Photoshop CC does not show image!!

Some one pease help me! i have subscribed to Photoshop CC, I have been an Adobe user fro the past 10years so failry comfortable user. I have opened an image (jpeg) I see the bar containing the file name - I see the image itself in layers however i have a grey screen in photoshop!!
I am operating on Windows 8.1
Please advise as i am spending far to much time trying to trouble shoot all this new equipment and software with absolutely no results or improvements to my work efficency - 10 steps backwards!!

Thanks for your reply.
On further sleuthing - I am set to a user on ( changed to admin on the OS since yesterday ) the original admin account has full display on Photoshop CC however my user account is stil the same and i've noticed missing colours on other non adobe programmes.
I have checked graphic card settings on both accounts and both are the same! has this something to do with the licencing?? As i purchased Photoshop for my use no the admin users use.
Bangin my head to fix this!!
Please adivse if you know of a check list...

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