Photoshop CC and Bridge CC won't install

I have both these programs successfully installed on my main computer.  Neither will install on my laptop.  It gets to about 50% download and then requires me to exit CS5 Bridge before I can proceed any further.  I can't quit Bridge because it is NOT open.  How can I get these programs to install.  Your help would be much appreciated.  Thank you.  Robyn

In Windows, right-click the Start Bar and choose Start Task Manager. Select the Processes tab, and choose to end the Bridge.exe process.
In Mac OS, choose Apple menu > Force Quit, and choose to close Adobe Bridge.
Please try this and let us now if you can proceed with install then.
Regards
Pragya

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    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
    <crashreport version="1.1" crVersion="2.5.0.02272007" applicationName="Photoshop" applicationVersion="10.0.1" build="10.0.1 &#40;10.0.1x20071012 [20071012.r.1644 2007/10/12&#58;09&#58;30&#58;00 cutoff; r branch]&#41;, ©1990-2007 Adobe Systems Incorporated">
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    <stackStatement index="1" address="0x25821997" symbolname="unknown"/>
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    <stackStatement index="3" address="0x2580382f" symbolname="unknown"/>
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