Photoshop CC 2014 won't open after update ..... heeeeelp !!!!!!!!!
Hi Guys hope someone can help on this one
Just updated 2014 (Mac running 10.9.2) and now CC 2014 wont open ..... error message "Could not complete your request the PNG file could not be parsed.
I have not tried opening any files at all ?
I have dumped the prefs file ....... any ideas guys
As always thanks in advance
Sometimes an update will damage an install.
Uninstall (remove preferences) Uninstaller found in CC 2014 folder.
Use the CC Cleaner Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Reinstall.
Gene
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Process: Safari [1000]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0 (5533.16)
Build Info: WebBrowser-75331600~3
Code Type: X86 (Native)
Parent Process: launchd [73]
Interval Since Last Report: 1950 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 3 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2010-06-22 02:01:08.174 +0300
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 4F9A9B06-2656-49AE-A73C-4963B6AE3242
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000001
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.Safari 0x0001ec74 0x1000 + 121972
1 com.apple.AppKit 0x923d2606 -[NSWindowController _windowDidLoad] + 525
2 com.apple.Safari 0x0001e62d 0x1000 + 120365
3 com.apple.AppKit 0x92370662 -[NSWindowController window] + 126
4 com.apple.Safari 0x0001bfcf 0x1000 + 110543
5 com.apple.AppKit 0x923704a5 -[NSDocument showWindows] + 117
6 com.apple.Safari 0x0001bec9 0x1000 + 110281
7 com.apple.AppKit 0x9236e76c -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 419
8 com.apple.AppKit 0x9255a44a -[NSDocumentController newDocument:] + 54
9 com.apple.Safari 0x00016c1e 0x1000 + 89118
10 com.apple.Safari 0x00016b79 0x1000 + 88953
11 com.apple.Safari 0x00016a02 0x1000 + 88578
12 com.apple.Safari 0x0001698b 0x1000 + 88459
13 com.apple.Safari 0x00056204 0x1000 + 348676
14 com.apple.Safari 0x0005603b 0x1000 + 348219
15 com.apple.Safari 0x00056004 0x1000 + 348164
16 com.apple.AppKit 0x9236e0ce -[NSApplication _doOpenUntitled] + 418
17 com.apple.AppKit 0x9236d7ed -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 238
18 com.apple.AppKit 0x9236d014 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 98
19 com.apple.Safari 0x001441aa 0x1000 + 1323434
20 com.apple.Foundation 0x9573fa9f -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 655
21 com.apple.Foundation 0x9573f7af _NSAppleEventManagerGenericHandler + 223
22 com.apple.AE 0x90b01648 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 144
23 com.apple.AE 0x90b0157e dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
24 com.apple.AE 0x90b01425 aeProcessAppleEvent + 177
25 com.apple.HIToolbox 0x9540f981 AEProcessAppleEvent + 38
26 com.apple.AppKit 0x9236a8e9 _DPSNextEvent + 1189
27 com.apple.AppKit 0x92369f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
28 com.apple.Safari 0x00015e67 0x1000 + 85607
29 com.apple.AppKit 0x92362f9f -[NSApplication run] + 795
30 com.apple.AppKit 0x923301d8 NSApplicationMain + 574
31 com.apple.Safari 0x0000a3c6 0x1000 + 37830
Thread 1:
0 libSystem.B.dylib 0x9008944e _semwaitsignal + 10
1 libSystem.B.dylib 0x900b3dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x9779adff ***::TCMalloc_PageHeap::scavengerThread() + 175
3 com.apple.JavaScriptCore 0x9779b11f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x900b3155 pthreadstart + 321
5 libSystem.B.dylib 0x900b3012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9008944e _semwaitsignal + 10
1 libSystem.B.dylib 0x900b3dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x92b2f894 WebCore::IconDatabase::syncThreadMainLoop() + 260
3 com.apple.WebCore 0x92b2ba71 WebCore::IconDatabase::iconDatabaseSyncThread() + 193
4 libSystem.B.dylib 0x900b3155 pthreadstart + 321
5 libSystem.B.dylib 0x900b3012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x90082266 machmsgtrap + 10
1 libSystem.B.dylib 0x90089a5c mach_msg + 72
2 com.apple.CoreFoundation 0x9789ce7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9789daa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x94a34264 CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x900b3155 pthreadstart + 321
6 libSystem.B.dylib 0x900b3012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x900b29c6 kevent + 10
1 libSystem.B.dylib 0x900b3155 pthreadstart + 321
2 libSystem.B.dylib 0x900b3012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x01b21ea0 ebx: 0x01b21ea0 ecx: 0x00793ef0 edx: 0x00000001
edi: 0x0070ebd0 esi: 0x94b53d28 ebp: 0xbfffebd8 esp: 0xbfffeb50
ss: 0x0000001f efl: 0x00010202 eip: 0x0001ec74 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000001
Binary Images:
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0x945fe000 - 0x9460afff libbz2.1.0.dylib ??? (???) <887bb6f73d23088fe42946cd9f134876> /usr/lib/libbz2.1.0.dylib
0x9460b000 - 0x9460bffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9460c000 - 0x94643fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x94644000 - 0x94a02fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x94a03000 - 0x94a30feb libvDSP.dylib ??? (???) <b232c018ddd040ec4e2c2af632dd497f> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x94a31000 - 0x94ad8fec com.apple.CFNetwork 438.14 (438.14) <827c6cb4419aedec003bb42cbec079af> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x94ad9000 - 0x94bb9fff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
0x94bba000 - 0x94bbcffd com.apple.CrashReporterSupport 10.5.7 (161) <ccdc3f2000afa5fcbb8537845f36dc01> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x94bbd000 - 0x94cc4ff7 com.apple.WebKit 5533 (5533.16) <764c6865d214bd22d04da173232f076e> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94cc5000 - 0x94d3fff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x94d40000 - 0x94d40ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x94d41000 - 0x95212fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x95213000 - 0x95232ffa libJPEG.dylib ??? (???) <38a243000d3abefeb9ff97e4657538a4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x95233000 - 0x95233ffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <a2b462be6c51187eddf7d097ef0e0a04> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x95234000 - 0x95236fff com.apple.securityhi 3.0 (30817) <dbe328cd62d603a952a4226342711e8b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x95237000 - 0x95325fef com.apple.PubSub 1.0.5 (65.19) <8a817c4eb3fa7e3517eb0cc5d02e5abd> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x95326000 - 0x9532afff libGIF.dylib ??? (???) <0984073a08c59c7c6be81e52cebf2bec> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9533f000 - 0x95357fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x95358000 - 0x95398fef com.apple.CoreMedia 0.484.2 (484.2) <37461ff47cb25ad434a8544c97271d28> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x95399000 - 0x95399ffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x953dd000 - 0x956e5fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x95710000 - 0x9598cfe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9598d000 - 0x95b0dfff com.apple.AddressBook.framework 4.1.2 (702) <f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x95b0e000 - 0x95ba1fff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x95ba2000 - 0x95fb2fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x95fb3000 - 0x95fe5fff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95fe6000 - 0x95ff5fff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x95ff6000 - 0x96001fe7 libCSync.A.dylib ??? (???) <d88c20c9a2fd0676dec62fddfa74979f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x96002000 - 0x9605fffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x96060000 - 0x963fdfef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x963fe000 - 0x96408feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x96409000 - 0x96419ffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9641a000 - 0x9641affb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x9641e000 - 0x9643cff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <062b391cc6becb098d8e5f4b32e50c4a> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9643d000 - 0x964c4ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
0x964c5000 - 0x964c5fff com.apple.Carbon 136 (136) <9961570a497d79f13b8ea159826af42d> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x964c6000 - 0x964cefff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x964cf000 - 0x966a0ff3 com.apple.security 5.0.6 (37592) <5d7ae92f2e52ee7ba5ae658399770602> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x966a1000 - 0x9671efeb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9671f000 - 0x9672effe com.apple.DSObjCWrappers.Framework 1.2.1 (1.2.1) <eac1c7b7c07ed3148c85934b6f656308> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x96741000 - 0x96745fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x967eb000 - 0x9689bfff edu.mit.Kerberos 6.0.14 (6.0.14) <673f107cdae80c084774a27bc7bc46c1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x96966000 - 0x96973fe7 com.apple.opengl 1.5.10 (1.5.10) <5a2813f80c9441170cc1ab8a3dac5038> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96974000 - 0x969cdff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x969ce000 - 0x96a19ff7 com.apple.CoreMediaIOServices 130.0 (935) <4ee695edd53f5aa200021a2f69d24f76> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x96a1a000 - 0x96a23fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <d3180f9edbd9a5e6f283d6156aa3c602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x96a24000 - 0x96a30ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x96a31000 - 0x96a31ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x96a32000 - 0x96a37fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x96a38000 - 0x96a61fff libcups.2.dylib ??? (???) <9f900b075e5c7c4820aa24e974cf99f0> /usr/lib/libcups.2.dylib
0x96a62000 - 0x96aabfef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x96aac000 - 0x96abaffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x96b2f000 - 0x96b2fff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x96b30000 - 0x96b37fe9 libgcc_s.1.dylib ??? (???) <a9ab135a5f81f6e345527df87f51bfc9> /usr/lib/libgcc_s.1.dylib
0x96b75000 - 0x96b99feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x96b9a000 - 0x96b9bffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x96b9c000 - 0x96bb8ff3 com.apple.CoreVideo 1.6.1 (48.6) <f1837beeefc81964abf7b58075edea2f> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x96bb9000 - 0x97259feb com.apple.CoreGraphics 1.409.5 (???) <a40644ccdbdc76e3a0ab4d468b2f9bdd> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9725a000 - 0x97392fe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x97393000 - 0x9745aff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9745b000 - 0x9747ffff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
0x97480000 - 0x97480ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97481000 - 0x975d3ff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x975d4000 - 0x97625ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x97626000 - 0x97822fff com.apple.JavaScriptCore 5533 (5533.13) <cef0a091b122549249e116cb9e213c60> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x97823000 - 0x97829fff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9782a000 - 0x9795dfe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9795e000 - 0x9797cfff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
0x9797d000 - 0x97b01fef com.apple.MediaToolbox 0.484.2 (484.2) <a5110a7d3bcb02c45ad8fca1f4957917> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x97cef000 - 0x97d7cff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x97e72000 - 0x97e74ff5 libRadiance.dylib ??? (???) <97ff039f6d372ab58a684a0e311e4ed4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
Thanks in advance!Your problem is not exactly the same as that of the original poster of this thread (you don't have Glims!), and it can be very confusing for everybody if we try to answer more than one question in each thread.
In order for us to give your problem our undivided attention in order to try to solve it, would you kindly start your own thread, describing the trouble you are having in the fullest detail, including completing your details to show what Mac you are using, what operating system, and what version of the application in question. -
Itunes won't open after update to 11
I've been running Itunes 10 on my macbook pro (Snow Leopard) until today when I updated to 11. The update appeared to complete successfully (no error messages). But afterwards when I try to open iTunes it immediately exits (with no user-facing message) and Console shows a message like this:
12/3/13 1:36:23 PM com.apple.launchd.peruser.501[143] com.apple.console ([0x0-0xdd0dd].com.apple.iTunes[1045]) Exited with exit code: 1
Some troubleshooting steps I've already tried:
Same thing happens if I try to start itunes in "safe mode".
Same thing happens if I try to start itunes from a different user account.
I've repaired permissions.
I've restarted a few times since installing Itunes and since repairing permissions.
Quicktime starts fine.
I'm not particularly interested in version 11 features, I'd be happy to have version 10 back -- or a working version 11.
But what I really really don't want is to lose any library information, playlists, play counts, ratings, etc. I want to be quite careful not to lose any of those.
One thing that looks suspicious to me is that it looks like in some way version 10 is still installed. At the end of the install, installd wrote both of these lines to the log in the same second:
12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (11.1.3)
12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (10.6.3)
Also if I open Software Update, under "Installed Software" it also shows both versions:
Thanks!After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".
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I did a software update for iTunes 11.4 and now it won't open. When I click it on the dock, it jumps once and doesn't open. I have tried re-setting permissions in disk utility and restarting computer after.
My biggest fear is losing my 20GB of music.I'm having the same exact problem as well. Macbook Pro (10.6.8)
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Photoshop CC 2014 won't open Bridge properly
I have just installed Photoshop CC 2014. Now, when I pick 'Open in Bridge' from the File Menu it just brings up the Creative CC installer. It asks if I want to use the current version of Bridge or upgrade. Selecting the current version does nothing. It does not then open Bridge. Selcting upgrade to latest version of Bridge does just that. Restarting Photoshop after the new version of Bridge is installed does nothing to fix this. Picking 'Open in Bridge' just brings me back to the Creative CC installer once again. If I open Bridge manually first, then the 'Open in Bridge' command works fine. Also, if I open Illustrator CC and pick it's 'Open in Bridge command. It works as it is supposed to. Only if Photoshop CC does this problem arise. Any ideas on how to fix this admittedly minor problem?
Now, when I pick 'Open in Bridge' from the File Menu
There s no such command, you can only Browse in Bridge, are we talking about the same??
Can you provide more details about computer, specs and system version, also exact versions of Bridge and PS? -
Mail 4.5 won't open after updating software mac OS x 10.6.8
After running the software update on my Imac OS X 10.6.8, my mail app 4.5 won't open anymore, the new one 4.6 won't either. I have tried EVERYTHING I have found on the problem, incl downloading and installing the Mac OSX Upd Combo, the SecUpd2012-004 etc. Both mail applications ARE in the applications folder...
I still get the same message: " It (4.5) can't be used on this version of Mac OS x. Try opening the version of Mail located in the Application folder on your computer...."
Please HELP, what can I do?Hello, just ran accross your query.
Was Mail ever moved out of the Applications folder?
http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US -
Photoshop CC 2014 won't open Photos I choose to "Edit in Photoshop CC 2014" in Lightroom
I just downloaded Photoshop CC 2014 and uninstalled Photoshop CC. Lightroom is updated as well. However, now when I try to "Edit in Photoshop CC 2014" from Lightroom, the app will open but it does not load the photos I chose to edit. How can I fix this?
Also reported in this discussion
Edit in 'Photoshop cc 2014' does not work from Lightroom -
I have Acrobat X that came with my CS6 suite. It will work fine for a few months but when a new update comes along it won't open at all. Even turned off updates and its still happening. I have gone through the process in your FAQ: Update errors for Window Acrobrat about 3 times now (Uninstall and reinstall from disk). Is there a patch that I can load to have this stop happening? I am pretty much frustrated that I have to do this every two months.
Hey tkuhlmann,
Could you please refer the KB doc link mentioned below and see if this helps:
Doesn't launch after 30 days | Installed as part of a CS6 suite
Let me know.
Regards,
Anubha -
IPhoto 9 won't open after update
Hi,
I have bought iLife 11 and have been using it for a couple of weeks on my MacBook Pro. Today i did quite a big update to OSX, it was about 850mb download in total. After I completed the update iPhoto won't open. It just shows a dialogue box saying:
"In order to open iPhoto, you need to update to the latest version. Please run Software Update to install it now."
I check the software update and there is nothing to update. Looking in the console there is this line:
<Notice>: Application failed to launch (id = com.apple.iPhoto, version = 9.0 reason = kLSIncompatibleApplicationVersionErr)
I have downloaded version 9.1 and tried to update manually, but it says there is no installation of iphoto to update. If anyone can help I'd really appreciate it.
TIA,
JonHi Terence,
Thanks for the reply. I've also had some help from the in-law (an Apple guru!) we've worked it out and it was to do with the application location.
I reset the Disk Permissions for the HD. Then checked Software Update again and still no update for iphoto. I manually downloaded 9.1 from Apples site, but it said it couldn't find iPhoto
I then moved the application file from a folder called PHOTO in the Application folder (trying to keep all the apps organised!) and re-ran manual 9.1 update. This then found the current installation and updated fine.
iPhoto 9.1 now opens just dandy and I am very relieved. I'm now off to run TimeMachine again, now it works!
Kudos to you though Terence, you were spot on! -
Disk Images won't open after update to 10.4.10
After updating to 10.4.10 disk images (dmg-files) won't open any more. I get the error message "The following disk images failed to mount:.. Reason: Device not configured". This happens every time on every disk image. These same images mounted just fine before the update.
Any ideas?what if the disk image is on an attached FireWire Drive?
there is no OS on that drive, so I can't repair permissions.
I have two disk images on it: one opens fine, the other I get "no mountable file systems"
It opened just fine a few weeks ago
?? -
Safari 6.0.6 Seed 1 won't open after update
Hey!
After updating Safari to 6.0.6 Seed 1 the application won't open on my mac. Running Mac OS X Yosemite 10.10.4Safari Corruption See post by Linc Davis
Maybe you are looking for
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Macbook problem since latest firmware update
Really worried about this, have a Macbook 13" Aluminium, I updated to 10.5.7 yesterday with no problems, today though whilst watching a dvd, it just shutdown completely with no warning and now it won't restart at all, the battery was fully charged (o
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How to restrict the Order TECO wiht out serviceentry sheet / usage Decision
Dear PM Guru's i am seeking a good solution for the following issue. suppose one external order created, against to this PO created, but maintenance people TECO the order with out creating the service entry sheet. how i can restrict this functionalit
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"php 5.3.x + oracle 11g R2 XE 11.2.x.x" Hello everyone, I'm quite new to oracle (2-4 months) and php(2 weeks). I have one query with results that needs to be reused in several parts of my website. I can't seem to find the equivalent of the mysql_data
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Hi , If anybody has come across the process of equipment renting kindly throw some light to me. Highlight of the process: 1) Monthly / daily charge for the rented equipment from the customer. 2) Tracking of the equipment. 3) Inventory management of t
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Crash at start up photoshop on mac for unexpected end-of-file encountered
Hi, When I try to start Photoshop. I have the splash screen and it starts loading but when arrived at loading preferences, it stops and I have the error message : unexpected end-of-file encountered. Then "could not initialize photoshop because the pr