Photoshop CC 3-18-14 Update Crashing

I am running Photoshop CC (64) on a Windows 7 Home Series 7 Samsung laptop. Ever since the CC update a couple days ago, the program crashes 5-10 times a day. I have updated Windows and my drivers without a cure. The program will start but after working for awhile it will crash. Is their a way to reverse a CC update? This is unacceptable. Also I have a new pop-up every morning that a second instance of acrobat is trying to start but cannot since one has already begun. Adobe needs to fix its software and make CC work or go back to the way things were!

That is funny (not really). I remember distinctly authorizing a bug fix for
Photoshop 2 days ago and my Creative Cloud control panel says Photoshop was
updated 2 days ago along with AI and ID. (that is when all the crashing
started) Are you saying the control panel updates are erroneous? In fact,
as I write this, Creative Cloud is updating! I am running Photoshop 14.2.1
x64 according to PS help. See the crash info below. Thanks!
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 14.2.1.570
Application Timestamp: 52f4a9f2
Fault Module Name: StackHash_a322
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521eaf24
Exception Code: c0000374
Exception Offset: 00000000000c4102
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: a322
Additional Information 2: a3225fbf3f54eecb82ba1742c2a92320
Additional Information 3: e4be
Additional Information 4: e4be1cdb0d79b963219cdae66b1b14af

Similar Messages

Photoshop CS3 10.0 - Adobe Updater Crashes

I have Photoshop CS3 V10.0. Every time I open my Adobe CS3 a "Problem Report for Adobe Updater" window opens, stating "Adobe Updater quit unexpectedly". It asks me to "Click reopen to open the application again" but doing this has no effect. I'm concerned my PS CS3 isn't being kept up to date, plus it's a real waste of my time each session. Can anyone help please?

THANK YOU Mylenium
That was most helpful
I'm not sure what did it but I followed these directions I found thanks to your suggestion:
I'm not sure what version they are referring to....
"1.photoshop preference-
2.general,history states to 1
3.click on 'next'
4.at the bottom of menu it says..."recent file list contains"
5.change to "0"
6. click ok "
I also turned off version cue - My version cue has never worked properly - or at least I get an error message on start-up of the pc
I enabled my 2nd hdd as scratch space and bumped up my ram resources
I deleted the psp file after the crashes started
If I ever figure out what made the difference I'll post it....
Cheers

Photoshop CS6 update crashes everytime I go to print. Any ideas?? Help!!!

With the lastest update to Photoshop CS6 it crashes everytime I go to print. Any ideas?? Help!!!

Have you installed all the updates for Photoshop?
And what does the crash report say?
Most of these issues turn out to be bugs in the printer driver software, but some are curable by resetting Photoshop preferences (which also resets the "last used" printer info).

FAQ: What is the Photoshop CS6 13.0.2 update? What is the 13.1 update?

What updates have been released?
Photoshop CS6 has two new updates: 13.0.2 and 13.1. The 13.0.2 update is available only for Mac users and updates the user interface to be Retina compatible. The 13.1 is for Creative Cloud subscribers and adds new features to Photoshop CS6.
How do I get the updates?
Simply go to Help > Updates to launch the Adobe Application Manager (AAM) to start the download process. You may already have an AAM notification to install these updates waiting in your task bar. You can also download and install the 13.0.2 update from here:
Photoshop 13.0.2 update for CS6
Don't see the updates in AAM? Make sure the Adobe Application Manager is updated to 6.2 or later.
Windows
Mac OS
Note: Using this update patch will install the latest version of AAM, which may be greater that 6.2.
Additionally,
Updates not available for Creative Cloud products
What is the availability of these updates?
The 13.0.2 update is available only for Mac OSX version 10.6 or later. The 13.1 update is only available to Creative Cloud subscribers (including Creative Cloud single-app membership, i.e. subscribing to Photoshop only), but it is for both Windows and Macintosh.
Some of the Photoshop CS6 System Requirements have changed in order to allow for the features in the 13.1 update.
Windows XP and Vista are no longer supported.
The video card VRAM requirements have gone up to 512 MB.
For more information, see:
New system requirements for Photoshop 13.1
Heads Up: Photoshop System Requirement Changes
Error: "Graphics hardware not officially supported" occurs in Photoshop 13.1 (Subscription Edition)
Do I need to install both updates?
No, the 13.1 update also includes the Retina display enhancements added with 13.0.2. So on the Mac platform, you will only be asked or are required to install the 13.1 update if you are a Creative Cloud subscriber.
What are the new features added for Creative Cloud subscribers in 13.1?
There have been many new features added to Photoshop CS6, including:
Smart Object support for Blur Gallery and Liquify — Enjoy the creative freedom to experience non-destructive editing with Blur Gallery and Liquify now that both features offer Smart Object support.
Conditional Actions — Speed up image processing by creating Conditional Actions. These commands use logic to automatically choose among different Actions based on rules that you establish.
Crop tool refinements — User-inspired enhancements to the Crop tool allow you to work smarter.
Copy CSS — Quickly export Cascading Style Sheet (CSS) markup for text and objects, potentially saving hours of work translating your Photoshop designs into web code.
Load color swatches from HTML or CSS — Import color swatches so that you can easily design incredible websites.
Improved Type Styles — Ensure consistent type formatting across multiple documents by defining shareable default styles, which are then available in any Photoshop document.
3D type enhancements* — Enhance 3D type with new GL preview and image-based lights (IBL) improvements.
For more information on these features, including demonstration videos, please see:
Release Notes Photoshop 13.1 update
Membership Exclusive Features
New Exclusive Photoshop Features for Creative Cloud Members!
New Photoshop Features and Team Version Headline Major Update to Adobe Creative Cloud
*Note: Photoshop CS6 single-app subscription is for the Standard version, which does not include 3D features and thus does not include these enhancements. Creative Cloud subscription comes with Photoshop CS6 Extended and includes the 3D enhancements.
I am not a Creative Cloud subscriber, why do I not the get the 13.1 update? Doesn't my full purchase also qualify me for free updates?
When you buy Photoshop CS6 outright, you are essentially buying a static product. You still qualify for minor, bug fixing releases like 13.0.1 and 13.0.2, but your purchase will not include any new features, as has always been the case in the past.
When you subscribe to Creative Cloud, you are not buying CS6, you are subscribing to whatever the latest version of Photoshop is. This means you are immediately entitled to any new features and upgrades as they become available. And this is only one of the many great reasons to be a Creative Cloud subscriber. Find out more here:
Adobe Creative Cloud
Why do my images appear smaller on my Retina enabled Mac after installing the 13.1/13.0.2 update?
Retina displays use a higher pixel density than a normal monitor. The individual display pixels are approximately one half the size of previous devices. While working in Photoshop before installing the 13.1/13.0.2 update, as with any other non-Retina optimized application, the number of pixels used is doubled to give a normal, non-miniaturized appearance. This can cause applications to be slightly blurred or pixilated. Thus, when viewing images in Photoshop, the zoom level is effectively double whatever is displayed. At 100% zoom, the image is displayed so that every one image pixel is shown with four display pixels, the same as viewing the image at 200%. With the 13.1/13.0.2 update, Photoshop now displays natively on Retina screens, meaning that image pixels now appear at the much smaller Retina size, thus reducing the amount of screen space they take up when viewed at 100%.
Photoshop CS6 HiDPI and Retina Display Support FAQ
Known Issues
The following are known issues with the 13.1 and 13.0.2 updates but have been fixed in the 13.1.1 and 13.0.3 updates:
Program error opening files in 13.1 and 13.0.2
Photoshop 13.1/13.0.2 crashes opening EPS files
Photoshop crashes after updating to 13.1 or 13.0.2 on Retina display
For more information, see:
Photoshop 13.0.3/13.1.1 Updates Now Available
Why have icons disappeared?
Due to changes in the number of pixels involved in the UI, some icons can disappear. If the Photoshop Dock icon is now blank, rebooting the computer will refresh the system and load the new HiDPI icon. Some extensions do not have a Retina ready icon and thus will be blank when you have the panel minimized. In most cases like these, we may have to wait until the manufacturer also releases a HiDPI version of the Extension. Additionally, sub-menu headers may become blank when you view the contents of the sub-menu. For example, if you select Filter > Sharpen, while viewing the list of Sharpen, Sharpen Edges, Sharpen More, etc "Sharpen" itself will be blank.
Additional known issues:
Image on second monitor goes black
No Print Size button in Zoom tool options in Photoshop CS6

Curt Y wrote:
You might want to wait. There are some bugs in it and Adobe is working on it. See threads posted in last few hours.
Well that might explain things more than I've garnered from the Forums. I've got a MacBook Pro with Mountain Lion and a Mac Pro with Lion, both with CS6 Design and Web Premium on them. The Mac Pro updates Photoshop to 13.0.3, the MacBook Pro is "stuck" at 13.0.1. It won't update via the "Help/Updates" or by downloading and trying to install manually. AAM gives an error when trying manually; says to contact support. Other CS6 apps, i.e. Illustrator, do not update on the MBPro either. I've uninstalled/reinstalled, deactivated/reactivated, etc., to no avail. If it means anything, I just deactivated the Illustrator app, quit it, restarted, and the splash screen (which shows the loading progress) showed "Try" on it - haven't noticed that before, and I have not installed any trial downloads. I'm at a loss as to why one installation of CS6 Design and Web Premium (physical/downoad) will update properly on one computer and not the other.
Am waiting to see if Adobe has an answer. The apps work, just don't update...
Tom

Adobe Photoshop Elements 12 won't update

Hi!
I installed Adobe Photoshop Elements 12 and Premiere Elements 12 from DVD to my new iMac that is running OS X Maverics.
Elements Organizer is crashing quite often and I found out that at least in some older versions the ElementsAutoAnalyzer might cause that kind of problems. So I unticked all check boxes at preferences Media-Analysis tab.Ele
I'm not sure yet, if that helped, because after that (unchecking check boxes from Media-Analysis), I tried to install updates (basically there is only Photoshop Camera RAW 8.2 update availabel via automatic update), but I was not able to install that, because installation program tells me that I must close ElementsAutoAnalyzer. How do I close it in OS X? I even rebooted mac after unchecking of Media-Analysis stuff, but still the auto analyzer is loaded somehow / somewhere in system startup.
So, what I should do?
Best regards,
-Timo

Hi!
I did all things that was in nealeh's link. Basically I did steps 3 to 4, because I did step 1 yesterday and step 2 was not needed, because there weren't ElementsAutoAnalyzer process running.
At least now I was able to install the new update (Camera RAW 8.2). I'm writing this just after the update process, so I'm not made any picture moving to organizer's albums, but let's hope that disabling AutoAnalyzer helped for those crashes
I have (at least in my own opinion) good experience of Windows systems, but I have had enought of those and started to use Mac instead of Windows. So basically I'm noobie about Macs with little of Linux knowledge - it didn't helped with this problem...
I would like to thank both of you for helping me to deactivate of this Element's "feature"!
Also I'm new with these Adobe forums --> is here some dedicated forum for Mac related things or what is the best way to give feedback or questions related to running Premiere Elements on Mac? In other words: If I came up with things that are worth of contributing to other Mac users, where should I write those things?
Best regards,
-TS Ahde

Adobe Updater Crashing enough already

I have seen this in the past in CS2 and now see it in CS3 where if I launch Updater 5 for CS3 from Adobe Utilities or if I run Check for Updates from any of the applications the Updater crashes.
This is really annoying because it pops up every time I launch the apps too.
The current problem is happening on a fresh archive install of Leopard, and a fresh Adobe CS3 design standard install.
Console shows this every time the updater runs:
11/14/07 12:05:23 PM [0x0-0x2f02f]."com.Adobe.ESD.AdobeUpdaterApplication"[538] terminate called after throwing an instance of 'std::runtime_error'
11/14/07 12:05:23 PM [0x0-0x2f02f]."com.Adobe.ESD.AdobeUpdaterApplication"[538] what(): Unable to determine registration filepath!
11/14/07 12:05:29 PM com.apple.launchd[120] ([0x0-0x2f02f]."com.Adobe.ESD.AdobeUpdaterApplication"[538]) Exited abnormally: Abort trap
I have tried from different user accounts, from Root, and I tried in the past on another machine with the same issue in CS2. I also tried in Safe Boot.
Any help or insight would be appreciated and no I shouldn't have to do a complete erase and reinstall of everything.

I am getting crashes as well, but the symptoms may be a bit different. Updater runs for a while before crashing. Lots of disk activity. It appears to be running away doing memory allocations from looking at the crash trace.
My system is 10.5.1 and Photoshop CS3.
Process: Adobe Updater [3478]
Path: /Applications/Utilities/Adobe Utilities.localized/Adobe Updater5/Adobe Updater.app/Contents/MacOS/Adobe Updater
Identifier: "com.Adobe.ESD.AdobeUpdaterApplication"
Version: Adobe Updater 5.1.0.1082 (5.1.0.1082)
Code Type: X86 (Native)
Parent Process: launchd [98]
Date/Time: 2007-12-03 09:58:20.334 -0800
OS Version: Mac OS X 10.5.1 (9B18)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000014
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x9288a516 _CFStringCreateWithFormatAndArgumentsAux + 70
1 com.apple.Foundation 0x92573b26 -[NSPlaceholderString initWithFormat:locale:arguments:] + 86
2 com.apple.Foundation 0x92573ab8 +[NSString stringWithFormat:] + 88
3 com.apple.CoreFoundation 0x928dd1ee __raiseError + 206
4 libobjc.A.dylib 0x91cf109b objc_exception_throw + 40
5 com.apple.Foundation 0x926c43e8 _NSOutOfMemoryErrorHandler + 72
6 com.apple.CoreFoundation 0x9287f281 __CFStringChangeSizeMultiple + 1985
7 com.apple.CoreFoundation 0x928880a7 CFStringAppend + 231
8 com.apple.CoreFoundation 0x92888de3 _CFStringAppendFormatAndArgumentsAux + 2899
9 com.apple.CoreFoundation 0x9288a548 _CFStringCreateWithFormatAndArgumentsAux + 120
10 com.apple.Foundation 0x92573b26 -[NSPlaceholderString initWithFormat:locale:arguments:] + 86
11 com.apple.Foundation 0x92573ab8 +[NSString stringWithFormat:] + 88
12 com.apple.CoreFoundation 0x928dd1ee __raiseError + 206
13 libobjc.A.dylib 0x91cf109b objc_exception_throw + 40
14 com.apple.CoreFoundation 0x92863b0c CFRunLoopRunSpecific + 4380
15 com.apple.CoreFoundation 0x92863d38 CFRunLoopRunInMode + 88
16 com.apple.HIToolbox 0x921688a4 RunCurrentEventLoopInMode + 283
17 com.apple.HIToolbox 0x921686bd ReceiveNextEventCommon + 374
18 com.apple.HIToolbox 0x922abf9b ReceiveNextEvent + 58
19 ...SD.AdobeUpdaterApplication" 0x0010a817 0x1000 + 1087511
20 ...SD.AdobeUpdaterApplication" 0x000068f3 0x1000 + 22771
21 ...SD.AdobeUpdaterApplication" 0x0000be86 0x1000 + 44678
22 ...SD.AdobeUpdaterApplication" 0x000214b6 0x1000 + 132278
23 ...SD.AdobeUpdaterApplication" 0x00022284 0x1000 + 135812
24 ...SD.AdobeUpdaterApplication" 0x000261cd 0x1000 + 152013
25 ...SD.AdobeUpdaterApplication" 0x000139c0 0x1000 + 76224
26 ...SD.AdobeUpdaterApplication" 0x00002912 0x1000 + 6418
27 ...SD.AdobeUpdaterApplication" 0x0000282d 0x1000 + 6189

File icon update crashes finder

In Panther: I'll have a finder window open in icon mode and I resave a file in Photoshop and when the icon updates the finder window crashes.
Anything I can do about it other than a work around?

Have you tried restart and/or Repair Permissions
george

TS1702 NY post AP, after update, crashes upon launch. Tried all re-starts & re-installs, to no avail. Any ideas?

NY post AP, after update, crashes upon launch. Tried all re-starts & re-installs, to no avail. Any ideas, or is it just my punishment for reading it at all?

The quote below is from a previous thread where several people solved your same problem with the stated technique. Maybe it will work for you. Good Luck.
iTunes 7.0.2 FIX ("Have tried all 'fixes' suggested but iTunes STILL not opening").
1. Uninstall iTunes and QuickTime.
2. Do a search in the C:\ drive for "QuickTime". Delete EVERYTHING that pops up.
3. Restart the computer.
4. Install QUICKTIME ONLY
5. THEN install iTunes......and IT WORKS.....Just remember to install QuickTime FIRST.

"Software Update" crashes upon download

Last week I was given a new Mac mini as a gift; I upgraded the memory to 2G; did Target Disk transfer from my old G4, then started using it (didn't use it before the memory or the transfer).
Software Update crashes at the point when the download has just started, every time, even with individual small downloads. Other symptoms: Safari crashes upon start-up, any Widgets that look up info crash when they go get data. Firefox works but crashes accessing some video, same with Explorer.
I have manually downloaded and upgraded to OSX 10.4.9. System can't recognize/mount the .dng download file to upgrade to 10.4.10 (I manually downloaded the Combo Intel). Java is 10.4.2, but when I try to install Java 10.4 Release 5, it tells me to upgrade to the previous version first (which is already installed).
I suspect this is a Java and downloading glitch. Does Software Update rely on Java? Any ideas? I've searched the message boards for this problem, but haven't found anyone else with this problem.
Many thanks in advance for any suggestions.

MarkinArlington wrote:
Thank you for your reply. I used the Setup Assistant to migrate from my G4.
That's probably the cause of your issues. Apparently, the Setup Assitant will sometimes migrate (PowerPC-specific) system files over to Intel-based Macs (causing many odd problems), so using it to migrate from a PPC to an Intel Mac isn't recommended.
Unfortunately, you will have to re-install Mac OS X to solve your issues (trying to figure out which specific files are causing the issues will probably be too long, with little chance of success); I don't know whether an Archive & Install is enough to fix this, but perhaps someone else knows? Otherwise you could ask in the Mac OS X v10.4 Tiger > Installation & Setup forum. If you need to do an Erase & Install, you will lose all data on your hard drive, so you'll need to create a backup of all your user files first.

Adobe Photoshop Elements 9.0.3 Update - There was an error downloading

The Adobe Application Manager repeatedly asks me to download an update. It repeatedly tells me there was an error downloading this update. What is going on here?

You might try installing the update using the downloads from the pse update page:
windows:
Adobe - Photoshop Elements : For Windows : Adobe Photoshop Elements 9.0.3 update
mac:
Adobe - Photoshop Elements : For Macintosh : Adobe Photoshop Elements 9.0.3 update

Adobe Photoshop Elements 9.0.3 Update There was an error downloading this update. Please quit and try again later. Photoshop Camera Raw 6.5 Update There was an error downloading this update. Please quit and try again later.

Adobe Photoshop Elements 9.0.3 Update
There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.5 Update
There was an error downloading this update. Please quit and try again later.

Hi,
Which operating system are you running on?
For PSE 9, the update process was best using a manual method.
Are you trying to do Help - Updates?
If so try these downloads (fand follow the manual instructions given on the pages.
Adobe - Photoshop Elements : For Windows : Adobe Photoshop Elements 9.0.3 update
Adobe - Photoshop Elements : For Windows : Camera Raw 6.5 update for Elements 9
Adobe - Photoshop Elements : For Macintosh : Adobe Photoshop Elements 9.0.3 update
Adobe - Photoshop Elements : For Macintosh : Camera Raw 6.5 update for Elements 9
If you are getting an error during the download please try a different browser.
Brian

I'm using the latest photoshop cc 2014 with most updated camera raw... i am having A LOT/REPEATED trouble getting files to "synch" with corrections, no matter what i options i select (i.e. "everything")... WTH is wrong with me/my computer/adobe?! help. fa

I'm using the latest photoshop cc 2014 with most updated camera raw... i am having A LOT/REPEATED trouble getting files to "synch" with corrections, no matter what i options i select (i.e. "everything")... WTH is wrong with me/my computer/adobe?! help. fast. please

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Photoshop camera raw 6.7 update failed

Hi there
I have a problum. I'm showing a photoshop camera raw 6.7 update and it will not install. I have tried to download the update direct but when I download it my OS dont know what to use to install it. Can someone advise as I am using Windows 7 64bit and Design Premium CS5
Thanks for your help

When I open PS5, I get this message "An unexpected and unrecoverable problem has occurred. Photoshop will now exit." I can't uninstall to reinstall also. At present I can't use my PS5.

Photoshop Camera Raw 6.7-Update Installation failed

Photoshop Camera Raw 6.7-Update Installation failes.
System information:
Adobe Photoshop Version: 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch]) x32
Operating system: Windows XP 32-Bit
Version: 5.1 Service Pack 3
Regional setting = de
Camera Raw 6.7.1
Adobe Support Advisor (V1.6.1.20120504) is not able to locate the problem.
How can I successfully install the Camera Update?
Best regards,
Hans-J

When I open PS5, I get this message "An unexpected and unrecoverable problem has occurred. Photoshop will now exit." I can't uninstall to reinstall also. At present I can't use my PS5.

I could not open my camera raw files from canon mark iii with my photoshop CS5. Tried to update Camera raw 6.7 but failed to install. Message said 'There was an error downloading this update. Please quit and try again later'. How could I open Raw files ?

I could not open my camera raw files from canon mark iii with my photoshop CS5. Tried to update Camera raw 6.7 but failed to install. Message said 'There was an error downloading this update. Please quit and try again later'. How could I open Raw files ?

Try installing it manually from:
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Regards,
Ashutosh

Photoshop CC 3-18-14 Update Crashing

Similar Messages

Maybe you are looking for