Photoshop CC still shows as a trial
I have just purchased a one year subscription for Photoshop CC and have downloaded the trial version as requested. Initially it asked me to sign in which I did and it then asked me for a product key which I do not have. Now each time I open Photoshop it offers the option of continuing with a trial version for 21 days. Should I have been given a product code following my purchase?
Message was edited by: Roy Shopland
Hi Roy Shopland,
Please refer to the below mentioned links:
Creative Cloud applications ask for serial number
Re: Creative Cloud Trial: Photoshop asking for serial
Let us know if this was helpful,
Regards,
Gurleen
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Why is Photoshop CC showing as a trial?
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Thank YouPlease check this:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
http://helpx.adobe.com/creative-cloud/kb/launch-trial-being-licensed.html
In case the issue is not resolved, please contact Support at Contact | Adobe
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