Photoshop CC freezing!

I've had Photoshop CC for about a good month now and it's been working fine until about a week ago! I always make GIFs using my Photoshop CC, so I'm always using the File>Import>Video frames to layers button BUT now when I press 'Video frames to layers' my Photoshop freezes completely and never unfreezes or am I able to close Photoshop until I restart my laptop.. Thank you in advance! (I'm using windows 7 and my Photoshop has every update installed)

Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by pressing command-alt-shift/ctrl-alt-shift while starting Photoshop until the appropriate dialog appears after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)

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    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4960067#4960067
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    Dear Forum!
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    Updated to latest version.
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    Reinstall Photoshop
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    Hi Mylenium!
    Thanks for your reply but since the users work on the terminal server via remote dektop the only data sent through the network is a "Picture" of what is happening on the server. All the operations are handled on and by the server and nothing is executed on the users local machine. Also all files are stored on the server therefore the load on the network is minimum.
    We are not the first in the World to run this setup and i know that this is possible to do since i've read about others running PS like this.
    Kind Regards,
    J. Alm

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