Photoshop CC 2014 unusable due to the brushes/eraser tools freezing on a 64 bit Windows 7 PC!

Help I can't work
I'm using PS CC 2014 on a 64 bit Windows 7 PC. Photoshop is unusable due to the brushes/eraser tools freezing.
Anyone else have this issue or know how to fix it, or how to revert to Photoshop CC using a Creative Cloud subscription?
If this helps, all other cc 2014 programs are running perfectly - as was the previous version of Photoshop.

When exactly does your brushes/eraser tools freeze?
Do you use any Wacom or other brand tablet? If so, have you checked for an updated driver? Disconnect Wacom and use a mouse instead and check.
Disconnect all the external devices and then retry.
Install all the PS updates. Help > Updates
Try resetting the PS CC preferences and check if it's an issue with corrupt preferences : http://forums.adobe.com/thread/375776
Try to open PS CC 2014 in Plugin Disabled mode and check the same. For that Press Shift+PS CC 2014 icon and hit Yes.
Restart your machine and retry.
Let me know how it goes.
~Arpit

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