Photoshop cc 2014 trial version creative cloud  doesn't open, code error:213:19, anybody can help me please ??

help me please.... i need use photoshop now... but it doesn't open .... said i have to restart my pc ....and i did it..... but it doesn't work at all

Photoshop: Basic Troubleshooting steps to fix most issues
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Similar Messages

  • New version Creative Cloud doesn't download updates

    A newly installed version of Creative Cloud doesn't download updates. It says to check firewall settings, but I've no idea what to check for??? I used to work just fine. I'm on a windows 8.1 laptop.

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I can't download trial photoshop and illustrator because my creative cloud doesn't load anything on app page.

    This is what my creative cloud looks like. I have uninstalled this cloud app and installed a new one to see how it reacts.
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  • Trying to open Adobe Bridge from Photoshop CC 2014 will launch Creative Cloud

    As written in the subject, I have the problem that Bridge doesn't start anymore since updating to Photoshop CC 2014.
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    I have the same issue when trying to Browse in Bridge from Photoshop CC 2014. When I click "Browse in Bridge" in Photoshop CC 2014, the Creative Cloud desktop client window opens up and asks "Are you sure you want to install this version of Bridge"?
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  • Keyboard shortcut not working (Photoshop CC 2014 trial version)

    Hi, I just installed the trial version (CC 2014) but it is impossible to me to enlarge the field where the name of the tools-name are displayed (see the attached image). You can see just the very beginning of the words
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    Hm, I thought they had fixed that.  It's a Mac-specific problem.
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  • I'm downloading the trial of Creative Cloud, but am getting an error from downloading Illustrator. "Update Failed." I click Retry and I just get the same message

    I have successfully downloaded the trial of InDesign and Photoshop, but the trial of illustrator errored. It says update failed. I have tried to hit Retry a number of times but am getting the same thing. Any advice would be appreciated.

    Gw17 I would recommend reviewing the installation log file to determine why the update has failed.  You can find details on how to locate and interpret the installation log file for the update at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.

  • Creative Cloud : How to install page error "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support."

    I recently purchase a full membership student yearly plan. I was prompted to this page after my payment was confirmed - https://creative.adobe.com/products/download/creative-cloud
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    Robertdaw and MyName LOL! please utilize a different web browser.  If you continue to face difficulties then I would recommend beginning the installation process through the Creative Cloud Desktop directly.  You can find details at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • I tryed to download the creative cloud but i got a error:1. What can i do?? i have a 64 windows.

    Can u pls help me !!!

    Konfrontation please utilize the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to install the Creative Cloud Desktop application.

  • Adobe Bridge CS6 doesn't open after install. it gives me an error message. Anybody can help?

    The message I get when I open Adobe Bridge CS6 is: The operation could not be completed.
    Adobe Photoshop CS6 works fine. Can anybody help me?

    Can anybody help me?
    The people in the Bridge Forum?
    https://forums.adobe.com/community/bridge/content
    Have you tried resetting the Preferences (pressing cmd-alt-shift at starting until the appropriate dialog appears)?

  • Trying to install Photoshop CC 2014 from inside Craetive Cloud panel and my antivirus says it has a Trojan file in it and it won't install

    I am trying to update and install Photoshop CC 2014 from the Creative Cloud panel and my antivirus stops the installation and says the setup file and a droplet file have a trojan within them.  The Trojan.Win32.Generic.pak!cobra is quarantined in my antivirus program.  I can't believe others are not having this same issue!  What do I do now?

    Anti-malware software nowadays has a lot of heuristic behaviors - meaning it's probably not definitively detecting a virus, but spotting something it thinks smells vaguely like one.  It's a transition (from hard detection to heuristics) that's been happening in recent years all across the anti-malware industry and a lot of folks are caught off guard by it.  It's possible your antivirus software maker simply needs time to assimilate reports of false positives and make an exception for Adobe's software.
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  • Adobe Creative Cloud doen't open with Mountain Lion, is it compatible?

    Adobe Creative Cloud doesn't open with Mountain Lion, is it compatible?

    Running Creative Cloud on 10.8.4 perfectly:
    have you tried repairing your disk permissions using Disk Utility?
    MtD

  • I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message  Exit Code: 7 Please see specific errors below for troubleshoo

    I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DW041 ...   -------------------------------------- Summary --------------------------------------   - 0 fatal error(s), 1 error(s)
    ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.  -------------------------------------------------------------------------------------  System Requirements  and it will not install, It says cant find the path D: im not sure why because as far as I can see its set to install on drive C: which is where I want it!

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

  • All of my Creative Cloud Apps Are opening as trial versions

    All of my creative cloud apps are opening as trial versions. What do I do?

    Hi Waynem25,
    Welcome to Adobe Forums.
    When you launch and Adobe Application it will give you an option
    "License this software". Please click on it and enter your Adobe Id and
    Password to activate your products.
    Thanks

  • I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

    I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

    The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.

  • I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

    I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

    The system requirements for Photoshop can be found in the following page.  You can see where YOur system falls out of meeting the requirements and what systems will suffice.
    Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

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