Photoshop CC Picture Importation problem

Hello,
In photoshop CC I can't import an image by dragging a file from windows to an open photoshop picture.
Why ? What setting should I do ?

Hi userlou,
What kind of image are you trying to drag in? Is the image you are working on currently have a Color Mode of "Index"?
You can find this out by going to Image > Mode
For instance, when I try to drag an image into this image which is has the color mode of "Index" I get an error message:

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       Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140706-1506)
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       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Sound Capture Devices
                Description: Microphone (HD Webcam C310)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: USBAUDIO.sys
             Driver Version: 6.01.7601.18208 (English)
          Driver Attributes: Final Retail
              Date and Size: 7/12/2013 05:40:58, 109824 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF
    DirectInput Devices
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
          Device Name: Razer DeathAdder
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x0037
            FF Driver: n/a
          Device Name: Razer DeathAdder
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x0037
            FF Driver: n/a
          Device Name: Razer DeathAdder
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x0037
            FF Driver: n/a
          Device Name: Razer DeathAdder
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x0037
            FF Driver: n/a
          Device Name: Razer DeathStalker
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x0202
            FF Driver: n/a
          Device Name: Razer DeathStalker
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x0202
            FF Driver: n/a
          Device Name: Razer DeathStalker
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x0202
            FF Driver: n/a
          Device Name: Razer DeathStalker
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x0202
            FF Driver: n/a
    Poll w/ Interrupt: No
    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x8C26
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x8000
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    Gameport Devices
    PS/2 Devices
    + Razer DeathAdder
    | Vendor/Product ID: 0x1532, 0x0037
    | Matching Device ID: hid\vid_1532&pid_0037&mi_01&col01
    | Upper Filters: rzudd
    | Service: kbdhid
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x1532, 0x0037
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x1532, 0x0202
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Razer DeathStalker
    | Vendor/Product ID: 0x1532, 0x0202
    | Matching Device ID: hid\vid_1532&pid_0202&mi_01&col01
    | Upper Filters: rzudd
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Razer DeathAdder
    | Vendor/Product ID: 0x1532, 0x0037
    | Matching Device ID: hid\vid_1532&pid_0037&mi_00
    | Upper Filters: rzudd
    | Service: mouhid
    |
    + Razer DeathStalker
    | Vendor/Product ID: 0x1532, 0x0202
    | Matching Device ID: hid\vid_1532&pid_0202&mi_02
    | Upper Filters: rzudd
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    Disk & DVD/CD-ROM Drives
          Drive: C:
    Free Space: 38.2 GB
    Total Space: 122.0 GB
    File System: NTFS
          Model: Samsung SSD 840 PRO Series ATA Device
          Drive: D:
    Free Space: 720.5 GB
    Total Space: 953.9 GB
    File System: NTFS
          Model: ST1000DM003-1CH162 ATA Device
          Drive: E:
          Model: ASUS DRW-24B1ST   i ATA Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
    System Devices
         Name: N600 Wireless Dual Band PCI Express Adapter
    Device ID: PCI\VEN_168C&DEV_0030&SUBSYS_3116168C&REV_01\4&37FF363A&0&00E7
       Driver: n/a
         Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #8 - 8C1E
    Device ID: PCI\VEN_8086&DEV_8C1E&SUBSYS_78211462&REV_D5\3&11583659&0&E7
       Driver: n/a
         Name: NVIDIA GeForce GTX 760
    Device ID: PCI\VEN_10DE&DEV_1187&SUBSYS_360B1458&REV_A1\4&EF96EB&0&0008
       Driver: n/a
         Name: Intel(R) Z87 LPC Controller - 8C44
    Device ID: PCI\VEN_8086&DEV_8C44&SUBSYS_78211462&REV_05\3&11583659&0&F8
       Driver: n/a
         Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #4 - 8C16
    Device ID: PCI\VEN_8086&DEV_8C16&SUBSYS_78211462&REV_D5\3&11583659&0&E3
       Driver: n/a
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0E0A&SUBSYS_360B1458&REV_A1\4&EF96EB&0&0108
       Driver: n/a
         Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_78211462&REV_04\3&11583659&0&B0
       Driver: n/a
         Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10
    Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_78211462&REV_D5\3&11583659&0&E0
       Driver: n/a
         Name: Intel(R) USB 3.0 eXtensible Host Controller
    Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_78211462&REV_05\3&11583659&0&A0
       Driver: n/a
         Name: Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02
    Device ID: PCI\VEN_8086&DEV_8C02&SUBSYS_78211462&REV_05\3&11583659&0&FA
       Driver: n/a
         Name: Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
    Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_78211462&REV_05\3&11583659&0&D0
       Driver: n/a
         Name: Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
    Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_78211462&REV_06\3&11583659&0&08
       Driver: n/a
         Name: Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
    Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_78211462&REV_05\3&11583659&0&E8
       Driver: n/a
         Name: Intel(R) 4th Gen Core processor DRAM Controller - 0C00
    Device ID: PCI\VEN_8086&DEV_0C00&SUBSYS_78211462&REV_06\3&11583659&0&00
       Driver: n/a
         Name: Intel(R) 8 Series/C220 Series SMBus Controller - 8C22
    Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_78211462&REV_05\3&11583659&0&FB
       Driver: n/a
         Name: BFTN.L1F
    Device ID: PCI\VEN_1969&DEV_E091&SUBSYS_78211462&REV_13\4&19F7ABFC&0&00E3
       Driver: n/a
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_D8211462&REV_05\3&11583659&0&D8
       Driver: n/a
    DirectShow Filters
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    MS ATC Screen Decoder 1,0x00600800,1,1,scdec.dll,15.00.4617.1000
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18526
    LAV Splitter,0x00800004,1,1,LAVSplitter.ax,0.62.0000.0000
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18526
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18526
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18526
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18526
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18526
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18526
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18526
    Haali Media Splitter,0x00800001,0,1,Splitter.ax,1.13.0138.0014
    Haali Media Splitter (AR),0x00400000,1,1,Splitter.ax,1.13.0138.0014
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    Xvid MPEG-4 Video Decoder,0x00800002,1,1,xvid.ax,
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18526
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18526
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18611
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18526
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18526
    Haali Video Renderer,0x00200000,1,0,dxr.dll,
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    Haali Simple Media Splitter,0x00200000,0,1,Splitter.ax,1.13.0138.0014
    DirectVobSub,0x00200000,2,1,vsfilter.dll,3.00.0000.0305
    DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,3.00.0000.0305
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18611
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18611
    Haali Matroska Muxer,0x00200000,1,0,Splitter.ax,1.13.0138.0014
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18526
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    LAV Splitter Source,0x00800004,0,1,LAVSplitter.ax,0.62.0000.0000
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18611
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18526
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18526
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18526
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18526
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18526
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18526
    LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.62.0000.0000
    LAV Video Decoder,0x00800003,1,1,LAVVideo.ax,0.62.0000.0000
    Haali Video Sink,0x00200000,1,0,Splitter.ax,1.13.0138.0014
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18526
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18526
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18526
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Xvid MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18526
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.18526
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18526
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18526
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18526
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18526
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18526
    Audio Capture Sources:
    Microphone (HD Webcam C310),0x00200000,0,0,qcap.dll,6.06.7601.17514
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18526
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18526
    WDM Streaming Capture Devices:
    Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Logitech HD Webcam C310,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
    HD Webcam C310,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    WDM Streaming Rendering Devices:
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
    Video Capture Sources:
    Logitech HD Webcam C310,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.18526
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18526
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18526
    DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18526
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18526
    Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.18526
    EVR Power Information
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

    Hello TW,
    This is a DirectX formatted movie? I don't believe that is on the list of supported formats for Premiere Pro. Interesting you were able to import it into other applications though. I wonder if the movie has a variable frame rate. I also wonder if you tried to import it via the Media Browser. Please try that instead of File > Import and retry.
    Thanks,
    Kevin

  • Photoshop CS5.1 Crashes Upon Opening: "Photoshop has encountered a problem with the display driver-"

    Every time I try to open photoshop I get a window that pops up and says:
    "Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements.  Check the video card manufacturer's website for the latest software.
    GPU enhancements can be enable in the Performance panel of Preferences."
    Then windows shuts the program down.  The details of the problem are:
    "Files that help describe the problem:
      C:\Users\Owner\AppData\Local\Temp\WER70AD.tmp.WERInternalMetadata.xml
      C:\Users\Owner\AppData\Local\Temp\WER9389.tmp.appcompat.txt
      C:\Users\Owner\AppData\Local\Temp\WER9407.tmp.hdmp"
    I'm on a custom Asus
    I'm using Win7 Home Premium 64-bit
    16GB RAM
    Nvidia Geforce GTX 560 2GB video card
    Intel i7 core 2.2 GHz
    12 GB of memory
    The error happens so quickly that I don't have time to do anything.  Please help.  >.<  I've been on hold for *checks phone* 2 hours exactly.  Wow.  It is a legit copy and was working last month with no trouble.  I've updated the drivers and tried a few solutions that have worked for other people that I found on Google (such as disabling CUDA and setting my "power management mode" to "prefer maximum performance" on my video card) but so far nothing has worked.
    Thanks in advance!

    It has stopped crashing because somehow it turned off "Enable GL Drawing" on its own because I could never even get a menu open.  Not sure how it did that but I am grateful.  I still get the error when I open Photoshop up but at least it hasn't crashed yet.  At the time when it was crashing I never would have been able to get you the system info due to the speed that it was crashing upon just opening the program.  In case you still need it:
    Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 8
    Processor speed: 2394 MHz
    Built-in memory: 16361 MB
    Free memory: 13322 MB
    Memory available to Photoshop: 14694 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Disabled.
    OpenGL Drawing Mode: Basic
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: False.
    OpenGL Crash File: Detected.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: GeForce GTX 560M/PCIe/SSE2
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920
    Video Card Number: 1
    Video Card: NVIDIA GeForce GTX 560M
    Driver Version: 9.18.13.697
    Driver Date: 20121002000000.000000-000
    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: NVIDIA GeForce GTX 560M
    Video Card Memory: -2047 MB
    Serial number: 92628077745082451425
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\
    Temporary file path: C:\Users\Owner\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      C:\, 931.4G, 511.4G free
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2010/12/13-23:37:10   64.449933   64.449933
       adbeape.dll   Adobe APE 2011/01/17-12:03:36   64.452786   64.452786
       AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0  
       AdobeOwl.dll   Adobe Owl 2010/06/03-13:43:23   3.0.93   61.433187
       AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68   61.2954
       AdobePDFL.dll   PDFL 2010/12/13-23:37:10   64.341419   64.341419
       AdobePIP.dll   Adobe Product Improvement Program   5.5.0.1265  
       AdobeXMP.dll   Adobe XMP Core   5.0   64.140949
       AdobeXMPFiles.dll   Adobe XMP Files   5.0   64.140949
       AdobeXMPScript.dll   Adobe XMP Script   5.0   64.140949
       adobe_caps.dll   Adobe CAPS   4,0,42,0  
       adobe_OOBE_Launcher.dll   Adobe OOBE Launcher   2.0.0.36 (BuildVersion: 2.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
       AFlame.dll   AFlame 2011/01/10-23:33:35   64.444140   64.444140
       AFlamingo.dll   AFlamingo 2011/01/10-23:33:35   64.436825   64.436825
       AGM.dll   AGM 2010/12/13-23:37:10   64.449933   64.449933
       ahclient.dll    AdobeHelp Dynamic Link Library   1,6,0,20  
       aif_core.dll   AIF   2.0   53.422628
       aif_ogl.dll   AIF   2.0   53.422628
       amtlib.dll   AMTLib (64 Bit)   4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
       amtservices.dll   AMTServices (64 Bit)   4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
       ARE.dll   ARE 2010/12/13-23:37:10   64.449933   64.449933
       asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1  
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/01/10-23:33:35   64.436825   64.436825
       AXEDOMCore.dll   AXEDOMCore 2011/01/10-23:33:35   64.436825   64.436825
       Bib.dll   BIB 2010/12/13-23:37:10   64.449933   64.449933
       BIBUtils.dll   BIBUtils 2010/12/13-23:37:10   64.449933   64.449933
       boost_threads.dll   DVA Product   5.0.0  
       cg.dll   NVIDIA Cg Runtime   2.0.0015  
       cgGL.dll   NVIDIA Cg Runtime   2.0.0015  
       CoolType.dll   CoolType 2010/12/13-23:37:10   64.449933   64.449933
       data_flow.dll   AIF   2.0   53.422628
       dvaadameve.dll   DVA Product   5.0.0  
       dvacore.dll   DVA Product   5.0.0  
       dvaui.dll   DVA Product   5.0.0  
       ExtendScript.dll   ExtendScript 2011/01/17-17:14:10   61.452840   61.452840
       FileInfo.dll   Adobe XMP FileInfo   5.0   64.140949
       icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  
       icudt36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  
       image_flow.dll   AIF   2.0   53.422628
       image_runtime.dll   AIF   2.0   53.422628
       JP2KLib.dll   JP2KLib 2010/12/13-23:37:10   64.181312   64.181312
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
       LogSession.dll   LogSession   2.1.2.1263  
       MPS.dll   MPS 2010/12/13-23:37:10   64.450375   64.450375
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4940  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4940  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4940  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS5.1   CS5.1  
       Plugin.dll   Adobe Photoshop CS5   CS5  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   2.5.0.232  
       PSArt.dll   Adobe Photoshop CS5.1   CS5.1  
       PSViews.dll   Adobe Photoshop CS5.1   CS5.1  
       SCCore.dll   ScCore 2011/01/17-17:14:10   61.452840   61.452840
       tbb.dll   Threading Building Blocks   2, 1, 2009, 0201  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   2.0.0.15
       WRServices.dll   WRServices Thursday January 21 2010 12:13:3   Build 0.11423   0.11423
       wu3d.dll   U3D Writer   9.3.0.113  
    Installed plug-ins:
       3D Studio 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Accented Edges 12.0
       ADM 3.11x01
       Angled Strokes 12.0
       Average 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Bas Relief 12.0
       BMP 12.0.2
       Camera Raw 6.7
       Chalk & Charcoal 12.0
       Charcoal 12.0
       Chrome 12.0
       Cineon 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Collada 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Color Halftone 12.0.2
       Colored Pencil 12.0
       CompuServe GIF 12.0.2
       Conté Crayon 12.0
       Craquelure 12.0
       Crop and Straighten Photos 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Crop and Straighten Photos Filter 12.0.2
       Crosshatch 12.0
       Crystallize 12.0.2
       Cutout 12.0
       Dark Strokes 12.0
       De-Interlace 12.0.2
       Dicom 12.0
       Difference Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Diffuse Glow 12.0
       Displace 12.0.2
       Dry Brush 12.0
       Eazel Acquire 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Embed Watermark 4.0
       Entropy 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Extrude 12.0.2
       FastCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Fibers 12.0.2
       Film Grain 12.0
       Filter Gallery 12.0
       Fresco 12.0
       Glass 12.0
       Glowing Edges 12.0
       Google Earth 4 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Grain 12.0
       Graphic Pen 12.0
       Halftone Pattern 12.0
       HDRMergeUI 12.0
       IFF Format 12.0.2
       Ink Outlines 12.0
       JPEG 2000 2.0
       Kurtosis 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Lens Blur 12.0
       Lens Correction 12.0.2
       Lens Flare 12.0.2
       Lighting Effects 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Liquify 12.0.1
       Matlab Operation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Maximum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Mean 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Measurement Core 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Median 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Mezzotint 12.0.2
       Minimum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       MMXCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Mosaic Tiles 12.0
       Multiprocessor Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Neon Glow 12.0
       Note Paper 12.0
       NTSC Colors 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Ocean Ripple 12.0
       OpenEXR 12.0.2
       Paint Daubs 12.0
       Palette Knife 12.0
       Patchwork 12.0
       Paths to Illustrator 12.0.2
       PCX 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Photocopy 12.0
       Photoshop 3D Engine 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Picture Package Filter 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Pinch 12.0.2
       Pixar 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Plaster 12.0
       Plastic Wrap 12.0
       PNG 12.0.2
       Pointillize 12.0.2
       Polar Coordinates 12.0.2
       Portable Bit Map 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Poster Edges 12.0
       Radial Blur 12.0.2
       Radiance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Range 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Read Watermark 4.0
       Reticulation 12.0
       Ripple 12.0.2
       Rough Pastels 12.0
       Save for Web & Devices 12.0
       ScriptingSupport 12.1
       Shear 12.0.2
       Skewness 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Smart Blur 12.0.2
       Smudge Stick 12.0
       Solarize 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Spatter 12.0
       Spherize 12.0.2
       Sponge 12.0
       Sprayed Strokes 12.0
       Stained Glass 12.0
       Stamp 12.0
       Standard Deviation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Sumi-e 12.0
       Summation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Targa 12.0.2
       Texturizer 12.0
       Tiles 12.0.2
       Torn Edges 12.0
       Twirl 12.0.2
       U3D 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Underpainting 12.0
       Vanishing Point 12.0
       Variance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Variations 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Water Paper 12.0
       Watercolor 12.0
       Wave 12.0.2
       Wavefront|OBJ 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       WIA Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       Wind 12.0.2
       Wireless Bitmap 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
       ZigZag 12.0.2
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
       Access CS Live
       CS Review
    Installed TWAIN devices: NONE

  • Picture import not working in PSE 7/8 and windows 7

    Hello
    I just updated to win 7 (64 bit) and now I can't get the picture import from my camera working correctly with PSE7. When I plug it in windows ask me how I like to import them and I chose elements but nothing happens. I had no problem with this in Vista before. I have tried the trial version of PSE 8 but I have the same problem with that. The only way I can import my pictures is by starting organizer and select import from there.
    Thanks for any help!

    On 64-bit Vista and XP, you can't use the Adobe Photo Downloader with Windows Autoplay:
    http://kb2.adobe.com/cps/402/kb402507.html
    It's likely that 64-bit Windows 7 has the same restrictions.  A workaround is to download Windows Live Photo Gallery and use its downloader, which is pretty good.  Then in PSE, use File > Watch Folders to automatically import photos from the folder hierarchy where you're downloading the photos.

  • Imovie Mac importing problem or Camcorder problem?

    I run a small business for kids parties. I video the kids dancing along to a track they have recorded (played on a cd player). Then i import the video, turn off the camcorder sound and import the finished mixed track of their singing and sync the picture and audio together. This has been working perfectly for over a year. But unfortunately in the last month when i try to sync up the audio track with the video, it starts off synced up perfectly, but gradually as the video goes on the video and audio become out of sync and by the end the video is either too fast or too slow. this is a huge problem! I thought it may the tapes in the video camera so i changed them and it's still doing it. Is this a video camera problem or computer importing problem. Can anyone help as it's ruining the kids DVDs!

    I am surprised it has ever worked. That can normally only be done with synched professional equipment. Maybe they changed the CD player at the performance and the old one happened to play at the same rate as your Mac when it imports? (There is a slight difference between the playback speed between different players)
    Or perhaps your video camera has become slightly worn, so it pulls the tape slower?
    There are endless possibilities for problems with your setup.
    I think you should take a look at the "add scaled" tip at the bottom here:
    http://danslagle.dvmix.com/mac/iMovie/audio/1001.shtml
    (Instead of adding the extracted audio from iMovie, you should add the CD audio.)

  • Photoshop CS4 file saving problem...

    Photoshop CS4 file saving problem: When no file name is specified, Photoshop saves file to the root directory of the drive instead of the current folder. It auto names the image with the name of the folder that was active. Can this be fixed?
    BTW: I was using "save for web"--not sure if it that matters.

    Bug reports should go in the main forum.
    And yes, SFW has it's own file code so that is a very important detail.

  • Rotating pictures creates problem

    Hi,
    The issue is the following.
    I asked my photo shop to put my négatives on CD's. I have a specific iLibrary, with pictures imported from the CD's with the files coming from my negatives. Most of these files are actually upside down in iPhoto. When I rotate them either individually, with one picture upfront and the others in banner, or simply when they are all on screen (selecting several pictures and rotating all of them at once), two strange things happen: first, scrolling through the pictures after having selected one brings back to the screen with the one selected, and, after having selected a certain number of pictures, iPhoto quits.
    I have rebuild the database, with some result. Some because all of the rotated pictures are not put correctly. More: there is regression after several rebuild: pictures that were shown correctly are again upside down after the next rebuild.
    I have two questions:
    1, Is what seems to be some kind of problem linked to 1Photo 6 with imported CD's solved in the next version (iLife 8)?
    2, Is there a way to tackle this in iPhoto 6?
    Thanks,
    F

    Hi Terence,
    As what you proposed didn't work, do you think it's due from the fact that I didn't take the pictures from the disk instead of exporting them from a library? Could that make the difference?
    In the meantime, I tried another way: I export the upside-down picture to a separate library, and rotate them. The two bugs are still there: moving back to the last selected picture after scrolling, and quitting iPhoto after rotating a large quantity of picture (above 50 according to my empiric approach). Then I quit iPhoto and rebuild the library (size around 60 pictures). When I open the rebuilt library, some pictures are OK, but not all of them. I rotate the pictures again, to have them correctly presented, quit & rebuild again. And so on. It takes me between 7 and 15 rebuild to have all the pictures OK.
    As you can imagine, it takes quite a lot of time... If there is anyone with a better way to address this, I would really appreciate.
    Thanks,
    Fred

  • H.264 import problem

    After reinstalling CS4 all files renderd previously as H.264, will not import saying they are unsupported or corrupt. They play fine in media player. Some of them were rendered only  the  day  before. They also  hang or crash the program. any suggestions?

    Hi Bill,
    Thank you very much for your reply. I seem to have all the HD presets. I do not have an upgrade version. I have the full licienced CS4 Suit.
       I see some consistencies in the problem I have, which are sort of inconsistant but consistant enough. When opening the project, and any dirivatives concerned, it will find some of the files and show an icon for them. But some of the icons stay greyed out, and finally turn green. However, inconsistantly, each time the greened out files varies. Not always the same ones, and if double clicked on, crash the program. So bit by bit I deleted any greenies, and saved the project before getting a crash, With each new restart of the program it loaded faster, and more sanely. I noticed on rebooting the computer that Photoshop server and importer process server were having to be closed down before shutdown, indicating they were still open even though premier was shut down. So, after a crash I would go into the windows task manager and sure enough they would be open. I closed them and the program would open cleaner next time. After eradicating any greyed out or green icons, I tried importing again, and the imported file icon was greayed out. I  saved, closed the program, opened it again. It was now there. ... still very shakey. I totally uninstalled the whole suite, then rebooted and reinstalled the  whole thing... same problem. It looks like the import process is confused. Does this look like a windows system fault? I sure hate the idea of having to back up so many gigs, and formatting, as I just did that six months ago. The fact that some of the files open and sometimes not,and not always the same, and can sometimes be imported, and  other programs can open the files, indicates that the files are not corrupt. Any reason why the importer is confused? Any suggestions? Thank very much for your help.

  • HD Import Problems

    I recently purchased a Canon HV 20 HD Camcorder. Picture quality and playback from the camera is excellent. However I have had a few problems following import of HD footage to my computer with IMovie 06 HD. Most of the footage is fine, however a few scenes get very choppy and do not run smoothly (compared to direct playback from the camera). Also some scenes have distorted sound, it sounds like the speech is lowed down. I have all the latest updates installed for IMovie.
    Anyone else had similar problems?

    Hi Tim and others on this thread.
    Having raised a few hares, I felt duty bound to take another look at this problem.
    I dug out a master tape of my last 1080i HD project and which contained two clips with distorted sound. They were the last two clips of a 60 minute recording on a 63 minute tape and were, respectively, 13.5" and 47" long. They played fine in the camcorder and I have now discounted the camcorder and tape as a possible cause of the problem, following further testing in iMovie 6.
    I connected the camcorder to main power, then connected it via Firewire to the iMac, switched the camcorder to Play/Edit, and then opened a new imovie project(1080i PAL). I imported the last 4 minutes of the tape including the problem clips. The clips imported at half speed which is normal for my 1.8GHz CPU and shortly after I was able to preview in real time.
    The two problem clips still had distorted sound and the preceding two clips had no problem when reviewed in the Clips pane preview.
    I then highlighted the problem clips and dragged them simultaneously into the Timeline. The sound problem disappeared-they both played fine. I dragged them back to the clips pane and the problem reappeared.
    I then tried dragging them back to the Timeline and that seemed too much for iMovie 6. Sometimes a clip would work, then only one clip, then I lost sound altogether on the second clip,etc. Once you go beyond a certain point iMovie 6 will just become impossible.
    Quitting iMovie and then reopening the project got one clip to work temporarily but clearly is not a solution.
    Apple`s suggestions to conserve power when in HD by turning off Show Audio Waveform in View did nothing and neither did their other suggestion of deselecting Keep Playhead Centred in Playback Preferences. Neither did their suggestion to Repair Permissions. I had already tried their other suggestions of defragmenting my drive and there is now little more I can do to improve the performance of my computer.
    What did get me back on track was to close iMovie>ditch the iMovie preferences plist(Home>Library>Preferences)>re-open iMovie. The other thing that worked was your idea Tim of extracting the audio of both clips, and in fact this seemed to be the most lasting solution. However, starting with dragging both clips from Clips Pane to Timeline might prove better than either-I still do not know whether dragging them together was what what did the trick. Of course, it might be necessary to do all three if problems persist.
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    My revised conclusion is that we may all need a lot more power in the CPU when editing high definition in iMovie 6. For example, the new 24" iMac G5 has the equivalent of double the power of my current iMac.
    David Babsy, a frequent contributor to these forums often mentions that most of his problems disappeared with a more powerful computer. You only have to see how things dramatically slow down in iMovie 6 when reaching the end of a big high definition movie edit to appreciate the need for more power.
    Obviously we still need extra RAM and also a big hard drive to cope with the vastly bigger files that HD needs.
    But power, memory and storage are, I now think, not the full answer. There is a bug or a series of bugs still to be resolved in iMovie 6 if it is to be truly stable. I include importing problems with HD in that list.
    I still think iMovie 6 is fantastic, even on my underpowered iMac.
    Apologies for previously confusing the issue with camcorder/tape issues.
    The problem clips are still working in iMovie as I post this.

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