Photoshop CC 30bit support with AMD cards

I have an AMD ATI 4900 FirePro which perfectly supports the 30-bit mode on Photoshop CS6 with my NEC Spectraview Reference display.
Unfortunately this support turned out to be broken with PhotoshopCC. (Please note that Nvidia cards do support 30-bit mode with P. CC).
I found this bug during my trial period, so I wrote to AMD ATI. They confirmed the bug and after a long investigation and months of waiting finally told me that Adobe has acknowledged the problem and will issue a hotfix.
However...nothing has happened yet and I was wondering if Adobe can speed up this release or hotfix.
I'd love to upgrade to CC but I'm not willing to forgo the 30-bit mode and will need to stay with CS6 until this issue is solved.
I hope someone from Adobe will read this.

You are running 14.0.0 and haven't installed any of the updates.
The current version is 14.2.1 -- please go install the updates.

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Dma support with CF-Card

Hi there:
I have a problem here. I can't enable DMA with my 2gb CF Card (Sandisk Ultra 2.0). Its connected to the IDE Port and Archlinux with Kernel 2.6.28-ARCH.
hdparm -d1 /dev/sda1 just returns
/dev/sda:
setting using_dma to 1 (on)
HDIO_SET_DMA failed: Inappropriate ioctl for device
HDIO_GET_DMA failed: Inappropriate ioctl for device
I know that DMA is supported by this device, here is the output from hdparm -vI /dev/sda:
/dev/sda:
IO_support = 0 (default)
readonly = 0 (off)
readahead = 256 (on)
geometry = 249/255/63, sectors = 4001760, start = 0
CompactFlash ATA device
Model Number: SanDisk SDCFH-2048
Serial Number: 014212E2907A1203
Firmware Revision: HDX 4.04
Standards:
Supported: 4
Likely used: 4
Configuration:
Logical max current
cylinders 3970 3970
heads 16 16
sectors/track 63 63
CHS current addressable sectors: 4001760
LBA user addressable sectors: 4001760
device size with M = 1024*1024: 1953 MBytes
device size with M = 1000*1000: 2048 MBytes (2 GB)
cache/buffer size = 1 KBytes (type=DualPort)
Capabilities:
LBA, IORDY(may be)(cannot be disabled)
Standby timer values: spec'd by Vendor
R/W multiple sector transfer: Max = 4 Current = 0
DMA: mdma0 mdma1 mdma2 (?)
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* CFA feature set
Its running on a Via Motherboard, i think i loaded the right chipset modules. IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686, Module is /lib/modules/2.6.28-ARCH/kernel/drivers/ide/via82cxxx.ko, but this did not change anything. I also tried to include some kernelline commands, but they also didnt help.
There are some other "errors" appearing on boot:
Mar 8 03:06:03 media sd 1:0:0:0: [sda] 4001760 512-byte hardware sectors: (2.04 GB/1.90 GiB)
Mar 8 03:06:03 media sd 1:0:0:0: [sda] Write Protect is off
Mar 8 03:06:03 media sd 1:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
Mar 8 03:06:03 media sd 1:0:0:0: [sda] 4001760 512-byte hardware sectors: (2.04 GB/1.90 GiB)
Mar 8 03:06:03 media sd 1:0:0:0: [sda] Write Protect is off
Mar 8 03:06:03 media sd 1:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
Mar 8 03:06:03 media sda:<3>ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
Mar 8 03:06:03 media sda1
Mar 8 03:06:03 media sd 1:0:0:0: [sda] Attached SCSI removable disk
Mar 8 03:06:03 media sd 1:0:0:0: [sda] 4001760 512-byte hardware sectors: (2.04 GB/1.90 GiB)
Mar 8 03:06:03 media sd 1:0:0:0: [sda] Write Protect is off
Mar 8 03:06:03 media sd 1:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
Mar 8 03:06:03 media sda: detected capacity change from 0 to 2048901120
Mar 8 03:06:03 media sd 1:0:0:0: [sda] 4001760 512-byte hardware sectors: (2.04 GB/1.90 GiB)
Mar 8 03:06:03 media sd 1:0:0:0: [sda] Write Protect is off
Mar 8 03:06:03 media sd 1:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
Mar 8 03:06:03 media sda: detected capacity change from 0 to 2048901120
Do you have any ideas how i can enable DMA with this card and remove this messages from booting?
Thank you all very much
andieh

I have three CF cards installed in my computer, each is an adata 266x UDMA capable 8GB.
I utilize IDE to CF card adapters for utilizing CF cards in my system or SATAII to CF cards adapters.
I obtain 45MB/sec sequential speed on all three adapters.
These are UDMA capable CF cards, not just DMA.
Currently, I utilize all three CF cards in a raid0 arrangement using a dual pci-e to SATAII adapter to two CF adapters and a single pci-e adapter to SATAII and a CF adapter as well. The three perform at 45MB/S and 130 MB/S in the raid array.
Each card is identified as an sd(x) card.
Kernel is the latest to date.
DMA utilization may limit your speed to less than 20MB/s and IDE operation with an adapter from pci performs well with UDMA.
I realize I haven't addressed your particular problem directly but I find that in the latest kernels a pci to IDE adapter permits full performance from CF cards whereas using the mobo IDE slot does not...probably due to libata inclusion in the kernel. YMMV

Photoshop CS5 OpenGL support with latest Intel integrated graphics?

Intel's latest "Sandy Bridge" CPUs (Core i5 2500, Core i7 2600, etc.) included much-improved integrated GPUs, thus allowing for systems that do not require a discrete graphics card. Although not suitable for high-end gaming, the specs appear to be more than enough for Photoshop CS5's GPU acceleration needs. Can anyone confirm or deny that CS5 will be able to take advantage of the new Intel HD 2000 and HD 3000 graphics? The driver specs say it supports OpenGL 3.0 and Shader Model 4.0, both of which satisfy the minimum requirements of OpenGL 2.1 and Shader Model 3.0 for Photoshop CS5.
I'm 99% sure the latest hardware is supported, as Adobe's own document mentions "Intel HD Graphics", just not the specific model numbers. The document was also last updated in November 2010, before the current series of CPUs were released to the public.
http://kb2.adobe.com/cps/404/kb404898.html
Comments?

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BrianTao wrote:
Surely those won't stress an OpenGL implementation that is aimed to work in scientific visualization apps, model rendering, 3D games, and so on?
Having implemented my own OpenGL applications over the past several years, I can tell you that it's absolutely not that simple. The word "surely" cannot be applied here.
Photoshop, in displaying 2D things with a 3D system, is NO DOUBT using OpenGL differently than any other application has ever used OpenGL. It's the nature of the beast. What they put in which type of buffers at what time in which mode using what calls in which order and using what performance features are all open choices. The software itself makes choices at run time about what parts to use based on OpenGL version and advertised capabilities. Plus they're using Shaders (on-GPU programming), and there are a bunch of different ways to get that done as well.
In order for a system to run perfectly, the applications and video driver / GPU subsystem have to get things exactly right all the time every time, and not just for Photoshop but for all the other apps (and Aero) as well. Though Intel and the others may do plenty of testing, what might work on a test bench might not work when combined dynamically with other things in ways that only happen on an end-user system. Note the number of video game bugs fixed in each driver release.
However complex you think OpenGL is, multiply that by 100 or more and you may be getting into the ballpark.
-Noel

Photoshop not working properly with graphics card.

When I start PS, it has given me messages about making sure I have up to date graphics card drivers, which I do. If I enable Open Gl drawing in Photoshop it won't open some documents or crashes. If I disable open GL drawing, it opens the documents, but obviously isn't giving me the display performance I need. I have been running this setup for about 6 months, but have only started having problems this week. I am running Photoshop CS4 and an nvidia GTX 295.
Don't appear to be having any catastrophic graphics card problems (touch wood), as I can still run Crysis! Can anybody help me please?

Thanks for your help guys. It works with open gl using the previous driver. The performance still isn't as good now, but workable. It takes a second to zoom and takes a second to go from looking slightly pixellated to looking smooth. There's also a slight lag on input. Guess I just work with it, till nvidia release another driver that works properly. :/

Ray-tracing with AMD card

Just updated to this latest version and AE gave me an error message on launch. I'm copying this message to the After Effects blog page as well, in order to maximize the knowledge of this issue.
Upon launch I get a warning dialog of
"Ray-tracing on the GPU requires an NVIDIA approved graphics card and CUDA 5.0 or later. For now, ray-tracing will use the CPU.
For more information see: http://www.adobe.com/go/aeraytracedgpu"
I never had this problem before the last update.
I'm running OSX 10.8.5, MacBook Pro 15-inch late 2011 (version 8,2), AMD Radeon HD 6750M 512 MB
So any MacBook Pro, actually ANY computer, with a Radeon card will now encounter this error message.
I'm VERY disappointed Adobe would cut off such a large portion of its users in this way.

Thank you Szalam, you have been infinitely more helpful than anyone at Adobe. I tried contacting Adobe thru the chat with an agent, chatted with 2 different agents that could not help me, then was promised a callback that I never received.
Adobe is quickly becoming the worst at customer service I have ever experienced.
I'm still perplexed why I never got this error message before, it seems according to the links you provided, its the way AE always worked. Strange.
Thank you for the suggestions for looking into plugins that can use my Radeon 6750M.

Any problem with AMD Radeon or FirePro graphic cards?

Hi.
I know that Adobe recommend Nvidia cards for SpeedGrade, but I ask to owners of AMD cards if they have found any problems with AMD cards: bad performance, not realtime with relatively few layers, etc, etc
Which is your experience?
Thanks.

FWIW: I'm using a AMD Radeon HD 6750M (1GB RAM) on my Mac Book Pro. So far it performs fine, in some cases it even feels faster than the Quadro 4000 in my Mac Pro, but I think that has more to do with the type of projects. Mostly doing DSLR on the MBP and R3D on the Mac Pro.

Bad CS6 liquify preview with AMD 6950

I'm try new liquify in Photoshop CS6 and see very bad previews. Here is liquify preview in accelerated Liquify. Note the artifacts.
Here is unaccelerated preview (Alt pressed pressed at startup). All clean.
I also tried nVidia videocards. All ok. Problem appears only on workstation with AMD card. I try two drivers 12.4 and 12.2 - same results. OpenCL is on.
Anybody can help me?

I have the same problem, my graphics card is the Intel HD4000. I submitted a bug request a week or so ago, has not been acknowledged Likewise OpenCL is on.....
This is only apparent in Liquify, all other filters and displays are fine. My bug report was "Jaggies in Liquify" makes it difficult if not impossible to work on fine detail
MK

I am running Photoshop CC 2014 on Windows 8.1 with an AMD quad core processor and AMD E1-2100 APU with AMD Radeon HD 8210 Graphics Card. I have installed the latest driver version 13.152.0.0. When I activate puppet warp, the mesh appears over the image an

I am running Photoshop CC 2014 on Windows 8.1 with an AMD quad core processor and AMD E1-2100 APU with AMD Radeon HD 8210 Graphics Card. I have installed the latest driver version 13.152.0.0. When I activate puppet warp, the mesh appears over the image and I can place the first pin. However, when I go to add the second pin, Photoshop crashes. I have tried with on a new, blank file, with just a few lines on it, but, as soon as I place the first pin, the image disappears, and then, as soon as I click anywhere else in the image, Photoshop crashes. I have followed all the online advice about settings under the Preferences/Performance interface, but nothing fixes the problem. Can anyone please help?

BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
A screen shot could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Adobe After Effects CC 2014 don't work with brand new Dell m6800 with AMD FirePro m6100 video card

Hello!
I got brand new Dell Precision m6800 with AMD FirePro m6100 FireGL V. Premiere and Photoshop works more or less fine, but there is a problem with AFx - software kills videocard (screen goes black for several seconds and then appears this notification - IC454010.gif gif by stumped2 | Photobucket ). After that - AFx hangs on. All the drivers are up to date (tried different AMD drivers - same situation), Windows 7 Pro - up to date, AFx - up to date.
Got small chat with Dell support team and they said - everything must work fine.
So - where is the problem? I spent almost 2.5k euros for this Dell mobile workstation, but right now I`m stuck with this problem. PS - funny fact - my Dell M6800 is on Adobe's hardware performance white paper, but seems that this means nothing

AE uses the GPU for very little. See here: GPU (CUDA, OpenGL) features in After Effects
Unless you're doing a lot with the ray-traced renderer or third party plugins (like Element 3d), AE won't really use your GPU at all.
And the ray-traced renderer is built on NVIDIA technology so it can never use an AMD card to accelerate it. You'd need an NVIDIA card.
That's probably part of the reason that the AE team has stopped putting any development time towards the ray-traced renderer and are focusing on a more powerful (and less GPU specific) way to do 3d in AE: details of CINEMA 4D integration with After Effects That's right: C4D is included for free with After Effects!
Since you don't have an NVIDIA card, this will actually render faster than the ray-traced renderer too!

Is there any hope for Mac users with AMD D700 graphic cards trying to run Adobe Premiere 2014 CC?

Who wants to watch a grown man cry? I spent a small fortune on a shiny new mac with 64GB Ram and to quote Larry Jordan, "I could rocket to the moon with the power of this computer." I am running OSX (10.9.5) and have a 12 gig per channel ethernet Maxx Digtial Raid with Areca cards to support 6K footage. However, editing my first project in Premiere CC2014 (leaving FCP 7) has been nothing short of problematic. At first, it plays great but after 20 minutes of editing, speed changes, adding secondary shots etc it starts to play choppy, freeze on certain frames playing just audio and eventually crashes or it takes a minute to render.
I did every possible thing yesterday with Adobe and Apple support. I reinstalled the OS, I trashed 3rd party preferences, trashed Premiere preferences, set project settings from OpenCL to software only and I tried changing location of the Premiere Cache folder but nothing seems to work. Eventually the last Adobe support person said it was due to the AMD card and Adobe. He was emphatic that it was Apple's fault. Apple's support team said it Adobe's. Well after that, Im still stuck. Is anyone else experiencing this? Any pieces of the puzzle?
Is anyone else having the same experience?

The default for CPU Voltage is By CPU VID default for Adjust CPU VID is Startup which should be 1.4 volt. Since Cool'n'Quiet requires a driver to run and I also show low CPU VID in cmos it should be 1.4v but I tried with Cool'n'Quiet disabled and also tried setting CPU VID to 1.4 but have never made it to 1.4 I also tried setting it to 1.425 which is the next step and still read under 1.4.

Issue with AMD/ATI 11-3 driver and Photoshop on Windows.

The latest AMD/ATI drivers for Radeon HD cards (4xxx, 5xxx, and 6xxx series), 11-3, breaks Normal and Advanced OpenGL modes in Photoshop on Windows.
Note that this does not occur with 11-1 or 11-2 drivers on the same system. We recommend you stick with 11-1 or 11-2 until this problem is addressed.
We're working with AMD on the issue and there should be a driver update very soon.
http://feedback.photoshop.com/photoshop_family/topics/issue_with_amd_ati_11_3_driver_and_p hotoshop_on_windows?utm_content=topic_link&utm_medium=email&utm_source=new_topic

Thank you for the follow-through, Jeffrey.
Any idea what went wrong, specifically (asking as an OpenGL-based Photoshop plug-in software developer)?
-Noel

Need info about graphics card supported with pre pro cs5

Hi,
I checked one information about supported graphics card about pre pro cs5 on aodbe.com,
http://www.adobe.com/products/premiere/search_result.html?manuSearchVar=1&modelSearchVar=0 &supportSearchVar=0&brand=&dataFormat=&version=CS5&device=graphic&format=&buttonSubmit=
Under SUPPORT column it is mentioned for ATI and NVIDIA "Legacy support" and "Full support".
What is the difference in "Legacy support" and "Full support"?
I am not able to understand
Vinay

Premiere will use just about any graphics card to write to the screen so you may see what you are doing
For hardware MPE you must use a specific nVidia card... or a non-supported nVidia card with a small hack
For a list of supported nVidia CUDA cards go to the FAQ
http://forums.adobe.com/community/premiere/premierepro_current/cs5_faq_sheet
For others, the nVidia Hack http://forums.adobe.com/thread/629557?tstart=0

Need info about nvidia graphics card supported with premiere pro cs5

Hi
I need information about nvidia graphics card supported with premiere pro cs5
If I have a computer(portable) with this video card or graphics card :
nVIDIA® GeForce™ GTX 285M with 1GB DDR3 Video Memory available in Single or Dual (SLi) Configurations
Microsoft® DirectX® 10 Compatible
is it going to support MPE in premiere pro cs5?
Regards,
Vinay

To be clear:
You asked about supported cards. Here is a list of supported cards. Others on this thread are telling you how to make an unsupported card function to some degree using a method that is not advocated by Adobe.

Which mac mini should i go for: the one with AMD graphic card or Intel. I meanly going to use it for hometheater and HD movies.

which mac mini should i go for: the one with AMD graphic card or Intel. I meanly going to use this for hometheater and HD movies.

Intel HD 3000 graphics card can easily handle HD movies up to 1080p. But if you are looking at higher resolutions possibly 4k or 8k that are being released this summer in new TV's, I would go with the AMD card. The AMD card would be good for video and picture applications and also games. But if this is strictly to power your 1080p home theater setup then the choice is obviously the Intel HD 3000.

HT204088 My credit card was charge with out my approval, how can I get support with the issue?

My credit card was charge with out my approval, how can I get support with the issue?

If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Photoshop CC 30bit support with AMD cards

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