Photoshop CC 'stopped working' error

I downloaded the CC trial and when I open Photoshop, Windows immediately tells me the program has 'stopped working and needs to close'. Please help me because I have an assignment due in a week and really need Photoshop. Thanks!

Mizzo did you receive any installation errors? You can find the errors within your installation log for Photoshop CC. Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for details on how to locate and interpret your installation log files. You are welcome to post any specific errors you discover to this discussion.

Similar Messages

Get photoshop has stopped working error on Launch on my Win 8 pc

About two weeks ago I downloaded Adobe CC for students, my problem is that photshop is not working. When I start the program i get the following message:"photoshop has stopped working and needs to be closed, windows will tell you if there is any solution in the future" I have tried to re-install it twice, and I just updated the program.
I got windows 8
Hope to get some help soon! Thanks!

Does this happen only with Photoshop CC or with other Adobe apps like InDesign CC & Illustrator CC?
What version of PS CC do you use?
Try updating to Win 8.1 and that should install all the required windows updates and then check the same.
You still want to install the video card driver from the manufacturer website, as already suggested by Chris, to be double sure that you have the right GPU drivers installed.
In case your PS still crash, check Event Viewer for the Faulty Module and let us know.
http://support.microsoft.com/kb/308427
Event Viewer > Windows Logs > Application
Look for "Error" in red color and check the Application name and faulty module.
Cheers!
~ Arpit

Photoshop CS3 stopped working - Error - Unable to continue because of a hardware or system error.

Unable to continue because of hardware or system error. Sorry, but this error is unrecoverable. (reinstalled software (CS3) not working. Next step - Any advice please?

Hi
This forum serves Photoshop.com, an online portal and service, separate from the desktop app. Could you please repost your question here: http://forums.adobe.com/community/photoshop/general
Thanks,
Charlie

Photoshop stopped working; error 150:30

Photoshop stopped working on my computer. The dialogue box says "licensing for this product has stopped working; Error: 150:30." What do I do?

OSX I presume. Follow the solution here - http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Adobe Photoshop Lightroom has stopped working error

Updated to latest CC version - everything worked as expected for a couple of days - earlier this afternoon LR started (and continues) to crash. "Adobe Photoshop Lightroom has stopped working" error - I followed various bits of support instructions - uninstalling - re-installing - signing out and back in - downloaded and engaged "Adobe Creative Suite Cleaner Tool" - now, several hours later, the problem has not been resolved - I urgently need to get back to my project. Unfortunately, I even followed the thread that instructed to uninstall the previous 5.7.1 version.
Please assist asap - regards Kalli

Did not tinker with any of the setting options in the preference dialog. Just installed and worked successfully for a couple of days using the default settings.
Since the first crash some hours ago, LR has not stayed open making it impossible to try different settings.
The default install provided a fully working app - I tried out the new feature and soon after went back to my project.
Could the fact that I uninstalled the previous - 5.7.? version have anything to do with this?
How can I re-install the previous version at it was stable?
Do any of you have any answers?
And / or do you know how to engage Adobe?
Thanks - Kalli

I get an error message saying 'An error has caused Photoshop to stop working correctly. Windows will close the programme and notify you if a solution is available'. I have had no notification. My old Photoshop CS5 works fine, but as I'm paying for CC2014

I get an error message saying 'An error has caused Photoshop to stop working correctly. Windows will close the programme and notify you if a solution is available'. I have had no notification. My old Photoshop CS5 works fine, but as I'm paying for CC2014 I would like to use it. I have tried renaming the 'sniffer' file to 'snifferold' as bobmiller4002 suggested but the problem is not resolved. Lightroom works fine.

Hi Nancy,
             I'm not sure I have the answers to all your questions. Although I use Photoshop and Lightroom extensively, I'm not a 'techy'.
My system;
Packard bell imedia S2885
1TB hard drive
500G RAM
Windows 8.1   64- bit
Intel core i5 4440
If I open Photoshop cc14 without opening any image, I still get an error message that reads: 'Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware'.
There is also a link to the Adobe help site, but I'm not sure exactly what I should be downloading from there.
         Thanks,
                    Dan.

Why will photoshop not open after loading it to new iMac computer from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30

Why will Photoshop CS4 not open after loading to new iMac from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30

A Photoshop installation is tied to the machine it was installed on. Moving it to or from a hard drive breaks the licensing.
The answer is easy: Reinstall CS4 from your disc. and apply all updates.
Gene

My Photoshop CS4 has stopped working - Error 148:3 (Licensing has stopped working).....help!

My Photoshop CS4 has stopped working - Error 148:3 (Licensing has stopped working).....help please?
I've not changed anything since the last time I used it but it's just refusing to work.

Ed,
It seems that there might be some gremlin in the licensing module. The PS CS4 board has several similar instances. I do not know exactly what the problem is, but this should be an easy reset by Adobe. It has worked for the PS users and requires one free telephone call. I am with Harm on this. I doubt that many, if any, users can be of much help. The installation issues *used* to be simple and quick, but I have not had to make that call, since Illustrator 3. Have your S/N handy. If you purchased from the Adobe Store, a receipt # might come in handy too. Once your product has been verified, you'll probably be asked to enter a key, and away you go.
Good luck,
Hunt

What happened? Tried to open Elements 8 and error message says "Photoshop has stopped working."

The Welcome screen somes up but then fades and error message says "Photoshop has stopped working." Then Windows closes the program.
I shut down the computer, waited, then did restart, clicked on PSE, and the same message came up again. That was last night, thought I might get a message this morning, but same thing happened again. I'm trying to not panic - this is all new to me.
Any help welcome!

If you have not updated to the most current version, you might try that.

Hi, my photoshop has stopped working with Error: 150:30

Hi,
My photoshop has stopped working with the above error message.
Can anyone please advise as to how to rectify the problem?
Thank you in advance.
Simon

Reinstall your software. You haven't provided any useful system and version info, anyway.
Mylenium

Licensing has stopped working error durinng launch of Photoshop CS3

I cannot get rid of this error message during launch of PS CS3. I tried uninstalling running the CS3MacClean Script, reinstalling, ... same problem. The same installer and serial number works fine on a clean system so I know there must be a file or two that the cleanup script doesn't remove.
Anybody know what files to delete?

After installation, a system upgrade, machine migration, backup restore, or some other system event(s), trying to launch Adobe applications on Mac OS X results in the error "Licensing for this product has stopped working." You may see error numbers after this message, such as "150:30".
Solutions
Do one or more of the following solutions. Note, Adobe Trial Software that displays the error can not be restored to run.
Solution 1: Run the License Repair Tool
Close any Adobe applications.
Download the License Repair Tool:
www.adobe.com/support/contact/licensing.html
Run the License Service Update.
1. Double click the LicenseRecovery111.dmg
2. Double click the LicenseRecoveryLauncher.app.
3. Enter your administrator username and password when prompted and click OK.
4. Follow the on-screen instructions.
Start your Adobe application(s).
Important: The patch applies to Creative Suite 3 or 4 products, Acrobat 8 or 9, Photoshop Elements 6 or 8, Director and Technical Communication Suite. If your issue was not resolved on the first attempt, run the patch again and enter option 0, when prompted to do so.
Solution 2: Delete the FLEXnet Publisher preferences folder
Important: The path listed below refers to the Library folder that lives just inside your startup disk, not the Library folder inside your user home folder!
Quit all Adobe applications.
On your startup disk, locate and rename, or copy to the desktop and then delete, the following folder:
/Library/Preferences/FLEXnet Publisher/
Start your Adobe application(s).
Solution 3: Repair Disk Permissions
Launch the Apple Disk Utility:
/Applications/Utilities/Disk Utility.app
Select your startup disk.
Click Repair Disk Permissions.
Note: This can take considerable time. For more information about using Disk Utility, consult Apple's website.
Start your Adobe application(s).
Solution 4: Reset your permissions on the FLEXnet Publisher licensing service folder.
Important: The path listed below refers to the Library folder that lives just inside your startup disk, not the Library folder inside your user home folder!
Use the permissions instructions below to modify the permissions on the following folder on your startup disk:
/Library/Application Support/FLEXnet Publisher/
Solution 5: Reset your permissions on the Adobe PCD folder.
Important: The path listed below refers to the Library folder that lives just inside your startup disk, not the Library folder inside your user home folder!
Use the permissions instructions below to modify the permissions on the following folder on your startup disk:
/Library/Application Support/Adobe/Adobe PCD/
Permissions Instructions:
Close out of all Adobe applications. Follow the directions below to modify permissions to the folder.
Note: This solution requires administrative privileges on your computer. You will need to provide administrative credentials.
On Mac OS X 10.4
Using Finder, navigate to the folder to be modified.
Control+Click the folder, and then select Get Info.
Expand the Ownership & Permissions section.
Click the Details option to show the various owner and group options.
Verify that you have Read & Write permissions.
Click the lock icon next to the Owner field, choose yourself as the Owner, type in your administrator username and password when prompted, and click OK.
Change the Owner to system.
Change the Permission to Read & Write for Owner.
Click Apply To Enclosed Items and click OK to the warning dialog.
Type in your administrator username and password when prompted and click OK.
Close the Get Info dialog box.
Launch Adobe Acrobat 9 or an Adobe Creative Suite 4 product.
On Mac OS X 10.5
Using Finder, navigate to the folder to be modified.
Control+Click on the folder, and then select Get Info.
Expand the Sharing & Permissions section.
Click on the Details option to show the various owner and group options.
Click the lock icon in the lower right corner. Type in your administrator username and password when prompted and click OK.
Change your username to have Read & Write permissions.
Change admin to have Read & Write permissions.
Change Everyone to have Read & Write permissions.
Click the Gear icon and select Apply To Enclosed Item.
Close the Get Info dialog box.
Launch Adobe Acrobat 9 or an Adobe Creative Suite 4 product.
Solution 6: Remove the SQLite journaling file.
Important: The path listed below refers to the Library folder that lives just inside your startup disk, not the Library folder inside your user home folder!
The journaling file exists only under specific circumstances where a client is accessing the database file with certain options enabled. If the file does not exist, continue to the next solution.
Using Finder, navigate to:
/Library/Application Support/Adobe/Adobe PCD/cache
If present, delete cache.db-journal.
Launch Adobe Acrobat 9 or an Adobe Creative Suite 4 product.
Solution 7: (Acrobat 9 only) Reinstall on a non-case-sensitive file system.
Adobe applications are not supported on an OS formatted with a case-sensitive file system. If you attempt to install an Adobe application on a case sensitive volume such as a UFS, HFS+ case sensitive (HFSX) or SMB formatted drive, you get an error that the file system of the setup drive is not supported. Only Acrobat 9 doesn't display such error message and allows you to install the application, but attempting to launch Acrobat 9 results in the error "Licensing for this product has stopped working (error code 130:9)." The drive needs to be reformatted to a non-case-sensitive file system.
To check if MAC OS X is formatted with a case-sensitive file system :
From the Apple menu select About this Mac.
Click More Info and under Hardware select Serial-ATA.
Select the drive Acrobat 9 has been installed on and check the file system in the list. Note if the file system is case sensitive.
Alternatively, use the Disk Utility to check the file system:
From Applications > Utilities, launch the Disk Utility
Select the disk Acrobat is installed on and check its format.
Solution 8: Contact Adobe Technical Support
Adobe Technical Support can obtain logs from your machine to determine additional information about the failure. Contact Adobe Technical Support if the information provided has not helped to resolve your issue.
Additional Information
The Flexnet folders/files required to run Adobe applications can get corrupted, or have permission settings problems, if moved from one machine to another, or through a system restore from Time Machine. Flexnet service licensing failures can't be resolved by re-installating the appliaction, nor will the Adobe CS3 or CS4 Clean Scripts solve this problem. If permissions issues prevented the FLEXnet licensing service from launching, accessing its data, or communicating with Adobe processes, the licensing failure is expected.

I have windows 8 and I got this error "Adobe Photoshop has stopped working" whenever I start a program. please help. how can I fix this problem? many thanks

i have windows 8 and I got this error "Adobe Photoshop has stopped working" whenever I start a program. please help. how can I fix this problem? many thanks

Please read these and proceed accordingly:
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325

Adobe Premiere Pro CC 2014.2 has stopped working error

Hello guys,
I have recently built a new computer with the following specs:
CPU: 4790k (stock speed)
Ram: Team Extreem 16 GB (2x8) (at 2400mhz)
Motherboard: Asus Ranger 7
GPU: Zotac 780ti Amp edition
Storage: 250SSD Samsung evo + Barracuda 1TB
PSU: 850 G2 EVGA
Operating System: Windows 7 Professional
All drivers are up to date.
So I have installed the creative cloud and then proceeded to install the applications in the following order: Media Encoder, Photoshop and Premiere Pro CC. Both media and photoshop have no problems but premiere pro CC crashes upon clicking on it.
I would click on the premiere pro CC button and the premiere pro loading screen will pop up but then the 'has stopped working error' will happen immediately.
I need to get this problem solved within the next couple of days because I need it for a very important video project. If this problem cannot be fixed in the next 2 days I will, unfortunately, have to refund my subscription with adobe (still within 28 days) and use Cyberlink or Vegas.
I tried searching the forums and google but haven't found a solution that works for me. Could someone please lend a hand?

Log Name:      Application
Source:        Windows Error Reporting
Date:          24/12/2014 02:24:37
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      TimothyNg-PC
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: ImageRenderer.dll
P5: 8.2.0.65
P6: 5486b5ee
P7: c000001d
P8: 00000000001f5342
P9:
P10:
Attached files:
C:\Users\Timothy Ng\AppData\Local\Temp\WER1ADF.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Timothy Ng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_c9e978dddf5d58a2727a44f4be9bc974f52b65b_153e222f
Analysis symbol:
Rechecking for solution: 0
Report Id: ffe49cc7-8b13-11e4-9225-7824af362b95
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-12-24T02:24:37.000000000Z" />
    <EventRecordID>2146</EventRecordID>
    <Channel>Application</Channel>
    <Computer>TimothyNg-PC</Computer>
    <Security />
</System>
<EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>8.2.0.65</Data>
    <Data>5486db4a</Data>
    <Data>ImageRenderer.dll</Data>
    <Data>8.2.0.65</Data>
    <Data>5486b5ee</Data>
    <Data>c000001d</Data>
    <Data>00000000001f5342</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\Timothy Ng\AppData\Local\Temp\WER1ADF.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\Timothy Ng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_c9e978dddf5d58a2727a44f4be9bc974f52b65b_153e222f</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>ffe49cc7-8b13-11e4-9225-7824af362b95</Data>
    <Data>1</Data>
</EventData>
</Event>

Adobe photoshop CC stopped working !

Hi
I have problem with crash that happend everytime i want use adobe photoshop cc 14.0.0.0 (64bit).
Error :
adobe photoshop cc stopped working
log error :
Faulting application name: Photoshop.exe, version: 14.0.0.0, time stamp: 0x5176451b
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xc00000fd
Fault offset: 0x0000000000012f5d
Faulting process id: 0x4bc
Faulting application start time: 0x01cec26397a18770
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: ab51a8e1-2e57-11e3-8f99-e0b9a5fb675a
Anyone can help me ?

thanks Mylenium
I have laptop with this specification :
Asus N46vz
CPU : Intel® Core™ i7 3610QM Processor
OS : Windows 7 Ultimate
Ram : 8gig ddr3
VGA : NVIDIA® GeForce® GT 650M with 2GB/4GB DDR3 VRAM
and i wanna say that my VGA driver is up to date .

Adobe Photoshop CS5 stopped working w/ NIK (Win 7, 64 bit)

I am getting Photoshop stopped working error when NIK plugins are used.
There is no such error when NIK plugins are not used.
Adobe says ...
Contact NIK for latest edition {and I have such} but there are many threads on known documented CS4 and CS5 Video bug that triggers such an error statement. Is this related <??>
PS 12.1 x64 stopped working error when saving image with Analog Effects, Color Effects, Silver Effects, and HDR Effects. I use version 2.1.15.166 x64 0801 NIK Collection. Previous NIK versions have also had this fatal error and it appears most frequent w/ larger input file sizes ( 7 MB or larger ). Adobe says contact NIK for fix and response ..
operating_system_req: windows_7
host_application: photoshop 12.1
hardware: HP 6340F Pavilion Desktop w 8 GB DDR memory
Crash details are Fault Module Name StackHash_eb5c and version 6.1.7601.18247

Contact Nik for updates, and disable the Nik plugins until updates are available.

Photoshop CC 'stopped working' error

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