Photoshop CC can't sync settings

I'm logged into the CC desktop app fine. In Photoshop under help, I see that I'm signed in. But under preferences/sync settings, it says I am not signed in and can't sync.
I tried deleting the file in the thread below, signed out and into the desktop app, and signed out and back in in Photoshop. Restarted. Nothing worked.
http://forums.adobe.com/message/6029393
This setting is fine in Illustrator and InDesign.
Any ideas?
Thanks!

I went into the help menu and signed out of PSCC 2014, and then signed right back into it and it was available for me to save my settings. This worked for me - Hope it works for anyone who finds this post.

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