Photoshop CC get crashed on importing video to layers

when i try importing video to layers in my photoshop CC my photoshop get crashed, but work fine in my partner PC

PhotoShop CC get crashed on importing video to layers Please help
Problem signature:
  Problem Event Name:    BEX64
  Application Name:    Photoshop.exe
  Application Version:    14.2.1.570
  Application Timestamp:    52f4a9f2
  Fault Module Name:    StackHash_1dc2
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    00000000
  Exception Offset:    0000000000000000
  Exception Code:    c0000005
  Exception Data:    0000000000000008
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1:    1dc2
  Additional Information 2:    1dc22fb1de37d348f27e54dbb5278e7d
  Additional Information 3:    eae3
  Additional Information 4:    eae36a4b5ffb27c9d33117f4125a75c2
I try to import MP4, AVI, Real media but every time Photoshop stop working.

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    Path:            /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
    Identifier:      com.adobe.Photoshop
    Version:         12.0.2 (12.0.2x20101122.r.1204) (12.0.2)
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    Report Version:  6
    Interval Since Last Report:          936112 sec
    Crashes Since Last Report:           53
    Per-App Interval Since Last Report:  74589 sec
    Per-App Crashes Since Last Report:   4
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    20  com.adobe.Photoshop           0x002664ab 0x1000 + 2512043
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    22  com.adobe.Photoshop           0x000e45bf 0x1000 + 931263
    23  com.adobe.Photoshop           0x000e45ea 0x1000 + 931306
    24  com.adobe.Photoshop           0x0006cc68 0x1000 + 441448
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    26  com.adobe.Photoshop           0x000777f6 0x1000 + 485366
    27  com.adobe.Photoshop           0x000766f8 0x1000 + 481016
    28  com.adobe.Photoshop           0x0006cf08 0x1000 + 442120
    29  com.adobe.Photoshop           0x0006cfa4 0x1000 + 442276
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    [New Thread 0x7fffbe8ef700 (LWP 1992)]                                                                                                                                                                                                                                         
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    "/org/freedesktop/UDisks2/drives/WDC_WD5000BEVT_80A0RT0_WD_WXA1C20F2908" : property "Drive" does not exist                                                                                                                                                                     
    "/org/freedesktop/UDisks2/drives/Slimtype_DVD_A__DS8A8SH_3208583_6A6224402423" : property "Drive" does not exist                                                                                                                                                               
    "/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "Drive" does not exist                                                                                                                                                                     
    "/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "DeviceNumber" does not exist                                                                                                                                                             
    "/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "Device" does not exist                                                                                                                                                                   
    "/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "DeviceNumber" does not exist                                                                                                                                                               
    "/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "Device" does not exist                                                                                                                                                                     
    "/org/freedesktop/UDisks2/drives/WDC_WD5000BEVT_80A0RT0_WD_WXA1C20F2908" : property "DeviceNumber" does not exist                                                                                                                                                             
    "/org/freedesktop/UDisks2/drives/WDC_WD5000BEVT_80A0RT0_WD_WXA1C20F2908" : property "Device" does not exist                                                                                                                                                                   
    [New Thread 0x7fffbe0ee700 (LWP 2004)]                                                                                                                                                                                                                                         
    [Thread 0x7fffcd1c3700 (LWP 1969) exited]                                                                                                                                                                                                                                     
    [Thread 0x7fffcc9c2700 (LWP 1970) exited]                                                                                                                                                                                                                                     
    [New Thread 0x7fffcc9c2700 (LWP 2005)]                                                                                                                                                                                                                                         
    [New Thread 0x7fffcd1c3700 (LWP 2006)]                                                                                                                                                                                                                                         
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    [Switching to Thread 0x7fffbe0ee700 (LWP 2004)]                                                                                                                                                                                                                               
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    OpenShot:
    Starting program: /usr/bin/python /usr/lib/python2.7/site-packages/openshot/openshot.py
    warning: Could not load shared library symbols for linux-vdso.so.1.
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    Using host libthread_db library "/usr/lib/libthread_db.so.1".
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        print "Error: You must have GTK 2.18 or greater to run OpenShot.  Exiting..."
                                                                                    ^
    SyntaxError: invalid syntax
    [Inferior 1 (process 3557) exited with code 01]
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  • Adobe Premiere Pro CS6 constantly crashes when importing video files

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    I am having the same problems, but my program locks up when trying to playback .MTS files that are shot natively on my GH2.  It will not render or export anything & when you try and scrub or playback footage it gets the spinning wheel of death.  To finish my last project, I had to transcode all the .MTS files to .MP4 files and it worked fine.  Also, anytime I shut down PP, I have to force quit the program for it to shut down.  Here are the detailed info you asked for...
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  • Photoshop CC getting crashed

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    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: XYZ
    Description:
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    Faulting module name: Photoshop.exe, version: 14.2.1.570, time stamp: 0x52f4a1d7
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    Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe
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    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-20T05:06:39.000000000Z" />
    <EventRecordID>8166</EventRecordID>
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    <EventData>
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    <Data>14.2.1.570</Data>
    <Data>52f4a1d7</Data>
    <Data>Photoshop.exe</Data>
    <Data>14.2.1.570</Data>
    <Data>52f4a1d7</Data>
    <Data>c0000005</Data>
    <Data>01727d79</Data>
    <Data>940</Data>
    <Data>01cf8c4267fb5250</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe</Data>
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    Event ID:      1001
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    P3: 52f4a1d7
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    P5: 14.2.1.570
    P6: 52f4a716
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    P8: 00037cf4
    P9:
    P10:
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        <EventID Qualifiers="0">1001</EventID>
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        <Data>Not available</Data>
        <Data>0</Data>
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        <Data>14.2.1.570</Data>
        <Data>52f4a1d7</Data>
        <Data>MMXCore.8bx</Data>
        <Data>14.2.1.570</Data>
        <Data>52f4a716</Data>
        <Data>c0000005</Data>
        <Data>00037cf4</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
    C:\Users\XYZ\AppData\Local\Temp\WERE0B4.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\XYZ\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.e xe_bcd1e9f76b61693782751e166d3b9c3b5adb6f8f_04673f09</Data>
        <Data>
        </Data>
        <Data>0</Data>
    <Data>69d421f5-f7a0-11e3-8ef3-e525d6559df6</Data>
        <Data>65</Data>
      </EventData>
    </Event>

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    OS: Windows 7 Ultimate 32 bit
    Processor: Intel Pentium G2020 LGA1155
    Ram: 4Gb DDR3
    Graphic card: nvidia GEFORCE GT 610     2GB
    Motherboard: Intel dhb16f

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    I restarted my computer and my Photoshop and it didn't seem to make any difference.

    Sorry, must double post now! I really need the help. I've tried to find it myself around here, found a thread with someone having the exact same problem, but so far no good

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