Photoshop CC APPCRASH
Photoshop keeps crashing on me, and I get the message "Adobe Phottoshop CC has stopped working". The problem event name is APPCRASH. I have included my sytem info below if that helps. Thanks.
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2833 MHz
Built-in memory: 12286 MB
Free memory: 3897 MB
Memory available to Photoshop: 10948 MB
Memory used by Photoshop: 60 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.1 ATI-Stream-v2.2 (302)
OpenGL Version: 3.0
Video Rect Texture Size: 16384
OpenGL Memory: 1024 MB
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Radeon HD 5700 Series
Display: 2
Display Bounds: top=0, left=2560, bottom=900, right=4000
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Video Card Number: 2
Video Card: ATI Radeon HD 5700 Series
Driver Version: 8.782.0.0
Driver Date: 20100928000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1440 x 900 x 4294967296 colors
Video Card Caption: ATI Radeon HD 5700 Series
Video Card Memory: 1024 MB
Video Card Number: 1
Video Card: LogMeIn Mirror Driver
Driver Version: 7.1.542.0
Driver Date: 20060522000000.000000-000
Video Card Driver:
Video Mode: 2560 x 1440 x 4294967296 colors
Video Card Caption: LogMeIn Mirror Driver
Video Card Memory: 0 MB
Serial number:
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\User\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 781.2G, 78.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/03/19-12:09:02 79.535293 79.535293
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/03/03-12:10:08 5.0.13 79.533484
AdobePDFL.dll PDFL 2013/03/13-12:09:15 79.499517 79.499517
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1768
AdobeXMP.dll Adobe XMP Core 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPFiles.dll Adobe XMP Files 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPScript.dll Adobe XMP Script 2013/03/13-12:09:15 79.151481 79.151481
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/03/29-12:09:59 79.536232 79.536232
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50) 1.000000
ARE.dll ARE 2013/03/19-12:09:02 79.535293 79.535293
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/03/19-12:09:02 79.535293 79.535293
BIBUtils.dll BIBUtils 2013/03/19-12:09:02 79.535293 79.535293
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30158 2.1.6.30158
CITThreading.dll Adobe CITThreading 2.1.6.30158 2.1.6.30158
CoolType.dll CoolType 2013/03/19-12:09:02 79.535293 79.535293
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/03/21-12:10:31 79.535742 79.535742
FileInfo.dll Adobe XMP FileInfo 2013/03/19-12:09:02 79.151561 79.151561
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.37
JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1756
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/03/15-13:25:52 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 0000/00/00-00:00:00 1. 1.
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.0.1.34
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/03/21-12:10:31 79.535742 79.535742
ScriptUIFlex.dll ScriptUIFlex 2013/03/21-12:10:31 79.535742 79.535742
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Accented Edges 14.0
Adaptive Wide Angle 14.0
Angled Strokes 14.0
Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Bas Relief 14.0
BMP 14.0
Camera Raw 8.0
Camera Raw Filter 8.0
Chalk & Charcoal 14.0
Charcoal 14.0
Chrome 14.0
Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Color Halftone 14.0
Colored Pencil 14.0
CompuServe GIF 14.0
Conté Crayon 14.0
Craquelure 14.0
Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Crop and Straighten Photos Filter 14.0
Crosshatch 14.0
Crystallize 14.0
Cutout 14.0
Dark Strokes 14.0
De-Interlace 14.0
Dicom 14.0
Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Diffuse Glow 14.0
Displace 14.0
Dry Brush 14.0
Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Embed Watermark 4.0
Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Extrude 14.0
FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fibers 14.0
Film Grain 14.0
Filter Gallery 14.0
Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fresco 14.0
Glass 14.0
Glowing Edges 14.0
Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Grain 14.0
Graphic Pen 14.0
Halftone Pattern 14.0
HDRMergeUI 14.0
IFF Format 14.0
Ink Outlines 14.0
JPEG 2000 14.0
Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Lens Blur 14.0
Lens Correction 14.0
Lens Flare 14.0
Liquify 14.0
Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mezzotint 14.0
Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mosaic Tiles 14.0
Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Neon Glow 14.0
Note Paper 14.0
NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Ocean Ripple 14.0
Oil Paint 14.0
OpenEXR 14.0
Paint Daubs 14.0
Palette Knife 14.0
Patchwork 14.0
Paths to Illustrator 14.0
PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Photocopy 14.0
Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Pinch 14.0
Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Plaster 14.0
Plastic Wrap 14.0
PNG 14.0
Pointillize 14.0
Polar Coordinates 14.0
Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Poster Edges 14.0
Radial Blur 14.0
Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Read Watermark 4.0
Reticulation 14.0
Ripple 14.0
Rough Pastels 14.0
Save for Web 14.0
ScriptingSupport 14.0
Shake Reduction 14.0
Shear 14.0
Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Smart Blur 14.0
Smudge Stick 14.0
Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Spatter 14.0
Spherize 14.0
Sponge 14.0
Sprayed Strokes 14.0
Stained Glass 14.0
Stamp 14.0
Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Sumi-e 14.0
Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Targa 14.0
Texturizer 14.0
Tiles 14.0
Torn Edges 14.0
Twirl 14.0
Underpainting 14.0
Vanishing Point 14.0
Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Water Paper 14.0
Watercolor 14.0
Wave 14.0
Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Wind 14.0
Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
ZigZag 14.0
Optional and third party plug-ins:
Imagenomic Plug-in Console 1, 2, 0, 0
Portraiture 2.3.3.0
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Adobe Exchange
Kuler
Installed TWAIN devices: NONE
Chris, I have been having this problem over a period of a few months. It has just gotten worse over time. Now, it's got to the stage where I can't save this image I'm working on without this dreaded window.
I have been searching, reading, seeking help from Adobe and I'm at my wits end! I updated everything, including my NVIDIA with no difference.
I even tried removing the "MMXCore.8bx" file which didn't help (sorry don't have Event Log for what happened next.)
The last thing I tried was...
Went to add/remove and followed prompts to uninstall Photoshop CC.
Restarted my system (I didn't quit the CC desktop app. Adobe help said to do that in an email, but I had done it before I received the email which was a reply form a chat help session.)
Opened Creative Cloud desktop app (Photoshop was gone from installed apps)
Scrolled down to Photoshop and clicked on "Install"
Waited over 4 hours while it downloaded.
Took screenshot which is this....
Please note how it says "Up to Date", which is EXACTLY how it was before the uninstall.
Can you tell me why is everything exactly the same?
Why are all my filters there, which I installed, are still there?
Why are all the extra brushes, which I installed, are still there?
EVERYTHING is exactly the same. Even the errors which I am having!
What did I do wrong? Can you tell me the correct procedure which I asked Adobe Chat for in the first place!!
Below, is the error log in which I'm having problems with and is the reason I'm trying to uninstall and re install Photoshop. And also my system info..
I would really appreciate some help with solving this issue.
Log Name: Application
Source: Application Error
Date: 5/01/2014 7:01:25 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
Description:
Faulting application name: Photoshop.exe, version: 14.1.2.427, time stamp: 0x523ffa40
Faulting module name: MMXCore.8bx, version: 14.1.2.427, time stamp: 0x523fff5a
Exception code: 0xc0000005
Fault offset: 0x00020259
Faulting process id: 0x2230
Faulting application start time: 0x01cf0a048bd2c554
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC\Required\Plug-Ins\Extensions\MMXCore.8bx
Report Id: b7bd57f7-75f8-11e3-acf2-00241dd9207e
Windows Error reporting
Fault bucket 3872389742, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 14.1.2.427
P3: 523ffa40
P4: MMXCore.8bx
P5: 14.1.2.427
P6: 523fff5a
P7: c0000005
P8: 00020259
P9:
P10:
Attached files:
C:\Users\TTeddy\AppData\Local\Temp\WER393.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_419faa1970fc7dba 2409f8d2188781c8426815_15e027c6
Analysis symbol:
Rechecking for solution: 0
Report Id: b7bd57f7-75f8-11e3-acf2-00241dd9207e
SYSTEM INFORMATION
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Signature of the problem:
Nombre de evento de problema: APPCRASH
Nombre de la aplicación: Photoshop.exe
Versión de la aplicación: 11.0.1.0
Marca de tiempo de la aplicación: 499bf9b5
Nombre del módulo con errores: StackHash_fd00
Versión del módulo con errores: 0.0.0.0
Marca de tiempo del módulo con errores: 00000000
Código de excepción: c0000005
Desplazamiento de excepción: 65637275
Versión del sistema operativo: 6.0.6002.2.2.0.256.1
Id. de configuración regional: 3082
Información adicional 1: fd00
Información adicional 2: ea6f5fe8924aaa756324d57f87834160
Información adicional 3: fd00
Información adicional 4: ea6f5fe8924aaa756324d57f87834160
Additional information about the problem:
Id. de depósito: 1164041060
The texts are in Spanish sorry, I'm from Spain.
May someone help me to track and trace this bug and how to solve it?
ThanksPrior to the subscription models—and of course that includes CS4—the Photoshop license was platform specific, either Windows or Mac, but not both. Your CS4 Windows serial number ("key") will never work on the Mac version.
CS4 is out of the loop as far as requesting a platform swap for a nominal fee. It is no longer supported by Adobe in any way. A platform swap required the destruction of your PC version, so you could not use both the PC and the Mac versions.
For a time, you could have used CS4 to upgrade to CS6 for about $200, but that time window has closed by now. Now you would have to own a legitimate version of CS5 in order to be eligible to buy an upgrade to CS6.
You can of course buy the full version of Photoshop CS6 Extended for $1,000 from the Adobe store:
Creative Suite 6
Alternatively, you can subscribe to Photoshop CC and Photoshop CC2014 on a monthly basis without ever owning the software. If you stop paying monthly, the software ceases to work.
The cheapest subscription is the Photography plan, which includes both Photoshop and Lightroom for $10 a month.
These are user forums; you are not addressing Adobe here. To contact Adobe support directly:
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation.
There is also a phone option. 1 (800) 833-6687 -
APPCRASH when trying to open photoshop
Has anyone has this sort of error message when trying to open Photoshop CC on their Windows 8 machine after installing?
My version keeps crashing when opening, so not sure what's going on here...some help would be greatly appreciated
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.1.257
Application Timestamp: 543dbc5e
Fault Module Name: nvcompiler.dll
Fault Module Version: 8.17.13.604
Fault Module Timestamp: 50352e5c
Exception Code: c0000005
Exception Offset: 00000000004b2084
OS Version: 6.2.9200.2.0.0.768.101Moving the discussion to Photoshop General Discussion.
Thanks,
Atul Saini -
photoshop cs6 crashes with "appcrash - module ig75icd64.dll; no problem for a local admin user however. i've tried giving specified user full access to photoshop.exe and set it to Win XP compatibility. how do i fix this without giving user local admin access?
Danny,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
APPCRASH with Photoshop CS/Windows 7
I bought a new computer with Windows 7 (8 GB Ram). I installed Photoshop CS (v. 8.0) which I had used on my previous XP system. For a week I used the program regularly and had no problems. Sometimes I would edit files for hours at a time.
Suddenly today I got an error "Photoshop has stopped working". Details below.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 8.0.0.0
Application Timestamp: 3f8fad4d
Fault Module Name: MMXCore.8BX
Fault Module Version: 8.0.0.0
Fault Module Timestamp: 3f87c38d
Exception Code: c0000005
Exception Offset: 00028238
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Now whenever I open Photoshop I can edit for a few minutes and then it will crash with the same error. I uninstalled and reinstalled the program with the same results. I tried "Run as Administrator" and upgraded my video driver. Still the same results.
Nothing specific seems to trigger the error, I'll just be editing and it crashes at random. Any suggestions appreciated.
KenHey Ken
Here are 2 possible solutions, which ever you're more comfortable with.
1. Right click on the Photoshop Icon, select properties form the drop down menu. Select the Compatibility tab, under "Compatibility Mode" click the "Run this program incompatibilty mode for" select from the down menu the operating system CS last ran stable under.
Reboot Photoshop see if there's an improvement.
2. Alternatively - Open the Control Panel and select Troubleshooting from the available options.Click on "Programs - Run programs made for previous versions of Windows". Select "Program Compatibility" and follow the instructions.
Good luck
Mike -
Photoshop Elements 10 APPCRASH
Every time I load my Photoshop Elements 10 it comes up with and error message:
Product name: APPCRASH
App Name: PhotoshopElementsOranizer.exe
Version: 10.0.0.0
Time Stamp: 4e5e9821
Fault Module Name: liijkcu.dll
Fault Module version: 0.0.0.0
Fault Module time stamp: 512c8da7
Exception Code: c0000005
Exception Offset: 00003676
os version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Can anyone help me fix this?Start PSE to get to the Welcome screen.
Hold down the Ctrl + Shift keys and click Organizer. Keep holding down the keys until you see the Catalog window.
Select your catalog and click Repair. Select “repair anyway” even if PSE doesn’t find problems.
Then for good measure, click Optimize.
If repairing resolves your issue then fine else repeat the above steps, but click New to create a new catalog. If you’re able to import photos into the new catalog and the Organizer works fine, then problem can be old catalog.
Check for Task Manager and end the "ElementsAutoAnalyzer.exe" file and then try.
- Try launching Organizer directly from the exe with Admin rights.
Some more solutions once you try these are here http://forums.adobe.com/message/4994459#4994459
Thanks -
Appcrash when starting Photoshop Elements 11.0 within Citrix session
Install was ok
when logged on as administrator on the xenapp server, application starts without any problem
we have 2 XenApp 6.0 servers
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop Elements 11.0.exe
Application Version: 11.0.0.0
Application Timestamp: 503fc2b0
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Code: 40010006
Exception Offset: 0000b9bc
OS Version: 6.1.7601.2.1.0.18.10
Locale ID: 2067
Additional Information 1: b962
Additional Information 2: b9628919c6485ac7176da7fa7cb8d625
Additional Information 3: fdc0
Additional Information 4: fdc003c6b6b181322a4d9fa35af838c5
Read our privacy statement online:I have just worked out that you can make an image/picture open with photoshop and this will open photoshop. If we work it out, we will let you know.
-
Appcrash - Photoshop when using photomerge
Hi all.
Photoshop (CS5) crashes when I select "File / Automate / Photomerge". It crashes before any option to select anything so it's not a memory issue.
As I don't use this option often I cannot say when the error first occured.
I am running Windows 7 Home Premium on an Acer Aspire 5750G, i7 with 4GB ram.
I keep everything (Windows and Adobe software) updated.
Have tried using 32 and 64 bit Photoshop options.
Any help will be appriciated.
Thanks.
Below is the windows error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 12.0.4.0
Application Timestamp: 4d9d8f8e
Fault Module Name: Photoshop.exe
Fault Module Version: 12.0.4.0
Fault Module Timestamp: 4d9d8f8e
Exception Code: c0000005
Exception Offset: 0000000000c35752
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 7177
Additional Information 1: 6303
Additional Information 2: 63039110a3647312e6581ff0da26e473
Additional Information 3: 9940
Additional Information 4: 99407245f30a96eb423950b72bb71d36I have no suggestions for you, except to say that at least one other person reported what looked like just this same error not long ago. I don't think they reached a resolution either.
-Noel -
Adobe Photoshop Elements 12 APPCRASH
Problem signature: Problem Event Name:APPCRASH Application Name:PhotoshopElementsEditor.exe Application Version:12.0.0.0
The editor saved prefs often get corrupted. This is because PSE saves your settings each time you close the application. Problems can sometimes occur if you don’t let the program close properly or if you launch another application too quickly whilst closing down Elements. You may need to rebuild the editor preferences to resolve any conflicts. To begin, close Elements.
Quit Elements. Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. After a few seconds release the three keys and look behind the welcome screen by closing it. Alternatively hold down the three keys whilst clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in the Programs folder. Keep holding down all three keys for a few seconds; then release. You should get the settings option.
When you see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences. -
APPCRASH Photoshop Elements Organizer
Bekomme folgende Fehlermeldung. Was kann ich tun, um das Problem zu lösen. Organiser starte nicht.
Danke.
Problemereignisname: APPCRASH
Anwendungsname: PhotoshopElementsOrganizer.exe
Anwendungsversion: 12.0.0.0
Anwendungszeitstempel: 52251254
Fehlermodulname: StackHash_2264
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 00000000
Ausnahmecode: c0000005
Ausnahmeoffset: 1729b5ed
Betriebsystemversion: 6.1.7601.2.1.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: 2264
Zusatzinformation 2: 2264db07e74365624c50317d7b856ae9
Zusatzinformation 3: 875f
Zusatzinformation 4: 875fa2ef9d2bdca96466e8af55d1ae6eRochelehof
Please avoid more than one language in the post. The Adobe web site will not translate if that is the case.
What is the version number for your Premiere Elements and the Elements Organizer that comes with it?
For now I will assume Premiere Elements 12 and its Elements Organizer 12 on Windows 7, 8, or 8.1 64 bit..
Photoshop Elements and Premiere Elements are standalone programs. Each comes with an Elements Organizer.
When both of those programs (same version) are on the same computer, they share the same Elements Organizer catalog.
With regard to Elements Organizer 12, in the Elements Organizer 12
a. Reset the settings file...
Edit Menu/Preferences/General and the Restore Default Settings
or better
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
12.0
Organizer
and in the Organizer Folder is the .psa.prf which you disable by renaming from psa.prf to psa.prfOLD or delete.
b. Create a new catalog...Elements Organizer File Menu/Manage Catalogs/Catalog Manager
Please review and consider, and then let us know if any of the above worked for you.
We will be watching for your progress when you get a chance.
Thank you.
ATR -
Adobe Photoshop Elements 10 Error APPCRASH
Hi
I have download Adobe Photoshop Elements 10 trail version, but when i want to open the organize and edit, he gives a error see below.
Event-name of problem: APPCRAS
Name of the application: PhotoshopElementsEditor.exe
Version of application: 10.0.0.0
Timestamp of application: 4e70c16d
Name of error module: GLU32.dll
I hope that this is that you want to now about it.
greets
TheWalker83Try it after resetting the preferences of your PSE app. Visit this URL for resetting the preferences: http://helpx.adobe.com/photoshop-elements/using/undo-redo-cancel-actions.html#restore_defa ult_preferences
I think after resetting the preferences PSE should work fine.
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