Photoshop CC (not a trial) is asking for my Adobe ID, saying it's trial software

Hi all,
I've been using Photoshop CC since last August. Suddenly, this morning, opening Photoshop CC requires my Adobe ID; it's telling me that this is required for trial software. Huh? I've been paying every month to get... a trial? This is news to me. Any idea how to get this to stop?
OS X 10.9.2; Photoshop CC 14.2.1
Thanks,
Peg

Welcome to the club. The whole CC licensing subsystem is crawling with bugs, and this is one of the most annoying. Which is too bad, because it's a brilliant and very user-friendly system when it works as advertised.
The CC forum is full of this. The latest official fix seems to be this one. This particular fix is Windows only (didn't help me on Win 7 though). But Macs are affected equally:
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
But the diagnosis given there seems to be correct. I'm signed out whenever I connect a certain external USB drive. So I don't do that, and since I stopped doing it I have remained signed in. Others have been signed out changing network connection. The common element seems to be a slight change in hardware status.
I'm sitting it out, waiting for an update or a more conclusive fix.

Similar Messages

Student account for Adobe CC - downloaded and worked but only for TRIAL - now asks for license - how do I access the programs? I was given a redemption code (apparently redeemed already). How do I get the licensing code?

Student account for Adobe CC - downloaded and worked but only for TRIAL - now asks for license - how do I access the programs? I was given a redemption code (apparently redeemed already). How do I get the licensing code?

Ask whom/wherever you got the redemption code from for one that has not already been used.

Just subscribed to CC for educators and my apps are all working as trials and asking for for a key.

Just subscribed to CC for educators and my apps are all working as trials and asking for for a key.
I had a trial before subscribing yet even after logging in with my email which is used for the CC account I continue to get a count down or an expression for applications who should already be unlocked.
How do I go about correcting this? Uninstalling and reinstalling has not made a difference.
I'm able to log into my adobe account and get promoted "You're already subscribed to the Creative Cloud Student and Teacher edition (one-year)" when prompted to "BUY" by the app

There is no billing issue.
The CC does not needs any serial number, it is based on Adobe ID.
In case you are being asked for serial number then you can refer to.
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree

I have downloaded photoshop elements but I cannot open it. I keep being asked for my Adobe sign in which I do and then the photoshop icon disappears from my side bar - I am on a mac. Please help!

I can't open this product, every time I try to it just asks for my adobe sign in and then when I log in the photoshop icon disappears and nothing opens. I have tried uninstalling and re-installing the program but the same things happens.

Contact Customer Care

Ive downloaded csk6 design and web premium trial its asking for serial number

I've downloaded cs6 design and web premium trial its asking for serial number, WHERE DO I GET SERIEL NUMBER FOR TRIAL

There are no serials for trials. it simply has expired. Read this:
Adobe trial software expired early
Mylenium

Hi, I bought "photoshop elements 12" 8 September . Yesterday I noticed that a new version of number 13 Can I ask for free adobe I have updated to a newer version? I have heard that I have the right to do within 30 days of purchase. Do I have to first regi

Hi, I bought "photoshop elements 12" 8 September . Yesterday I noticed that a new version of number 13 Can I ask for free adobe I have updated to a newer version? I have heard that I have the right to do within 30 days of purchase. Do I have to first register your product? greet.

You can apply for an upgrade here: Do I qualify for a free upgrade?

Why does CC start verification process every time I open it? It even starts asking for license key and sometimes goes into trial mode.

When ever I open Adobe CC it starts verification process and asks for Serial No. And then goes into trial mode. I have to open it several times for it to run in proper licensed mode.

Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium

Blackberry Desktop Manager would not start..keeps asking for "ApploaderWebSL-upgrade[1].msi'

HELP! i have tried all the solutions posted, uninstall cleanly with remove registry key, re-install with extracting the .exe file to a folder in my computer, however, everytime the desktop software starts it asks for a temporary internet file, "ApploaderWebSL-Upgrade[1].msi". I
n addition, the window installer window asking for this file would not stop popping up asking for this file.
PLEASE HELP! Much appreciated

try gettign an offline application of the Framework then change your user access control (Windows) to allow you to make changes to Windows programs. install the Framework and then install your Destktop Software. FYI, please first create a restore image before you start the whole process
Twitter: @IAmBenGiey | Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Try my apps:
The Ultimate Currency Converter and T2G - BloGFeed

Hi, My iphone4 is on service..How can I find my icloud notes ! It is asking for a new E Mail set up..why ?

Hi, My iphone4 is on service..How can I find my icloud notes ! It is asking for a new E Mail set up..why ?
need to find my iphone notes on the icloud.com web browser..
Thanks.

You can only access icloud.com from you computer, not from your iPhone.

HT204088 my apps will not download because it asks for security info and whenever i type it in it never validates

my apps will not download because it asks for security info and whenever i type it in it never validates. Can anyone help me?

Hi..
Perhaps a security code issue > iTunes Store: My credit card's security code or zip code does not match my bank's records

Solution center suddenly ask for enabling Adobe Flash player for internet explorer for scanning

Solution center suddenly ask for enabling Adobe Flash player for internet explorer for scanning. However, flash player is installed and enabled, but HP Solution center keeps asking for enabling and doesn't let me scan.
Any suggestion?

Hello there! Welcome to the forums @yuvalyanai
I read about the issue you are having with scanning, as you are seeing a message to enable Adobe Flash player.
To begin, I would like to know some more information:
Which operating system you are running and which printer you are working with?
How Do I Find My Model Number?
Which Windows Operating System am I running?
Can you make copies successfully?
Can you print from your computer?
Have you tried updated Adobe Flash player?
Can you scan successfully from Microsoft Paint?
How is your printer connected to your PC, wireless, ethernet or USB?
In the meantime, try resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
I hope to hear from you, have a wonderful weekend
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HT201441 My phone was stolen and my icloud is loged in and now my ipad is disabled and now asking for activation and it says there that i have to put my icloud account and i tried loging in my account but it says that it cannot open with that icloud accou

My phone was stolen and my icloud is loged in and now my ipad is disabled and now asking for activation and it says there that i have to put my icloud account and i tried loging in my account but it says that it cannot open with that icloud account what do i do????

Welcome to the Apple Community Robin.
Contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?

I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?

I downloaded Blue Fire Reader and it requested an adobe id. I clicked on the link that was in the error message stated http//adeactivateadobe.com. Found out that if the date and time on my Ipad is wrong that it won't let me download a book. I was off 5 hours. I reset my clock settings and adobe id let me download a book from the library. I am back to using Overdrive and adobe again on my ipad.
Thank you.

I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!

I am unable to download my PDF. It is asking for my adobe livecycle rights management credentials. I have no clue what that is. I am using a PC windows7. Please help me.

I am unable to download my PDF. It is asking for my adobe livecycle rights management credentials. I have no clue what that is. I am using a PC windows7. Please help me.

Downloading from where? How exactly are you downloading?
Can you post a screenshot of that message: https://forums.adobe.com/thread/1070933

Photoshop CC (not a trial) is asking for my Adobe ID, saying it's trial software

Similar Messages

Maybe you are looking for