Photoshop CC is crashing regularly when I perform Save For Web function

I'm finding that my Photoshop CC, running on Windows, is continually crashing - most notably following a Shift+Ctrl+Alt+S command. Any ideas?

Sounds to me like you may have the RAM allocation for Photoshop set too high. Press Ctrl-K to go to preferences and click on Performance. If your RAM is set higher than 70%, you'll need to lower it...close Photoshop and then reopen it so the new setting will take effect.
The other thing that might be causing it is the size of the image, Save For Web is notorious (especially in older versions) for not playing nice with larger files. Try an image with a smaller pixel dimension and see if that helps. Since you are saving for web, it's advisable to resize the image before saving for the web.
One last note - when installing CC on a Win 64 bit box, make sure that the desktop icon or task bar icon actually points to the 64 bit version of CC. Photoshop CC installs both the 32 and 64 bit versions.

Similar Messages

I am using photoshop cc 2014.2 And when I use save for Web it gives me a dialog box that says it is using Latin characters I've never seen this before. Does anyone have an answer for this problem or do I need to go back to the older version of Photoshop.

I'm using Photoshop cc 2014.21 I you save for Web and dialog box comes up that says that Photoshop is using Latin characters and that servers cannot recognize Latin characters in webpages and you may have trouble viewing these pages does anyone have an answer for this problem?

What Firefox version is currently installed on the computer?
You can find the full version of the current current Firefox release (37.0.2) in all languages and all operating systems here:
*https://www.mozilla.org/en-US/firefox/all/
If you have a very old Firefox version then you could consider to uninstall that version to clean up existing registry keys (especial the uninstall key).
Make sure NOT to remove "personal data" when you uninstall Firefox, because that will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Check the Firefox program folder and remove the Firefox program folder if there are still files left in it.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Photoshop CC closes or freezes when saving in save for web and devices

Hello,
Since I have a new laptop with Windows 8, I couldn't get Photoshop CS6 anymore, so I downloaded PS CC.
It's working great the last days, but since yesterday PS freezes or closes everytime I try to save a .gif in save for web and devices.
It drives me insane...
I hope someone can help me.
Thanks in advance.

Trash the Save for Web prefs in the respective folder (C:\Progrom Files\Common Files\Adobe or your user home directory).
Mylenium

Error when trying to "Save for Web"

I, like others have the same problem in Photoshop Elements 6 editor when trying to "Save for Web". I get an error:
could not complete the export command because of a program error
I've searched the forum, but it seems like no one has found a solution.
I have a new PC with Windows 7 on it. It's Win 7 Ultimate 64-bit. i5 processor, 16GB RAM and plenty of HD space.
I am running Photoshop Elements 6.
When I used the same version of Photoshop Elements 6 on my old XP computer, I didn't have this problem.
Adobe Photoshop Elements Language Version: 6.0 (6.0 (20070910.r.377499))
Operating System: Windows Vista
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP
Physical processor count: 4
Built-in memory: 15822 MB
Free memory: 11064 MB
Memory available to Photoshop: 1621 MB
Memory used by Photoshop: 55 %
Image cache levels: 6
Serial number: 10571087952197841429
Application folder: D:\Program Files\Adobe Photoshop Elements\
Temporary file path: C:\Users\Roger\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 111.7G, 76.2G free
Primary Plug-ins folder: D:\Program Files\Adobe Photoshop Elements\Plug-Ins\
Additional Plug-ins folder: not set
Installed plug-ins:
   3D Transform 10.0 (10.0x001)
   ADM NO VERSION
   ASDStrm NO VERSION
   Accented Edges 9.0
   Angled Strokes 9.0
   Auto Divide 6.0.0.0 (6.0 (20070910.r.377499))
   Average 10.0 (10.0x001)
   BMP 10.0 (10.0x001)
   Bas Relief 9.0
   Camera Raw 4.2
   Chalk & Charcoal 9.0
   Charcoal 9.0
   Chrome 9.0
   Clouds 10.0 (10.0x001)
   Color Halftone 10.0 (10.0x001)
   Color Variations 10.0 (10.0x001)
   Colored Pencil 9.0
   CompuServe GIF 10.0 (10.0x001)
   Conditional Mode Change 10.0 (10.0x001)
   Conté Crayon 9.0
   Correct Camera Distortion 9.0
   Craquelure 9.0
   Crop and Straighten Photos Filter 10.0 (10.0x001)
   Crosshatch 9.0
   Crystallize 10.0 (10.0x001)
   Cutout 9.0
   Dark Strokes 9.0
   De-Interlace 10.0 (10.0x001)
   Difference Clouds 10.0 (10.0x001)
   Diffuse Glow 9.0
   Displace 10.0 (10.0x001)
   Dry Brush 9.0
   Extrude 10.0 (10.0x001)
   FastCore Routines 10.0 (10.0x001)
   Fibers 10.0 (10.0x001)
   Film Grain 9.0
   Filmstrip 10.0 (10.0x001)
   Filter Gallery 9.0
   Frame From Video 6.0
   Fresco 9.0
   Generic EPS 10.0
   Glass 9.0
   Glowing Edges 9.0
   Grain 9.0
   Graphic Pen 9.0
   Halftone Pattern 9.0
   Ink Outlines 9.0
   JPEG 2000 2.0
   Lens Flare 10.0 (10.0x001)
   Lighting Effects 10.0 (10.0x001)
   Liquify 7.0
   MMXCore Routines 10.0 (10.0x001)
   Magic Extractor 10.0 (10.0x001)
   Matlab Operation 10.0 (10.0x001)
   Mezzotint 10.0 (10.0x001)
   Mosaic Tiles 9.0
   Multiprocessor Support 10.0 (10.0x001)
   NTSC Colors 10.0 (10.0x001)
   Neon Glow 9.0
   Note Paper 9.0
   Ocean Ripple 9.0
   OnEdge 1, 0, 0, 1
   PCX 10.0 (10.0x001)
   PNG 10.0 (10.0x001)
   PNG Icons 1.22x1
   Paint Daubs 9.0
   Palette Knife 9.0
   Patchwork 9.0
   Photocopy 9.0
   PhotomergeUI 10.0 (10.0x001)
   Picture Package Filter 10.0 (10.0x001)
   Pinch 10.0 (10.0x001)
   Pixar 10.0 (10.0x001)
   Plaster 9.0
   Plastic Wrap 9.0
   Pointillize 10.0 (10.0x001)
   Polar Coordinates 10.0 (10.0x001)
   Poster Edges 9.0
   Radial Blur 10.0 (10.0x001)
   Read Watermark 1.70.19
   Reticulation 9.0
   Ripple 10.0 (10.0x001)
   Rough Pastels 9.0
   Save for Web 3.0
   ScriptingSupport 10.0
   Shear 10.0 (10.0x001)
   Smart Blur 10.0 (10.0x001)
   Smudge Stick 9.0
   Solarize 10.0 (10.0x001)
   Spatter 9.0
   Spherize 10.0 (10.0x001)
   Sponge 9.0
   Sprayed Strokes 9.0
   Stained Glass 9.0
   Stamp 9.0
   Straighten Image 10.0 (10.0x001)
   Straighten and Crop Image 10.0 (10.0x001)
   Sumi-e 9.0
   Targa 10.0 (10.0x001)
   Texture Fill 10.0 (10.0x001)
   TextureSelect 10.0 (10.0x001)
   Texturizer 9.0
   Tiles 10.0 (10.0x001)
   Torn Edges 9.0
   Twain Acquire 10.0 (10.0x001)
   Twain Select 10.0 (10.0x001)
   Twirl 10.0 (10.0x001)
   Underpainting 9.0
   WIA Support 10.0 (10.0x001)
   Water Paper 9.0
   Watercolor 9.0
   Wave 10.0 (10.0x001)
   Wind 10.0 (10.0x001)
   Wireless Bitmap 10.0 (10.0x001)
   ZigZag 10.0 (10.0x001)
Plug-ins that failed to load: NONE
Installed TWAIN devices:
   WIA-HP Scanjet 4800 series

I also tried the alt/ctrl/shift buttons when clicking Editor in the Photoshop welcome screen. It did ask if I wanted to reset the preferences. I chose yes. I still get the same error message when trying to save for web.
Below....showing I don't have a "save for web" folder on my C drive.
And below, showing the same error after pressing alt/shift/ctrl when clicking on editor and clearing the preferences.
I don't have a 'Save for Web' folder anywhere on my C: drive. I searched and came up with no folder with the text "save for web" in it.
I did find a "save for web" folder on my D: drive and deleted that.. but now when I start up Photoshop, the option for Save for Web is grayed out...not able to select it.

Why does the Fireworks save for web function give better results than in Photoshop?

Having used the trial version of Fireworks, I have noticed that the save for web function gives greater compression and image quality than saving for web in Photoshop. Why is this?
As Adobe are not continuing in developing Fireworks, does anyone know if will they will improve the save for web function in Photoshop to match the Fireworks version?
Are there any third party companies who anyone can recommend who will process large volumes of images for web?
Thanks

One of my favourite topics ;-P
First, the save for web function in Photoshop has not seen any real updates in a long time. In Fireworks PNG export allows for fully transparent optimized files with indexed 256 or less colours, which is impossible in the save for web function in Photohop. It is unsupported.
This is one of the reasons why Fireworks does a much better job than Photoshop. Another reason is that Photoshop adds meta junk in its exported files, and this also increases the file size (and should be removed, because there are also a number of fields which include information about your setup).
One other caveat is that Photoshop's save for web functions neither allows for a choice in chroma subsampling, and instead decides automatically below a certain quality threshold to degrade the colour sharpness quality. The user has no control over this. (Fireworks also limits the user this way.)
One thing to be careful of: FW's jpg quality setting, and PS's quality settings are very different - a 50 in Photoshop is not the same 50 setting in Fireworks.
For jpg optimization I generally use RIOT (free): http://luci.criosweb.ro/riot/
(When you install, be careful NOT to install the extra junkware!)
Fireworks cannot change the chroma subsampling to 4:2:0, which does degrade the quality a bit compared to RIOT and Photoshop in my experience. Photoshop adds useless meta information, even if the user tells it not to do that. RIOT allows you to remove that information, saving 6k. RIOT also offers an automatic mode that optimizes existing jpg images without degrading the quality further, and often saves 10k or more, depending on the images.
Interestingly enough, in my tests exported Fireworks jpg images are always reduced in file size by RIOT, due to FW's jpg export limitations, without any image degradation.
In my tests FW's jpg quality versus file size turns out to be the worst of all three. RIOT generally wins, or is at least on par with Photoshop.
As for PNG export, Photoshop's save for web function is quite abysmal. No 256 colour full transparency export is possible, while Fireworks does support this.
Having said that, there is a free alternative that leaves both Photoshop AND Fireworks in the dust: Color Quantizer. http://x128.ho.ua/color-quantizer.html
CQ is an amazing little tool: with it anyone can create PNG files with full transparency and reduced to ANY number of colours! It means that a 512 colour PNG with full transparency is now very easy to do. On top of that, for more difficult images a simple quality mask brush tool allows the user to control and retain even small colour details in a PNG, while reducing the file size to an absolute minimum.
CQ is one of the best kept secrets of a Web Developer's toolkit. And it is free!
Both RIOT and Color Quantizer have a built-in batch mode. Both are available for WIndows. Not for Mac. If you are on a Mac, try imageOptim. Not nearly as good as RIOT and CQ, but quite passable.
PS to be fair, the newest versions of Photoshop do allow for export of 8bit PNGs with full transparency through the use of its Generator functionality. But again, it cannot compete with CQ. And as far as I am aware, Generator cannot be used in Photoshop's batch processing (which, btw, is very slow! For simpler daily image processing tasks I have to do in batches, I prefer IrfanView, which is lightning fast! IrfanView).

Why do my images appear washed out when I use Save for Web?

Q: The color/brightness/tone of my image changes when I use
Save for Web. Why?
A: Photoshop is a color-managed application. The Web is not. Normally, when you view an image in
Save for Web or
ImageReady you are viewing it without color management and see it how it will appear when uploaded to the Web.
To minimize changes, Convert your image to sRGB (i.e from
Edit menu choose
Convert to Profile )before using
Save for Web. You should also make sure that
Save for Web has been configured so that images are displayed using the document color profile (see attached screenshot for guidance).
You should also ensure that your monitor properly calibrated and the gamma is set to 2.2.

Same here. Didn't get any good New Years Eve photos indoors.

Error when trying to "Save for Web and Devices"

Hello All,
I have a little issue with Photoshop CS3 on the XP Pro platform. I get the error when I try and "Save for Web and Devices". This is the actual error. "the exception unknown software exception" uhh... lol
I currently work for a school district. I'm the Tech/Network Admin for the entire district. We have a lab setup with some new PC's (As of last June) They all have 2 gig of ram Core 2 Duo 2.4 ( I think). Pretty good machines. We currently have an image built for them so essentially they are all the same builds. We recently just updated the image as of a month ago. In talking with the teacher who does the tech classes in this lab, he recently ran into this problem as of a week ago.
We are a Novell based campus. Zen 7 support pack 7 I think as well. We do however lock down the machines. Dynamic Local users. Everything gets pulled off the machine when the user logs out. Now I do sort of think that this issue is related to some type of policy we're pushing down because when we use our "Tech" account which does have local admin rights to the PC we don't get an error. We haven't modified the policies here in quite a while. School is almost over and we'd like to relax for a bit and not cause any problems. LoL
And in fact all the PC's in our High School have this issue. And currently we have about 3 different models not including the one I listed above. Any advice is much appreciated. Cause I'm pretty stuck on this issue.
Thanks,
Jesse

Save for web and devices saves its own prefs to retain the last active settings. When it can't do that, it will fail. You may wish to grant write permissions to the Documents and Settings\App Data\Adobe\ Save for Web folder. The same applies to Device Central...
Mylenium

Photoshop CC: Save For Web function does not update filesize previews when I change filetypes

I recently tried to save some web banners and wanted to optimize for smallest filesize with best looking output, and as I changed filetypes from Gif to Jpeg to PNG, the preview at the bottom of the window that usually updates with estimated filesize was not changing and the preview image would not change as well. The issue made it impossible to predict the output and required that I actually save in all the variations, then reopen them to see the end result.
My software is up to date.
Not really sure what it can be.
Please help.
Casey

Same issue. Hoping someone responds to this thread soon

CRASH when making a new folder in save for web

When going into Save For Web, and saving a picture, and clicking the little "new folder" button, Photoshop crashes and closes instantly. This is 100% reproducible.
Can we expect this to be fixed?
Details:
Windows 7 x64, fully updated
Photoshop CS5 x64, fully updated
Memory is plentiful
Disk space is plentiful

Always nice to get an upgrade, but it's a rather costly operation, one might say
I still think this is an issue Adobe should be fixing. This problem (for me at least) did only occur in the save dialog while in Save For Web, and not in any other save dialogs, such as the regular file->save as. This made it very hard for me to believe the problem is in my system. Although something might be triggering it, that something could hardly be the cause, since, like I said, the problem only occurs in SFW and only ever in Photoshop, and only in CS5. EVERY other program works fine in this regard.
So please, Adobe, fix this bug before forcing folks to initiate an expensive upgrade...

Photoshop CS3 Save for Web Outputs Large Filesizes

Hi guys,
I have been using Photoshop CS3 for many happy years and over the last few weeks I have noticed something very unusual. When I use Save for Web and save jpegs, gifs, or other images, the estimated file size which shows in the corner is being heavily inflated when I look at the actual file size of the files it's outputting.
I am having to open up the files in Preview and then do another save as jpeg to get the file size down!
For example, I regularly make small 200px wide by 96px high logos for a clients website and have been doing this for a few years. The average file size of these is about 5KB, which is what I aim for. When I use Save For Web now, it will indeed show an output size of around 5KB, however, Finder reveals the size is 17KB or higher!
Why is it doing this and how do I put a stop to it? It is very frustrating and time-wasting to use third-party apps to fix simple small things like this. Please don't suggest I upgrade to CS5 to fix the problem.
Cheers

Thanks for your help, I don't know if I reset my save for web preferences as I tried the keyboard shortcut method shown in the other forum post you provided, however, I didn't see any feedback indicating if it worked. Also, they were using PC keyboard commands not Mac, so I tried using either Control and Command just in case.
Either way I tried another thing while I was in the Save for Web dialog, I clicked on the little arrow the points to the right underneath the Done button and to the right of the Preset drop-down. It is called the "Optimize Menu", I then clicked on "Edit Output Settings" and chose "Default Settings" from the "Settings" drop-down.
My saved image file is now 5KB! Finder shows it as 8KB, however, Dreamweaver is showing it as 5KB which is all I wanted!! Hooray!

Recording Save for Web in an Action still doesn't work properly in Photoshop CS6 13.0.1

There is still an issue with making new actions that include saving for web. While recording the action, save for web functions as it should. But once the action is played, regardless of the original format the saved image should be, it gives it an html filename extension. This can be extremely frustating when you have an action that saves over a hundred images from a single action.
I have seen posts in Adobe forums from many people regarding this very irritating bug, including posts from Adobe employees acknowledging the bug. This was present in the Beta, the initial release, and in this 13.0.1 update. No fix.
http://feedback.photoshop.com/photoshop_family/topics/ps_cs6_actions_recorded_action_expor ts_html_instead_of_jpg
The employee acknowledged this bug THREE months ago (as of this post), yet all things considered, this doesn't seem like something that would take three months to fix!
I have spoken about this bug with a friend that is a computer programmer. Considering that the action is saving the file correctly, and it's only the name that is not saving properly indicates that this is a superficial error, and not an issue that would require rewriting the code completely. Also consider that this WAS functioning properly in CS5, and that this is a very easily reproducible bug. Adobe should have plenty of information required to correct the issue. I understand that this fix may be more or less difficult to do than what I am suggesting, but it should have been fixed by now.
I don't understand this mentality. Please Adobe... Put CS7 down for a little while, and fix what needs to be fixed in CS6. People (myself included) have paid A LOT of money for your products, it's not unreasonable to expect them to work properly. Bugs happen, it's understandable, but it's not unrealistic to expect a fix for them when the software is as expensive as it is. Is there actually any plan to correct this issue?

See also: http://forums.adobe.com/message/4662367#4662367
-Noel

In Photoshop CS6, Save for Web strips out my filename after a period "." character

I have a file named label-1.5oz.psd. In Photoshop CS6 when I use "Save for Web" to save it as a JPG, it only wants to save a part of the filename: label-1.jpg
I strips out everything after the period "." character. I know it's incorrectly thinking that's a file extension.
Any ideas how I can fix this? Any settings I should tweak? I'd really love for it to save the full filename without requiring me to retype the last part every time.
Thanks in advance for any help!

Oh if only it were that easy... Unfortunately, they have to be cropped and resized, converting over from a print catalog where much of that work was originally done in InDesign, and now have to convert each individual image to make the web site look like the catalog... but thanks for the suggestion, have already tried to automate what I could.. But much of this is going to be hands on... getting my familiar quick keys to function correctly would help greatly.

Photoshop CS3 color management "Save for Web" problem

This problem is getting the best of me.......
After spending 3 full days researching this problem, I am no closer to finding an answer than when I started. I still cannot produce a usable image through the "Save for Web" feature of Photoshop CS3. I have read web page after web page of "Tips, Tricks and Recommendations" from dozens of experts, some from this forum, and still I have no solution... I am exhausted and frustrated to say the least. Here's the simple facts that I know at this point.
I have a web design project that was started in PS CS1. All artwork was created in photoshop and exported to JPG format by using "Save for Web". Every image displays correctly in these browsers (Safari, Camino, FireFox and even Internet Explorer on a PC).
I have recently upgraded to PS CS3 and now cannot get any newly JPG'd image to display correctly. My original settings in CS1 were of no concern to me at the time, because it always just worked, and so I do not know what they were. I have opened a few of my previous images in CS3 and found that sRGB-2.1 displays them more or less accurately. I am using sRGB 2.1 working space. Upon openning these previous image files, I get the "Missing Profile" message and of course I select "Leave as is. Do Not color manage". CS3 assumes sRGB-2.1 working space, opens the file, and all is well.
The problem is when I go to "Save for Web", the saturation goes up, and the colors change. The opposite of what most people are reporting. Here's another important point... new artwork created in CS3 does exactly the same thing, so it's not because of the older CS1 files.
I have tried every combination of "uncompensated color", "Convert to sRGB", "ICC Profile", etc. while saving. I have Converted to sRGB before saving, and my monitor is calibrated correctly.
I have tried setting the "Save for Web" page on 2-up and the "original" on the left is already color shifted before I even hit the "Save" button. Of course, the "Optimized" image on the right looks perfect because I am cheating by selecting the "Use Document Color Profile" item. Why do they even have this feature if doesn't work, or misleads you?
Does anyone have any ideas what could be happening here? Why is this all so screwed up?
CS1 worked fine out of the box.
Final note: I do have an image file I could send along that demonstrates how it is possible to display an image exactly the same in all 4 of the browsers I mentioned with no color differences. It is untagged RGB and somehow it just works.
I am very frustrated with all of this and any suggestions will be appreciated
Thanks,
Pete

>> First of all... I'm using an Adobe RGB image master... I open it and get the Profile Mismatch Screen... I choose Use Enbedded profile... all looks well. Next I go to Proof Setup > Monitor RGB... again all looks well, no change that I can tell.
This has further confused the issue on several points, not the least of which version PS you are doing this with?
>> AdobeRGB> Convert to Profile > Working Space sRGB-2.1... all still looks well... but now, when I go to Proof Setup > Monitor RGB... I see the insane oversaturated look that is driving me nuts.
That is your strongest clue...it sounds like you have a bad system or bad monitor profile. To rule out the monitor profile: Set sRGB as your monitor profile in System Prefs> Displays> Color.
>> Adobe RGB image master... I open it and get the Profile Mismatch Screen... I choose Use Enbedded profile... all looks well. Next I go to Proof Setup > Monitor RGB... again all looks well
That doesn't make sense, stripping an embedded AdobeRGB profile should desaturate the color in Softproof MonitorRGB, especially the reds -- you have something wacky going on there.
At this point I think you need to review the links and get a grip about how color management and profiles work...
BTW, forget about setting ColorSync in PS COlor Settings, use Adobe ACE.
MO,
I think SFW is fixed under CS3 :) By default it Converts to sRGB and strips the profile.

Photoshop CS3 "Save for web" doesn't work

Hi everybody. I noticed one weird thing. When I want to use "Save for web" function on my Photoshop CS3 to save some jpg file and reduce size, the dialog window just doesn't appear. I clicked Save for web and nothing happen. The window of the file a wanted to save just get grey. I'm new in CS3 an it worked well in my CS2. BTW I use MacBook Pro and CS3 for Mac.
Guys, any ideas?
Thanx a lot. :-)

Hi all,
Deleting the SFW prefs worked for me.
My Photoshop CS3 was working fine till I (probably unwisely) tinkered with system files to free up some space.
Re-installed CS3 from scratch but still couldnt "Save for web".
Then I found this tip suggesting deleting the SFW prefs and BINGO! Back in acion.
Thanks for the tip.
G

Photoshop CS6 Save for Web not working

I am using photoshop CS6 (cloud) on Mac (10.7.5) and when I use the Save For Web > save, i got the following popup :
---- Adobe Save For Web Error ----
Could not complete this operation. An unknown operating system error has occurred.
I have been using CS6 for months and it worked fine yesterday before shutting done. Today morning at startup it was not working anymore.
I have tried to uninstalled and reinstalled photoshop, clear my presets, shut down/started up, repair disk, repair permissions,... without succes.
The save for web function still works in CS5.
Any help will be very much appreciated,
Raphaël K.

I found the solution (took forever to consolidate all the answers) for OS X 10.9 + Maverick. Finally!
1. Change permissions (as AOTPR says) to your User/Library/Preferences file so that your admin and user (the one you are using) has read + write permissions within the Get Info pane (command+I). You may have to add them with the sign.
2. Delete Adobe save for web 12.0 Prefs & Adobe save for web 13.0 Prefs files within the User/ Library/ Preferences folder. These may be hidden for some people, so when in a finder window, hold Option(alt) and click Go from the main top menu (keep holding Option/Alt) and click Library — the full Preferences folder should open for you.
3. Change the view when in Save for web pane in PS. If you have it in Cover Flow — it won't work. Change it to another view like List or Columns view.
Presto! Works for me on Maverick.
Thank god. It took forever to get this cleared up!!
If you have any questions, email me [email protected]

Photoshop CC is crashing regularly when I perform Save For Web function

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