Photoshop CC quits after starting, when used as a trial - works fine

Hello,
I've purchased Photoshop and Lightroom bundle (combined deal for 12.99 Eur/Month), the problem is, whenever I try to run photoshop - it immediately quits after starting. Tried logging in and out of Creative Cloud with no luck. Reinstalling photoshop didn't help either. However, when I switched to another account and started photoshop as a trial it works fine (albeit for 30 days as of now). Lightroom (full version) and Bridge also works fine. Seems like the problem lies in Creative Cloud account and not in software. Anybody has any thoughts?

Windows 8.1 has given a few people problems regards video card drivers, but I wouldn't think that would cause a crash on launch.
So you have the Desktop Application Manager installed, and from there you installed Photoshop CC as a trial.  You used it in trial mode for a period of time, but have now paid for a sunscription?  
How long did you go with the trial period before purchasing the subscription?
Did the trial period expire?
Has Photoshop CC ever worked since you took out the subscription?
Have you done anything else like add fonts, or third party plugins, or a graphics tablet?
Just to make sure, check you definitely have the most up to date video card driver.  You might be able to use the auto checker (Iit needs Java installed)
http://www.nvidia.com/Download/index.aspx?lang=en-us
I don't think it will help, but again to be sure, reset Preferences (hold down **** Ctrl Alt while starting Photoshop)
After the above makes no difference, I guess you need to reinstall. 
Unistall Photoshop from Control Panel.
Download and run the Cleaner tool
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Restart your computer
Right click and run the Desktop Application manager as Administrator. (If it thinks Photoshop is still installed, Quit and sign back inagain.
Install Photoshop.
If you have problems after that, come back.
Good luck

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