Photoshop CC shut down after 3-4 secund
Photoshop CC turns of after 3-4 sekund.Have tried crt-shift-all- without help.Bridge and camera raw works normally.
I add pictures from camera raw, PH CC starting normally,then ask about the image to be saved,if i ansver yes or no,program shut down.
Is this a known problem,and do i download again,and how do i access it?
If i have to download again,should i uninstall the old one
Moving this discussion to the Photoshop General Discussion forum.
Lerdalen has Photoshop CC ever worked properly on your computer? If not then I would recommend reviewing your installation logs for error messages. You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.
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Details follow:
Process:
Adobe Photoshop CS5 [652]
Path:
/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:
com.adobe.Photoshop
Version:
12.0 (12.0x20100407.r.1103] [12.0)
Code Type:
X86-64 (Native)
Parent Process: launchd [150]
Responsible:
Adobe Photoshop CS5 [652]
User ID:
502
Date/Time:
2014-04-16 16:35:27.633 -0400
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 1F2C4F3E-5E6B-3D9B-95BC-93A3BC78FA3D
Sleep/Wake UUID: F8FE9893-9203-4041-8B08-53D9AF2D833A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff72717818
VM Regions Near 0x7fff72717818:
__DATA
00007fff726fe000-00007fff72700000 [
8K] rw-/rwx SM=COW /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
--> __DATA
00007fff72700000-00007fff72755000 [ 340K] rw-/rwx SM=COW /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
unused shlib __DATA
00007fff72755000-00007fff7278d000 [ 224K] rw-/rwx SM=COW system shared lib __DATA not used by this process
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ???
0x00007fff72717818 OBJC_CLASS_$_NSMutableArray + 0
1 com.apple.print.framework.PrintCore
0x00007fff8cec56f1 PMRelease + 43
2 com.adobe.Photoshop
0x0000000100c237cf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9727123
3 com.adobe.Photoshop
0x0000000100c23e7d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728833
4 com.adobe.Photoshop
0x0000000100c23eb7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728891
5 com.adobe.Photoshop
0x0000000100c23da5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728617
6 com.adobe.Photoshop
0x0000000100aee053 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8459543
7 com.adobe.Photoshop
0x0000000100768c64 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4768040
8 com.adobe.Photoshop
0x0000000100af067e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8469314
9 com.adobe.Photoshop
0x0000000100af0be9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8470701
10 com.adobe.Photoshop
0x0000000100af1295 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8472409
11 com.adobe.Photoshop
0x000000010007bbdc 0x100000000 + 506844
12 com.adobe.Photoshop
0x00000001000d6a7e 0x100000000 + 879230
13 com.adobe.Photoshop
0x00000001000d6a9e 0x100000000 + 879262
14 com.adobe.Photoshop
0x0000000100066eb1 0x100000000 + 421553
15 com.adobe.Photoshop
0x0000000100071d74 0x100000000 + 466292
16 com.adobe.Photoshop
0x000000010006716f 0x100000000 + 422255
17 com.adobe.Photoshop
0x0000000100067232 0x100000000 + 422450
18 com.adobe.Photoshop
0x00000001012f0007 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16856267
19 com.apple.AppKit
0x00007fff8328db89 -[NSApplication run] + 646
20 com.adobe.Photoshop
0x00000001012ee19c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848480
21 com.adobe.Photoshop
0x00000001012ef3c7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16853131
22 com.adobe.Photoshop
0x0000000100068e82 0x100000000 + 429698
23 com.adobe.Photoshop
0x0000000100238308 0x100000000 + 2327304
24 com.adobe.Photoshop
0x00000001002383a7 0x100000000 + 2327463
25 com.adobe.Photoshop
0x0000000100002ea4 0x100000000 + 11940
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff874d1662 kevent64 + 10
1 libdispatch.dylib
0x00007fff8712e43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff8712e152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cfb9c3b _pthread_cond_wait + 727
2 com.adobe.amt.services
0x0000000109696c53 AMTConditionLock::LockWhenCondition(int) + 37
3 com.adobe.amt.services
0x000000010968fcce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
4 com.adobe.amt.services
0x0000000109696cbe AMTThread::Worker(void*) + 28
5 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff874cca6e semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8ad7f47b MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x000000010c22ebd3 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8ad7f6c3 PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
5 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
6 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cfb9c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8adae800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8adae9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8ad7f145 MPWaitOnQueue + 192
5 AdobeACE
0x000000010592923d 0x1058ef000 + 238141
6 AdobeACE
0x0000000105928bea 0x1058ef000 + 236522
7 com.apple.CoreServices.CarbonCore
0x00007fff8ad7f6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff874d0a3a __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff89a5adc0 nanosleep + 200
2 com.adobe.PSAutomate
0x000000010e5820fb ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate
0x000000010e564033 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.PSAutomate
0x000000010e5821f6 ScObjects::Thread::go(void*) + 166
5 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff874cca1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff874cbd18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff84657155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff84656779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff846560b5 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x00007fff8343a16e _NSEventThread + 144
6 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cfb9c3b _pthread_cond_wait + 727
2 com.adobe.adobeswfl
0x00000001453e404d APXGetHostAPI + 2430509
3 com.adobe.adobeswfl
0x00000001451a5a39 APXGetHostAPI + 77849
4 com.adobe.adobeswfl
0x00000001453e4161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl
0x00000001453e42ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl
0x00000001453e43b0 APXGetHostAPI + 2431376
7 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cfb9c3b _pthread_cond_wait + 727
2 com.adobe.adobeswfl
0x00000001453e404d APXGetHostAPI + 2430509
3 com.adobe.adobeswfl
0x00000001451a5a39 APXGetHostAPI + 77849
4 com.adobe.adobeswfl
0x00000001453e4161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl
0x00000001453e42ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl
0x00000001453e43b0 APXGetHostAPI + 2431376
7 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cfb9c77 _pthread_cond_wait + 787
2 com.adobe.adobeswfl
0x00000001453e4019 APXGetHostAPI + 2430457
3 com.adobe.adobeswfl
0x0000000145579943 APXGetHostAPI + 4091683
4 com.adobe.adobeswfl
0x00000001453e4161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl
0x00000001453e42ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl
0x00000001453e43b0 APXGetHostAPI + 2431376
7 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cfb9c77 _pthread_cond_wait + 787
2 com.adobe.adobeswfl
0x00000001453e4019 APXGetHostAPI + 2430457
3 com.adobe.adobeswfl
0x000000014540095c APXGetHostAPI + 2547516
4 com.adobe.adobeswfl
0x00000001453e4161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl
0x00000001453e42ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl
0x00000001453e43b0 APXGetHostAPI + 2431376
7 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff874d091a __recvfrom + 10
1 ServiceManager-Launcher.dylib
0x0000000110312982 Invoke + 54020
2 ServiceManager-Launcher.dylib
0x0000000110311adf Invoke + 50273
3 ServiceManager-Launcher.dylib
0x0000000110310b26 Invoke + 46248
4 ServiceManager-Launcher.dylib
0x0000000110310b81 Invoke + 46339
5 ServiceManager-Launcher.dylib
0x0000000110310c02 Invoke + 46468
6 ServiceManager-Launcher.dylib
0x000000011030b30d Invoke + 23695
7 ServiceManager-Launcher.dylib
0x000000011030b4a6 Invoke + 24104
8 ServiceManager-Launcher.dylib
0x000000011030bf2f Invoke + 26801
9 ServiceManager-Launcher.dylib
0x000000011030c01d Invoke + 27039
10 ServiceManager-Launcher.dylib
0x000000011030f31f Invoke + 40097
11 ServiceManager-Launcher.dylib
0x000000011030f5c5 Invoke + 40775
12 ServiceManager-Launcher.dylib
0x000000011030fb84 Invoke + 42246
13 ServiceManager-Launcher.dylib
0x000000011030fd71 Invoke + 42739
14 ServiceManager-Launcher.dylib
0x0000000110301daf Login + 1773
15 ServiceManager-Launcher.dylib
0x0000000110303295 Login + 7123
16 ServiceManager-Launcher.dylib
0x00000001103102a8 Invoke + 44074
17 ServiceManager-Launcher.dylib
0x00000001103126c1 Invoke + 53315
18 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
19 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
20 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cfb9c77 _pthread_cond_wait + 787
2 com.apple.CoreServices.CarbonCore
0x00007fff8adae9e7 TSWaitOnConditionTimedRelative + 148
3 com.apple.CoreServices.CarbonCore
0x00007fff8adae609 TSWaitOnSemaphoreCommon + 424
4 com.apple.CoreServices.CarbonCore
0x00007fff8ad6a1c4 AsyncFileThread(void*) + 257
5 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 13:: Dispatch queue: NSOperationQueue Serial Queue
0 libsystem_kernel.dylib
0x00007fff874d0746 __psynch_mutexwait + 10
1 libsystem_pthread.dylib
0x00007fff8cfba779 _pthread_mutex_lock + 372
2 com.apple.Foundation
0x00007fff8c05022b -[NSLock lock] + 145
3 com.apple.AppKit
0x00007fff834fefc1 __37-[NSUIHeartBeat updateHeartBeatState]_block_invoke135 + 62
4 com.apple.Foundation
0x00007fff8c06d0b5 -[NSBlockOperation main] + 75
5 com.apple.Foundation
0x00007fff8c04c8ac -[__NSOperationInternal _start:] + 642
6 com.apple.Foundation
0x00007fff8c04c54b __NSOQSchedule_f + 64
7 libdispatch.dylib
0x00007fff8712c2ad _dispatch_client_callout + 8
8 libdispatch.dylib
0x00007fff8712e68f _dispatch_queue_drain + 451
9 libdispatch.dylib
0x00007fff8712f9dd _dispatch_queue_invoke + 110
10 libdispatch.dylib
0x00007fff8712dfa3 _dispatch_root_queue_drain + 75
11 libdispatch.dylib
0x00007fff8712f193 _dispatch_worker_thread2 + 40
12 libsystem_pthread.dylib
0x00007fff8cfb8ef8 _pthread_wqthread + 314
13 libsystem_pthread.dylib
0x00007fff8cfbbfb9 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff874d0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8cfb8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8cfbbfb9 start_wqthread + 13
Thread 15:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib
0x00007fff874d0a3a __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff89a5adc0 nanosleep + 200
2 libsystem_c.dylib
0x00007fff89a5acb2 usleep + 54
3 com.apple.AppKit
0x00007fff834fe21d -[NSUIHeartBeat _heartBeatThread:] + 2132
4 com.apple.Foundation
0x00007fff8c0ab76b __NSThread__main__ + 1318
5 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff874d0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8cfb8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8cfbbfb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff72717778 rbx: 0x0000600002242af0 rcx: 0x0000000000000001 rdx: 0x0000000000000001
rdi: 0x0000600002242af0 rsi: 0x00006080004097e8 rbp: 0x00007fff5fbff380 rsp: 0x00007fff5fbff378
r8: 0x0000000000000001 r9: 0x0000000000000001 r10: 0x00007fff903f14ae r11: 0x00007fff8cec56c6
r12: 0x000060800145f350 r13: 0x00006080004097e0 r14: 0x0000000000000001 r15: 0x00007fff5fbff4b0
rip: 0x00007fff72717818 rfl: 0x0000000000010206 cr2: 0x00007fff72717818
Logical CPU:
1
Error Code:
0x00000015
Trap Number:
14
Binary Images:
0x100000000 -
0x1026b5fff +com.adobe.Photoshop (12.0 - 12.0x20100407.r.1103] [12.0) <B69D89E5-01DD-C220-48B1-E129D0574536> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x103295000 -
0x10330dfef +com.adobe.adobe_caps (adobe_caps 3.0.116.0 - 3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103323000 -
0x103329fff org.twain.dsm (1.9.5 - 1.9.5) <E614CAAE-7B01-348B-90E4-DB3FD3D066A6> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103331000 -
0x103341ff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <5D6FFC4E-7B81-3E8C-F0D4-66A3FA94A837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x10334c000 -
0x103350fff com.apple.agl (3.2.3 - AGL-3.2.3) <5358D6CD-D890-3D83-B0F3-1C96C0128430> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103357000 -
0x10355dfef +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <499B4E7A-08BB-80FC-C220-D57D45CA424F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x1035f0000 -
0x10379efef +com.adobe.owl (AdobeOwl version 3.0.91 - 3.0.91) <C36CA603-EFFB-2EED-6CEE-0B532CE052D2> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x103840000 -
0x103c70fef +AdobeMPS (1) <FA334142-5343-8808-7760-4318EB62AD51> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103dca000 -
0x1040f5ff7 +AdobeAGM (1) <52E17D56-6E7A-A635-82ED-5DE1F3E5045D> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x7fff847cbfff com.apple.CoreFoundation (6.9 - 855.14) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff848f4000 -
0x7fff848f5ff7 libSystem.B.dylib (1197.1.1) <5292BF21-9406-32D5-8BB3-7DD02C672FA0> /usr/lib/libSystem.B.dylib
0x7fff848f6000 -
0x7fff8491afff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff8491b000 -
0x7fff84a89ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x7fff84a8a000 -
0x7fff84a9affb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff84a9b000 -
0x7fff84ee9fff com.apple.VideoToolbox (1.0 - 1273.49) <27177077-9107-3E06-ADAD-92B80E80CDCD> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff84eea000 -
0x7fff84ef4ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff84f52000 -
0x7fff84f6dff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff84f6e000 -
0x7fff84f70fff libRadiance.dylib (1042) <B91D4B97-7BF3-3285-BCB7-4948BAAC23EE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff84f71000 -
0x7fff84f77fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x7fff854c6000 -
0x7fff854c7ff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x7fff854c8000 -
0x7fff85664ff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff85665000 -
0x7fff8566fff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff85670000 -
0x7fff8567dfff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8567e000 -
0x7fff8574ffff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x7fff85828000 -
0x7fff85c09ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff85c0a000 -
0x7fff85c55fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x7fff85c56000 -
0x7fff85d06ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff85d07000 -
0x7fff85d07fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff85d08000 -
0x7fff85d40ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
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0x7fff85d71fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff85d72000 -
0x7fff85d7bff7 libcldcpuengine.dylib (2.3.58) <C8785704-6195-3129-86CA-20F0F3C20F15> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengine.dyli -
I have joined adobe photoshop but the program shut down after just one minute, why? I cannot use it!
I have joined adobe photoshop but the program shut down after just one minute, why? I cannot use it!
Without proper system information and other details nobody can tell you anything. If the program shuts down after a while then presumably it fails to verify your activation, so refer to this:
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
CS2 Photoshop Keeps shutting down! Adobe Tech. Supp. said to come here!
I know I'm using an older version of the Creative Suite Package...Adobe Tech Support said they won't support CS2 on the phone & that the best I can hope for is to come here soooo....
I've been using Photoshop for the better part of 3 years with little to no incident & last night I installed the Microsoft Office 2011 Package on my Macbook Pro & now, my Photoshop literally is shutting down every 30 seconds. It started when I tried to open a PDF file (which I've done a thousand times before) while having the Photoshop program open at the same time...
I removed CS & the CS2 Upgrade & reinstalled everything & now it's even WORSE...None of the Adobe Updates (especially the Photoshop 9.0 updater) are updating properly & Photoshop is shutting down even WITHOUT trying to open a PDF file- it stays open about 30 seconds & then disappears & asks if I want to report the problem to Apple or to ignore it or relaunch it....
HELP!!! I'm going to remove the Office 2011 Package next in hopes of fixing it but how could the 2 not work together?? I've been trying to get this fixed for over 5 hours now & am getting a little frustrated
I need to get this fixed asap too because i use Photoshop about 60 hours a week for my business & need to be able to use it this weekend & next week! I don't have the $$ to get the upgrade to CS5 right now...
Thanks for any help or info you can give so I can get this resolved!
JeepgirlHere's My Computer Info:
Model Name: MacBook Pro (Mac OS X Version 10.5.8)
Model Identifier: MacBookPro5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.53 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Sudden Motion Sensor:
State: Enabled
My Computer has Capacity of 595 GB & has 372 GB available
& RAM of 4 GB
Type: DDR3
Speed: 1067 MHz (not much I know! lol)
I tried uninstalling it with an uninstaller but it didn't work/remove all of the components so i drug it to the trash & deleted it that way Same with the MS Office package- i just drug it to the trash...
I didn't trash the Adobe preferences first...where should i do that? Maybe that would fix it??
Photoshop didn't shut down all day & then I tried to open a PDF file with it (which i have done ALOT before with no problems) & it shut down today, repeatedly...now it shuts down when I'm not doing anything it- I just open it, & it just sits open for a few seconds & shuts down & gives me the Apple error that is "OS X Photoshop shut down unexpectedly ignore, report, relaunch?" When I click Report & ask for details- here is what it gave me like 5 minutes ago:
Process: Adobe Photoshop CS2 [1893]
Path: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier: com.adobe.Photoshop
Version: 9.0.2 (9.0.2x312 [20060822.902x312 02:00:00 cutoff]9.0.2x311) (9.0.2)
Code Type: PPC (Translated)
Parent Process: launchd [91]
Interval Since Last Report: 5678 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 108 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-06-25 01:03:48.603 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 413044D3-39B9-420C-85E3-4019B6DF939D
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000002f80004b
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x813f00c9 0 + 2168389833
Thread 1:
0 ??? 0x800bc266 0 + 2148254310
1 ??? 0x800c3a5c 0 + 2148285020
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418
Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80bdb8b 0xb8000000 + 777099
4 translate 0xb80b7007 0xb8000000 + 749575
5 translate 0xb80d49c0 0xb8000000 + 870848
6 translate 0xb813ce79 spin_lock_wrapper + 1981
7 translate 0xb8011b64 0xb8000000 + 72548
Thread 3:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80dfb0b 0xb8000000 + 916235
3 ??? 0x81d9ae86 0 + 2178526854
Thread 4:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80dfb0b 0xb8000000 + 916235
3 ??? 0x81d9ae86 0 + 2178526854
Thread 5:
0 translate 0xb815289e spin_lock_wrapper + 90594
1 translate 0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
2 translate 0xb80dfb0b 0xb8000000 + 916235
3 ??? 0x81f66666 0 + 2180408934
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x2f80003b ebx: 0x40b3ffbf ecx: 0x00000001 edx: 0x00000004
edi: 0x74fd5797 esi: 0x00000002 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010213 eip: 0x813f00c9 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x2f80004b
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 -psn_0_417894
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb011ce24, 0xb8152863)
0x923a979c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x19844428: /Applications/Adobe Photoshop CS2/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support : ThreadFunction(void*) + 64
0x92395388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x96b961d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x923a97e0 ctr: 0x96b05240
r00: 0xffffffda r01: 0xf0101da0 r02: 0x18b397a0 r03: 0x00005507
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x30c54017 r09: 0x2f33dc70 r10: 0x30c5400f r11: 0xa0aaca78
r12: 0x96b05240 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x198443fc
r28: 0x80000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x923a9780
Thread 1: (0xb0220e20, 0xb815289e)
0x96b48338: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 1260
0x92375944: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 244
0x92375718: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 432
0x923753dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : AsyncFileThread(void*) + 68
0x96b961d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x96b48378 ctr: 0x96b05250
r00: 0xffffffd9 r01: 0xf0203cb0 r02: 0xa0aa753c r03: 0x00006203
r04: 0x00006303 r05: 0x0000003c r06: 0x00000000 r07: 0x00000000
r08: 0x00012c00 r09: 0x00000001 r10: 0xf0203e68 r11: 0xa0aaca74
r12: 0x96b05250 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x92455570 r22: 0x92455570 r23: 0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0xf0203e68 r27: 0xa0aa7e60
r28: 0xa041ba4c r29: 0xa0aa753c r30: 0xa041ba80 r31: 0x96b47e60
Thread 2: (0xb019ee24, 0xb8152863)
0x923a979c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x018ecf90: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACESemaphoreList::Wait(unsigned long) + 36
0x018ed1dc: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACEMPThread::Task() + 76
0x018ecba0: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : _TaskGlue + 28
0x92395388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x96b961d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x923a97e0 ctr: 0x96b05240
r00: 0xffffffda r01: 0xf0182d20 r02: 0x1f0c0530 r03: 0x00005b03
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00004783 r09: 0x2f33dc70 r10: 0x00000000 r11: 0xa0aaca78
r12: 0x96b05240 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x923a9780
Thread 3: Crashed (0xb7fffacc, 0x813f00c9)
0x1f0066a1: No symbol
0x935370c8: /usr/lib/libobjc.A.dylib : _objc_msgSend + 264
0x9757fe9c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : ___CFDictionaryDeallocate + 308
0x975b05ec: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFRelease + 272
0x975b05ec: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFRelease + 272
0x90d13938: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText : TLine::~TLine() + 48
0x975b05ec: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFRelease + 272
0x92110f3c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TCoreTextLineInfo::~TCoreTextLineInfo() + 60
0x92027604: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TLayoutInfo::Clear() + 84
0x92027594: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TCoreTextEngine::InvalidateLayout() + 28
0x91fd9cc4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TCoreTextEngine::Init(void const*, THIThemeTextInfo const*) + 76
0x91fd99d4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TThemeTextCache::Create(void const*, THIThemeTextInfo const*) + 208
0x91fd9578: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : DataEngine::GetTextDimensions(void const*, float, HIThemeTextInfo*, float*, float*, float*) + 308
0x91fd93f8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _HIThemeGetTextDimensions + 192
0x92019954: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIStandardMenuView::MeasureItemTextWidth(__CFString const*, TextLayout*, __CTFont const*) + 140
0x92197648: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIStandardMenuView::GetItemWidth(float, TextLayout*, unsigned char*) + 1196
0x92016fd8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIStandardMenuView::GetOptimalSizeSelf(CGSize*, float*) + 652
0x92016be0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::SendGetOptimalBounds(CGRect*, float*) + 184
0x92016aec: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::GetOptimalSize(CGSize*, float*) + 48
0x9201674c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HandleCalculateMenuSize(OpaqueEventRef*) + 160
0x91fbf2d8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : MenuData::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 340
0x91fbac4c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x91fb9de4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x91fb9c00: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
0x92016558: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _CalcMenuSizeOnDevice(MenuData*, unsigned short, unsigned int, CGRect const*, unsigned long) + 748
0x92106508: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::GetMenuWidthSmartRecalc(OpaqueMenuRef*) + 44
0x92105c1c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::GetOptimalSizeInternal(CGSize*, float*) + 784
0x921055e4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::LayoutIfNecessary() + 120
0x92105390: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::DoCalc(OpaqueRgnHandle*, __HIShape const**) + 40
0x92105278: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::GetPartRegionOrShapeSelf(short, OpaqueRgnHandle*, __HIShape const**) + 232
0x91fd2238: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::SendGetPartRegionOrShape(short, OpaqueRgnHandle*, __HIShape const**) + 276
0x9208f570: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 300
0x9208f40c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::DrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned long) + 284
0x9212b6a4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _DrawControlInCurrentPort + 84
0x003e9610: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : SubViewContainingPoint(TView*, VPoint const&) + 12684
0x00074cc0: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 302596
0x00074ebc: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 303104
0x00074ebc: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 303104
0x00a08df8: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : PercentageWindowVisible(TWindow*) + 1907984
0x008218d0: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : XPEPLaunch::IsRunning(unsigned short const*) + 32420
0x008213fc: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : XPEPLaunch::IsRunning(unsigned short const*) + 31184
0x00075054: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 303512
0x00074ca0: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 302564
0x00074ebc: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 303104
0x00074ebc: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 303104
0x00074ebc: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 303104
0x005f4d04: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : SubViewContainingPoint(TView*, VPoint const&) + 2156672
0x0096c110: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : PercentageWindowVisible(TWindow*) + 1265704
0x000648b0: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 236020
0x0032d390: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : NewObjectBySignature(unsigned long, CStr255 const&) + 2720
0x91fbac4c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x91fb9de4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x91fb9c00: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
0x91fe9b8c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 312
0x91fbb0a0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2596
0x91fb9de4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x91fd6d08: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _SendEventToEventTarget + 56
0x920454ac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _ToolboxEventDispatcher + 88
0x920984f4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _GetOrPeekEvent + 388
0x920981c0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _GetNextEventMatchingMask + 152
0x92097fec: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _WNEInternal + 176
0x92097f28: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _WaitNextEvent + 76
0x007ea8f0: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : InitUPrinting() + 363508
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x93525000 ctr: 0x93536fc0
r00: 0x00000000 r01: 0xbfffb2e0 r02: 0x3ae00001 r03: 0x9001005c
r04: 0x935d40d0 r05: 0x00000000 r06: 0x00000009 r07: 0x2f3fc080
r08: 0x2f3fc080 r09: 0x00000004 r10: 0x9352ec40 r11: 0x00000000
r12: 0x9001005c r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0xffffffff
r20: 0xbfffbc70 r21: 0xbfffb8c0 r22: 0xa0bccdb0 r23: 0x2f399b24
r24: 0x2f3940b0 r25: 0x00000004 r26: 0x9001005c r27: 0x2f399af0
r28: 0x935d40d0 r29: 0x00000004 r30: 0xa018879c r31: 0x93524fb8
Thread 4: (0xb009a77c, 0xb81529ef)
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
0x92372fe4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TS_exception_listener_thread + 112
0x96b961d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x96b0c100 ctr: 0x96b051d0
r00: 0xffffffe1 r01: 0xf0080de0 r02: 0xa0aad11c r03: 0x03952600
r04: 0x00000002 r05: 0x00000000 r06: 0x00000054 r07: 0x0000522b
r08: 0x00000000 r09: 0x00000000 r10: 0x00000000 r11: 0xa0aac68c
r12: 0x96b051d0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x03952600 r25: 0x00000054 r26: 0x0000522b r27: 0x00000000
r28: 0x00000000 r29: 0x00000002 r30: 0x00000002 r31: 0x92372f7c
I'm pretty computer savvy- but still learning a lot on MAC stuff & I don't have good answers to your last 4 questions...I MIGHT have a TWAIN enabled? I do have a scanner/printer/combo that i've used with this laptop & I know it picks up remote ones when i go to clients offices...
I couldn't tell if there was a font conflict today when i was working in Photoshop- but that could be the situation- where would i go to check this out? I can't keep photoshop open long enough to check & i've removed MS2011 now...
I don't know about haxies or photoshop plugins? & I don't know enough about this stuff to try testing anything or do much system maintenance (unfortunately) :-( I guess I might after this huh? lol
Thanks SO MUCH for any additional direction or insight you can offer!! :-) -
Photoshop Elements shuts down upon opening
as of this past saturday after opening up photoshop elements 8 program, it shuts down after approx. 4 to 6 seconds, what is the fix to this problem. thanks!
Ronzie, thanks for the response, If I delete my Photoshop Elements 8 and install PSE 10, can I import the old photos that used to be in Photoshop Elements 8 into PSE 10?
thanks! Mike Cardenas
Date: Wed, 16 Nov 2011 20:40:39 -0700
From: [email protected]
To: [email protected]
Subject: Photoshop Elements shuts down upon opening
Re: Photoshop Elements shuts down upon opening created by ronzie99 in Photoshop Elements - View the full discussion
If you normally open with Organizer perhaps it is encountering a corrupt image in its cached folder on opening.
I just installed PSE 10 and set up a shortcut to go right to the full editor. See if that works for you.
If you have a lot of disk activity on starting, more than usual, previously installing certain plug-ins requires PSW to rebuild its cache system where these are stored.
In Organizer if you can set a preference to not open up the last folder used automagically, you might get it to start. Then when selecting folders to browse you can note which folder causes a crash. If you start the editor directly perhaps in preferences you'll find an Organizer setting to try this out.
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Why does the screenline shut down after about 2 clips? the tutorial worked fine.
Why does the screenline shut down after about 2 clips? the tutorial worked fine.
I don't know about MOD files, since I don't use them
>As a beginner
LOTS of learning information in these links
Online User Guide http://help.adobe.com/en_US/premiereelements/using/index.html
-Page to download current PDF http://helpx.adobe.com/premiere-elements.html
Importing Video http://forums.adobe.com/thread/1065281
-and project settings http://forums.adobe.com/thread/1112086
Saving & Sharing http://forums.adobe.com/thread/1137128
-Sharing to DVD or BluRay http://forums.adobe.com/thread/1137645
-Sharing for Movies http://forums.adobe.com/thread/1051093
-Sharing for Computer http://forums.adobe.com/thread/1058237
Steve's Basic Training Tutorials... steps are the same for several versions
-http://forums.adobe.com/thread/537685
-v11 http://www.amazon.com/Muvipix-Guide-Premiere-Elements-version/dp/1479311200/
-All http://www.amazon.com/Tricks-Adobe-Premiere-Elements-Muvipix-com/dp/1451529724/
-and http://forums.adobe.com/thread/498626
-and http://prodesigntools.com/four-hours-free-video-tutorials-new-photoshop-elements-9-pse9.ht ml
-and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-premiere-elements-7-and- 8.html
FAQ http://forums.adobe.com/community/premiere_elements/premiere_elements_faq
TIPS http://forums.adobe.com/community/premiere_elements/premiere_elements_tips
Another help site http://muvipix.com/ or http://muvipix.com/phpBB3/ -
Having problems with Bridge shutting down after saving photo in PS Cs5,,,,,,,,, Also when i attempt to update either PS or bridge get an error message in Adobe application manger "Error loading updater workflow"
Sorry for the late reply. My email firewall has become a little over zealous & sent a lot of my emails straight to my junk email folder, so I have only just now discovered your reply in my junk mail folder.
The only "don't open files exceeding xxx megabytes" instruction I can find in my Prefs, is in the Bridge Prefs for Thumbnails, & mine is set at 1000mb. The biggest files I handle are bigger than 200mb so I should be able to open a few, not just one.
However, this doesn't explain why I can open a psd format file of 180mb, close it, but then can't open a RAW format file of only 26mb immediately after.
I can open the RAW file only if I restart my computer - very annoying!
However, thanks for the advice about the video card & memory.
So, I'm still stuck as to what the issue is. -
How to find out why my MBP will always try to shut down after 1 hour
Dear all,
this is a question too complicated for me to answer; I have previously tried to solve this problem in a usenet forum (comp.sys.mac.system) - but we didn't get it solved there, and I finally gave up on it. However, it still persists, and it is so annoying that I want to try another approach on it this time using the Apple Discussions Forum.
The problem is as follows: my relatively new (bought in december '09) MacBook Pro 13" (2.53 GHz Intel Core 2 Duo, 4 GB RAM) has a problem: always when I leave it untouched for one hour, something within the system would try to make the computer shut down (system halt). Please note right that this seems NOT to be a hardware-related issue (al least not simply a bad mother-board or sth. similar - there are a lot of threads about MacBooks that seem to shut down immediately, like fainting - this is not the case here). Instead, the system behaves like anytime when a user-requested shut down is invoked - for example, the running applications would check if any changes should be saved, and ask questions. The only thing is: I did not request a system shut down, and even more: I do not WANT the system to shut down. In fact, this whole problem is extremely annoying, since it constantly messes up my open documents (e.g. the TextMate workspace I usually set up, or similar things), forcing me to reestablish my workspace at least once a day. Over time, this can be very annoying for a computer that's used for work!!
During the course of my earlier discussions in the forum, we tried to find out what makes the computer go down - looking through the system log files etc. - but to no avail: we couldn't trace back the event that has caused the system to invoke the shut down procedure. However, it seems that this issue is related to the Mac operating system, and not the hardware - and this is why I ask this question here (and not in the MacBook Pro section). It may be that we simply didn't look in the right place - or not with the right tools - and I hope that there may be some people here with some new ideas how to trace the reason for this procedure. Everything I can tell now with some certainty (and I couldn't do it before in the usenet forum) is that the shutdown seems to be invoked about one hour after the system has been left untouched by a user (no key strokes, no mouse movements); I know this because I use my Mac for a wake up call now - and, since I sometimes need more than an hour for that, I can tell that this problem causes iTunes to quit one hour after the Mac has booted (which makes my wake-up music to switch off... and some of the running applications with no changes to save).
It would be very important for me to solve and remove this annoying problem, and I think that this really shouldn't happen! Needless to say, I haven't set the energy savings settings such that the system would shut down after one hour (in fact, I have set the system to always stay on when attached to a power supply); still, the problem prevails.
Does anyone of You specialists have a good clue or smart suggestion where (or probably how) else to look to find out what causes the shutdown? Thanks a lot for taking the time and considering this annoying problem!
Best,
BjörnYes - it is a bit frightening... Had other Macs before this MacBook (Pro), and never experienced such a problem. Don't know - of course I look into the Preference settings from time to time, and maybe I have changed that setting on the other computers... it never occurred to me...
What an annoyance such a simple decision to make the auto-shutdown after one hour a default can be! Probably, Apple reconsiders :-D I'd rather prefer an auto-lock of the account (instead of an auto-log off)... but I believe it has been expressed often enough that, in this particular case, the - pardon me - Windows-solution (to offer a simple lock of the account, the Windows-L-key combination, IIRC) is much more practical... to copy that behaviour under Mac OS X, You'd have to go through lengths...
Anyway! Pondind, thank You very much!!! Solved a kind of embarassing, but huge problem of mine!
Best,
Björn -
Several Apps seem to mysteriously shut down after using them for a while. Face Book shuts down , netflix, Safari, and other Apps. They work fine for a short while, or a long while, and then shut down and it brings me to my regular desktop screen. I've tried restarting by completely shutting down the IPad until I see the apple pic and turned it back on, but the shutdowns of apps continue. Anyone else have this issue? It generally started shortly after downloading and installing IOS 7......
Hi jennyoutwest,
Welcome to the Support Communities!
The following articles will provide some troubleshooting steps for your iPhone.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
The final troubleshooting step would be to restore your device:
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition. Before restoring:
Verify that you are using the latest version of iTunes.
Back up your device.
Transfer and sync content to your computer.
Cheers,
- Judy -
MacBook Retina shuts down after a few seconds after every boot
Hi there
My retina macbook keeps shutting down after booting and rebooting by its own a minute later. No error message is displayed or anything like it, it just magically shuts down.
It had been working fine until now but it seems to be going crazy for whatever reason...
When it shuts down by itself, I can't turn it on myself. It does it on its own even if the lid is closed and then shuts down again after about 30 seconds.
This only happens when it's connected to a power source (it doesn't even start when it's not).
I have tried to reset the PRAM without success.
The only time the issue doesn't happen is when I do a Safe Boot.
Can anybody tell me what is up with my Macbook (I really need it for work AND school).
ThanksHave you done a SMC reset?
http://support.apple.com/en-us/HT201295
Run an Apple Hardware Test:
http://support.apple.com/en-us/HT201257
Download and post an EtreCheck report:
http://www.etresoft.com/etrecheck
Ciao. -
Mac shuts down after 5 minutes Help!!!!
My computer: imac G3, DV Special Edition, 500Mhz, 384 mb ram, 80 gig hard drive
This is an odd one...like many others before me the computer just died one day. it would not start up, no sounds, just dead. A few minutes later I tried to turn it on and it came on, but 5 minutes later, it died.
This is the strange part. I took the plug from the socket and waited a few minutes, then pluged the computer back up. It came on. But only for a few mintes and again shut off.
This time I left the plug in the socket, waited a few minutes and tried again. Nothing.
I then took the plug out waited about 30 minutes and it came back on for about 5 minutes and shut down. It only seems to come on if I let the computer sit idle with the plug out.
I have noticed that the computer does not keep time properly.
What I have done.
1. I have pressed the Cuda Button, and yes it did start up, but only for about 5 minutes.
2. I have tried to reinstall the system hardware, but the computer dies before completion.
Should I replace the battery? What else can be done?
Help!I have the same problem. I don't have good news, though. I have replaced the battery, pressed the reset button, even replaced the power supply board (not the video board -- which is the only thing I have decided I'm not willing to do). My computer usually shuts down after 5 minutes, but will sometimes stay working fine for a couple of hours. I managed to update the firmware and OS to the very latest, but still it dies. Mine will also occasionally flicker and freeze, which can be restarted by holding down the power button.
I would replace the video board, except the people trying that don't have quite the same problem (theirs don't start up at all), and there is no source I've found that would have new boards, so you would get a bad board, or the same problem eventually. Some people point to a transformer on the video board, but again the symtoms are not quite the same (they smell burt electronics or hear a hissing/crackling sound before it dies.
I have just packed mine away and I'm working on a new G5, but I sure hope the old iMac can be fixed so my kids can use it. I just didn't want you to have to go down the same road just to find nothing helped. Good luck, and if you have any new ideas, I would be glad to hear them. -
My mac shuts down automatically after 10 Min., I must sign in again and the movie or whatever I just watch is still on in the back.
How can I prefend this cutoff?
I read all the comments, but no help. Even if I turn off the Mac or unplug it, it does not help.No, did not help. I take it to the store. Thanks anyway.
2014-09-23 1:16 GMT-04:00 Apple Support Communities Updates <
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> -
Mac shuts down after boot. Is it the logic board?
mac shuts down after boot. Doesn't go beyond gray screen with apple. Is it the logic board?
I do not have the start up disks to safe boot or check the hardware.
Any ideas what the problem is or is it junk? It is 8 years old.Shutdown your machine. Hold down the shift key. Poweron. Wait awhile Wait awhile while you harddrive
is being checked.
http://support.apple.com/kb/ht1455
I'd let the machine sit for awhile in open firmware & see if it stays alive. Do a few prints.
Sometimes if volumes don't appear in Startup Manager (what you get when you hold down the Option key at startup), you need to reset the Mac's PRAM, NVRAM, and Open Firmware. Shut down the Mac, then power it up, and before the screen lights up, quickly hold down the Command, Option, P, and R keys, until the Mac has chimed twice more after the powerup chime. Then, before the screen lights up, hold down Command-Option-O-F until the Open Firmware screen appears. Then enter these lines, pressing Return after each one:
reset-nvram
set-defaults
reset-all
"The reset-all command should restart your Mac. If so, you have successfully reset the Open Firmware settings."
http://support.apple.com/kb/TS1812?viewlocale=en_US
How to eject a cd from the internal cd drive:
eject cd
List of devices:
devalias
Restore Tiger 10.4 & Leopard 10.5 DVDs are available from Apple by calling 800-767-2775 as of January 20, 2013.
https://discussions.apple.com/thread/4720126?tstart=0
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