Photoshop CC keeps telling me I have the trial version
I signed up for the Photoshop CC $10/month deal. At least once a week I cannot open Photoshop (most often when I'm opening a file from Lightroom into Photoshop), and a message box appears telling me to sign into my Adobe account in order to use the trial version of Photoshop CC. When I do this, I get another message telling me to update my account and register my product. Photoshop is registered, my account is already up to date, and I'm not using the trial version. When this sequence occurs the only way I can use Photoshop is to sign into my Adobe account. But I will soon be traveling where I will not have Internet access. If this "trial" sequence happens during that time, I will not be able to use Photoshop. Any suggestions? Adobe Chat did not help. Windows 7, 32 GB RAM, etc. etc.
Hi John
Many thanks for taking the trouble to respond. I've followed your instructions and so far so good - although the issue didn't happen every time I used PS so I guess time will tell.
A couple of questions if you have time.
Do you delete the cache.db file every time before you begin to use PS or did you do it just the once and everything has worked ok since?
Secondly, when you say you only update from within PS what do you mean? I'm afaid I'm a bit of a dinosaur when it comes to computers - wrongly it seems I assume they will always do what they are supposed to do!
Thanks again for your help
Ian
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