Photoshop CC stops working as soon as it's opened.
Right after photoshop cc opens up, a windows dialog box pops up and says the program has stopped working. I tried restarting the computer and it sill doesn't work. It happens everytime. How do I fix this?
Without proper system info and other details like the crash logs nobody can tell you anything.
Mylenium
Similar Messages
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I have a trial version of Illustrator and it works without problems, but Photoshop CC quits as fast as it starts. I have an old version (6.0) and would like to try the new one but no luck.
What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers) -
Please help! "Photoshop has stopped working"
Please help me - message: "Photoshop has stopped working" - know what to do ... I can not use the newly installed photoshop program.
My problem is that as soon as (or about 5 seconds) after I opened Photoshop CC, I get an error message stating that "Photoshop has stopped working". I can not use my newly installed photoshop programs.
I have just the "factory reset" my HP PC with Windows 7 operating system. I have updated everything to be updated in Windows and signed me for Adobe CC at Adobe.com. Now I have installed Photoshop CC, CC Illustrator, InDesign, Acrobat Pro X1, ExtendScript Toolkit CC and Extention Manager CC.
I have uninstalled and reinstalled photoshop to see if the program works for it - but no, it does not. I have also tried holding down the three keys Shift - Ctrl - Alt, In connection with that I open the program (I googled the problem and someone tipped off that there could be a solution to the problem) but unfortunately also without success.
The thing is that all the other Adobe CC program works fully on the computer (InDesign, Illustator and pdf tool Acrobat Pro X1). They work flawlessly.
What to do?
Best Regards
SyssleOscarProvide exact system info and the crash logs.
Working with your Operating System’s Tools | Mylenium's Error Code Database
Mylenium -
Get photoshop has stopped working error on Launch on my Win 8 pc
About two weeks ago I downloaded Adobe CC for students, my problem is that photshop is not working. When I start the program i get the following message:"photoshop has stopped working and needs to be closed, windows will tell you if there is any solution in the future" I have tried to re-install it twice, and I just updated the program.
I got windows 8
Hope to get some help soon! Thanks!Does this happen only with Photoshop CC or with other Adobe apps like InDesign CC & Illustrator CC?
What version of PS CC do you use?
Try updating to Win 8.1 and that should install all the required windows updates and then check the same.
You still want to install the video card driver from the manufacturer website, as already suggested by Chris, to be double sure that you have the right GPU drivers installed.
In case your PS still crash, check Event Viewer for the Faulty Module and let us know.
http://support.microsoft.com/kb/308427
Event Viewer > Windows Logs > Application
Look for "Error" in red color and check the Application name and faulty module.
Cheers!
~ Arpit -
I am giting adobe Photoshop has stop working message in win 8
i recently download Photoshop 6 and as soon i open it it gives me Photoshop has stopped working and windows well close the program ? i am in win 8
Do you have the latest device drivers installed for your Display adapter? What does the Windows 8 crash reports show for the CS6 crashes. Were you able to get CS6 up long enough to install the CS6 updates. CS6 is the buggiest version of Photoshop Adobe ever released without the updates CS6 is not stable. If you were not able to use CS6 menu Help>Updates try downloading and installing the updates manually. Here is the link for updates Adobe - Photoshop : For Windows
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Hi everyone,
I've some problems about Adobe CC Series. For example, when I'm working in Photoshop then try to open printer properties, Adobe photoshop cc stopped working. Illustrator and InDesign have same problem. I've not got this problem in Adobe CS6 Series. Can you help me pleae?Hi Gguadagno,
For the problem that the issue is not happening on a different Account, Adobe does have a KB trying to save your orriginal account:
Windows:http://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account-2. html
Mac: http://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.ht ml
Folowing these steps should actually result in either that you are able to work on your original Account, or that you at least did everything possible (according to Adobe) to save your account.
You should not be required to use a Second Email for using Photoshop, This does not make much sense, Your AdobeID and OS Account are (or at least should) not (be) linked to eachother.
Hopefully this will help you to work with the original Account again. -
Adobe photoshop CC stopped working !
Hi
I have problem with crash that happend everytime i want use adobe photoshop cc 14.0.0.0 (64bit).
Error :
adobe photoshop cc stopped working
log error :
Faulting application name: Photoshop.exe, version: 14.0.0.0, time stamp: 0x5176451b
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xc00000fd
Fault offset: 0x0000000000012f5d
Faulting process id: 0x4bc
Faulting application start time: 0x01cec26397a18770
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: ab51a8e1-2e57-11e3-8f99-e0b9a5fb675a
Anyone can help me ?thanks Mylenium
I have laptop with this specification :
Asus N46vz
CPU : Intel® Core™ i7 3610QM Processor
OS : Windows 7 Ultimate
Ram : 8gig ddr3
VGA : NVIDIA® GeForce® GT 650M with 2GB/4GB DDR3 VRAM
and i wanna say that my VGA driver is up to date . -
.I get a message "adobe photoshop has stopped working" I tried uninstalling and re installing...still not working
Without proper system information and the crash info nobody can tell you anything.
Mylenium -
I get an error message saying 'An error has caused Photoshop to stop working correctly. Windows will close the programme and notify you if a solution is available'. I have had no notification. My old Photoshop CS5 works fine, but as I'm paying for CC2014 I would like to use it. I have tried renaming the 'sniffer' file to 'snifferold' as bobmiller4002 suggested but the problem is not resolved. Lightroom works fine.
Hi Nancy,
I'm not sure I have the answers to all your questions. Although I use Photoshop and Lightroom extensively, I'm not a 'techy'.
My system;
Packard bell imedia S2885
1TB hard drive
500G RAM
Windows 8.1 64- bit
Intel core i5 4440
If I open Photoshop cc14 without opening any image, I still get an error message that reads: 'Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware'.
There is also a link to the Adobe help site, but I'm not sure exactly what I should be downloading from there.
Thanks,
Dan. -
My photoshop element 10 stop working, I am not able to open ti anymore. ? I posted this question a few days ago and I did not get any anwer yer, please help
I have photoshop premiere element 10 editor and organizer and I have a Macbook pro 10,9,9
When I try to open a picture with element editor or if I try to open PS editor directly I see this
file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.17.35%20PM.png
when I click on Modify it doesn't open and I have this window
file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.21.07%20PM.png
and if I click REOPEN , I still have the same message
Lucie -
The Welcome screen somes up but then fades and error message says "Photoshop has stopped working." Then Windows closes the program.
I shut down the computer, waited, then did restart, clicked on PSE, and the same message came up again. That was last night, thought I might get a message this morning, but same thing happened again. I'm trying to not panic - this is all new to me.
Any help welcome!If you have not updated to the most current version, you might try that.
-
'Photoshop has stopped working' (branched)
I am working with a new system running win 7 pro with all the latest updates. I just purchased CS5.5 Web Premium and installed it. DW and AI are working but I cannot get PS to stay up long enough to do anything at all before I get the "Photoshop has stopped working ... " message as described here for ID. It sound very much like the same bug. I have both the 64bit and the 32 bit versions and they both behave exactly the same.
RonHi John, Peter:
Well it could be the same problem. In my case I now believe it was the nVidia driver, but went through hell getting it fixed. In the process of updating all my system drivers I flashed the mobo BIOS and although that worked Win 7 decided it now had some new ideas about booting into a diff version of Windows. Got that fixed by disconnecting the SATA cables from 3 other drives so Windows would see the right one and doing Win 7 repair. Then I uninstalled the nVidia and reinstalled (same version - I had upgraded this right away when I had problems!), but the last time I noticed a check box to do a clean install. I checked for clean and after the driver reinstalled my Photoshop CS5.1 now appears to run perfectly
Sorry I got into the ID pile. A search on the problem put me here initially. But just in case you have nVidia display cards, make sure you find that clean install check or it will keep whatever is the problem when you reinstall those drivers.
Cheers,
Ron -
I downloaded and installed the CS5 Design Premium suite. (I already had CS4 installed and working on my computer.) I used Photoshop (64 bit), Bridge, InDesign and Illustrator. I have opend and closed each of these programs several times. I have used PS CS5 extensively.
Suddenly, Photoshop CS5 won't load. Bridge, InDesign and Illustrator still work. But I get an error message "Photoshop has stopped working" right at the end of the initialization.
I'm running Windows 7 Home Premium on an Intel i7 920 processor with 6GB of RAM. I have 750 GB free on my primary HD.
I tried deleting the preferences, the workspace preferences, the workspace I created and everything in the Workspaces(Modified) folder. Same error message.
I am using a Wacom Intuos3 tablet. I was getting some odd behavior with it, so I installed a new driver. As far as I know, that's the only change made to my computer.
I'm going to try rolling back the driver. Any other ideas?
Thanks,
RodBarry,
Thanks for your quick response.
I was able to restore the computer to an automatic restore point from this afternoon. (First I had to disable part of Norton.) After that, Photoshop would load. But then my tablet was dead.
I downloaded and installed the 6.1.4-3 version of the driver, not the latest one that I install the first time.
Now both are working. I don't know if there is a conflict with the 6.1.5-3a version of the driver or if something else caused the problem.
Take Care,
Rod -
The editing feature of photoshop elements stopped working what is the solution
the editing feature of photoshop elements stopped working after i installed nik efex pro wacom pen.
You need to remove third party plugin and try launching. You should find it in plugins folder either here C:\Program Files (x86)\Adobe\Photoshop Elements 10\Plug-Ins or C:\Program Files (x86)\Adobe\Photoshop Elements 10\Locales\en_US\Plug-Ins
Else try skipping the loading of thirdparty plugins like below:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl/cmd + shift as you click Editor/Edit.
3. Continue to hold the keys until you see a message to skip loading of 3rd party plugins..Click yes and check.
Thanks,
Garry -
Hi, my photoshop has stopped working with Error: 150:30
Hi,
My photoshop has stopped working with the above error message.
Can anyone please advise as to how to rectify the problem?
Thank you in advance.
SimonReinstall your software. You haven't provided any useful system and version info, anyway.
Mylenium
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