Photoshop CC 64Bits se Cierra
Nunca antes me habia pasado esto, si embargo en esta semana abro photoshop y al dar clic directo en cualquier herramienda de la barra derecha Photoshop se cierra por un problema y se cierra sin guardar, por lo que volvi a intentar hacer el proyecto y ahora se cierra al intentar guardar, tambien al colocar una imagen etc...
Ya intente reinstalarlo junto con CC y nada! siguie exactamente igual! necesito ayuda!! No puedo trabajar asi! D:
Estoy sufriendo el mismo problema con Photoshop CC, cada vez que intento hacer un recorte a una capa el programa se cierra automaticamente, ya probe reinstalar el Phothshop CC y el error se repite, como última medida instale un demo del CS5.5 y corrio sin problema, en el equipo tengo 2 tarjetas de video una Intel HD y una AMD Radeon HD 6450, agradezco su ayuda.
Adobe Photoshop Versión: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Sistema operativo: Windows 7 64 bits
Versión: 6.1 Service Pack 1
Arquitectura del sistema: Intel Familia CPU:6, Modelo:10, Versión:7 con MMX, Número entero SSE, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Cantidad de procesadores físicos: 4
Vel. del procesador: 3093 MHz
Memoria incorporada: 4009 MB
Memoria libre: 509 MB
Memoria disponible para Photoshop: 3342 MB
Memoria usada por Photoshop: 60 %
Tamaño de azulejos de la imagen: 1024K
Niveles de caché de imagen: 4
Vista previa de fuentes: Medio
TextComposer: Latino
Photoshop se bloqueó en 23/04/2014 en 04:54:16 p.m. (GetImageViewResourceSharingGLContext)
El detector de GPU se bloqueó en 24/04/2014 en 10:39:31 a.m.
Pantalla: 1
Mostrar límites: superior= 0, izquierdo= 0, inferior= 1080, derecho= 1920
Pantalla: 2
Mostrar límites: superior= 0, izquierdo= 3520, inferior= 1080, derecho= 5440
Pantalla: 3
Mostrar límites: superior= 0, izquierdo= 1920, inferior= 900, derecho= 3520
Dibujo OpenGL: Deshabilitado.
GPU antiguas admitidas en OpenGL: No detectado.
AIFCoreInitialized=1
Tipo de licencia: Suscripción
Número de serie: 94070891917856448667
Carpeta de la aplicación: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Ruta de archivo temporal: C:\Users\PROGRA~1\AppData\Local\Temp\
Memoria virtual de Photoshop con E/S asíncrona habilitada
Volúmenes de memoria virtual:
G:\, 221,8 G , 120,6 G libre
D:\, 465,8 G , 353,0 G libre
Carpeta de plugins obligatorios: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Carpeta de plugins primarios: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Componentes instalados:
ACE.dll ACE 2013/10/29-11:47:16 79.548223 79.548223
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/10/25-12:15:59 5.0.24 79.547804
AdobePDFL.dll PDFL 2013/10/29-11:47:16 79.508720 79.508720
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786
AdobeXMP.dll Adobe XMP Core 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPFiles.dll Adobe XMP Files 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPScript.dll Adobe XMP Script 2013/10/29-11:47:16 79.154911 79.154911
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/10/29-11:47:16 79.548223 79.548223
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50) 1.000000
ARE.dll ARE 2013/10/29-11:47:16 79.548223 79.548223
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/10/29-11:47:16 79.548223 79.548223
BIBUtils.dll BIBUtils 2013/10/29-11:47:16 79.548223 79.548223
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30929 2.1.6.30929
CITThreading.dll Adobe CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/10/29-11:47:16 79.548223 79.548223
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/10/30-13:12:12 79.546835 79.546835
FileInfo.dll Adobe XMP FileInfo 2013/10/25-03:51:33 79.154511 79.154511
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2013/10/29-11:47:16 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OMP Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/10/29-11:47:16 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 2013/10/29-11:47:16 79.542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.2.0.36
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/10/30-13:12:12 79.546835 79.546835
ScriptUIFlex.dll ScriptUIFlex 2013/10/30-13:12:12 79.546835 79.546835
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Plugins obligatorios:
3D Studio 14.2.1 (14.2.1 x001)
Ángulo ancho adaptable 14.2.1
Azulejo de mosaico 14.2.1
Azulejos 14.2.1
Bajorrelieve 14.2.1
BMP 14.2.1
Bordes acentuados 14.2.1
Bordes añadidos 14.2.1
Bordes rasgados 14.2.1
Bordes resplandecientes 14.2.1
Camera Raw 8.4.1
Carboncillo 14.2.1
Cineon 14.2.1 (14.2.1 x001)
Collada 14.2.1 (14.2.1 x001)
Color diluido 14.2.1
Colores NTSC 14.2.1 (14.2.1 x001)
Compatibilidad con secuencias de comandos 14.2.1
CompuServe GIF 14.2.1
Conté Crayon 14.2.1
Contornos con tinta 14.2.1
Coordenadas polares 14.2.1
Corrección de lente 14.2.1
Cristal 14.2.1
Cristalizar 14.2.1
Cromo 14.2.1
Cuarteado 14.2.1
Curtosis 14.2.1 (14.2.1 x001)
Desenfoque de lente 14.2.1
Desenfoque radial 14.2.1
Desenfoque suavizado 14.2.1
Desentrelazar 14.2.1
Desplazar 14.2.1
Destello 14.2.1
Desviación estándar 14.2.1 (14.2.1 x001)
Dicom 14.2.1
Distorsionar 14.2.1
Eazel Acquire 14.2.1 (14.2.1 x001)
Encoger 14.2.1
Entropía 14.2.1 (14.2.1 x001)
Escayola 14.2.1
Esferizar 14.2.1
Espátula 14.2.1
Esponja 14.2.1
Estabilizador de imagen 14.2.1
Estilográfica 14.2.1
Extrusión 14.2.1
Fibras 14.2.1
Filtro Conjunto de imágenes 14.2.1 (14.2.1 x001)
Filtro de Camera Raw 8.4.1
Filtro para recortar y enderezar fotografías 14.2.1
Flash 3D 14.2.1 (14.2.1 x001)
Formato IFF 14.2.1
Fotocopia 14.2.1
Fresco 14.2.1
Galería de filtros 14.2.1
Google Earth 4 14.2.1 (14.2.1 x001)
Grabado 14.2.1
Granulado 14.2.1
Grietas 14.2.1
Guardar para Web 14.2.1
HDRMergeUI 14.2.1
Incrustar marca de agua 4.0
JPEG 2000 14.2.1
Lápiz de color 14.2.1
Leer marca de agua 4.0
Licuar 14.2.1
Manchas 14.2.1
Mapa de bits inalámbrico 14.2.1 (14.2.1 x001)
Matlab Operation 14.2.1 (14.2.1 x001)
Máxima 14.2.1 (14.2.1 x001)
Mediana 14.2.1 (14.2.1 x001)
Mínima 14.2.1 (14.2.1 x001)
Modelo de semitono 14.2.1
Molinete 14.2.1
Motor 3D de Photoshop 14.2.1 (14.2.1 x001)
Nubes 14.2.1 (14.2.1 x001)
Nubes de diferencia 14.2.1 (14.2.1 x001)
Núcleo de medida 14.2.1 (14.2.1 x001)
Oblicuidad 14.2.1 (14.2.1 x001)
Onda 14.2.1
Ondas marinas 14.2.1
OpenEXR 14.2.1
Papel con relieve 14.2.1
Papel húmedo 14.2.1
PCX 14.2.1 (14.2.1 x001)
Película granulada 14.2.1
Photoshop Touch 14.0
Pincel seco 14.2.1
Pinceladas 14.2.1
Pintar debajo 14.2.1
Pintura al óleo 14.2.1
Pixar 14.2.1 (14.2.1 x001)
Plastificado 14.2.1
PNG 14.2.1
Portable Bit Map 14.2.1 (14.2.1 x001)
Promediar 14.2.1 (14.2.1 x001)
Promedio 14.2.1 (14.2.1 x001)
Puntillista 14.2.1
Punto de fuga 14.2.1
Radiance 14.2.1 (14.2.1 x001)
Rango 14.2.1 (14.2.1 x001)
Recortar y enderezar fotografías 14.2.1 (14.2.1 x001)
Resplandor de neón 14.2.1
Resplandor difuso 14.2.1
Retazos 14.2.1
Reticulación 14.2.1
Rizo 14.2.1
Rutinas FastCore 14.2.1 (14.2.1 x001)
Rutinas MMXCore 14.2.1 (14.2.1 x001)
Salpicaduras 14.2.1
Semitono de color 14.2.1
Solarizar 14.2.1 (14.2.1 x001)
Sombreado 14.2.1
Soporte multiprocesador 14.2.1 (14.2.1 x001)
Soporte WIA 14.2.1 (14.2.1 x001)
STL 14.2.1 (14.2.1 x001)
Suma 14.2.1 (14.2.1 x001)
Sumi-e 14.2.1
Tampón 14.2.1
Targa 14.2.1
Texturizar 14.2.1
Tiza y carboncillo 14.2.1
Trazados a Illustrator 14.2.1
Trazos angulares 14.2.1
Trazos con spray 14.2.1
Trazos oscuros 14.2.1
Trazos pastel 14.2.1
Variaciones 14.2.1 (14.2.1 x001)
Varianza 14.2.1 (14.2.1 x001)
Vidriera 14.2.1
Viento 14.2.1
Wavefront|OBJ 14.2.1 (14.2.1 x001)
Zigzag 14.2.1
Plugins opcionales y de terceros: NINGUNO
Plugins que no se han podido cargar: NINGUNO
Flash:
Mini Bridge
Kuler
Adobe Exchange
Dispositivos TWAIN instalados: NINGUNO
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WARNING: DW066: OS requirements not met for {3289C0E8-78B9-47D4-98E5-F25BFF1CBED4} Adobe Photoshop CS6 Core_x64 13.0.0.0
WARNING: DW066: OS requirements not met for {29A80A19-9E35-455A-AF9D-B39AE5B3035D} Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64 13.0.0.0
----------- Payload: {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9} Microsoft Visual C++ 2008 Redistributable Package (x64) 9.0.30729.4148 -----------
ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\PRINCE\Desktop\Adobe Photoshop CS6\Adobe CS6\payloads\Microsoft VC 2008 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2008 Redistributable Package (x64) from Microsoft website - www.microsoft.com
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
Anyone can help me please.........i can't install Microsoft Visual C++ 2008 Redistributable Package (x64)
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Adobe Photoshop CS6 64bit version no longer shows under program
A few days ago I somehow acquired a virus on my windows 7 laptop. With virus protection software I was able to quickly identify it and delete it from my system. After I deleted the virus I noticed that my Photoshop CS6 64bit shorcut disappeared from my desktop. I even went into my computer > programs and it does not even show up there. Photoshop CS6 32bit is still there and works fine.
I was wondering should I re-install CS6 on my compter and if I do that should I de-activate my current version before I re-install?
Thanks so much for your help.
Jim BlackstonYou can re-install the 64-bit version. Personally, I prefer to wipe a virus infected system clean and start over.
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I can't open Bridge and Mini Bridge from Photoshop CS6 (64bit)
I can't open Bridge CS6 64(Bit) and Mini Bridge from Photoshop CS6 (64bit), I get an error message (APPCRASH ). I can open only Bridge (32bit) as a stand alone program.
Operating system Windows 7 (64bit).http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium -
Photoshop CS5 & (64bit)
Using Photoshop CS5 with Windows 7.
If I open my photoshop cs5 from a desktop short cut I get it from Programs Files/Adobe/Photoshop CS5 (64bit) which will not work with some of my old plugins,
Having placed a short cut of the other photoshop cs5 onto desktop which opens from Programs Files (x86)/Adobe/Photoshop CS5, this has my older versions of plugins stored.
What I wish to do is to be able to right click on an image and open it with Adobe/Photoshop CS5. at the moment if I right click on an image I only get one choice PS CS5 64bit.
I don't wish to use the default setting as this will only allow me to open my image in first instance in PS, at the moment I prefer to open in windows media so I can make my mind up what I wish to do with the image.
Any ideas please.The only thing I can think of to try is only one PS can be open at a time so if you want to open an image in PS-32bit then open PS-32bit prior to right-clicking and opening in PS, so that right-click-open will use the existing PS-32bit you’ve already opened. If you want things opened in PS-64bit then make sure no PS-32bit is open before choosing to open in PS.
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Plugin Dialog not visible in Photoshop CS4 64bit
Hi all,
I am new in the world of photoshop plugins. I am using adobe photoshop CS4 64bit environment.
I have converted a 32bit plugin into a 64bit plugin. I have succesfully loaded the plugin .
Now my problem is when i click on the pluginName from the menu list, my plugin dialog is not visible. I am using DialogBoxParam API to show the
dialog within the "DoUI" method but this API(DialogBoxParam) is returning an error value. I have used the GetLastError and got the below mentioned
error:
Error 1813: The specified resource type can not be found in the image file.
The 32bit plugin is running succesfully with this dialog resource. I am using the same .rc file which i am using in 32 bit plugin.
Please help me, it is very urgent for me..
Thanks in advance.. Any type of help is highly appreciated. If anybody has any problem in understanding my problem please revert me back i will try to
make it more clear
Regards
HemantHi,
I think i have not described my problem well..
I'll try it again to make it more clear..
I have a 32 bit filter plugin, which is running successfully on Photoshop CS4 32-bit environment. Now i want my plugin to be run on CS4 64bit environment as well. When i tried to run my plugin in the 64-bit environment with all the 64-bit settings which are required, my plugin is not loaded succesfully. Then i used a sample 64-bit plugin(Dissolve) and put my plugin code inside dissolve plugins code. Changed the dissolve.r file with my plugin .r file and dissolve.rc file with my plugin .rc file. Now my plugin is loading succesfully but when i click the plugin from filter menu list, my plugin dialog is not shown. I do not understand why is it happening? Plz provide some information.
Regards
Hemant -
Hi guys i need help! I have trouble with opening images from dreamweaver cs6(64bit) to photoshop cs6(64bit). I uninstalled and went to preferences/file types editors to set up ps6 as primary but I still get some error.After i click image in dreamweaver,I get this message-Unable to launch...Please be sure that application exists and that there is enough memory to run it..
Can you Launch Photoshop normally from your desktop shortcuts?
I usually keep DW and PS open at all times so I can switch back & forth.
Nancy O. -
Where can I get Photoshop CS4 64bit?
I've seen a lot of people talking about Photoshop CS4 64bit native code, but I can't figure out where to get it.
I'm currently using Windows XP, but plan to upgrade to Windows 7 Professional 64bit in a week or two. I'm going to reload all my programs from scratch and would like to start with the 64bit version of Photoshop CS4.
I purchased the standard Photoshop CS4 CD from Adobe, but I don't remember seeing anything about the 64bit version when I initially loaded the 32bit version on WinXP 32bit. Maybe I didn't see anything because I don't have a 64bit system yet.
I have Googled and looked for this information in Adobe's Knowledgebase with no luck...
Thanks...The hardware sub-forum at Premiere has a LOT of discussion about building a 64bit computer
http://forums.adobe.com/community/premiere/hardware_forum
While a video editing computer may be slightly different... actually needing more power than static picture editing... there are a lot of ideas there which may help
My current plan for later this year is...
90 Case = Cooler Master Scout http://www.newegg.com/Product/Product.aspx?Item=N82E16811119196 (have)
110 PS = Corsair 850w http://www.newegg.com/Product/Product.aspx?Item=N82E16817139009 (have)
225 12Gig Ram - Crucial 1066 http://www.newegg.com/Product/Product.aspx?Item=N82E16820148246
280 Intel i7 920 CPU http://www.newegg.com/Product/Product.aspx?Item=N82E16819115202
220 Asus P6 SE motherboard http://www.newegg.com/Product/Product.aspx?Item=N82E16813131386
125 ATI Video Card - most likely a model 4850 w/1Gig to also use for Photoshop (*)
50 320Gig SATA Boot http://www.newegg.com/Product/Product.aspx?Item=N82E16822136074
50 320Gig SATA Scratch/Temp drive
95 1-Terrabyte SATA Data drive http://www.newegg.com/Product/Product.aspx?Item=N82E16822136284
20 2 Cooler Master Case Fan http://www.newegg.com/Product/Product.aspx?Item=N82E16811999072
40 Scythe Mugen SCMG-2000 CPU Cooler http://www.newegg.com/Product/Product.aspx?Item=N82E16835185093
550 Adobe Creative Suite Master Collection CS5 http://forums.adobe.com/thread/496667?tstart=0
000 Win2k & Premiere 6 & Pinnacle Dv500 via dual boot with Windows 7
000 Windows 7 Pro 64bit via deal that WSU has with Microsoft
(*) may buy nVidia 285 for about $300 since CS5 is supposed to use the GPU for encoding -
Install PhotoCD Plugin under Photoshop CS4 (64bit and 32bit) under Windows 7.
Install PhotoCD Plugin under Photoshop CS4 (64bit and 32bit) under Windows 7.
And that question is supposed to mean what....? Sorry, you need to explain what you are having difficulty with, not just spit out random text fragments.
Mylenium -
Photoshop CS5(64Bit): "You don't have permission to save to this location. Contact the administrator to obtain permission." I am the administrator and give myself permission. What can I do to save the file? This is the user's PC, licensed PS CS5 software and Win 7 OS.
Temporarily save to another folder, until you figure it out.
Just because you are the owner and are the sole administrator, does not always guarantee that you have permission. There are several folders that you can not access no matter how hard you try. As for folders in your document folder, it is more likely a basic permission setting that took on permissions of a copied file. Some folders and files are set to a child/parent default setting, meaning the child folder/file (the one you are accessing) has the identical settings of its parent and when the parent changes, so does the child.
You can alter the parent or the child folder/file.
Right click on the folder/file select properties.
Click on the security tab.
Click on each of the group names and see what permissions are set.
You can then edit a group if necessary.
If it will not allow it, you may need to use the advanced button to create a new copy of the group which should happen when you alter its settings (In other words, you don't have to physically create the copy, it does it for you when you OK the changes)
The administrator should have full access to the folder in the documents folder, if you are listed as an associate of the administrator group your name should also be listed there with full access. The System should also have full access.
All other groups should have reading access only if they exist. -
Photoshop CS5 (64bit) : Plante après panne d'électricité
Après une panne d'électricité qui a eu lieu pendant que j'utilisais Photoshop CS5, il plante systématiquement au démarrage même après l'avoir ré-installé.
Que puis-je faire ?
MerciOui merci. Effectivement l'outil Adobe Cleaner a tout résolu.
Merci beaucoup.
Salutations
Le 29 déc. 2013 16:47, "hans-g." <[email protected]> a écrit :
Re: Photoshop CS5 (64bit) : Plante après panne d'électricité created
by hans-g. <http://forums.adobe.com/people/hans-g.> in *Forums en
français* - View the full discussion<http://forums.adobe.com/message/5963631#5963631 -
After the CC desktop app. was updated, I did not find the photoshop cc 64bit.
Can I re-install the photoshop cc 64bit?Click windows start button
In the search box type uninstall
Scroll down the list to below the header for control panel
Click on uninstall a program
When the window pops up, scroll through the list to Adobe Photoshop CC or Adobe Photoshop CC 2014
Once you click on the name, you can choose to uninstall.
(If you are having issues and both apps are installed, it maybe wise to do both)
If you would like to start fresh, you could uninstall all Adobe apps including the manager. Then you should be to a point as though you first purchased photoshop.
Any other issues like errors uninstalling, etc. then you will need to use Adobe cleaner program.
I hope this helps. Any questions post again.
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