Photoshop cc layer appears to be locked when opened in photoshop elements. pencil with line crossing it out in layers panel... help please.

I sent a psd created in photoshop cc to a customer to edit. They only have photoshop elements and cant edit the layer.. the image shows a pencil with line across.
any ideas please???

You sent them a layer group and photoshop elements can't open or work with layer groups without some kind of add on like actions or scripts.
You should send them the document with the layers not in a layer group.

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