Photoshop CC closes as soon as it starts

Photoshop CC closes as soon as it starts. I can see the splash screen & even the window opens up for about 3 secs. If I access any menu during this time, the window remains open. I can even access items under menu like preferences. But once I exit from the menu, Photoshop CC will close automatically. I'm using illustrator without any problem. If I sign out from CC app, when I start Illustrator it tells me that it "Requires sign in". But Photoshop does not give any such prompt regardless of whether I'm already signed-in in the app or not. Photoshop never worked for me from the day I got it. I've checked to see if it's a broken font problem & it doesn't seem to be so. I'm using these softwares on a Mac Book Pro with OSX Mavericks. I can't find any error log. Photoshop closes without any error message.
I need this resolved at the earliest. Thank you.

http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html

Similar Messages

Photoshop CC closes as soon as it opens

I recently purchased Adobe Photoshop CC, but every time I try to execute the app it simply closes straight back down. No error messages and I don't know where to find any logs
I've tried reinstalling the app
I've tried using the Adobe CC cleaner and reinstalling, but no success.
Any ideas?
Running Win 7 x64

Greetings
Yes, I see the splash screen
No I don't see any errors during install
I have tried disabling MSE and this made no difference
I tried running as an administrator again without success
The only failures I can see in the log are to do with Proxy errors...:
12/03/13 08:01:48:125 | [INFO] | | ASU | IMSLib | IMSLib | | | 7800 | Build Version - 7.0.0.116
12/03/13 08:01:48:125 | [INFO] | | ASU | IMSLib | IMSLib | | | 7800 | Logging Level verbosity Set to 4
12/03/13 08:01:48:125 | [INFO] | | ASU | IMSLib | IMSLib | | | 7800 | Creating IMSLib instance ...
12/03/13 08:01:48:126 | [INFO] | | ASU | OPM | OPM | | | 7800 | Build Version - 7.0.0.116
12/03/13 08:01:48:126 | [INFO] | | ASU | OPM | OPM | | | 7800 | Logging Level verbosity Set to 4
12/03/13 08:01:48:127 | [INFO] | | ASU | OPM | OPM | | | 7800 | Schema version and schema compatibility version are same or greater than current
12/03/13 08:01:48:743 | [INFO] | | ASU | OPM | OPM | | | 7800 | Successfully opened opm session, db location:d:\System\Users\Kane\AppData\Local\Adobe\OOBE\opm.db in opm_createLibRef
12/03/13 08:01:48:743 | [INFO] | | ASU | OPM | OPM | | | 7800 | No Record found for the input fields in opm_getValueForKey
12/03/13 08:01:48:743 | [INFO] | | ASU | OPM | IMSLib_OPMWrapper | | | 7800 | Failed in getting value for key in OPMGetValueForKey domain:OOBE subDomain:ProxyCredentials key:ProxyUsername
12/03/13 08:01:48:743 | [INFO] | | ASU | OPM | IMSLibHelper | | | 7800 | Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore
12/03/13 08:01:48:743 | [INFO] | | ASU | OPM | IMSLib | | | 7800 | Failed get proxy credentials from local store while creating IMSLib instance ...
12/03/13 08:01:48:809 | [INFO] | | ASU | OPM | IMSLib | | | 7800 | Performing fetch accessToken...
12/03/13 08:01:48:809 | [INFO] | | ASU | OPM | IMSLib | | | 7800 | Using environment:ims-na1.adobelogin.com
12/03/13 08:01:48:810 | [INFO] | | ASU | OPM | OPM | | | 7800 | returning size of value as:1340 in opm_getValueForKey
12/03/13 08:01:48:810 | [INFO] | | ASU | OPM | OPM | | | 7800 | Successfully retreived value from opm domain:IMSLib subdomain:SignInUsers key:2ef3a734891ed143ba4ecc872f619567 in opm_getValueForKey
12/03/13 08:01:48:812 | [INFO] | | ASU | OPM | OPM | | | 7800 | returning size of value as:65 in opm_getValueForKey
12/03/13 08:01:48:812 | [INFO] | | ASU | OPM | OPM | | | 7800 | Successfully retreived value from opm domain:IMSLib subdomain:Default key:deviceID in opm_getValueForKey
12/03/13 08:01:48:812 | [INFO] | | ASU | OPM | IMSLibHelper | | | 1484 | setting authproxy credentials in fetchAccessTokenForDeviceToken
12/03/13 08:01:48:812 | [INFO] | | ASU | OPM | OPM | | | 1484 | No Record found for the input fields in opm_getValueForKey
12/03/13 08:01:48:812 | [INFO] | | ASU | OPM | IMSLib_OPMWrapper | | | 1484 | Failed in getting value for key in OPMGetValueForKey domain:OOBE subDomain:ProxyCredentials key:ProxyUsername
12/03/13 08:01:48:812 | [INFO] | | ASU | OPM | IMSLibHelper | | | 1484 | Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore
12/03/13 08:01:48:812 | [INFO] | | ASU | OPM | IMSLibHelper | | | 1484 | Failed to get proxyCredentials from local store in setProxyCredentialsForHTTPRequest
12/03/13 08:01:48:812 | [INFO] | | ASU | OPM | IMSLibHelper | | | 1484 | Failed in setting authproxy credentials in fetchAccessTokenForDeviceToken
12/03/13 08:01:48:819 | [INFO] | | ASU | OPM | HTTPConnector | | | 1484 | GetIEProxyInfo - No default proxy present on the user machine
12/03/13 08:01:48:820 | [INFO] | | ASU | OPM | HTTPConnector | | | 1484 | GetIEProxyInfo - proxy Url is
12/03/13 08:01:49:462 | [INFO] | | ASU | OPM | HTTPConnector | | | 5204 | WINHTTP_CALLBACK_STATUS_HEADERS_AVAILABLE...
12/03/13 08:01:49:462 | [INFO] | | ASU | OPM | HTTPConnector | | | 5204 | HTTP Request Status code 200.
12/03/13 08:01:49:462 | [INFO] | | ASU | OPM | HTTPConnector | | | 1484 | The http request returned HTTP_Status:0 HttpCommunicator error:0
12/03/13 08:01:49:462 | [INFO] | | ASU | OPM | IMSLibHelper | | | 1484 | user has not selected 'Remember Me', proxy data is not saved in local store
12/03/13 08:01:49:463 | [INFO] | | ASU | OPM | OPM | | | 1484 | returning size of value as:1340 in opm_getValueForKey
12/03/13 08:01:49:463 | [INFO] | | ASU | OPM | OPM | | | 1484 | Successfully retreived value from opm domain:IMSLib subdomain:SignInUsers key:2ef3a734891ed143ba4ecc872f619567 in opm_getValueForKey
12/03/13 08:01:49:563 | [INFO] | | ASU | OPM | OPM | | | 1484 | Successfully updated opm.db for fields domain:IMSLib subdomain:SignInUsers key:2ef3a734891ed143ba4ecc872f619567 in opm_setValueForKey
12/03/13 08:01:49:563 | [INFO] | | ASU | OPM | OPM | | | 1484 | Performing opm_getRecords...
12/03/13 08:01:49:563 | [INFO] | | ASU | OPM | OPM | | | 1484 | returning size of value as:12 in opm_getValueForKey
12/03/13 08:01:49:563 | [INFO] | | ASU | OPM | OPM | | | 1484 | Successfully retreived value from opm domain:IMSLib subdomain:BuddyGroup key:0 in opm_getValueForKey
12/03/13 08:01:49:673 | [INFO] | | ASU | OPM | OPM | | | 1484 | Successfully updated opm.db for fields domain:IMSLib subdomain:CSServiceMap key:PhotoshopSync1 in opm_setValueForKey
12/03/13 08:01:49:754 | [INFO] | | ASU | OPM | OPM | | | 1484 | Successfully updated opm.db for fields domain:IMSLib subdomain:Default key:deviceID in opm_setValueForKey
12/03/13 08:01:49:754 | [INFO] | | ASU | OPM | IMSLib | | | 1484 | Invoking client callback function with response and status : 0

Photoshop CS3 Closes as soon as it opens...

Hi all,
I have PS CS3.
Its been working fine for as long as I can remember. However the last time I used it I tried (for the first time) browsing using the Adobe dialog, instead of OS one, and also using Browse... to view files. The browse dialog never appeared, but I thought nothing of it at the time.
Since then whenever I try to open PS it flashes up for a second, the seems to close itself, before the splash screen even appears.
Anything know whats causing this? Ive uninstalled my flash 9 player, which was recently upgraded, thinking it might have been the cause.
Any and all help is appreciated,
Thanks,
John

http://www.adobe.com/go/kb400950
http://www.adobe.com/go/kb402704

Photoshop CC stops working as soon as it starts. "Adobe Photoshop CC 2014 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" No solution is given. It ju

I have a trial version of Illustrator and it works without problems, but Photoshop CC quits as fast as it starts. I have an old version (6.0) and would like to try the new one but no luck.

What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers)

PS Elements 12 Locks up as soon as Organizer starts

I installed Elements 12 on my new computer and imported my backup file from Elements 8 on the old computer. The photos all came across and the catalog was converted. However, as soon as I start Organizer, Elements closes down. I am using Windows 8.

Moved from Photoshop forum to Photoshop Elements forum

HT5100 Itunes u just opens and closes immediately when I try to use it. It worked previously, and now it doesn't. I tried uninstalling it and then installing it again and it still closes as soon as I open it. Other apps do not do this. What should I do?

iTunes u closes as soon as I open it. What should I do?

I would start with this FAQ Entry first, if you have not done so yet: http://forums.adobe.com/thread/792580?tstart=0
It starts with a checklist for getting PrE set up properly, then moves into tuning up one's system and OS (you have done a lot of that already), and then goes into troubleshooting tips. Note: those tips rather work up quickly in "degree of difficulty," and DO become quite technical, but things like the "Finding Clues" link will give some tools, that might prove useful, like the use of Windows' Event Viewer to track down issues.
One of the first things to look at would be your video driver. I would go to the video card's/chip's mfgr's. Web site, and check for a later driver. Do not trust Windows, or any utility to tell you if you have the latest driver. If there is not a newer video driver, or it will not install properly on your system, be sure to check with the HP Web site, as HP, Dell, Lenovo, and some other mfgrs. will re-package video drivers to suit their specific setup.
One troubleshooting technique, that might prove useful (however, those deleted programs bother me a bit here), would be to create a System Restore Point for now (see Windows Help for doing this with your particular OS version). Then, boot to Safe Mode, and choose an older System Restore Point, from when things did work. This might take some trial-and-error, to get back far enough. Test. At the worst, you will only have lost a few minutes, as you have your new System Restore Point for now, to fall back on.
Good luck,
Hunt

Help - Photoshop Elements 8 crashes when trying to start Organizer

Photoshop Elements 8 crashes when trying to start Organizer. Funny, that starting the Photoshop Editor is not a problem and works fine.
I deinstalled the software and then installed it again, but had no effect.
What can I do?
Nick

The Organizer preferences may have become corrupted, needing to be automatically re-built on a re-start.
Close Elements.
Click the Start Button and then your user name (in place of mine) and navigate to:
C: Users >> 99Jon >> AppData >> Roaming >> Adobe >> Elements Organizer >>8.0 >> Organizer
Delete the PSA file (with key symbol) and delete Status.dat
After deleting these two files re-start the program
AppData may be a hidden system file. See the link to reveal hidden files.
http://windows.microsoft.com/en-GB/windows-vista/Show-hidden-files

Premiere CC always closes as soon as it opens.

Premiere CC always closes as soon as it opens. If I exit or close the welcome window the program shuts down. When I restart the program again the welcome window still appears. I changed to 'do not display in preferences and still shows on open. Any ideas? This happens every time. If I chose start new project program opens.

Please sign out from Premiere and sign in again. If that doesn't fix the problem, try this:
Sign out from the Creative Cloud app and Quit it (Quit option will be available after a few seconds).
Now move the following folders to desktop:
1) SLCache
Windows: OS Drive\Program Files (x86)\Common Files\Adobe
Mac: Library/Application Support/Adobe
2) SLStore
Windows: OS drive\ProgramData\Adobe
Mac: Library/Application Support/Adobe
3) OOBE
Windows: OS Drive\Users\<username>\AppData\Local\Adobe
Mac: /User/Library/Application Support/Adobe
Now launch Premiere Pro and sign in with your Adobe ID.
NOTE: Make sure your Anti Virus/Firewall is not blocking any Adobe activation servers. Alternately, you can also check your 'hosts' file for any changes.
Please report back if this doesn't work as well.
Thanks,
Rameez

Imac keeps shutting down as soon as I start an application

Really need some help - I have an imac 27inch 2009 Intel - It keeps shutting down as soon as I start to use any application weather it be photoshop or itunes!
I have reset the PRAM, also reset the SMC. Also managed to do a software update which worked fine, although I'm fairly sure software isnt the issue.
I have plugged directly into the wall too. It seems to stay on if i dont use it, but as soon as I start to do anything - boom, it goes off. Its driving me crazy.
Any help would be appreciated.
Cheers.

mehdifromglasgow wrote:
Ran the hardware test 3 runs with no errors, took around 3hrs!
Just backing up a few files first.
Should I re-install OS?
Yup told you it was a lengthy test. Yes I think you should re-install OS X, before you do what verison of OS X is installed?
BTW please update your profile, you will find it under My Stuff in the upper right of this page. You should at least list what computers you have and what version(s) of OS X is installed on each otherwise we can't get an accurate picture of what is going on.

Firefox (Linux) crashes as soon as it "starts" and the saved tabs won't go away no matter what, profilemanager doesn't work, only opens another firefox.

My firefox on linux ubuntu 9.1 ALWAYS crashes on startup. But only on my regular logon (is it another Profile?), it says hrtimer_nanosleep on system monitor on the firefox_bin. It just did that one time and i can't get it to work. It crashes as soon as i start firefox with the tabs that were upp when it started crashing. Safe-mode is tested and did not work. I saw something about deleting / create new profile. but when i type in firefox -ProfileManager its only starts up another firefox that crashes. And i also saw that someone erased a file named secmod.db. I do NOT have this file. The whole firefox/mozilla files are all messed up in my system but where do i find the profile? It's all a mess this thing. and it's making me kinda pissed.

If that does not work,
Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?
Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites.
'''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

I will now buy and download adobe Photoshop for windows, but soon I am going to buy a mac. Will I be able to download my Photoshop CC on the new Notebook?

I will now buy and download adobe Photoshop for windows, but soon I am going to buy a mac. Will I be able to download my Photoshop CC on the new Notebook?

A creative Cloud membership provides you with the ability to have installations on different platforms, Windows and Mac. And since you are allowed to have two working installations, you can have one of each.

Why does Photoshop Elements close when I try to get into Organizer?

I have no problem getting into my Photoshop Elements 8, have no problems going into Editing and editing photos, but when I try to get into the Organizer, Photoshop Elements closes, totally. This has happened in the past when I've been either working in Organizer or Editing, closed Photoshop, and then opened it shortly thereafter. However, if I closed it and waited several minutes, I'd have no problem getting into Organizer. Not this time. Was in it earlier today, couldn't get into Organizer when I tried later, waited a long time several times, with no luck.
One correction: If I open Elements and try to get into Organizer, Elements closes totally. If I'm in Edit and click on Organizer, nothing happens. I'm still in Edit, but can't get into Organizer from there.

Suggest that you reset preferences. Sometimes this will correct strange behavior.
Exit PSE.
Open PSE just to the Welcome Screen and press Ctrl + Alt + Shift (Mac: Cmd + Opt + Shift) and keep pressing.
Click on "Edit" from the Welcome Screen but keep pressing the keyboard keys - don't let up.
You will get a little dialog box asking if you want to delete the settings file. Click "Yes." You can let go of the keyboard keys now.
This will rebuild the file for you and often solves the issue.

Install freezes as soon as it starts

I just tried to install OS X Mountain Lion, but as soon as it starts the install, it seems to freeze. It says continuously "Time remaining: About 34 minutes" but the blue line isn't twisting and moving to show progress. Seems frozen. I have tried pressing the power button to turn it off, wait a few minutes, then press power button again, but when it comes up, it starts install over and freezes at the very start, with just the smallest sliver of blue on the far left of the measurement that tells how far along the install is.
What is UP with this, and why is the install hanging up like this?

If you are waiting three hours and the progress bar is unchanging, then you have a problem.
If you simply see it freeze and immediately label the install broken, I recommend being a little more patient. Progress bars have a tendency to be less than helpful when indicating the actual progress of anything.
When installing the system there are gigabytes of data that must be moved and processed. You should expect the install to take about thirty minutes of real time, and you can expect the progress bar to be wildly inaccurate.

HT204291 The Wi-Fi was disconnected on iPad Air as soon as I started AirPlay Mirroring. Just happened in recent week.

The Wi-Fi was disconnected on iPad Air as soon as I started AirPlay Mirroring. Just happened in recent week. Is it happening to your device too?

Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.
If you are still having problems, the following article(s) may help you.
Troubleshooting AirPlay
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

When I close Firefox, then later want to start up again, I get I message that Firefox is still running. With "START TASK MANAGER", I need to close Firefox in order to start again.

When I close Firefox, then later want to start up again, I get I message that Firefox is still running. With "START TASK MANAGER", I need to close Firefox in order to start again.

I have the same problem. Firefox won't unload regardless of how long I wait. Literally hours ... I must go in and 'end the process'. This has been a real hassle for a while now. Even considered giving up on firefox. Please look into this! An additional problem; I have to run firefox to get the updates, but I can't get the updates to take because I can't get firefox to unload so I can restart it.

Photoshop CC closes as soon as it starts

Similar Messages

Maybe you are looking for