Photoshop CC stops working whenever I save
I'm pretty sure this only started happening after the most recent update to CC.
My event log looks like this:
Faulting application name: Photoshop.exe, version: 14.2.1.570, time stamp: 0x52f4a9f2
Faulting module name: MediaCoreIF.DLL, version: 7.0.0.0, time stamp: 0x51573a21
Exception code: 0xc0000005
Fault offset: 0x00000000001fca98
Faulting process id: 0x1088
Faulting application start time: 0x01cf3307a4faa415
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\MediaCoreIF.DLL
Report Id: 131a3909-9efe-11e3-bbaf-1c7508ef298c
Like this?
Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 1596 MHz
Built-in memory: 2795 MB
Free memory: 918 MB
Memory available to Photoshop: 2246 MB
Memory used by Photoshop: 60 %
Image tile size: 132K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=256
gpu[0].RectTextureSize=16384
gpu[0].Renderer="AMD Radeon HD 6310 Graphics"
gpu[0].RendererID=38914
gpu[0].Vendor="ATI Technologies Inc."
gpu[0].VendorID=4098
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="8.792.0.0"
gpu[0].Driver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64. dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dl l"
gpu[0].DriverDate="20101109000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=0
gpu[0].CUDASupported=0
gpu[0].OCLBandwidth=0
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.00"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[214748 3647]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription
Serial number: 90970506265709540202
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Claire\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 282.5G, 50.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/10/29-11:47:16 79.548223 79.548223
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/10/25-12:15:59 5.0.24 79.547804
AdobePDFL.dll PDFL 2013/10/29-11:47:16 79.508720 79.508720
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786
AdobeXMP.dll Adobe XMP Core 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPFiles.dll Adobe XMP Files 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPScript.dll Adobe XMP Script 2013/10/29-11:47:16 79.154911 79.154911
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/10/29-11:47:16 79.548223 79.548223
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50) 1.000000
ARE.dll ARE 2013/10/29-11:47:16 79.548223 79.548223
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/10/29-11:47:16 79.548223 79.548223
BIBUtils.dll BIBUtils 2013/10/29-11:47:16 79.548223 79.548223
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30929 2.1.6.30929
CITThreading.dll Adobe CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/10/29-11:47:16 79.548223 79.548223
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/10/30-13:12:12 79.546835 79.546835
FileInfo.dll Adobe XMP FileInfo 2013/10/25-03:51:33 79.154511 79.154511
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2013/10/29-11:47:16 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OMP Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/10/29-11:47:16 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 2013/10/29-11:47:16 79.542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.2.0.36
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/10/30-13:12:12 79.546835 79.546835
ScriptUIFlex.dll ScriptUIFlex 2013/10/30-13:12:12 79.546835 79.546835
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.2.1 (14.2.1 x001)
Accented Edges 14.2.1
Adaptive Wide Angle 14.2.1
Angled Strokes 14.2.1
Average 14.2.1 (14.2.1 x001)
Bas Relief 14.2.1
BMP 14.2.1
Camera Raw 8.3
Camera Raw Filter 8.3
Chalk & Charcoal 14.2.1
Charcoal 14.2.1
Chrome 14.2.1
Cineon 14.2.1 (14.2.1 x001)
Clouds 14.2.1 (14.2.1 x001)
Collada 14.2.1 (14.2.1 x001)
Color Halftone 14.2.1
Colored Pencil 14.2.1
CompuServe GIF 14.2.1
Conté Crayon 14.2.1
Craquelure 14.2.1
Crop and Straighten Photos 14.2.1 (14.2.1 x001)
Crop and Straighten Photos Filter 14.2.1
Crosshatch 14.2.1
Crystallize 14.2.1
Cutout 14.2.1
Dark Strokes 14.2.1
De-Interlace 14.2.1
Dicom 14.2.1
Difference Clouds 14.2.1 (14.2.1 x001)
Diffuse Glow 14.2.1
Displace 14.2.1
Dry Brush 14.2.1
Eazel Acquire 14.2.1 (14.2.1 x001)
Embed Watermark 4.0
Entropy 14.2.1 (14.2.1 x001)
Extrude 14.2.1
FastCore Routines 14.2.1 (14.2.1 x001)
Fibers 14.2.1
Film Grain 14.2.1
Filter Gallery 14.2.1
Flash 3D 14.2.1 (14.2.1 x001)
Fresco 14.2.1
Glass 14.2.1
Glowing Edges 14.2.1
Google Earth 4 14.2.1 (14.2.1 x001)
Grain 14.2.1
Graphic Pen 14.2.1
Halftone Pattern 14.2.1
HDRMergeUI 14.2.1
IFF Format 14.2.1
Ink Outlines 14.2.1
JPEG 2000 14.2.1
Kurtosis 14.2.1 (14.2.1 x001)
Lens Blur 14.2.1
Lens Correction 14.2.1
Lens Flare 14.2.1
Liquify 14.2.1
Matlab Operation 14.2.1 (14.2.1 x001)
Maximum 14.2.1 (14.2.1 x001)
Mean 14.2.1 (14.2.1 x001)
Measurement Core 14.2.1 (14.2.1 x001)
Median 14.2.1 (14.2.1 x001)
Mezzotint 14.2.1
Minimum 14.2.1 (14.2.1 x001)
MMXCore Routines 14.2.1 (14.2.1 x001)
Mosaic Tiles 14.2.1
Multiprocessor Support 14.2.1 (14.2.1 x001)
Neon Glow 14.2.1
Note Paper 14.2.1
NTSC Colors 14.2.1 (14.2.1 x001)
Ocean Ripple 14.2.1
Oil Paint 14.2.1
OpenEXR 14.2.1
Paint Daubs 14.2.1
Palette Knife 14.2.1
Patchwork 14.2.1
Paths to Illustrator 14.2.1
PCX 14.2.1 (14.2.1 x001)
Photocopy 14.2.1
Photoshop 3D Engine 14.2.1 (14.2.1 x001)
Photoshop Touch 14.0
Picture Package Filter 14.2.1 (14.2.1 x001)
Pinch 14.2.1
Pixar 14.2.1 (14.2.1 x001)
Plaster 14.2.1
Plastic Wrap 14.2.1
PNG 14.2.1
Pointillize 14.2.1
Polar Coordinates 14.2.1
Portable Bit Map 14.2.1 (14.2.1 x001)
Poster Edges 14.2.1
Radial Blur 14.2.1
Radiance 14.2.1 (14.2.1 x001)
Range 14.2.1 (14.2.1 x001)
Read Watermark 4.0
Reticulation 14.2.1
Ripple 14.2.1
Rough Pastels 14.2.1
Save for Web 14.2.1
ScriptingSupport 14.2.1
Shake Reduction 14.2.1
Shear 14.2.1
Skewness 14.2.1 (14.2.1 x001)
Smart Blur 14.2.1
Smudge Stick 14.2.1
Solarize 14.2.1 (14.2.1 x001)
Spatter 14.2.1
Spherize 14.2.1
Sponge 14.2.1
Sprayed Strokes 14.2.1
Stained Glass 14.2.1
Stamp 14.2.1
Standard Deviation 14.2.1 (14.2.1 x001)
STL 14.2.1 (14.2.1 x001)
Sumi-e 14.2.1
Summation 14.2.1 (14.2.1 x001)
Targa 14.2.1
Texturizer 14.2.1
Tiles 14.2.1
Torn Edges 14.2.1
Twirl 14.2.1
Underpainting 14.2.1
Vanishing Point 14.2.1
Variance 14.2.1 (14.2.1 x001)
Variations 14.2.1 (14.2.1 x001)
Water Paper 14.2.1
Watercolor 14.2.1
Wave 14.2.1
Wavefront|OBJ 14.2.1 (14.2.1 x001)
WIA Support 14.2.1 (14.2.1 x001)
Wind 14.2.1
Wireless Bitmap 14.2.1 (14.2.1 x001)
ZigZag 14.2.1
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Adobe Exchange
Kuler
Installed TWAIN devices: NONE
Similar Messages
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i have windows 8 and I got this error "Adobe Photoshop has stopped working" whenever I start a program. please help. how can I fix this problem? many thanks
Please read these and proceed accordingly:
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325 -
Hi everyone,
I've some problems about Adobe CC Series. For example, when I'm working in Photoshop then try to open printer properties, Adobe photoshop cc stopped working. Illustrator and InDesign have same problem. I've not got this problem in Adobe CS6 Series. Can you help me pleae?Hi Gguadagno,
For the problem that the issue is not happening on a different Account, Adobe does have a KB trying to save your orriginal account:
Windows:http://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account-2. html
Mac: http://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.ht ml
Folowing these steps should actually result in either that you are able to work on your original Account, or that you at least did everything possible (according to Adobe) to save your account.
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O.k. Jacob, I’ll take your word for it. But I know there have been problems saving Word files on Windows.
If you Save As before you Save it somehow messes up the file directory and produces a never-ending series of error reports.
I have got around the problem by copying the text to a new file and making sure to Save the first time.
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Upon launching Adobe Premiere Pro, hit CTRL-ALT-DEL to launch TaskManager as well.
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Adobe photoshop CC stopped working !
Hi
I have problem with crash that happend everytime i want use adobe photoshop cc 14.0.0.0 (64bit).
Error :
adobe photoshop cc stopped working
log error :
Faulting application name: Photoshop.exe, version: 14.0.0.0, time stamp: 0x5176451b
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xc00000fd
Fault offset: 0x0000000000012f5d
Faulting process id: 0x4bc
Faulting application start time: 0x01cec26397a18770
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: ab51a8e1-2e57-11e3-8f99-e0b9a5fb675a
Anyone can help me ?thanks Mylenium
I have laptop with this specification :
Asus N46vz
CPU : Intel® Core™ i7 3610QM Processor
OS : Windows 7 Ultimate
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and i wanna say that my VGA driver is up to date . -
.I get a message "adobe photoshop has stopped working" I tried uninstalling and re installing...still not working
Without proper system information and the crash info nobody can tell you anything.
Mylenium -
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Hi Nancy,
I'm not sure I have the answers to all your questions. Although I use Photoshop and Lightroom extensively, I'm not a 'techy'.
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I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name is 'APPCRASH'. The Fault Module Name is iTunes.dll. The fault module version is 11.1.5.5. Does anyone has a solution?
Hello, philos188.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H. -
Please help! "Photoshop has stopped working"
Please help me - message: "Photoshop has stopped working" - know what to do ... I can not use the newly installed photoshop program.
My problem is that as soon as (or about 5 seconds) after I opened Photoshop CC, I get an error message stating that "Photoshop has stopped working". I can not use my newly installed photoshop programs.
I have just the "factory reset" my HP PC with Windows 7 operating system. I have updated everything to be updated in Windows and signed me for Adobe CC at Adobe.com. Now I have installed Photoshop CC, CC Illustrator, InDesign, Acrobat Pro X1, ExtendScript Toolkit CC and Extention Manager CC.
I have uninstalled and reinstalled photoshop to see if the program works for it - but no, it does not. I have also tried holding down the three keys Shift - Ctrl - Alt, In connection with that I open the program (I googled the problem and someone tipped off that there could be a solution to the problem) but unfortunately also without success.
The thing is that all the other Adobe CC program works fully on the computer (InDesign, Illustator and pdf tool Acrobat Pro X1). They work flawlessly.
What to do?
Best Regards
SyssleOscarProvide exact system info and the crash logs.
Working with your Operating System’s Tools | Mylenium's Error Code Database
Mylenium -
Get photoshop has stopped working error on Launch on my Win 8 pc
About two weeks ago I downloaded Adobe CC for students, my problem is that photshop is not working. When I start the program i get the following message:"photoshop has stopped working and needs to be closed, windows will tell you if there is any solution in the future" I have tried to re-install it twice, and I just updated the program.
I got windows 8
Hope to get some help soon! Thanks!Does this happen only with Photoshop CC or with other Adobe apps like InDesign CC & Illustrator CC?
What version of PS CC do you use?
Try updating to Win 8.1 and that should install all the required windows updates and then check the same.
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In case your PS still crash, check Event Viewer for the Faulty Module and let us know.
http://support.microsoft.com/kb/308427
Event Viewer > Windows Logs > Application
Look for "Error" in red color and check the Application name and faulty module.
Cheers!
~ Arpit -
My iTunes version 11.1.0.126 installed in my Windows 8 64 bits OS computer to enable me share files stopped working whenever I tried launching it. Why?
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The article linked below details information that can help get iTunes to launch successfully on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-is/TS1717
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Allen -
What happened? Tried to open Elements 8 and error message says "Photoshop has stopped working."
The Welcome screen somes up but then fades and error message says "Photoshop has stopped working." Then Windows closes the program.
I shut down the computer, waited, then did restart, clicked on PSE, and the same message came up again. That was last night, thought I might get a message this morning, but same thing happened again. I'm trying to not panic - this is all new to me.
Any help welcome!If you have not updated to the most current version, you might try that.
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'Photoshop has stopped working' (branched)
I am working with a new system running win 7 pro with all the latest updates. I just purchased CS5.5 Web Premium and installed it. DW and AI are working but I cannot get PS to stay up long enough to do anything at all before I get the "Photoshop has stopped working ... " message as described here for ID. It sound very much like the same bug. I have both the 64bit and the 32 bit versions and they both behave exactly the same.
RonHi John, Peter:
Well it could be the same problem. In my case I now believe it was the nVidia driver, but went through hell getting it fixed. In the process of updating all my system drivers I flashed the mobo BIOS and although that worked Win 7 decided it now had some new ideas about booting into a diff version of Windows. Got that fixed by disconnecting the SATA cables from 3 other drives so Windows would see the right one and doing Win 7 repair. Then I uninstalled the nVidia and reinstalled (same version - I had upgraded this right away when I had problems!), but the last time I noticed a check box to do a clean install. I checked for clean and after the driver reinstalled my Photoshop CS5.1 now appears to run perfectly
Sorry I got into the ID pile. A search on the problem put me here initially. But just in case you have nVidia display cards, make sure you find that clean install check or it will keep whatever is the problem when you reinstall those drivers.
Cheers,
Ron -
I downloaded and installed the CS5 Design Premium suite. (I already had CS4 installed and working on my computer.) I used Photoshop (64 bit), Bridge, InDesign and Illustrator. I have opend and closed each of these programs several times. I have used PS CS5 extensively.
Suddenly, Photoshop CS5 won't load. Bridge, InDesign and Illustrator still work. But I get an error message "Photoshop has stopped working" right at the end of the initialization.
I'm running Windows 7 Home Premium on an Intel i7 920 processor with 6GB of RAM. I have 750 GB free on my primary HD.
I tried deleting the preferences, the workspace preferences, the workspace I created and everything in the Workspaces(Modified) folder. Same error message.
I am using a Wacom Intuos3 tablet. I was getting some odd behavior with it, so I installed a new driver. As far as I know, that's the only change made to my computer.
I'm going to try rolling back the driver. Any other ideas?
Thanks,
RodBarry,
Thanks for your quick response.
I was able to restore the computer to an automatic restore point from this afternoon. (First I had to disable part of Norton.) After that, Photoshop would load. But then my tablet was dead.
I downloaded and installed the 6.1.4-3 version of the driver, not the latest one that I install the first time.
Now both are working. I don't know if there is a conflict with the 6.1.5-3a version of the driver or if something else caused the problem.
Take Care,
Rod
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