Photoshop CC sign in problems

Does anyone know how to fix this issue...I have just updated via CC, Photoshop. I have signed out of my account and back in as well as restarted my Mac but am stuck in a loop of clicking on Photoshop, being asked to sign in, getting a success message with a continue button to open Photoshop, then getting the sign in message back up. All other applications are still working fine.\
Tried calling the support line but was waiting and waiting...any help would be much appreciated.

Please refer:
Sign in, activation, or connection errors | CS5.5 and later
Click the Chat Now button at the end of the page and talk with a live agent who would resolve it ASAP.
Regards,
Ashutosh

Similar Messages

Are you ever going to fix the "You've been signed out" problem?

I've gone through forums and your trouble shooting page and I've found a lot of angry customers over thus Creative Cloud "You've been signed out" problem. Fortunately for me, I'm not a customer. I installed it so I could download a trial or premiere with the intention to buy, but now I don't need the trial because this is issue has made up my mind. But I am still curious if you're ever going to fix it?

This is a user forum please open a problem report over at http://feedback.photoshop.com/photoshop_family/

Photoshop has encountered a problem and needs to close

I have had the cs4 software about three weeks, Everything has been running perfectly un til this morning. I was attempting to past an image to a vanishing point and got the hourglass/ spinning circle that is was working, then an error message about memory and photoshop needs to close. I closed all other programs and rebooted to attempt to correct whatever issue it had. Now whenever i try to use the program it lags badly with the simplest of tools(quick select) and then i get the photoshop has encountered a problem and needs to close. I am running windows 7, 3GB ram 2.75 usable, anthalon amd 2 dual core m300 2ghz 64 bit,
AMD M880G with ATI Mobility Radeon HD 4200
Can someone please help me figure out how to fix this.

Fault bucket 19706014, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 11.0.2.0
P3: 4bf2d91c
P4: VanishingPoint.8BF
P5: 11.0.0.0
P6: 48d395f1
P7: c0000005
P8: 000000000004a430
P9:
P10:
Attached files:
C:\Users\Johnny\AppData\Local\Temp\WERB71F.tmp.WERInternalMetadata.xml
C:\Users\Johnny\AppData\Local\Temp\WERFBFC.tmp.appcompat.txt
C:\Users\Johnny\AppData\Local\Temp\WER9A4.tmp.mdmp
These files may be available here:
C:\Users\Johnny\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_e 4881f26a567c586252e8667502237add319ee67_0ccd2665
Analysis symbol:
Rechecking for solution: 0
Report Id: c3830bd2-e129-11df-a41a-000272ab905c
Report Status: 9

Adobe AIR 3 Performance Issues and Code Signing Certificate Problem

I recently updated to Adobe AIR 3.0 SDK (and runtime) doing HTML/Javascript development using Dreamweaver CS5.5 in a Windows 7 Home Premium (64 bit).
The AIR app I'm developing runs well from within Dreamweaver. But when I create/package the AIR app and install it on my machine:
1. The app literally CRAWLS running it in my Windows 7 12G RAM machine (especially when I use the mouse to mouse over a 19-by-21 set of hyperlinks on a grid) --- IT IS THAT SLOOOOWWWW...
2. The app runs fine in my Mac OS X 10.6.8 with 4G RAM, also using the Adobe AIR 3 runtime.
About the Code Signing Certificate problem:
When I try to package the AIR app with ADT using AIR's temporary certificate feature, I get the error message "Could not generate timestamp: handshake alert: unrecognized_name".
I found some discussions on this problem in an Adobe AIR Google Groups forum, but no one has yet offered any resolution to the issue. Someone said Adobe is using the Geotrust timestamping service --- located at https://timestamp.geotrust.com/tsa --- but going to this page produces a "404 --- Page not found" error.
The Google Groups Adobe AIR page is here:
http://groups.google.com/group/air-tight/browse_thread/thread/17cd38d71a385587
Any ideas about these issues?
Thanks!
Oscar

I recently updated to Adobe AIR 3.0 SDK (and runtime) doing HTML/Javascript development using Dreamweaver CS5.5 in a Windows 7 Home Premium (64 bit).
The AIR app I'm developing runs well from within Dreamweaver. But when I create/package the AIR app and install it on my machine:
1. The app literally CRAWLS running it in my Windows 7 12G RAM machine (especially when I use the mouse to mouse over a 19-by-21 set of hyperlinks on a grid) --- IT IS THAT SLOOOOWWWW...
2. The app runs fine in my Mac OS X 10.6.8 with 4G RAM, also using the Adobe AIR 3 runtime.
About the Code Signing Certificate problem:
When I try to package the AIR app with ADT using AIR's temporary certificate feature, I get the error message "Could not generate timestamp: handshake alert: unrecognized_name".
I found some discussions on this problem in an Adobe AIR Google Groups forum, but no one has yet offered any resolution to the issue. Someone said Adobe is using the Geotrust timestamping service --- located at https://timestamp.geotrust.com/tsa --- but going to this page produces a "404 --- Page not found" error.
The Google Groups Adobe AIR page is here:
http://groups.google.com/group/air-tight/browse_thread/thread/17cd38d71a385587
Any ideas about these issues?
Thanks!
Oscar

Sign In: Problem and Resolution

Sign In:
Problem:
Others and I have had to go through several steps to sign in to this Community/Consumer forum
From a forum user here on page 6
"The log in process is still combersome.
every time I log in, it gives me the error "The message you are trying to access has been deleted. Please update your bookmarks."
I have to click the button under that statement, then click the back button on the brouser, then click "sign in" just to get it working.
And this happens every time I log in. Somebody needs to get some bug spray :-)"
Solution:
Ensure that you access the Forum Home page at this link: http://h30434.www3.hp.com/psg/
Click on Sign In and then you will be taken to HP Passport
After signing in on Passport you will be automatically be returned to the Forums Home page.
Reason:
If you access the forum from a link in a notification within your e-mail for a post for which you checked the box "E-mail me when someone replies", you will encounter the problem first noted above. After you follow the e-mail link to the forum DO NOT sign in then but instead:
Click on Forum Home (located in the row just under Sign In) and Log in to HP Passport then you are taken to Forum Home and then you must find the post you wanted to access.
Fix by Adminstrators:
Can you fix this "bug" so we can sign in at the post in the thread that our e-mail linked us to?
Sig: Pavilion Model Series# dv9500t (t=Intel)_CTO_Prod# RL653AV_Vista Ultimate (64-bit)_SP1_Intel 2 Duo CPU T7500_2 GB Ram_BIOS F.09_NVIDIA 8600M GS_200GB 7200RPM SATA Dual HD (100GBx2)_HP 300GB HD USB Kit for xb3000_8/2007

Others and I have had to go through several steps to sign in to this Community/Consumer forum
From a forum user here on page 6
I don't see page 6.
My forum does not have a page 6, so the forum did not know what to do, and asked me, if I wanted page 1, 2, or 3.   It was a little confused.
It was funny. It did not know what to do.
Because I have my settings to show the max number of posts per page.
Here's what page it's on for me:   :-)
http://h30434.www3.hp.com/psg/board/message?board.id=Hardware&thread.id=12&view=by_date_ascending&pa...
Well this link should work. :-)
http://h30434.www3.hp.com/psg/board/message?board.id=Hardware&message.id=663#M663
Here is what page 6 looks like to me. :-)
http://h30434.www3.hp.com/psg/board/message?board.id=Hardware&thread.id=12&view=by_date_ascending&pa...
Wayne Sallee
[email protected]
Message Edited by Wayne_Sallee on 12-03-2008 09:41 PM
Message Edited by Wayne_Sallee on 12-03-2008 09:43 PM

Photoshop has encountered a problem with the display driver

I rummaged around in here looking at opengl topics and others associated with the above error, but I'm not seeing what I'm encountering (or I am and I don't recognize it!).....
I bought CS4 a week or so ago, and installed it on a system running XP32 with service pack 3, 4GB of ram withe the /3GB switch set, nVidia 8600 GT card (which according to the list is supported), and multiple spindles for images, scratch, applications, and so on. I found other topics earlier so I downloaded the most recent drivers for my video card.
I'm not crashing and burning, but I'm getting some messages...
I opened an image, and while working on it I wanted to do a transform/warp. I got the message that Photoshop couldn't perform the operation because there wasn't enough memory. It didn't crash but I had to shut down CS4 and restart it to do the warp.
Most recently I opened a couple images for a panorama, and while doing the merge I got the message that "Photoshop has encountered a problem with the display driver and has temporarily disabled gpu enhancements." It tells me to check for the latest drivers - I've ALREADY got the lastest drivers. Again, no crash, just the warning. It completed the panorama.
There have been a couple other occurrences of messages of this type, so I'm curious if there's some set of preferences or system settting I need to adjust to optimize things? I've alrady adjusted the nVidia settings because I also run Lightroom and they're having problems too.
I've read the tech notes for the video and such and didn't find any set of optimizations there so is there a set of adjustments beyond the preferences that needs to be adjusted to improve memory and video performance? And if so, can someone point me to them.

As I understand it (suspect at best) XP32 can address 4 gig of memory. the /3gb switch lets the applications get at 3 gig of that. If my video card takes the first 256MB, and XP is guaranteed the other 750 of the 1st gig, and in the CS4 performance preferences I should be giving it from 1462 - 1895 MB (I've given it around 1890), that leaves me with another gig or so... Is that limited to applications or can XP use it? In any case, I'm not crashing, I just get the message every so often about being out of memory. I don't recall ever seeing this with CS3, but new version, new oddities...

Photoshop CS5.1 Crashes Upon Opening: "Photoshop has encountered a problem with the display driver-"

Every time I try to open photoshop I get a window that pops up and says:
"Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software.
GPU enhancements can be enable in the Performance panel of Preferences."
Then windows shuts the program down. The details of the problem are:
"Files that help describe the problem:
C:\Users\Owner\AppData\Local\Temp\WER70AD.tmp.WERInternalMetadata.xml
C:\Users\Owner\AppData\Local\Temp\WER9389.tmp.appcompat.txt
C:\Users\Owner\AppData\Local\Temp\WER9407.tmp.hdmp"
I'm on a custom Asus
I'm using Win7 Home Premium 64-bit
16GB RAM
Nvidia Geforce GTX 560 2GB video card
Intel i7 core 2.2 GHz
12 GB of memory
The error happens so quickly that I don't have time to do anything. Please help. >.< I've been on hold for *checks phone* 2 hours exactly. Wow. It is a legit copy and was working last month with no trouble. I've updated the drivers and tried a few solutions that have worked for other people that I found on Google (such as disabling CUDA and setting my "power management mode" to "prefer maximum performance" on my video card) but so far nothing has worked.
Thanks in advance!

It has stopped crashing because somehow it turned off "Enable GL Drawing" on its own because I could never even get a menu open. Not sure how it did that but I am grateful. I still get the error when I open Photoshop up but at least it hasn't crashed yet. At the time when it was crashing I never would have been able to get you the system info due to the speed that it was crashing upon just opening the program. In case you still need it:
Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 8
Processor speed: 2394 MHz
Built-in memory: 16361 MB
Free memory: 13322 MB
Memory available to Photoshop: 14694 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Disabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 560M/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 560M
Driver Version: 9.18.13.697
Driver Date: 20121002000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 560M
Video Card Memory: -2047 MB
Serial number: 92628077745082451425
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\
Temporary file path: C:\Users\Owner\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 931.4G, 511.4G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2010/12/13-23:37:10   64.449933   64.449933
   adbeape.dll   Adobe APE 2011/01/17-12:03:36   64.452786   64.452786
   AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0
   AdobeOwl.dll   Adobe Owl 2010/06/03-13:43:23   3.0.93   61.433187
   AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68   61.2954
   AdobePDFL.dll   PDFL 2010/12/13-23:37:10   64.341419   64.341419
   AdobePIP.dll   Adobe Product Improvement Program   5.5.0.1265
   AdobeXMP.dll   Adobe XMP Core   5.0   64.140949
   AdobeXMPFiles.dll   Adobe XMP Files   5.0   64.140949
   AdobeXMPScript.dll   Adobe XMP Script   5.0   64.140949
   adobe_caps.dll   Adobe CAPS   4,0,42,0
   adobe_OOBE_Launcher.dll   Adobe OOBE Launcher   2.0.0.36 (BuildVersion: 2.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
   AFlame.dll   AFlame 2011/01/10-23:33:35   64.444140   64.444140
   AFlamingo.dll   AFlamingo 2011/01/10-23:33:35   64.436825   64.436825
   AGM.dll   AGM 2010/12/13-23:37:10   64.449933   64.449933
   ahclient.dll    AdobeHelp Dynamic Link Library   1,6,0,20
   aif_core.dll   AIF   2.0   53.422628
   aif_ogl.dll   AIF   2.0   53.422628
   amtlib.dll   AMTLib (64 Bit)   4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
   amtservices.dll   AMTServices (64 Bit)   4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
   ARE.dll   ARE 2010/12/13-23:37:10   64.449933   64.449933
   asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/01/10-23:33:35   64.436825   64.436825
   AXEDOMCore.dll   AXEDOMCore 2011/01/10-23:33:35   64.436825   64.436825
   Bib.dll   BIB 2010/12/13-23:37:10   64.449933   64.449933
   BIBUtils.dll   BIBUtils 2010/12/13-23:37:10   64.449933   64.449933
   boost_threads.dll   DVA Product   5.0.0
   cg.dll   NVIDIA Cg Runtime   2.0.0015
   cgGL.dll   NVIDIA Cg Runtime   2.0.0015
   CoolType.dll   CoolType 2010/12/13-23:37:10   64.449933   64.449933
   data_flow.dll   AIF   2.0   53.422628
   dvaadameve.dll   DVA Product   5.0.0
   dvacore.dll   DVA Product   5.0.0
   dvaui.dll   DVA Product   5.0.0
   ExtendScript.dll   ExtendScript 2011/01/17-17:14:10   61.452840   61.452840
   FileInfo.dll   Adobe XMP FileInfo   5.0   64.140949
   icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896
   icudt36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896
   image_flow.dll   AIF   2.0   53.422628
   image_runtime.dll   AIF   2.0   53.422628
   JP2KLib.dll   JP2KLib 2010/12/13-23:37:10   64.181312   64.181312
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1263
   MPS.dll   MPS 2010/12/13-23:37:10   64.450375   64.450375
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4940
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4940
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4940
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS5.1   CS5.1
   Plugin.dll   Adobe Photoshop CS5   CS5
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   2.5.0.232
   PSArt.dll   Adobe Photoshop CS5.1   CS5.1
   PSViews.dll   Adobe Photoshop CS5.1   CS5.1
   SCCore.dll   ScCore 2011/01/17-17:14:10   61.452840   61.452840
   tbb.dll   Threading Building Blocks   2, 1, 2009, 0201
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   2.0.0.15
   WRServices.dll   WRServices Thursday January 21 2010 12:13:3   Build 0.11423   0.11423
   wu3d.dll   U3D Writer   9.3.0.113
Installed plug-ins:
   3D Studio 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Accented Edges 12.0
   ADM 3.11x01
   Angled Strokes 12.0
   Average 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Bas Relief 12.0
   BMP 12.0.2
   Camera Raw 6.7
   Chalk & Charcoal 12.0
   Charcoal 12.0
   Chrome 12.0
   Cineon 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Collada 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Color Halftone 12.0.2
   Colored Pencil 12.0
   CompuServe GIF 12.0.2
   Conté Crayon 12.0
   Craquelure 12.0
   Crop and Straighten Photos 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Crop and Straighten Photos Filter 12.0.2
   Crosshatch 12.0
   Crystallize 12.0.2
   Cutout 12.0
   Dark Strokes 12.0
   De-Interlace 12.0.2
   Dicom 12.0
   Difference Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Diffuse Glow 12.0
   Displace 12.0.2
   Dry Brush 12.0
   Eazel Acquire 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Embed Watermark 4.0
   Entropy 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Extrude 12.0.2
   FastCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Fibers 12.0.2
   Film Grain 12.0
   Filter Gallery 12.0
   Fresco 12.0
   Glass 12.0
   Glowing Edges 12.0
   Google Earth 4 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Grain 12.0
   Graphic Pen 12.0
   Halftone Pattern 12.0
   HDRMergeUI 12.0
   IFF Format 12.0.2
   Ink Outlines 12.0
   JPEG 2000 2.0
   Kurtosis 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Lens Blur 12.0
   Lens Correction 12.0.2
   Lens Flare 12.0.2
   Lighting Effects 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Liquify 12.0.1
   Matlab Operation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Maximum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Mean 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Measurement Core 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Median 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Mezzotint 12.0.2
   Minimum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   MMXCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Mosaic Tiles 12.0
   Multiprocessor Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Neon Glow 12.0
   Note Paper 12.0
   NTSC Colors 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Ocean Ripple 12.0
   OpenEXR 12.0.2
   Paint Daubs 12.0
   Palette Knife 12.0
   Patchwork 12.0
   Paths to Illustrator 12.0.2
   PCX 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Photocopy 12.0
   Photoshop 3D Engine 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Picture Package Filter 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Pinch 12.0.2
   Pixar 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Plaster 12.0
   Plastic Wrap 12.0
   PNG 12.0.2
   Pointillize 12.0.2
   Polar Coordinates 12.0.2
   Portable Bit Map 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Poster Edges 12.0
   Radial Blur 12.0.2
   Radiance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Range 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Read Watermark 4.0
   Reticulation 12.0
   Ripple 12.0.2
   Rough Pastels 12.0
   Save for Web & Devices 12.0
   ScriptingSupport 12.1
   Shear 12.0.2
   Skewness 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Smart Blur 12.0.2
   Smudge Stick 12.0
   Solarize 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Spatter 12.0
   Spherize 12.0.2
   Sponge 12.0
   Sprayed Strokes 12.0
   Stained Glass 12.0
   Stamp 12.0
   Standard Deviation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Sumi-e 12.0
   Summation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Targa 12.0.2
   Texturizer 12.0
   Tiles 12.0.2
   Torn Edges 12.0
   Twirl 12.0.2
   U3D 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Underpainting 12.0
   Vanishing Point 12.0
   Variance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Variations 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Water Paper 12.0
   Watercolor 12.0
   Wave 12.0.2
   Wavefront|OBJ 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   WIA Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Wind 12.0.2
   Wireless Bitmap 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
   Access CS Live
   CS Review
Installed TWAIN devices: NONE

Photoshop CS4 file saving problem...

Photoshop CS4 file saving problem: When no file name is specified, Photoshop saves file to the root directory of the drive instead of the current folder. It auto names the image with the name of the folder that was active. Can this be fixed?
BTW: I was using "save for web"--not sure if it that matters.

Bug reports should go in the main forum.
And yes, SFW has it's own file code so that is a very important detail.

Sign on problems within Elements 10; plus cannot backup writing files error with file catalog.pse10db. No indication what the problem is. How do I get adobe help with these problems?

Sign on problems within Elements 10; plus cannot backup, writing files error with file catalog.pse10db. No indication what the problem is. How do I get adobe help with these problems?

Sign on problems within Elements 10; plus cannot backup, writing files error with file catalog.pse10db. No indication what the problem is. How do I get adobe help with these problems?

Could not initialize photoshop because of a problem using the adobe color engine (Win 7)

Was running the lastest version of Photoshop CS5 and added a second quad graphics card and 4 more monitors. Now PS will not start and I get the error message "could not initialize photoshop because of a problem using the adobe color engine."
Computer has 2 NIVDIA Quadro4 NVS420 graphics boards with 8 Samsung SyncMaster 1920x1080 monitors. If I disable 4 of the monitors CS5 starts normally. I do not have to remove the added graphics card. When I extend the desktop again to all 8 monitors I get the error above.
How do I trouble-shoot the problem? Is it Photoshop, NIVDIA or Windows 7?

Well, not exactly a full solution yet (at least for my setup), but I am certain now that this issue is (mostly) caused by nVidia's drivers. You may be able to fix your setup by simply installing the latest drivers for your NVS420 cards (266.45 for Win 7/64 rel. 01/12/2011).
Since you are using two identical cards, this could do the trick.
Caveats - Make sure you:
1. Select Custom Install, the Express Install will most likely not work properly.
2. Unselect the Audio Driver (if available), the nVidia HD(MI) Audio driver could
screw up your speech recognition (if you use it) or other audio software - it did for me.
3. Select Clean Install. If you don't, files like C:\Windows\System32\drivers\nvlddmkm.sys
and several other driver related files will not be overwritten, causing all sorts of neat effects.
4. After the Install is complete, reboot your system whether the Installer prompts you or not.
After testing various configurations, disabling two - six of my eight monitors I am at this point:
I am now using nVidia's lastest and greatest piece of crap (read driver), version 266.58, released just two days ago. After an initial snag with maximized windows extending to the bottom of the main monitor (underneath the taskbar), a re-install & reboot solved that issue.
All three driver versions tested (260.89, 260.99, 266.58) now allow me to start PhotoShop without any problems; providing I first disable the two monitors fed by my onboard graphics (nVidia 780a based), leaving me with six monitors connected to three GTS-450 cards. I can even re-enable the two other monitors once the program is open, and it continues to work fine. However, I must disconnect them again for the next start of PhotoShop.
On an interesting side note:
After disabling six monitors (leaving only two on a GTS-450), I was also able to open and run SoundBooth CS5, which previously would not open, citing the audio driver as the problem. After sucessfully starting SoundBooth I could re-enable all six other monitors (incl. onboards),
and that program now opens and works fine with all 8 monitors connected. [ODD !!!]
Other than Adobe Software, I've had only one other issue with my setup:
When playing online poker at PokerStars, occasionally and quite randomly one of multiple tables would freeze up. I'll try disabling the two onboard monitors for that program as well to see whether the random freezes stop.
Overall, while I think that Adobe produces fine software and nVidia has been in need of an overhaul for quite some time now, I also think that Adobe and nVidia software engineers need to work more closely together to ensure that problems like this don't arise in the first place after a product has been released to the public. IMHO, this is avoidable!
PS:
Here's a link to a great tool for multiple monitors, Display Fusion by Binary Fortress.
I use the free version, it allows you to do cool things like have individual wallpapers for all
your monitors, or stretch a single image across all monitors. With the Pro Version ($25),
you can also add individually customizable taskbars to each monitor, and a lot more.
http://www.displayfusion.com/

Photoshop CS4 has a problem loading

I don't know what happened, but today when I launched Photoshop it had a problem loading on the splashscreen when it said "Building TWAIN Menu Items". I don't know what happened, it worked perfectly fine yesterday, but today it just kept getting stuck, I'm running on Vista 64-Bit Home Premium if that matters. There was an automatic Windows update last night, so I though it was that, but when I did System Restore and when I tried un-installing the updates it still didn't work. Any help would be appreciated!

Twain is not supported in 64 bit. Maybe there is a 32 bit driver in the wrong 64 bit folder?
Here, I found this to help you.
http://kb2.adobe.com/cps/408/kb408849.html

Sign in problems on TV

We've recently received some reports of some users having trouble to sign in on their Skype supporting TVs (Panasonic TC-P55VT50 and similar). The Skype app on the TV will not accept a prefectly valid login that works fine when used elsewhere (e.g. on desktop Skype clients or the Skype web account page) with the error "Failed to synchronize with CBL".
UPDATE (21.08.2012): As a temporary workaround please login to your web profile page and enter date of birth and gender information there.
UPDATE 2 (20.09.2012): We've fixed the sign in issue via an update on our end. If you are still facing sign in problems on your TV, please create a new message.
We are looking into this and are confident to provide a permanent fix soon.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

As a temporary workaround please login to your web profile page and enter date of birth and gender information there.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Folio sign-in problems

As suggested in another thread (http://forums.adobe.com/message/5122457#5122457) I'm posting my specific case here.
I was not able to sign into DPS via the folio builder within InDesign. It just failed silently. After speaking to our network admins, I managed to get my PC enabled to bypass our corporate firewall temporarily, then disabled my proxy settings with Internet Explorer, and was then able to login without any issue. After I was blocked through the firewall, I can no longer log in (as expected).
I'm on Windows, and our internal proxy authenticates via Active Directory.
It is not a workable solution to have any users that want to produce folios having full direct access through the firewall, so the two options I see to make this work are:
1. Get folio producer working through an authenticating proxy
2. Allow through our firewall all of the possible Adobe servers (sort of defeats the purpose of a firewall, especially considering the number of servers that would be required)
I'll be happily corrected if there is anoter solution out there..

Hi, here’s what Adobe has sent to me.
Da: frost338 [email protected]
Inviato: giovedì 1 agosto 2013 17.50
A: Chili Monica
Oggetto: Folio sign-in problems
Re: Folio sign-in problems
created by frost338<http://forums.adobe.com/people/frost338> in Digital Publishing Suite - View the full discussion<http://forums.adobe.com/message/5558659#5558659

Cant sign in problems

so many problems
i can only sign into my skype account by using the microsoft account sign in option
problem 1
i dont have a skype name so cant sign in
problem 2
my gamertag is email s***[e-mail removed for privacy and security]
the email i use to sign into skype is l***[e-mail removed for privacy and security]
when i type in l***[e-mail removed for privacy and security] and THE CORRECT passowrd, it tells me the password is incorrect yet if i go to android app or mobile site or windows pc app ro site then it signs me in
problem 3
i cant link my facebook account because of problem 1
problem 4
i cant change the primary account linked to my skype account from l***[e-mail removed for privacy and security] to s***[e-mail removed for privacy and security] because everytiem i type in the right password (i have tried the passwords for l***[e-mail removed for privacy and security] and s***[e-mail removed for privacy and security]) i get an incorrect password message
problem 5
i cant simply close down and make a new accoutn as i need the skype account for several different jobs and it would take anything from 1 week to 6 weeks to get the employers to recognize the change in skype address which would be a lose of income for anything from 1 -6 weeks
no idea if this is the right place for these questions, and i cant seem to find a "ask skype directly for answers" form or section on skype webpage
i hope people can help me

Why not post in Safari or Lion if you just updated to Safari 5.1 or Lion.
Mac OS X v10.7 Lion Communities
Safari.
Snow Leopard
Pulling straws ends up in needing more questions and answers to go by and more details.

Photoshop CS6 Extended Beta Sign In problem

I have downloaded and Installed the Photoshop CS6 Extended Beta, however there is a problem when I try to sign in. Here's my detailed summary of what happens:
- I press the Adobe Photoshop CS6 Icon in my menu bar.
- This opens a window which its Title says 'Sign in required', and below it 'Please sign in with your Adobe ID to use your trial of Adobe Photoshop CS6 Extended.'
- I press the 'Sign in now' button at the bottom right of the window.
- The window changes into a darker shade of grey while there is a dark circular loading wheel at the place where the button was.
- The window stops loading and this appears: ' Please connect to the Internet and retry' and a paragraph which follows 'Either your computer is offline or the clock on your computer is set incorrectly, causing a connection error. An Internet connection is required. Please connect to the internet or adjust your clock and try again. If this problem persists, please contact Customer Support.'
- There are now two buttons in the bottom right corner of the window. 'Cancel' or 'Retry'
I have retried many many times with this same error always occuring. I have synced my clock, I have made sure i'm connected to the Internet, I just dont know what to do anymore.
Enneite.

Hi Enneite P:
Let's see what we can see here:
1. Try going into a web browser and connecting to both of these addresses:
https://www.adobe.com/
https://www.acrobat.com/
Let us know if you can get to those ok! Testing firewall functionality with Adobe.com addresses.
After that, please let us know the results of clicking these links in succession
2. Try going into a web browser and connecting first to
https://ims-na1.adobelogin.com/
and secondly to:
https://ims-na1.adobelogin.com/status
Let us know here what you see, or if you get errors.
Thanks!
Pete

Photoshop CC sign in problems

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