Photoshop CC on Windows 7- No files will open
I am running Photoshop CC, freshly downloaded on 9/26. No files will open and I can not create a file. I select File>Open, but nothing happens. If I go to a PSD file on the hard drive and double-click, it opens Photoshop but nothing happens. I have tried JPG, TIF, PSD, and PNG files, all with the same result - nothing. I am running a PC with Windows 7. I did some searching and saw some people mentioned resetting Preferences and/or Malware, but I have tried resetting Preferences and also several anti-malware programs. There is no change. I'm hoping that someone has an answer for me. Thanks in advance! Carl.
Here's the info:
Adobe Photoshop Version: 2014.1.0 20140730.r.148 2014/07/30:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 2
Processor speed: 3092 MHz
Built-in memory: 4013 MB
Free memory: 1901 MB
Memory available to Photoshop: 3330 MB
Memory used by Photoshop: 60 %
3D Multitone Printing: Disabled.
Touch Gestures: Disabled.
Windows 2x UI: Disabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1024, right=1280
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=1782
glgpu[0].GLName="Intel(R) HD Graphics"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="10.18.10.3412"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) HD Graphics"
glgpu[0].GLRendererID=1026
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,i gd10iumd32"
glgpu[0].GLDriverDate="20140129000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.10.3412"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
clgpu[0].CLPlatformVersion="1.2 "
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].CLMemoryMB=1624
clgpu[0].CLName="Intel(R) HD Graphics"
clgpu[0].CLVendor="Intel(R) Corporation"
clgpu[0].CLVendorID=32902
clgpu[0].CLDriverVersion="10.18.10.3412"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=7.86905e+009
clgpu[0].CLCompute=75.0867
License Type: Subscription
Serial number: 94070495094314310677
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\Carl\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 441.5G, 276.2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/04/14-23:42:44 79.554120 79.554120
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/04/23-10:46:55 79.554276 79.554276
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 2014/03/05-14:49:37 5.0.33 79.552883
AdobePDFL.dll PDFL 2014/03/04-00:39:42 79.510482 79.510482
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPFiles.dll Adobe XMP Files 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPScript.dll Adobe XMP Script 2014/01/13-19:44:00 79.155772 79.155772
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/04/14-23:42:44 79.554120 79.554120
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.91 BuildVersion: 8.0; BuildDate: Tue May 27 2014 22:3:7) 1.000000
ARE.dll ARE 2014/04/14-23:42:44 79.554120 79.554120
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/04/14-23:42:44 79.554120 79.554120
BIBUtils.dll BIBUtils 2014/04/14-23:42:44 79.554120 79.554120
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/04/14-23:42:44 79.554120 79.554120
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2014/03/12-08:53:44 79.252744 79.252744
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/03/25-23:41:34 79.553444 79.553444
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.1
Plugin.dll Adobe Photoshop CC 2014 15.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.0.0.74
PSArt.dll Adobe Photoshop CC 2014 15.1
PSViews.dll Adobe Photoshop CC 2014 15.1
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.1 (2014.1.0 x001)
Accented Edges 15.1
Adaptive Wide Angle 15.1
Angled Strokes 15.1
Average 15.1 (2014.1.0 x001)
Bas Relief 15.1
BMP 15.1
Camera Raw 8.6
Camera Raw Filter 8.6
Chalk & Charcoal 15.1
Charcoal 15.1
Chrome 15.1
Cineon 15.1 (2014.1.0 x001)
Clouds 15.1 (2014.1.0 x001)
Collada 15.1 (2014.1.0 x001)
Color Halftone 15.1
Colored Pencil 15.1
CompuServe GIF 15.1
Conté Crayon 15.1
Craquelure 15.1
Crop and Straighten Photos 15.1 (2014.1.0 x001)
Crop and Straighten Photos Filter 15.1
Crosshatch 15.1
Crystallize 15.1
Cutout 15.1
Dark Strokes 15.1
De-Interlace 15.1
Dicom 15.1
Difference Clouds 15.1 (2014.1.0 x001)
Diffuse Glow 15.1
Displace 15.1
Dry Brush 15.1
Eazel Acquire 15.1 (2014.1.0 x001)
Embed Watermark 4.0
Entropy 15.1 (2014.1.0 x001)
Export Color Lookup NO VERSION
Extrude 15.1
FastCore Routines 15.1 (2014.1.0 x001)
Fibers 15.1
Film Grain 15.1
Filter Gallery 15.1
Flash 3D 15.1 (2014.1.0 x001)
Fresco 15.1
Glass 15.1
Glowing Edges 15.1
Google Earth 4 15.1 (2014.1.0 x001)
Grain 15.1
Graphic Pen 15.1
Halftone Pattern 15.1
HDRMergeUI 15.1
IFF Format 15.1
IGES 15.1 (2014.1.0 x001)
Ink Outlines 15.1
JPEG 2000 15.1
Kurtosis 15.1 (2014.1.0 x001)
Lens Blur 15.1
Lens Correction 15.1
Lens Flare 15.1
Liquify 15.1
Matlab Operation 15.1 (2014.1.0 x001)
Maximum 15.1 (2014.1.0 x001)
Mean 15.1 (2014.1.0 x001)
Measurement Core 15.1 (2014.1.0 x001)
Median 15.1 (2014.1.0 x001)
Mezzotint 15.1
Minimum 15.1 (2014.1.0 x001)
MMXCore Routines 15.1 (2014.1.0 x001)
Mosaic Tiles 15.1
Multiprocessor Support 15.1 (2014.1.0 x001)
Neon Glow 15.1
Note Paper 15.1
NTSC Colors 15.1 (2014.1.0 x001)
Ocean Ripple 15.1
OpenEXR 15.1
Paint Daubs 15.1
Palette Knife 15.1
Patchwork 15.1
Paths to Illustrator 15.1
PCX 15.1 (2014.1.0 x001)
Photocopy 15.1
Photoshop 3D Engine 15.1 (2014.1.0 x001)
Photoshop Touch 14.0
Picture Package Filter 15.1 (2014.1.0 x001)
Pinch 15.1
Pixar 15.1 (2014.1.0 x001)
Plaster 15.1
Plastic Wrap 15.1
PLY 15.1 (2014.1.0 x001)
PNG 15.1
Pointillize 15.1
Polar Coordinates 15.1
Portable Bit Map 15.1 (2014.1.0 x001)
Poster Edges 15.1
Radial Blur 15.1
Radiance 15.1 (2014.1.0 x001)
Range 15.1 (2014.1.0 x001)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.1
Ripple 15.1
Rough Pastels 15.1
Save for Web 15.1
ScriptingSupport 15.1
Shake Reduction 15.1
Shear 15.1
Skewness 15.1 (2014.1.0 x001)
Smart Blur 15.1
Smudge Stick 15.1
Solarize 15.1 (2014.1.0 x001)
Spatter 15.1
Spherize 15.1
Sponge 15.1
Sprayed Strokes 15.1
Stained Glass 15.1
Stamp 15.1
Standard Deviation 15.1 (2014.1.0 x001)
STL 15.1 (2014.1.0 x001)
Sumi-e 15.1
Summation 15.1 (2014.1.0 x001)
Targa 15.1
Texturizer 15.1
Tiles 15.1
Torn Edges 15.1
Twirl 15.1
U3D 15.1 (2014.1.0 x001)
Underpainting 15.1
Vanishing Point 15.1
Variance 15.1 (2014.1.0 x001)
Virtual Reality Modeling Language | VRML 15.1 (2014.1.0 x001)
Water Paper 15.1
Watercolor 15.1
Wave 15.1
Wavefront|OBJ 15.1 (2014.1.0 x001)
WIA Support 15.1 (2014.1.0 x001)
Wind 15.1
Wireless Bitmap 15.1 (2014.1.0 x001)
ZigZag 15.1
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Installed TWAIN devices: NONE
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Permissions set correctly. Odd behaviour.Are you sure it hasn't imported?
Check for the track names (trackname only, not Album or Artist)) and see if they have a blank Artist and Album, because WAV files have no MetaData, so are kind of stupid as far as knowing anything about the Artist, Album & track id.
You can't search by 'Untitled' either as there is literally, no name at all, but iTunes does pick up the actual physical track name in Finder and uses that. As an example, if you renamed your Aerosmith WAV file from say 'Toys In The Attic' to 'Love Song' it would import the track as 'Love Song' as that's all it can go by.
There are a few iTunes AppleScripts that let you import from a file of WAV music, by looking at the enclosing Album in the enclosing Artist as that's how most PC progs create the WAV file structure.
Mike -
My iMac hung up today and AppleCare helped me clear out all the caches, reset parameter ram, emptied all the cache files with Secure Empty Trash, etc. Computer now is working great but I find that I can only open movie files with the Quicktime Player. That seems to open all the movie formats that I've tried - .avi, .wmv, .mp4, .mov, etc. But none of my other movie players will open any of my movie files. I have Movist, VLC, Flip Player etc. They used to work with most of the move formats I have. Any ideas why they no longer work?
ThanksThis is strange, but a day later the other movie players now work.
-
URGENT! File will open in the new QTX no matter what done!
Hi!
The script at the bottom of the post worked perfectly on 10.5, but once I installed 10.6 it does not work anymore.
*On 10.5 it was like this:* The script consatntly checks a downloads folder. When a new file is downloaded, the script checks whether it is an .avi file and if it is true, then it checks whether the file name includes phrase "house". If the file is .avi and name contains house, then the file is moved (copied) to an external drive. Then the new file (locted on the external drive) is opened with QuickTime 7, a movie reference file is created and saved on desktop. Then the reference file is added to iTunes.
*On 10.6 it is like this:* The issue is that the newly created (copied) file on the external drive is opened not by QuickTime 7, but by the new QuickTimeX, so eventually it turns out that the file is opened in QTX and QT7 is just launched - the script fails. It is strange because specifically application id "com.apple.quicktimeplayer" (which is QT7) is asked to open the file, but it still opens in QTX.
To resolve the issue, I made a separate script to just check whether the QT7 would simply open the downloaded file (not the one that is moved to an external drive) using the same
+tell application id "com.apple.quicktimeplayer"+
+activate_
+close every document+
+open thisItem+
*and it actually did!*
So I guess that the issue lies somewhere on the fact that the file is opened from a different location or something like that (QT7 can open thisItem, but cannot open theNewFile). To sum up, if the file is not moved - everything works, once it is moved - it does not.
To conclude, the issue MUST be in this line:
*set theNewFile to (move thisItem to (POSIX file house_path))*
PLEASE, PLEASE help! Thanks in advance!
property folder_path : "/Users/reinis/Transmission/"
property family_path : "/Volumes/ALL/Family Guy/Season 8"
property family_season : "8"
on run
tell application "Finder"
set action_folder to ((POSIX file folder_path) as alias)
set droppedItems to entire contents of folder action_folder
end tell
repeat with thisItem in droppedItems
tell application "Finder"
copy name of thisItem as string to FileName
if FileName ends with ".avi" then
if FileName contains "House" then
set theNewFile to (move thisItem to (POSIX file house_path))
try
set my_location to (path to desktop) as text
tell application "iTunes"
launch
make new user playlist with properties {name:"Via"}
end tell
tell application id "com.apple.quicktimeplayer"
activate
close every document
*open theNewFile*
set movie_name to name of document 1
set save_location to my_location & movie_name & ".mov"
save document 1 in save_location
close document 1
end tell
set movie_reference to save_location
tell application "iTunes"
activate
add movie_reference to user playlist "Via" of source "Library"
delay 3
set pl to user playlist "Via" of source "Library"
set ofi to fixed indexing
set fixed indexing to true
repeat with t from 1 to (count of file tracks of pl)
set tr to file track t of pl
try
if tr's played count is 0 then
set tr's video kind to TV show
set tr's season number to house_season
set tr's show to "House"
end if
end try
end repeat
set fixed indexing to ofi
end tell
tell application "Finder"
delete file movie_reference
end tell
tell application id "com.apple.quicktimeplayer"
quit
end tell
tell application "iTunes"
activate
try
delete user playlist "Via" of source "Library"
end try
end tell
tell application "Finder"
empty the trash
delay 2
beep
end tell
end tryHello
It seems you're caught in a typical pitfall.
It's easy to evade.
Replace the line :
set theNewFile to (move thisItem to (POSIX file house_path))
with this line :
set theNewFile to (move thisItem to (POSIX file house_path)) as alias
Brief explanation.
The original theNewFile holds an object specifier of Finder object and therefore 'open theNewFile' is handled by Finder whether or not it's in a tell block targeted to another application. It means 'open theNewFile' behaves the same as double clicking theNewFile in Finder, which will let QTX Player open it under OSX 10.6, I guess.
Meanwhile the modified theNewFile holds an alias object, which is an AppleScript's own object and not owned by any application, and therefore 'open theNewFile' is to be handled by the application to which the immediate context belongs, i.e., to which the immediate tell block is targeted.
Hope this may help,
H -
Not all selected raw files will open
I'm using ACR 5 on a Mac 10.5.8. I have 279 raw files in a folder. I selected all in bridge, command R, and only 16 photos will open in raw. What could cause this?
Thanks!
JuliaLimited memory? Limited ACR scratch disk space? Go into the ACR preferences and give yourself a healthy amount of ACR cache, say 10gb or more.
Richard Southworth
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