Photoshop CC quits right after opening.

I was using the trial version until it expired. Now I registered to Photoshop World and I am supposed to get a free 1 year CC subscription, but I can't access Photoshop. The other apps, which I haven't used yet, only opent the trial version.
As oriented by customer service in Twitter, I followed some tips such as deleting the user file and also deleting CC app and relauching the whole thing, but didn't work.
I am in a Mac 10.8.4

Did you uninstall your apps or just delete them?
You may need to use the CC Cleaner Tool
http://www.adobe.com/support/contact/cscleanertool.html
Nancy O.

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Photoshop CC quits immediately after opening

Same problem as many. Photoshop / Lightroom bundle. Running on Windows 8.1. Bridge and Lightroom work but photoshop shuts down after start up.
Can open a photo from bridge but then prompted to save before shut down.
Tried all suggestions on forums regarding log in and out of creative cloud app. reinstall etc.

MikeLinton_UK since you posted to the Creative Cloud Download & Install forum can you please review your installation log files for error messages? You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. Please post any errors you discover to this discussion.

Photoshop CC crashing right after opening

Hi everyone,
I've got Id and Adobe Reader Pro XI working fine on CC, but Photoshop keeps crashing every time I open it.
I've tried uninstalling and reinstalling, signing out of CC, and updating my graphics card. So far no joy. I'm a bit of a noob at all this, so bear with me if it's a simple mistake.
I would truly appreciate any assistance - as the online help chat online redirects me to call the helpline, and calling the helpline can only be done in office hours...when I'm in an office doing work! Gah.
My comp is running Windows 7, with an ATI Radeon HD 5670 Graphics Card. Now updated. Nearly 5 GB of RAM, and 1GB dedicated graphics, so that should be okay.
Cheers.
Fault bucket 92018673, type 20
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 15.2.2.310
P3: 5480338c
P4: atiocl64.dll
P5: 2.3.451.0
P6: 4cfd9adc
P7: c0000005
P8: 0000000000074fd0
P9:
P10:
Attached files:
C:\Users\7\AppData\Local\Temp\WER2175.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\7\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_580332 2be2d73bfdaf03cbfbfff61c8867dc8_208039d5
Analysis symbol:
Rechecking for solution: 0
Report Id: 17447da6-ae91-11e4-9b8a-002522ad304a
Report Status: 0
Faulting application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c
Faulting module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc
Exception code: 0xc0000005
Fault offset: 0x0000000000074fd0
Faulting process id: 0x540
Faulting application start time: 0x01d0429dd3bec301
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\Program Files (x86)\ATI Stream\bin\x86_64\atiocl64.dll
Report Id: 17447da6-ae91-11e4-9b8a-002522ad304a

Hi Chris,
I went to the official AMD website and updated it, and now it's working! Doing it through my control panel earlier didn't work.
Thanks mate, that's a big help!

Photoshop elements 12.1: closes down right after opening the program, what can be the problem?

Hi!
I have just purchased Photoshop elements 12, and updated it to 12.1.
Installation and updating went well, but now the program closes down right after opening it.
What can be the problem?
Thanks!

Hi kalle-veikka,
If an organizer is not launching then try the steps mentioned in the given link :- https://forums.adobe.com/thread/1475087
If the issue is with editor then share the log file, locate the log path from given link :- http://www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0CDcQF jAC&url=http%3A%2F%2Fhelpx.ado…
Sarika

Photoshop CC, Flash CC, After Effects CC, Dreamweaver CC all Closes right after opening????

I have tried everything on the forums, but every time i open Photoshop, Dreamweaver, flash, after effects all with CC paid membership closes right after opening them. I have read the forums searched in the internet, update and downgrade the drivers on graphic card, sign in and out the adobe creative cloud, The one thing i notices is that when i open Photoshop in the notifications on my windows, it appears in the notifications that i register my product on adobe with ID but i have entered my Id with billing information an all when i click to continue it goes sign in then back to the address??. And in my products shows i have membership cloud, don't know what to do anymore! I have even uninstall the program and clean everything with adobe cleaning tool. I don't Know what to do!!!

Have you found a solution, I am having same problem

I can no longer log into my ichat linked to my gmail. right after opening up ichat, receive the following message: lost connection with jabber. the server has unexpectedly disconnected.

i can no longer log into my ichat linked to my gmail. right after opening up ichat, receive the following message: lost connection with jabber. the server has unexpectedly disconnected. how to troubleshoot? thanks.

Hi,
There can be many reasons why the Login is "up the creek".
Any break in the network at your end whilst logged in will cause an issue.
A sort of discrepancy between what iChat thinks the state should be and what the server thinks.
If they don't agree the server will refuse to accept.
A Crash at the server end which does not log you out properly will also do it.
Any file at any time can be come corrupted.
Luckily with the iChat .plists they are recreated if removed with an iChat Restart.
If it were AIM you can also get your Account Suspended and this will not log you in.
(It tends to happen from Chat rooms where people notify AIM about bad behaviour (as they see it) and you have to apply to get Un-suspended).
Most of the big IM services use multiple servers.
Sometimes these go out of Sync.
In the case of AIM this happens when they remove Old unused Screen Names from people's Buddy List prior to making them available for re-registration. I am not sure if this happens at Google.
You seem to be talking about an account that has worked at Work and having new computer at home.
As I mentioned the Priority thing you have not said that it has coincided with the new computer logging in (this will kick the work Computer out of Google whether you are logged in on the Web Mail page or in iChat)
IN addition to that iChat stays partially logged in for Off Line IMs
This is done in the background by a support app called iChatAgent
If your Computer is ON but ichat is not started people can still send you Messages.
Instead of saving these on the server until you login iChat will start up.
Depending if the home Mac is effecting the Work Login it may be holding sway over your Login.
Using your girlfriend's login may have booted her Off Line where she normally uses the name/login.
The AIM Side can be specifically set to allow Multiple Logins and therefore NOT allow them. If this happens you get a warning and messages to do something about it.
You do not get these in any Jabber or Google Login as the Priority setting is supposed to take care of it.
If the Login works at the Web Mail Login and on one computer then the .plist on the work computer is the most likely issue.
There is a small chance that a Corrupt Buddy Pic (Home Folder/Library/Caches/com.apple.iChat/Pictures) may be the cause.
Set this folder to icon view and also use the Finder's View Menu > Show View Options and select icon view.
This should show all pics as their icon.
Check that all display properly.
At this point I would try a COMBO version update install of the last Update you did over what you have.
This often corrects hard to trace things
The 10.5.8 COMBO is here
11:28 PM Monday; June 20, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Itunes crashing right after opening???

i update the program and now it crashes right after opening! can any one help?

ljsilicon ,
Did you have iTunes 9.0 installed previously, and did it open without issue?
I would like to get a crash log from you. In order to get a crash log on Vista, you will need to enable crash logging.
Important: These steps involve making changes to the Windows registry using the Registry Editor (Regedit). Even if you are very comfortable editing the registry, you should make a backup of the registry prior to editing it. Making mistakes in Regedit can cause strange behavior and can even prevent Windows from starting. Look here for instructions on how to back up your registry in Windows Vista:
http://support.microsoft.com/kb/322756
1. Open the Windows Start menu.
2. Type regedit in the search field and click OK.
3. In Registry Editor, navigate to HKEYCURRENTUSER\Software\Apple Computer, Inc.\iTunes
4. Right-click on the iTunes folder and choose New > DWORD Value.
5. Name the new value "GenerateCrashLogs" without the quotation marks and press Enter.
6. Right-click GenerateCrashLogs and choose Modify.
7. Change Value data from 0 to 1.
8. Click OK.
Now, when iTunes crashes, a crash log file will be created. A message will appear telling you where to find the crash log file. Please attach that file to an email to me <[email protected]>. Make the subject line of the email "iTunes 9.0.1 crash on launch" and let me know whether or not you were seeing this in iTunes 9.0. Also make sure to include a link to this thread and the username you are using on Discussions.
Roy
[email protected]

DVD tray closing right after opening.

Hi, everybody!
I just bought a sata DVD recorder and I'm having some problems with it. During the startup, I receive the following message repeatedly:
ata4: hard resetting link
ata4: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
ata4.00: configured for UDMA/100
ata4: EH complete
ata4.00: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6
ata4: hard resetting link
Then, when I try to open the tray, it closes right after opening (either by pressing the eject button or using the command line). Even with only one second, I managed to insert a disc, just to see if the system would recognize it. The DVD was read normally, but I almost broke the disc trying to insert it on the drive. First, I thought it could be a problem with the drive, so I replaced it with another model, but the problem persisted. I have dual boot with Windows XP and the problem is not happening in that OS. I don't know what kind of information would be useful to provide. My system is up-to-date and I tried both a Samsung drive and a LG (which is the current one).
Thanks.

Here's the output:
dmesg | egrep "DVD|cdrom":
ata4.00: ATAPI: HL-DT-ST DVDRAM GH22NS50, TN03, max UDMA/100
scsi 3:0:0:0: CD-ROM HL-DT-ST DVDRAM GH22NS50 TN03 PQ: 0 ANSI: 5
cdrom: Uniform CD-ROM driver Revision: 3.20
lsmod | egrep "ata|pci|ide":
videodev 57747 1 gspca_main
v4l1_compat 13986 1 videodev
i2c_core 16029 2 videodev,nvidia
pci_hotplug 21691 1 shpchp
sata_sis 3074 6
pata_acpi 2348 0
pata_sis 7504 1 sata_sis
libata 151324 5 sata_sis,pata_acpi,pata_sis,ahci,libahci
scsi_mod 107414 4 sg,sr_mod,sd_mod,libata
udevadm info --name=/dev/dvd --attribute-walk:
Udevadm info starts with the device specified by the devpath and then
walks up the chain of parent devices. It prints for every device
found, all possible attributes in the udev rules key format.
A rule to match, can be composed by the attributes of the device
and the attributes from one single parent device.
looking at device '/devices/pci0000:00/0000:00:05.0/host3/target3:0:0/3:0:0:0/block/sr0':
KERNEL=="sr0"
SUBSYSTEM=="block"
DRIVER==""
ATTR{range}=="1"
ATTR{ext_range}=="1"
ATTR{removable}=="1"
ATTR{ro}=="0"
ATTR{size}=="2097151"
ATTR{alignment_offset}=="0"
ATTR{discard_alignment}=="0"
ATTR{capability}=="19"
ATTR{stat}==" 0 0 0 0 0 0 0 0 0 0 0"
ATTR{inflight}==" 0 0"
looking at parent device '/devices/pci0000:00/0000:00:05.0/host3/target3:0:0/3:0:0:0':
KERNELS=="3:0:0:0"
SUBSYSTEMS=="scsi"
DRIVERS=="sr"
ATTRS{device_blocked}=="0"
ATTRS{type}=="5"
ATTRS{scsi_level}=="6"
ATTRS{vendor}=="HL-DT-ST"
ATTRS{model}=="DVDRAM GH22NS50 "
ATTRS{rev}=="TN03"
ATTRS{state}=="running"
ATTRS{timeout}=="30"
ATTRS{iocounterbits}=="32"
ATTRS{iorequest_cnt}=="0xb84"
ATTRS{iodone_cnt}=="0x2eb"
ATTRS{ioerr_cnt}=="0x2"
ATTRS{modalias}=="scsi:t-0x05"
ATTRS{evt_media_change}=="0"
ATTRS{queue_depth}=="1"
ATTRS{queue_type}=="none"
looking at parent device '/devices/pci0000:00/0000:00:05.0/host3/target3:0:0':
KERNELS=="target3:0:0"
SUBSYSTEMS=="scsi"
DRIVERS==""
looking at parent device '/devices/pci0000:00/0000:00:05.0/host3':
KERNELS=="host3"
SUBSYSTEMS=="scsi"
DRIVERS==""
looking at parent device '/devices/pci0000:00/0000:00:05.0':
KERNELS=="0000:00:05.0"
SUBSYSTEMS=="pci"
DRIVERS=="sata_sis"
ATTRS{vendor}=="0x1039"
ATTRS{device}=="0x0180"
ATTRS{subsystem_vendor}=="0x1043"
ATTRS{subsystem_device}=="0x810e"
ATTRS{class}=="0x010485"
ATTRS{irq}=="17"
ATTRS{local_cpus}=="ff"
ATTRS{local_cpulist}=="0-7"
ATTRS{modalias}=="pci:v00001039d00000180sv00001043sd0000810Ebc01sc04i85"
ATTRS{dma_mask_bits}=="32"
ATTRS{consistent_dma_mask_bits}=="32"
ATTRS{broken_parity_status}=="0"
ATTRS{msi_bus}==""
looking at parent device '/devices/pci0000:00':
KERNELS=="pci0000:00"
SUBSYSTEMS==""
DRIVERS==""
cat /proc/interrupts:
CPU0 CPU1
0: 46 0 IO-APIC-edge timer
1: 1851 0 IO-APIC-edge i8042
3: 2 0 IO-APIC-edge
4: 3 0 IO-APIC-edge
6: 5 0 IO-APIC-edge floppy
7: 0 0 IO-APIC-edge parport0
8: 4 0 IO-APIC-edge rtc0
9: 0 0 IO-APIC-fasteoi acpi
12: 44294 0 IO-APIC-edge i8042
14: 0 0 IO-APIC-edge pata_sis
15: 0 0 IO-APIC-edge pata_sis
16: 93752 0 IO-APIC-fasteoi nvidia
17: 37865 0 IO-APIC-fasteoi sata_sis
18: 45068 0 IO-APIC-fasteoi SiS SI7012
19: 45015 0 IO-APIC-fasteoi eth0
20: 191288 0 IO-APIC-fasteoi ohci_hcd:usb2
21: 0 0 IO-APIC-fasteoi ohci_hcd:usb3
22: 0 0 IO-APIC-fasteoi ohci_hcd:usb4
23: 2 0 IO-APIC-fasteoi ehci_hcd:usb1
NMI: 12 10 Non-maskable interrupts
LOC: 236425 264084 Local timer interrupts
SPU: 0 0 Spurious interrupts
PMI: 12 10 Performance monitoring interrupts
IWI: 0 0 IRQ work interrupts
RES: 451444 491406 Rescheduling interrupts
CAL: 609 534 Function call interrupts
TLB: 2219 3424 TLB shootdowns
TRM: 0 0 Thermal event interrupts
THR: 0 0 Threshold APIC interrupts
MCE: 0 0 Machine check exceptions
MCP: 6 6 Machine check polls
ERR: 1
MIS: 0

ITunes closes right after opening

My iTunes started "performing an illegal operation" right after opening, then closing, a few days ago. I've tried every trick I know, been through every support scenario on their website, and looked at all kinds of forums to try and fix the problem, but nothing's been working. I've found out that the "quicktimeh264.qtx" file is the problem, but I have no idea what to do. I've uninstalled and reinstalled both iTunes and Quicktime, and that didn't help. Any ideas?

Sorry, wrong forum, I'll repost it in the right one.

PS5.1 shuts down right after opening file.

PS shutss down right after opening jpeg and other files. Win7 32bit.... What gives?

Most likely a bad font. Do you have any 3rd party fonts?
Also could be driver for video card, printer, scanner.
If these are all OK check your Event Log (see OS help)

Crash Right After Opening

Right after opening skype it crashes for no apparent reason. Things I've Tried So Far:downloading the latest version.deleting %appdata%Skypedeleting DbTemp from %temp%/skypeUpdating my drivers for audioWindows updateAVG virus scanAnd finally turning my PC off....then on again Always crashes..HELP ME :'(

Exception c0000005 at 138d21f4 (0,366c6574) esi=140c0a78 edi=1 ebp=1338d0d0 esp=1338d0b0 eip=138d21f4 eax=1338d0c4 ebx=0 ecx=366c6574 edx=65147e5 f=210206 This game from the temp folder (a crash report i think)

Premiere CC closes right after opening it.

Everytime i try open Premiere, photoshop or after effects they immediately close out without any warning or explanation. I also have lightroom from the cloud and that works perfectly. There are no error messages all of the programs simply just close right after they open. I have the programs installed onto a different drive as well, not sure if that help out with anything. Help! I bought these programs i'd like to use them to continue working!!!!

See my reply in your other message Lightroom is the only program that will run

Creative Cloud closes right after opening.

Hello.
My creative cloud apps close right after I open them.
For an example I'll take photoshop. I click it, I get the photoshop logo.
After the logo disappears I get the Photoshop screen. But it only remains open for a few seconds, and then closes right after.
No error messages, no warning, it just closes.
It's not just PS, every app I have installed has the same reaction.
I have tried:
The font thing I found on here. - Didn't work
Reinstalling the apps - Didn't work
Reinstalling Creative Cloud - Didn't work
Windows 7
Intel(r) Core(TM) i5-2450m CPU @ 2.50GHz

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium

Final Cut Express HD (3.5) closes right after opening?

Hi,
I believe years ago I had this same issue and it was as simple as deleting the preferences (??).
Basically, what's happening is I just installed FCE HD (3.5) on my G4. I meet the system requirements to run the application AND Soundtrack Pro and LiveType open and run fine. FCE closes immediately after opening and then I get an error: "The Application Final Cut Express Quit Unexpectedly."
Any ideas?
Thanks!

Yeah, sorry for being so confusing. That's exactely what I did. Since my main HD is 500Gb and my secondary drive is 120Gb, I just copied all the necessary files to the 500, formatted the 120, reinstalled OSX, and booted to it. The intention was to let the FCE software think it was installing on a fresh drive (which, it was).
However, even then it won't let me install FCE. Just LT and Soundtrack. ?? I'm a bit confused because the system requirements for Soundtrack and LT are the same for FCE.
I'm trying to install it on a Dual 1.25ghz G4 Quicksilver with 1.5Gb Ram. ??
The funny thing is I WAS able to install the complete program initially when I got it. I had a previous copy of Final Cut Express (1) on my main drive. I ran the FCE HD installer, and the program installed just fine. However, it kept closing right after it would open. I figured it was a preference conflict between the newer version (3.5) and the old version (1.1). So, I've done my best trying to erase all evidence of FCE ever being on the drive and still get nowhere ??
Thanks!

SOLUTION to iChat quitting immediately after opening

Please consider making this a sticky. This is a temporary fix that will hopefully be fixed by Apple by the next update.
Many people, including myself, have complained of iChat quitting 0-2 seconds after opening it. I have determined the cause of this to be either a cable modem/dsl gateway or a router issue. I have a Westell gateway and an older Linksys 802.11b wireless router. I feel that one of these components is the problem because I have no problem in my brother's apartment, where I believe the router is made by NetGear (I'm not sure of the manufacturer of the modem).
In any case, the fix:
Desktop/wired internet: Remove the ethernet cable from the computer. Open iChat, and in preferences, make sure that Allow Multiple Logins is checked, and Automatically Login is UNCHECKED. Close preferences, plug in the cable, and open iChat. It should work. From that point on, whenever you want to connect, unplug the cable, open iChat, plug in the cable, and log in.
Laptop/wireless internet: Turn airport off on the top right corner of the screen. Open iChat, and in preferences, make sure that Allow Multiple Logins is checked, and Automatically Login is UNCHECKED. Close preferences, plug in the cable, and open iChat. It should work. From that point on, whenever you want to connect, turn airport off, open iChat, turn airport on, and log in.
These should work, and it worked for me. Like I said, this is just a temporary fix until Apple works out the bugs and compatibility issues. Hope it helps anyone with this problem.
Aaron

I saw that suggested elsewhere, and it does indeed seem to work. But as soon as I tried to initiate an audio or video chat, the app simply quit again.
I performed this:
/Applications/iChat.app/Contents/MacOS/iChat -errorLogLevel 7
as described in another thread, and noticed a whole lot of messages containing the name of my router (a 3Com OfficeConnect), under the heading "UPnP Router Info". Following that was the message "UPnP: Begin TCPPProc", and "Broken Pipe", after which iChat just quit. Sorry for not having the complete info, but it was on a different computer to the one I'm at now.
So, I went into my router settings and disabled UPnP. In the 10 minutes since, I've had no problems and have been able to have a video chat between two computers on my LAN. It's working great, and nothing seems to have been affected - even Bonjour works fine.
Hope that helps someone. This was starting to make me want to cry.
Also, for what it's worth, I'm using iChatUSBCam, but the problem arose before I even installed that. The fact that both computers on my network were having the same problem also prompted me to think it was the router.
Like the original poster, I'd be very interested to see if this helps other people. Judging from the log outputs posted elsewhere, I suspect that there are other reasons for the same problem (e.g. corrupt Quicktime) that this won't help with.

Photoshop CC quits right after opening.

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