it no longer detects hovering; after a moment, the program will begin to function normally again. This doesn't ALWAYS happen; it seems to be more common when working in a document with many layers. If I open a new blank document, I can't get the glitch to work at all, but if I create a stack of layers with a few brush marks in each, the glitch can be reproduced easily almost 100 percent of the time.
Some more details:
-It happens with all Intuos drivers currently available via Wacom, including the ones on the legacy drivers page.
-The glitch is ONLY present in Photoshop CC 2014, not in older versions. However, I do not wish to roll back because I am working on a Surface Pro 3 and want to be able to pan and zoom using touch, which was only introduced in this version.
-It happens on all computers running Window 8/8.1, as well as the Windows 10 Technical Preview (I work for a tech company and have access to all varieties of test machines). Curiously, it does not seem to occur in Windows 7. I am able to reproduce the glitch immediately on every non-Win7 machine I install PS CC 2014 on. However, I require Windows 8+ for its touch-friendly features on the Surface.
-The glitch happens with (seemingly) all Intuos tablets, not just my Intuos 3 tablet. I actually purchased a new Intuos 4 from Best Buy to see if that would resolve the issue, but it persisted exactly the same.
-It does NOT occur when drawing on the screen with the N-Trig pen that came with my SP3 -- it ONLY occurs when using a Wacom tablet.
And here's the big one:
-De-selecting "Use Windows Ink" under the "mapping" tab in my Intuos settings causes the issue to go away entirely, but also disables pressure sensitivity, so this is not a viable option.
My suspicion is that this is some weird incompatibility between Photoshop CC 2014 and the Windows Ink API (my understanding is that this version of Photoshop ditched the old Wintab API for Windows Ink). Hopefully it will be ironed out in a future PS CC update.
In the mean time, does anybody have any ideas? I'm also posting at some Photoshop forums, but I figured someone here might be able to help. This is driving me absolutely up the wall.
You fail to mention which Wacom Intuos and which Wacom drivers have installed. I do not have your problems on my Windows 7 Workstation or my Surface Pro 3 Windows 8.1 with the Intuos Pro with Wacom version 6.3.11w3 device driver. I have no problem using Shortcuts like undo and redo or using my intuos gestures for them here is my PS system info for my surface Pro 3
Surface Pro 3
Intuos Pro wireless connect to Surface Pro 3 using Surface Pro 3 USB 3 port
Wacom Device driver 6.3.11w3
Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
Operating System: Windows 8.1 64-bit
Version: 6.3
System architecture: Intel CPU Family:6, Model:5, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2295 MHz
Built-in memory: 8097 MB
Free memory: 6052 MB
Memory available to Photoshop: 7034 MB
Memory used by Photoshop: 71 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Disabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Huge
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2160
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="Intel(R) HD Graphics 5000"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="10.18.14.4029"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) HD Graphics 5000"
glgpu[0].GLRendererID=2598
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,i gd10iumd32"
glgpu[0].GLDriverDate="20141118000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.14.4029"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
clgpu[0].CLPlatformVersion="1.2 "
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].CLMemoryMB=1425
clgpu[0].CLName="Intel(R) HD Graphics 5000"
clgpu[0].CLVendor="Intel(R) Corporation"
clgpu[0].CLVendorID=32902
clgpu[0].CLDriverVersion="10.18.14.4029"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=1.5116e+010
clgpu[0].CLCompute=227.099
License Type: Subscription
Serial number: 96040035116912554961
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\JOHNJM~1.PAM\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 232.6G, 187.6G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/08/12-23:42:09 79.557478 79.557478
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
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AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
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AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
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AdobeXMPFiles.dll Adobe XMP Files 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20-09:53:02 79.156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
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ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
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Bib.dll BIB 2014/08/12-23:42:09 79.557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23:42:09 79.557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23:42:09 79.557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
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dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
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icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
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imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00:28:27 79.254012 79.254012
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/08/18-23:43:19 79.557676 79.557676
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.2.2
Plugin.dll Adobe Photoshop CC 2014 15.2.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.2.0.54
PSArt.dll Adobe Photoshop CC 2014 15.2.2
PSViews.dll Adobe Photoshop CC 2014 15.2.2
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.2.2 (2014.2.2 x001 x003)
Accented Edges 15.2.2
Adaptive Wide Angle 15.2.2
Angled Strokes 15.2.2
Average 15.2.2 (2014.2.2 x001 x003)
Bas Relief 15.2.2
BMP 15.2.2
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Chalk & Charcoal 15.2.2
Charcoal 15.2.2
Chrome 15.2.2
Cineon 15.2.2 (2014.2.2 x001 x003)
Clouds 15.2.2 (2014.2.2 x001 x003)
Collada 15.2.2 (2014.2.2 x001 x003)
Color Halftone 15.2.2
Colored Pencil 15.2.2
CompuServe GIF 15.2.2
Conté Crayon 15.2.2
Craquelure 15.2.2
Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
Crop and Straighten Photos Filter 15.2.2
Crosshatch 15.2.2
Crystallize 15.2.2
Cutout 15.2.2
Dark Strokes 15.2.2
De-Interlace 15.2.2
Dicom 15.2.2
Difference Clouds 15.2.2 (2014.2.2 x001 x003)
Diffuse Glow 15.2.2
Displace 15.2.2
Dry Brush 15.2.2
Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
Embed Watermark 4.0
Entropy 15.2.2 (2014.2.2 x001 x003)
Export Color Lookup Tables NO VERSION
Extrude 15.2.2
FastCore Routines 15.2.2 (2014.2.2 x001 x003)
Fibers 15.2.2
Film Grain 15.2.2
Filter Gallery 15.2.2
Flash 3D 15.2.2 (2014.2.2 x001 x003)
Fresco 15.2.2
Glass 15.2.2
Glowing Edges 15.2.2
Google Earth 4 15.2.2 (2014.2.2 x001 x003)
Grain 15.2.2
Graphic Pen 15.2.2
Halftone Pattern 15.2.2
HDRMergeUI 15.2.2
HSB/HSL 15.2.2
IFF Format 15.2.2
IGES 15.2.2 (2014.2.2 x001 x003)
Ink Outlines 15.2.2
JPEG 2000 15.2.2
Kurtosis 15.2.2 (2014.2.2 x001 x003)
Lens Blur 15.2.2
Lens Correction 15.2.2
Lens Flare 15.2.2
Liquify 15.2.2
Matlab Operation 15.2.2 (2014.2.2 x001 x003)
Maximum 15.2.2 (2014.2.2 x001 x003)
Mean 15.2.2 (2014.2.2 x001 x003)
Measurement Core 15.2.2 (2014.2.2 x001 x003)
Median 15.2.2 (2014.2.2 x001 x003)
Mezzotint 15.2.2
Minimum 15.2.2 (2014.2.2 x001 x003)
MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
Mosaic Tiles 15.2.2
Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
Neon Glow 15.2.2
Note Paper 15.2.2
NTSC Colors 15.2.2 (2014.2.2 x001 x003)
Ocean Ripple 15.2.2
OpenEXR 15.2.2
Paint Daubs 15.2.2
Palette Knife 15.2.2
Patchwork 15.2.2
Paths to Illustrator 15.2.2
PCX 15.2.2 (2014.2.2 x001 x003)
Photocopy 15.2.2
Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
Photoshop Touch 14.0
Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
Pinch 15.2.2
Pixar 15.2.2 (2014.2.2 x001 x003)
Plaster 15.2.2
Plastic Wrap 15.2.2
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PNG 15.2.2
Pointillize 15.2.2
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Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
Poster Edges 15.2.2
PRC 15.2.2 (2014.2.2 x001 x003)
Radial Blur 15.2.2
Radiance 15.2.2 (2014.2.2 x001 x003)
Range 15.2.2 (2014.2.2 x001 x003)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.2.2
Ripple 15.2.2
Rough Pastels 15.2.2
Save for Web 15.2.2
ScriptingSupport 15.2.2
Shake Reduction 15.2.2
Shear 15.2.2
Skewness 15.2.2 (2014.2.2 x001 x003)
Smart Blur 15.2.2
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Solarize 15.2.2 (2014.2.2 x001 x003)
Spatter 15.2.2
Spherize 15.2.2
Sponge 15.2.2
Sprayed Strokes 15.2.2
Stained Glass 15.2.2
Stamp 15.2.2
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STL 15.2.2 (2014.2.2 x001 x003)
Sumi-e 15.2.2
Summation 15.2.2 (2014.2.2 x001 x003)
Targa 15.2.2
Texturizer 15.2.2
Tiles 15.2.2
Torn Edges 15.2.2
Twirl 15.2.2
U3D 15.2.2 (2014.2.2 x001 x003)
Underpainting 15.2.2
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Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
Water Paper 15.2.2
Watercolor 15.2.2
Wave 15.2.2
Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
WIA Support 15.2.2 (2014.2.2 x001 x003)
Wind 15.2.2
Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
ZigZag 15.2.2
Optional and third party plug-ins:
CUR (Windows Cursor) NO VERSION
Face Control II 2.00
Fine Touch 3.25
GREYCstoration NO VERSION
ICO (Windows Icon) NO VERSION
Reduce Noise 7.0.0.0
StarFilter Pro 3 3.0.5.1
SuperPNG 2.0
Variations 14.2.1 (14.2.1 x001)
Plug-ins that failed to load: NONE
Flash:
Libraries
Adobe Color Themes
Installed TWAIN devices: NONE
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UseSystemStylus 0
That worked to get pressure sensitivity to work whether or not the Windows ink box was checked but didn't fix the jagged lines.
I'm not sure I understand the second part of your instructions about turning off gestalt's functionality (Not even sure what that is) Is there supposed to be a PSUSerConfig.txt file because there wasn't one until I just saved the one I made. Is any of this even going to fix the jagged lines or is that a whole different issue?
Everything works just fine in Photoshop CC 64bit -
Wacom Tablet slow on Photoshop CC 2014
Hi,
I have Photoshop CC 2014 and a Wacom Intuos Pro.
I have noticed that when I use the pen on say the crop tool or any other tool, nothing happens or it might happen.
If I try to press harder on the pen it still doesn't work.
I also use Photoshop CC 16bit version and it work fine.
I contacted Wacom and they said to update drivers and still no difference.
I contacted Adobe and they said to contact Wacom.
Does anyone know why this happens and how can I fix this.
Thanks,
Owen.Apologies.
This is correct one.
Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
Operating System: Windows 8.1 64-bit
Version: 6.3
System architecture: Intel CPU Family:6, Model:5, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 1796 MHz
Built-in memory: 16283 MB
Free memory: 12338 MB
Memory available to Photoshop: 14525 MB
Memory used by Photoshop: 72 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Enabled.
Image tile size: 128K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1200, right=3840
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="Intel(R) HD Graphics 4400"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="10.18.10.3960"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) HD Graphics 4400"
glgpu[0].GLRendererID=2582
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,i gd10iumd32"
glgpu[0].GLDriverDate="20140929000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.10.3960"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
clgpu[0].CLPlatformVersion="1.2 "
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].CLMemoryMB=1425
clgpu[0].CLName="Intel(R) HD Graphics 4400"
clgpu[0].CLVendor="Intel(R) Corporation"
clgpu[0].CLVendorID=32902
clgpu[0].CLDriverVersion="10.18.10.3960"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=1.58128e+010
clgpu[0].CLCompute=164.968
clgpu[1].CLPlatformVersion="1.1"
clgpu[1].CLDeviceVersion="1.1 CUDA"
clgpu[1].CLMemoryMB=2048
clgpu[1].CLName="GeForce GT 750M"
clgpu[1].CLVendor="NVIDIA Corporation"
clgpu[1].CLVendorID=4318
clgpu[1].CLDriverVersion="331.65"
clgpu[1].CUDASupported=1
clgpu[1].CUDAVersion="6.0.1"
clgpu[1].CLBandwidth=4.72994e+010
clgpu[1].CLCompute=189.914
License Type: Subscription
Serial number: 96040667820543370087
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\Owen\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 1.82T, 1.05T free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/08/12-23:42:09 79.557478 79.557478
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/09/07-21:07:38 79.558079 79.558079
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
AdobePDFL.dll PDFL 2014/08/18-15:13:12 79.512424 79.512424
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPFiles.dll Adobe XMP Files 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20-09:53:02 79.156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/08/12-23:42:09 79.557478 79.557478
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34) 1.000000
ARE.dll ARE 2014/08/12-23:42:09 79.557478 79.557478
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/08/12-23:42:09 79.557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23:42:09 79.557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23:42:09 79.557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00:28:27 79.254012 79.254012
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/08/18-23:43:19 79.557676 79.557676
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.2.2
Plugin.dll Adobe Photoshop CC 2014 15.2.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.2.0.54
PSArt.dll Adobe Photoshop CC 2014 15.2.2
PSViews.dll Adobe Photoshop CC 2014 15.2.2
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.2.2 (2014.2.2 x001 x003)
Accented Edges 15.2.2
Adaptive Wide Angle 15.2.2
Angled Strokes 15.2.2
Average 15.2.2 (2014.2.2 x001 x003)
Bas Relief 15.2.2
BMP 15.2.2
Chalk & Charcoal 15.2.2
Charcoal 15.2.2
Chrome 15.2.2
Cineon 15.2.2 (2014.2.2 x001 x003)
Clouds 15.2.2 (2014.2.2 x001 x003)
Collada 15.2.2 (2014.2.2 x001 x003)
Color Halftone 15.2.2
Colored Pencil 15.2.2
CompuServe GIF 15.2.2
Conté Crayon 15.2.2
Craquelure 15.2.2
Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
Crop and Straighten Photos Filter 15.2.2
Crosshatch 15.2.2
Crystallize 15.2.2
Cutout 15.2.2
Dark Strokes 15.2.2
De-Interlace 15.2.2
Dicom 15.2.2
Difference Clouds 15.2.2 (2014.2.2 x001 x003)
Diffuse Glow 15.2.2
Displace 15.2.2
Dry Brush 15.2.2
Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
Embed Watermark 4.0
Entropy 15.2.2 (2014.2.2 x001 x003)
Export Color Lookup Tables NO VERSION
Extrude 15.2.2
FastCore Routines 15.2.2 (2014.2.2 x001 x003)
Fibers 15.2.2
Film Grain 15.2.2
Filter Gallery 15.2.2
Flash 3D 15.2.2 (2014.2.2 x001 x003)
Fresco 15.2.2
Glass 15.2.2
Glowing Edges 15.2.2
Google Earth 4 15.2.2 (2014.2.2 x001 x003)
Grain 15.2.2
Graphic Pen 15.2.2
Halftone Pattern 15.2.2
HDRMergeUI 15.2.2
HSB/HSL 15.2.2
IFF Format 15.2.2
IGES 15.2.2 (2014.2.2 x001 x003)
Ink Outlines 15.2.2
JPEG 2000 15.2.2
Kurtosis 15.2.2 (2014.2.2 x001 x003)
Lens Blur 15.2.2
Lens Correction 15.2.2
Lens Flare 15.2.2
Liquify 15.2.2
Matlab Operation 15.2.2 (2014.2.2 x001 x003)
Maximum 15.2.2 (2014.2.2 x001 x003)
Mean 15.2.2 (2014.2.2 x001 x003)
Measurement Core 15.2.2 (2014.2.2 x001 x003)
Median 15.2.2 (2014.2.2 x001 x003)
Mezzotint 15.2.2
Minimum 15.2.2 (2014.2.2 x001 x003)
MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
Mosaic Tiles 15.2.2
Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
Neon Glow 15.2.2
Note Paper 15.2.2
NTSC Colors 15.2.2 (2014.2.2 x001 x003)
Ocean Ripple 15.2.2
OpenEXR 15.2.2
Paint Daubs 15.2.2
Palette Knife 15.2.2
Patchwork 15.2.2
Paths to Illustrator 15.2.2
PCX 15.2.2 (2014.2.2 x001 x003)
Photocopy 15.2.2
Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
Photoshop Touch 14.0
Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
Pinch 15.2.2
Pixar 15.2.2 (2014.2.2 x001 x003)
Plaster 15.2.2
Plastic Wrap 15.2.2
PLY 15.2.2 (2014.2.2 x001 x003)
PNG 15.2.2
Pointillize 15.2.2
Polar Coordinates 15.2.2
Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
Poster Edges 15.2.2
PRC 15.2.2 (2014.2.2 x001 x003)
Radial Blur 15.2.2
Radiance 15.2.2 (2014.2.2 x001 x003)
Range 15.2.2 (2014.2.2 x001 x003)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.2.2
Ripple 15.2.2
Rough Pastels 15.2.2
Save for Web 15.2.2
ScriptingSupport 15.2.2
Shake Reduction 15.2.2
Shear 15.2.2
Skewness 15.2.2 (2014.2.2 x001 x003)
Smart Blur 15.2.2
Smudge Stick 15.2.2
Solarize 15.2.2 (2014.2.2 x001 x003)
Spatter 15.2.2
Spherize 15.2.2
Sponge 15.2.2
Sprayed Strokes 15.2.2
Stained Glass 15.2.2
Stamp 15.2.2
Standard Deviation 15.2.2 (2014.2.2 x001 x003)
STL 15.2.2 (2014.2.2 x001 x003)
Sumi-e 15.2.2
Summation 15.2.2 (2014.2.2 x001 x003)
Targa 15.2.2
Texturizer 15.2.2
Tiles 15.2.2
Torn Edges 15.2.2
Twirl 15.2.2
U3D 15.2.2 (2014.2.2 x001 x003)
Underpainting 15.2.2
Vanishing Point 15.2.2
Variance 15.2.2 (2014.2.2 x001 x003)
Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
Viveza 2 2.1.20.486
Water Paper 15.2.2
Watercolor 15.2.2
Wave 15.2.2
Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
WIA Support 15.2.2 (2014.2.2 x001 x003)
Wind 15.2.2
Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
ZigZag 15.2.2
Optional and third party plug-ins:
Analog Efex Pro 1.0.11.216
Analog Efex Pro 2 2.0.8.486
BackgroundFilter 2.2.20.486
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Color Efex Pro 4 4.3.20.486
Dfine 2 2.2.20.486
FineStructuresFilter 2.2.20.486
HDR Efex Pro 2 2.2.20.486
HotPixelsFilter 2.2.20.486
Merge to HDR Efex Pro 2 2.2.20.486
Nik Collection Selective Tool 2.1.21.323
ShadowsFilter 2.2.20.486
Sharpener Pro 3: (1) RAW Presharpener 3.1.20.486
Sharpener Pro 3: (2) Output Sharpener 3.1.20.486
Silver Efex Pro 2 2,0
Silver Efex Pro 2 2,0
Silver Efex Pro 2 2.2.20.486
SkinFilter 2.2.20.486
SkyFilter 2.2.20.486
StrongNoiseFilter 2.2.20.486
Topaz Adjust 5 10.0
Topaz Clarity 10.0
Topaz DeNoise 5 10.0
Plug-ins that failed to load: NONE
Flash:
Libraries
Adobe Color Themes
Installed TWAIN devices: NONE -
So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?
I've got the same issue and it affects all my adobe software. You are not alone as I have seen several postings looking for the answer to this help request.
-
I keep getting this message when I try to open my new Adobe Photoshop. The main screen comes on and a box for the tutorials then this. "Adobe Photoshop CC 2014 has stopped working. A problem caused the program to stop working correctly." When I say Okay to the message, it shuts down the program.
Refer below link once
Photoshop: Basic Troubleshooting steps to fix most issues -
En Photoshop cc con windows 8.1 pro y tableta Wacom pro los márgenes de la pantalla no están ajustados el puntero se desplaza fuera de los márgenes y aparece en el lado opuesto. Pero que se ha solucionado en Photoshop cc 2014 pero que han surgido nuevas incompatibilidades con la tableta Wacom pro, en concreto: el botón derecho de la tableta funciona como si hiciésemos un click. Los atajos de teclado de shift para modo de pincel y control para selección de capa no funcionan si no se mueve el lápiz, mientras que en la tecla alt existe un conflicto entre el cuenta gotas y selección de muestra. Tras múltiples actualizaciones del programa en mi caso todavía no se ha solucionado y así no se puede trabajar adecuadamente. Estos problemas no existían en versiones anteriores.
¿ Saben cuando se solucionarán los problemas de incompatibilidad ?
Gracias.Versión y fecha del driver de Wacom instalado?
(Panel de Control>Sistema>Administración de dispositivos).
Versión mas reciente desde Wacom Desktop Center > Support:
6.3.10W2 de Noviembre 4, 2014 -
Photoshop CC 2014 acts slugish
ever since the new updates and me installing windows 8.1 64bit version OS photoshop CC 2014 has been slugish !
when using mouse to nav" through menus and loading blank page of size 300px x 300 px or size 4320 px x 6480 px.
rendering slow and 70% of the time when using wacom cintiq 13HD pen display drawing with brush some times lags and not show the lines I am drawing right off.
I do have some custom shapes installed a lot really.
and styles and some brushes and Gradients of many different colors and shades.
the brushes I don't normal keep installed unless working on the same subject type design I was working on the day before.
but mostly uninstall them when starting a new project.
I also noticed for some time now since the new releases of the new product of photoshop there is no more PSD preview when opening up files window to view your saved files.
and I for one want that back in the the program.
if I am correct I read most of the forums on here in the past and 100% of the users of photoshop wants that back.
cause using their other means to search for files and open them with is a issue and can't view them as good.
and the icons for them are too small.
I know as a photoshop user I can't see that well to see tiny icons like that in their bridge program.
and I had that on the largest settings to view.
at least the old PSD previewer method we could see it a lot better by our own windows size of a icons.
their bridge preview does not go that large and the widow there is not that great either for viewing !
New issue update:
just tried to convert 2 files on photoshop and it took a long time to do.
and then I couldn't convert to raster image at all.
there was no warning or error messages at all !!
Personal Note:
I think adobe is messing up badly and their not doing their job right for programming their messing up more and more every time they add something new to the photoshop program and its updates.
and when they take something away that was wanted and needed mostly that all users want to keep they ended up messing up the code of their software with loads more errors and issues.
and you can't tell me photoshop any version of their software is not a memory hog !
when it does stress alot memory on your video card and needs to use it all up, or it becomes slow and some times freezes.
you can have a 4gb video card to a 1T + video card and it will still do the same thing.
theres a alot of issue there with that.
and I seen and read about loads of users on this forums board and others complain about.
and even most of them sent in emails to their support to complain about it and they still do nothing to fix that issue.!
and if photoshop is not a memory hog on the video cards ? how come Gimp and Sketchbook pro and manga studio all work flawlessly and smooth as hell without using as much video card memory as photoshop does ?
and their designed to use less and still work smoothly.
and manga studio 5 they have stability program for your brushes to help out with more straight lines and curves and circles and stuff and photoshop does not ?
and that can be adjust in the brushes software to have full 100% to 0%...
and my pc I custom built my self has more power then most brand name desktop pcs on the market for a cheaper price too, cause in most cases with brand name pcs your paying more for the brand name then whats in the product !!!
so my pc has AMD CPU 8 cores 5.19ghz open all 8 cores.
32 GB ram and 2gb Radeon R9 XFX 270X video card for now.
maine hard drive 512Gb SSD samsung and 2nd SSD 128GB samsung 3rd Western digital 2TB HDD.
Main monitor is ACER 10 point touch screen.
Art: using wacom cintiq 13HD pen display.
all drivers for OS and photoshop and wacom devices up to date.
so any advice would be good please ?my cintiq 13HD is not companion Tablet pc.
my cintiq 13HD is just the pen display !
see the difference there tablet pc vs pen display.
all it is, is a 13" HD monitor display with wacoms tech, to draw on it.
its not a stand alone tablet pc / wacom pen device.
so the wacom cintiq 13HD pen display monitor will not slow down or effect the programs process speeds at all.
its the same as a regular HD lcd monitor just smaller.
this my wacom cintiq 13HD pen/display http://www.wacom.com/en-us/products/pen-displays/cintiq-13-hd
this wacom cintiq 13HD companion tablet/ped display pc Cintiq Companion 2 | Wacom
they didn't have the first wacom cintiq 13HD companion tablet on the website anymore so this the only link I have for it.
but any way if I had the money to spend out on the wacom cintiq 13HD companion tablet pc I would gotten it.
and used it without attaching it to another pc.
but the reason I didnt get one right off, is cause it does not have the all the feature for a tablet I would like to have.
1. WiFi + 3G or 4G LTE.
2. need more USB ports at least 1 more.
3. large SSD drive
4. more physical ram then 4GB.
5. more processor power then dual core if its dual core. not sure what type they got.
but most tablets is dual core.
6. higher memory for video card processor.
specially for the money your paying for it..rofl
cause I know your paying out more bucks for the brand name then you are for the parts in stalled in it.
I custom built desktop pcs for a long while now since 1995. ect.
and puting a desktop pc together cost less then having to buy a brand name one with less physical ram and video card ram and less SSD and HDD drive space.
and you get more out of it and cheaper then from retail brand name pc.
you be able to get and put in more physical ram and install a large SSD drive or HDD drive for cheaper money and even a better video card with more vram and also faster cpu processor speed then brand would have, for even lesser money.
to be honest I use photoshop for my business I do t-shirt and mousepad designs ect... for as a hobby on cafepress.com and zazzle.com and spreadhsirt.com and designsbyhumans.com ect.
and I also do themed and art designs for WB,inc.
and lot of the effects I do for my business and for WB are from and on photoshop for brushes and lighting effects and stuff.
and with photoshop cc 2014 working so crappy lately like it has been it's starting to piss me off.
and I am about to file a complaint with the attorney generals office cause of it.
cause I am paying for the product I need for work and stuff and their not doing anything to fix it.!!!
I complain to them about in live chat and they did nothing !
so next step was here the forums board and if nothing here for answers other then the basics.,
then I file my complaint and take court action.!
and I will be post about getting other customers to follow and sign up to join the court case.
and this forums board wow is it slow.
and I have a 50+ mbps speed my speed is good from maine to ca and lond area networks.
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