Photoshop CC download failed...

Hi Adobe Help Team,
I have ordered your special offer for Photoshop CC & PS Lightroom 5 today and tried to download PS CC via Creative Cloud (PS Lightroom 5 is already in use on my computer).
The Creative Cloud applet says that Photoshop CC has been updated, but I cannot find any trace of Photoshop CC on my harddrive!
I have switched to downloading Photoshop CS6 which worked just fine. Please help!
Thanks!
Regards,
Torsten

I cannot reply directly on the forum page so here is how I solved it:
OSX 10.9.1
I used Adobe's Cleaner Tool to rid my machine of ALL previously installed Adobe products and started from scratch. Worked fine for me!
Best,
Torsten
Am 02.02.2014 um 20:46 schrieb yo_mich <[email protected]>:
Re: Photoshop CC download failed...
created by yo_mich in Photoshop General Discussion - View the full discussion
I am having the same issue. Did you previously have it on your computer and then delete it? That is what I did....maybe that is the issue. I have no idea how to solve it though.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6078536#6078536
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6078536#6078536
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/6078536#6078536. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Photoshop General Discussion at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Similar Messages

  • Photoshop Elements Download Failed. No Assistance from Adobe

    I paid for Photoshop Elements and Download Failed. No Assistance from Adobe

    Try using a different browser to download the file. 
    Also,
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
    Alternate Trial download resource:
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12:
    http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • Adobe Photoshop CC download failed

    Adobe Photoshop CC was downloaded; however, recevied error message. "Update Failed - Unable to extract the downoaded files.  Press Retry to download again. (U44M1I210).  2nd issue, Plug In "Photokit Capture" failed to import into Adobe Photoshop CC.  Is there a fix?

    start at the top and work your way down applying applicable fixes until your problem is resolved.
    if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
    if, your error is:
    "Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
    first, rename OOBE Folder to OOBE.old.
    to find OOBE:
    64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
    32 bit win OS: Program Files \Common Files\Adobe\OOBE
    mac os: HD>library>application support>adobe>caps
    mac os: USER>library>application support>adobe>OOB
    if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
    if you're using a dvd to install:
    copy the disc contents to a desktop directory and install from that directory.
    if you're using a mac:
    1. Try to Create a new user account in Mac with Administrator Priviledges.
    2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
    3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
    4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
    5. Start the installation again.
    if everything applicable above fails, check your installation logs:
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

  • I am trying to download Photoshop CC and CS6 and all download fail. I don't know what to do.

    I have had the hardest time with Adobe. I have reluctantly signed up for CC and now can not download anything. I am trying to do CS6 or Photoshop CC and all download fail.

    Expressionsphoto27 if you are receiving downloading errors then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.  For information on how to install the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • Hi, after installing Adobe CC I tried opening Adobe Photoshop. This failed. I get the opening window where it says installing plugins searching etc, after which PS opens in full screen. Just moments after that there's a fail warning, no code number, only

    Hi, after installing Adobe CC I tried opening Adobe Photoshop. This failed.
    I get the opening window where it says installing plugins searching etc, after which PS opens in full screen.
    Just moments after that there's a failure warning, no code number, only the warning that PS failed to open and PS will close.
    I tried downloading it for a second time, but this did'nt solve the problem.
    Befor the CC version I used a one year student version of Adobe CS6.
    What can I do?

    Regarding the Flash Player problem, disable Hardware Acceleration to circumvent driver incompatibilities.
    Regarding the Flash Pro installation problems, post in the Flash forums or http://forums.adobe.com/community/download_install_setup

  • Update Photoshop CC 2014 failed Error U44M1I210

    Hello Forum members,
    does anyone have a solution? It seems to me, that there is a wrong entry in the registry of my Laptop. No one of the suggested Actions of Adobe was successfull. Ideas and Solutions would be very appreciated. Hermann

    Dear Ned,
    Thanks for yor quick reply. I tried all the suggested actions exept solution 4 several times. They didn't work.
    I could not find a installation log file from today. The latest one I found is from 01-14-2015. It does'nt show any issue. (see attached)
    The error message I received during the latest attempts to update Photoshop CC 2014 is (translatetd into English):
    "Update failed - More Infos"
    "The downloaded files could not be extracted. Click on "Repeat" to repeat the download. (U44M1I210)"
    Hope you can help me to solve this problem.
    Kind Regards
    Hermann von Eiff
    Von: Ned Murphy 
    Gesendet: Samstag, 28. Februar 2015 18:25
    An: Hermann von Eiff
    Betreff:  Update Photoshop CC 2014 failed Error U44M1I210
    Update Photoshop CC 2014 failed Error U44M1I210
    created by Ned Murphy <https://forums.adobe.com/people/Ned+Murphy>  in Creative Cloud Download & Install - View the full discussion <https://forums.adobe.com/message/7238980#7238980>

  • Error message: CONNECTION FAILURE. DOWNLOADING FAILED. IMAGE CANNOT BE LOADED. PLEASE TRY AGA

    I recently purchased Photoshop Touch for use on my Samsung Galaxy Note 10.1. I have uploaded files to Creative Cloud from CS5 version of Photoshop. I can view the file thumbnails on my tablet, but when I go to open them, I get the following error every time:
    CONNECTION FAILURE. DOWNLOADING FAILED. IMAGE CANNOT BE LOADED. PLEASE TRY AGAIN.
    Any ideas on what I can do to resolve this issue would be greatly appreciated. I am ready to pull my hair out!! Thanks

    What kind of file type are you trying to open? - Guido

  • I cannot get Elemtnts 13.1 to download completely.  I have three different case numbers from Adobe and nothing helps.  I always get the "download failed" and the error code u44m1i210.

    I cannot get Elements 13.1 to download completely.  I have 3 different case numbers from Adobe and nothing helps.  I always get the "download failed" and the error code u44m1i210.  I would either like to get the product downloaded or eliminate the constant attempt which just ties up my computer.

    You could try the direct download links here
    Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
    And here is some info on that error code
    Error U44M1I210 | Install updates

  • Why won't photoshop elements download for me

    why won't photoshop elements download for me

    clear your adobe.com cookies or
    try a different browser or
    download from prodesigntools.com if you follow all 7 steps:  http://prodesigntools.com/tag/ddl
    and activate with your serial.
    if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

  • Download of Adobe Pro says I need to first download Akamai Netsession. I tried, but the download failed. How do I overcome this and download Adobe Pro?

    I followed the directions in the email I received for how to download the Adobe Pro I purchased. I clicked the Download and another screen appeared telling me I needed to first download Akamai NetSession. I attempted to download the Akamai program; however, the download failed. How do I overcome this obstacle and get Adobe Pro downloaded to my computer?
    Thank you for your help.

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • AP Downloader-"Failed to load plugins to get media from devices"

    I'm using Photoshop Elements 6.0/ Premiere 4.0, the problem comes up if I try to load to either program. I have it set to automatically download my pics when I insert a media card into my computer; the following dialog box comes up when I insert a card; Adobe Photo downloader- “Failed to load plugins to get media from devices”. I tried to fix the problem by using the Adobe CD, but the program asks for “Disk 1”, the original disk is in & I have no other disks. What needs to be done to correct this problem?
    Thank You
    photodave77

    Dave,
    Please close Organizer and delete the folder Organizer inside your user folder @ path: C:\Documents and Settings\<username>\Application Data\Adobe\Photoshop Elements\6.0\Organizer.
    This would delete your APD preferences. If relaunch doesnot fix the problem, remove your card and restart your system and try again. Let me know if this works.
    ~V

  • I have just purchased  an i pad 4 32gb cannot download films songs etc when plugged into my pc just comes up as error download failed ay my witts end can anyone help please

    i have just purchased an i pad 4 32gb and plugged it into my pc and synced but all that transfers onto my i pad is contacts and apps films songs purchases etc will not download onto my i pad it starts to download but after what seems an eternity it stops and says error download failed have tried re syncing nothing seems to work, at my witts end to put it mildly can anyone help .please

    Download Photoshop Elements products | 13, 12, 11, 10
    Mylenium

  • Adobe Downloader failed in PSE 11

    Just installed Photoshop Elements 11, left PSE 10 on the computer. Down loading files from my canon memory card I get
    Adobe Downloader failed, error messages:
    c:\users\papa\appdata\local\temp\WERBBDF.tmp.WERInternalMetadata.xml
    and                                                     \WERD20E.tmp.appcompat.txt
    and                                                      \WERE467.tmp.mdmp
    I replaced elements 10, downloader would quit with the former error code:
    encountered a problem, error code c0000005 address 77ce3e04
    If anyone has a fix, I'd appreciate it.
    Tom

    Old problem under PSE10, could open organizer, APD always failed. Installed new PSE11, organizer opened, APD started, showed the three WEBB errors listed above in the thread. Yesterday, organizer opened, APD ran, got right to where it shows the new files in the organizer and failed. With that failure, organizer won't open all the way and says it failed.
    Today, restarted the computer, Organizer PSE11 starts to open, shows it failed to open, will look for answers, blah, blah after closing the application, little microsoft wheel goes round and round for a minute next to the cursor, like something is having trouble closing, (but nothing running in the task manager window, then returns to a normal cursor. Will try removing PSE 10 from the programs and will look and see if Adobe has a program remover that takes out the little artifacts left behind. Appreciate your brainpower in thinking of things to try. Thanks.

  • Photoshop wont download

    My photoshop wont download fully it will get to 81% then say that it has failed. When I retry this it happens again how do i fix this?

    Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools

  • I ordered Adobe Photoshop and downloaded it. Cant find it on my computer to use it? Have a Mac

    I ordered Adobe PhotoShop and downloaded it but can not find it on my computer?
    Have a Mac Book Pro

    open your cc app and see if it's listed as installed or available for installation.
    if neither,
    1.  quit the app (from the task bar) and relaunch.  if that fails:
    2.  Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
        Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.
        Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder.  To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.

Maybe you are looking for

  • Bug - Subfolder naming issue in Photoshop Elements 10 Organiser

    Upgraded to the latest version of Photoshop Elements and very dissapointed that Adobe have introduced a bug. For European users, Photoshop Organiser 10 creates sub folders in the format yyyy dd mm. Should use the format yyyy mm dd as with previous ve

  • Using Delete in SQL_DML

    Hi all, I am Using 2 structures for update insert and delete. All the records would be inserted first.and need to delete if Status=0 or O. how to define structure for this and what is the SQL query. Thanks, Srinivasa

  • I updated my phone to ios7 and now none of my photos came back and I backed up my while phone before!

    So I updated my phone 3 days ago, backed it up and everything to icloud, I reset my phone and then done the up date I Then restored everything on my phone but when I did that it didn't restore All of my photos I only have 25 restored and I had 3,025!

  • How to make message transfer to a topic from a business service synchrouns?

    hi, I am posting a message to a JMS queue using a business service (say A) and then I am fetching that message from that queue and using a proxy service (B) and a business service (C) for transferring that message to a topic, now I want that my busin

  • Photos in ibook pixellated and blurry

    After creating and editing several ibooks, the photos my latest book, edited over SEVERAL HOURS, reopened the next day blurred and pixellated.  When created, the photos in the book were tack sharp ( I have used Photoshop for more than 10 years and th