Photoshop CC "locks down"

PC; When I launch Adobe Photoshop CC, that I bought, the app "locks" down. It disables my power to create new files, etc. I have contacted multiple times, and all technicians failed to fix it. Any ideas?
P.S. Happy Holidays.

All I had to do was update PhotoShop CC. Thanks anyways.

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    I am using a Photoshop cs2, and I wonder if it is possible to keep the settings of the guidelines when closing an image, with the actual document ? It would be nice to have the guidelines locked down, I find it than when opening the same or another image, the guidelines are not locked, it is annoying to have to lock them down again. and it would actually be nice, to ba able to give specific directions when placing the guidelines. Thanks

    Then why are the guides unlocked when I reopen a document that I saved with the guides locked ?
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    My Photoshop began locking up and shutting down today each time I tried to save a file as a .PNG. 

    Yeah, ya know, your request for help is next to useless...what version of Photoshop? What OS? What version?
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    Hello!
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    Oh another Internet one I forgot...
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  • Adobe Photoshop CC shuts down when trying to open a file or save it!

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    Log Name: Application
    Source:        .NET Runtime
    Date: 10/12/2014 9:52:29 AM
    Event ID:      1026
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer: Owner-PC
    Description:
    Application: Photoshop.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.TypeInitializationException
    Stack:
       at P1.WICCODEC.CODEC.ImageCoreBasedDecoder..ctor(System.Runtime.InteropServices.ComTypes.ISt ream, System.String)
       at P1.WICCODEC.CODEC.WICBitmapDecoder.CreateICDecoder(System.Runtime.InteropServices.ComType s.IStream)
       at P1.WICCODEC.CODEC.WICBitmapDecoder.QueryCapability(System.Runtime.InteropServices.ComType s.IStream, UInt32 ByRef)
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name=".NET Runtime" />
        <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-10-12T14:52:29.000000000Z" />
    <EventRecordID>62867</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Owner-PC</Computer>
        <Security />
      </System>
      <EventData>
    <Data>Application: Photoshop.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.TypeInitializationException
    Stack:
       at P1.WICCODEC.CODEC.ImageCoreBasedDecoder..ctor(System.Runtime.InteropServices.ComTypes.ISt ream, System.String)
       at P1.WICCODEC.CODEC.WICBitmapDecoder.CreateICDecoder(System.Runtime.InteropServices.ComType s.IStream)
       at P1.WICCODEC.CODEC.WICBitmapDecoder.QueryCapability(System.Runtime.InteropServices.ComType s.IStream, UInt32 ByRef)
    </Data>
      </EventData>
    </Event>
    Second Error
    Log Name: Application
    Source: Application Error
    Date: 10/12/2014 9:52:30 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer: Owner-PC
    Description:
    Faulting application name: Photoshop.exe, version: 14.2.1.570, time stamp: 0x52f4a1d7
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x531599f6
    Exception code: 0xe0434352
    Fault offset: 0x0000812f
    Faulting process id: 0x16c8
    Faulting application start time: 0x01cfe62c123b9d8e
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: 633cd65f-521f-11e4-a63f-001cc0725d07
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-10-12T14:52:30.000000000Z" />
    <EventRecordID>62868</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Owner-PC</Computer>
        <Security />
      </System>
      <EventData>
    <Data>Photoshop.exe</Data>
    <Data>14.2.1.570</Data>
        <Data>52f4a1d7</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.18409</Data>
    <Data>531599f6</Data>
    <Data>e0434352</Data>
    <Data>0000812f</Data>
    <Data>16c8</Data>
    <Data>01cfe62c123b9d8e</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>633cd65f-521f-11e4-a63f-001cc0725d07</Data>
      </EventData>
    </Event>

    The first error has nothing to do with Photoshop - that's some .NET application.
    The second error is most likely connected to a third party plugin or driver.
    And you're running Photoshop CC (14.x) instead of the current Photoshop CC 2014 (15.x).

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