Photoshop CC Subscription - VERY UPSET!!

In September I signed up for Photoshop CC for $19.99/month. Just the other day I see Adobe offering both Photoshop AND Lightroom for $9.99/month. I called customer service (got a run around) and then called again and got a different agent. She told me it would be no problem to cancel the old subscription and sign me up for the new one and that I would NOT be charged for cancelling after 30 days. I received an email confirmation of the new subscription, but nothing about the cancellation of the old. Today I receive an email from Adobe letting me know they charged my credit card for the OLD subscription that was supposed to have been cancelled. I just tried calling Adobe customer service and am told I must wait 2 HOURS to talk to anyone about this!!!! Adobe, what gives??? This is totally unacceptable. Am I know going to pay for two subscriptions because somebody didn't do their job on your end??
Please get this fixed and let me know with a response to this post.
Edigi

Yes, it will be.
You can activate Adobe application on 2 computer.
- Manish

Similar Messages

I have a comment. I am very upset with Photoshop and all your tutorials regarding the quick select tool. I have watched many tutorials and read instructions until I am blue in the face. This tool does not work. It is all over the place and all of your

I have a comment. I am very upset with Photoshop and all your tutorials regarding the quick select tool. I have watched many tutorials and read instructions until I am blue in the face. This tool does not work. It is all over the place and all of your tutorials make it look so simple. How can you advertise this as a viable tool when it just doesn't work?

It is all over the place and all of your tutorials make it look so simple.
This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
How can you advertise this as a viable tool when it just doesn't work?
Concluding something does not work because you fail at using it is not necessarily always justified.
The Quick Selection Tool certainly has limitations, but your post seems to be more about venting than trouble-shooting – otherwise you might have posted an image where you failed to get an expected result.

Hello ive been trying to get this matter token care of for the past 24 hrs and still no help im getting very upset now I paid 100 plus $$ to have this program that isn't even working I would like to speak to someone about on the phone I got a 1800 number

hello ive been trying to get this matter token care of for the past 24 hrs and still no help im getting very upset now I paid 100 plus $$ to have this program that isn't even working I would like to speak to someone about on the phone I got a 1800 number for tech but everytime I call it hangs up and says to chat........ ive been doing that all day yesterday its kinda getting old telling the same thing over n over again so I would like some real live help a number I can call or someone can call me 402 802 1211 everytime I try to do something on this it ask for my serial num I put it in and it says invalid number and when I do my pics it has trail across them

Hi,
I'm sorry to hear that you are having problems but this is a user to user forum and only occasionally visited by Adobe staff. Depending on your version of Photoshop elements, you may be able to get help through the chat sessions starting here
https://helpx.adobe.com/uk/contact.html?promoid=KLXNA
If you give us details like your operating system, Photoshop elements version and the problem you ae having, someone may well be able to help you.
Brian

Hello, I am very upset

Hello, I am very upset because i have already several months trying to cancel the subscription to this account but no body help, no way to do on-line by my self on this page, your adobe communities has many options but the principal to be in touch with your costumer does not exist.
I don´t gonna pay more for nothing because the information provided when hiring DO NOT mention an annual plan.
my e-mail is <Removed by Moderator>

Hello,
you could use: "Telephone numbers of customer service and technical support Adobe worldwide"
>>> https://www.adobe.com/eeurope/elicensing/licensemanagement/alm/contact.html (I used Europe's link, but that makes no difference.)
On the other hand you should click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter
P.S.
You are right, only sometimes you will find an Adobe employee here. We here are users like you and try to help.

I just bought an Iphone4 from straight talk and my camera does not work. The shutter wont open and when it does open there is a black screen. I am very upset. I have wanted this phone for awhile and now that I have it, it does not work properly. Need help

I just bought an Iphone 4 from straight talk. My camera does not work. The shutter does not open and when it does open there is a black screen. I am very upset. I have wanted this phone for awhile. I want the issue fixed.
Thanks

Take the iPhone to an Apple store genius bar for testing, and if it is defective and under warranty they will replace. Since you say iPhone 4, was this a used or refurbished iPhone?

MBP constant crashing and one very upset wife HELP PLEASE

Well I am at my wits end and I need some help, I am running a MBP, 10.7.1, stock everything, I have not upgraded RAM or HDD
I went out of town about 8 weeks ago and when I came back, tried to turn on my mac and it wouldn't come on. I finally lion clean install and have been running fine every since.
Then the past week I have been experience several problem
1- I can not shut down my machine. I tried to logout, and then shutdown, this worked for a bit. It has stopped working. I have also tried to hold opt when I shut down.
I also check TOP in terminal before shutdown and kill any processes that may be hanging things up, manually quit all applications before shutting down.
Nothing I do works, is there a way to have the system shutdown with a terminal window open so I can see what process is hanging things up?
2- The larger issue is that my computer is constantly crashing, nothing shows up on the screen everything just locks up.
This is happening 3-4 times in the first hour of using the machine. It has gotten to the point that when I turn on the machine I let it sit for 15 minutes before I do anything.
I have tried to force quit things, but it won't work. I finally hold the power button for 5 secs and force it to shut down.
I checked add ons in terminal via it showed me
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
it showed me
at.obdev.nke.LittleSnitch (2.4.4)
com.huawei.driver.HuaweiDataCardACMData (4.20.00)
com.huawei.driver.HuaweiDataCardECMControl (1.26.00)
com.huawei.driver.HuaweiDataCardECMData (1.27.00)
I have also clean caches/ and so on to make sure there wasn't a bad file.
This morning I noticed that a crash report keeps getting written each day, the same exact one, I will post a copy below. I am new to mac's and just about had my wife convinced of them. She is beginning to loose that trust and is very upset with me. Please help!!
Process:
helpd [8193]
Path:
/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
Identifier:
helpd
Version:
1.1.0 (68)
Code Type:
X86-64 (Native)
Parent Process: launchd [131]
Date/Time:
2012-06-24 20:31:02.777 +0000
OS Version:
Mac OS X 10.7.1 (11B26)
Report Version: 9
Crashed Thread: 7 com.apple.NSURLConnectionLoader
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
0000000100eed000-0000000100efd000 [   64K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
Application Specific Information:
objc[8193]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x0000000101b9667a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x0000000101b95d71 mach_msg + 73
2   com.apple.CoreFoundation
0x000000010159c29c __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation
0x00000001015a4a04 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation
0x00000001015a4216 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation
0x00000001015b3f2f CFRunLoopRun + 95
6   helpd
0x0000000100ef6f40 0x100eed000 + 40768
7   helpd
0x0000000100eee100 0x100eed000 + 4352
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x0000000101b987e6 kevent + 10
1   libdispatch.dylib
0x000000010196260e _dispatch_mgr_invoke + 923
2   libdispatch.dylib
0x000000010196119e _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib
0x0000000101b98192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x0000000101a48594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib
0x0000000101b98192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x0000000101a48594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 4:
0   libsystem_kernel.dylib
0x0000000101b98192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x0000000101a48594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.root.default-priority
0   libsystem_kernel.dylib
0x0000000101b97e42 __semwait_signal + 10
1   libsystem_c.dylib
0x00000001019fcdea nanosleep + 164
2   libsystem_c.dylib
0x00000001019fcc2c sleep + 61
3   com.apple.helpbookPlugin
0x0000000106a60363 0x106a5a000 + 25443
4   com.apple.Foundation
0x0000000100f7d0b0 -[__NSOperationInternal start] + 705
5   com.apple.Foundation
0x0000000100f903d2 ____NSOQSchedule_block_invoke_2 + 124
6   libdispatch.dylib
0x000000010196090a _dispatch_call_block_and_release + 18
7   libdispatch.dylib
0x00000001019617e9 _dispatch_worker_thread2 + 255
8   libsystem_c.dylib
0x0000000101a483da _pthread_wqthread + 316
9   libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 6:
0   libsystem_kernel.dylib
0x0000000101b97e42 __semwait_signal + 10
1   libsystem_c.dylib
0x00000001019fcdea nanosleep + 164
2   libsystem_c.dylib
0x00000001019fcc2c sleep + 61
3   com.apple.helpbookPlugin
0x0000000106a637f8 0x106a5a000 + 38904
4   com.apple.Foundation
0x0000000100f8f1ea -[NSThread main] + 68
5   com.apple.Foundation
0x0000000100f8f162 __NSThread__main__ + 1575
6   libsystem_c.dylib
0x0000000101a468bf _pthread_start + 335
7   libsystem_c.dylib
0x0000000101a49b75 thread_start + 13
Thread 7 Crashed:: com.apple.NSURLConnectionLoader
0   com.apple.CFNetwork
0x0000000102098485 __CFURLCache::RemoveResponseFromCacheContainers(__CFURLCacheNode*, _CFCachedURLResponse const*, __CFString const*, bool) + 39
1   com.apple.CFNetwork
0x0000000102094e96 __CFURLCache::AddResponseIntoCacheContainers(__CFString const*, __CFURLCacheNode*, bool) + 264
2   com.apple.CFNetwork
0x0000000102094cfe __CFURLCache::CreateAndStoreCacheNode(__CFURLCacheNode*, _CFCachedURLResponse const*, __CFString const*, _CFURLRequest const*, void const*, bool, bool&) + 280
3   com.apple.CFNetwork
0x000000010206a2ef AddCacheTask(__CFURLCacheNode*) + 403
4   com.apple.CFNetwork
0x0000000102073457 __CFURLCache::CopyResponseForRequest(_CFURLRequest const*, bool) + 577
5   com.apple.CFNetwork
0x0000000102075072 URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 204
6   com.apple.CFNetwork
0x00000001021479c8 URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 648
7   com.apple.CFNetwork
0x0000000102074f0d URLConnectionLoader::processEvents() + 111
8   com.apple.CFNetwork
0x000000010206ff96 MultiplexerSource::perform() + 212
9   com.apple.CoreFoundation
0x000000010157e241 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
10 com.apple.CoreFoundation
0x000000010157daad __CFRunLoopDoSources0 + 253
11 com.apple.CoreFoundation
0x00000001015a48d9 __CFRunLoopRun + 905
12 com.apple.CoreFoundation
0x00000001015a4216 CFRunLoopRunSpecific + 230
13 com.apple.Foundation
0x0000000100f9aa97 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
14 com.apple.Foundation
0x0000000100f8f1ea -[NSThread main] + 68
15 com.apple.Foundation
0x0000000100f8f162 __NSThread__main__ + 1575
16 libsystem_c.dylib
0x0000000101a468bf _pthread_start + 335
17 libsystem_c.dylib
0x0000000101a49b75 thread_start + 13
Thread 8:
0   libsystem_kernel.dylib
0x0000000101b98192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x0000000101a48594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 9:
0   libsystem_kernel.dylib
0x0000000101b97bca __psynch_cvwait + 10
1   libsystem_c.dylib
0x0000000101a4a274 _pthread_cond_wait + 840
2   com.apple.Foundation
0x0000000100f9c061 -[__NSOperationInternal waitUntilFinished] + 138
3   com.apple.Foundation
0x0000000100f9bee7 -[NSOperationQueue waitUntilAllOperationsAreFinished] + 310
4   com.apple.helpbookPlugin
0x0000000106a681f2 0x106a5a000 + 57842
5   com.apple.Foundation
0x0000000100f8f1ea -[NSThread main] + 68
6   com.apple.Foundation
0x0000000100f8f162 __NSThread__main__ + 1575
7   libsystem_c.dylib
0x0000000101a468bf _pthread_start + 335
8   libsystem_c.dylib
0x0000000101a49b75 thread_start + 13
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000016 rbx: 0xb000000000000000 rcx: 0x00007fd54aa9a2b0 rdx: 0xb000000000000000
rdi: 0x00007fd549421920 rsi: 0x00007fd54a814ff0 rbp: 0x000000010a352970 rsp: 0x000000010a3528e0
   r8: 0x0000000000000000   r9: 0x00000000000000c1 r10: 0x0000000000000050 r11: 0x000000010177f540
r12: 0x00007fd54a814ff8 r13: 0xb000000000000000 r14: 0x00007fd54a814ff0 r15: 0x00007fd54aa9a2b0
rip: 0x0000000102098485 rfl: 0x0000000000010246 cr2: 0x000000000d8fb22c
Logical CPU: 1
Binary Images:
0x100eed000 -
0x100efcfff helpd (1.1.0 - 68) <E9A060D5-F0A7-3639-BED0-495620B0DD0E> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
0x100f08000 -
0x100f16fff com.apple.HelpData (2.1.0 - 68) <A2C4DDC9-2ECB-37C0-A2E3-D01168EE31F7> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x100f2b000 -
0x100f2bfff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x100f2e000 -
0x100f2efff com.apple.audio.units.AudioUnit (1.7 - 1.7) <D75971EE-0D74-365A-8E52-46558EA49E87> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x100f35000 -
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0x101425000 -
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0x101460000 -
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0x101567000 -
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0x101958000 -
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0x1019ad000 -
0x1019b3fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <D86F63EC-D2BD-32E0-8955-08B5EAFAD2CC> /usr/lib/system/libmacho.dylib
0x1019b9000 -
0x1019bdfff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
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0x101b16000 -
0x101b1efff libsystem_dnssd.dylib (??? - ???) <7749128E-D0C5-3832-861C-BC9913F774FA> /usr/lib/system/libsystem_dnssd.dylib
0x101b28000 -
0x101b64fff libsystem_info.dylib (??? - ???) <BC49C624-1DAB-3A37-890F-6EFD46538424> /usr/lib/system/libsystem_info.dylib
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0x101bb7000 -
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0x101bc4000 -
0x101bc5fff libsystem_sandbox.dylib (??? - ???) <8D14139B-B671-35F4-9E5A-023B4C523C38> /usr/lib/system/libsystem_sandbox.dylib
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0x109e02fff com.apple.CoreSymbolication (2.1 - 66) <E1582596-4157-3535-BF1F-3BAE92A0B09F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x109e40000 -
0x109ea4fff com.apple.Symbolication (1.2 - 83.1) <0C6F8907-6829-3409-99AC-ACC62923DE98> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x109ee0000 -
0x109f1afff com.apple.DebugSymbols (2.1 - 85) <AEF473A5-25BF-3FB7-9A07-320D9CB85959> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x10a030000 -
0x10a032fff com.apple.kbPlugin (1.1.0 - 67) <E924984C-5422-387E-9F22-26201BE5D076> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/KB Plugin.bundle/Contents/MacOS/KB Plugin
0x10a038000 -
0x10a061fff com.apple.CoreServicesInternal (113.7 - 113.7) <ACAC98CD-5941-39DB-951A-2509DCCD22FD> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x10a103000 -
0x10a195ff7 com.apple.xquery (1.3 - 29) <02B0E724-CC18-3D60-8FBE-8BDB458C155A> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x7fff60aed000 -
0x7fff60b21ac7 dyld (195.5 - ???) <4A6E2B28-C7A2-3528-ADB7-4076B9836041> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 825
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=111.9M resident=87.5M(78%) swapped_out_or_unallocated=24.5M(22%)
Writable regions: Total=49.5M written=11.3M(23%) resident=14.9M(30%) swapped_out=0K(0%) unallocated=34.6M(70%)
REGION TYPE
VIRTUAL
===========
=======
MALLOC
29.4M
MALLOC guard page
48K
Memory tag=243
4K
SQLite page cache
480K
STACK GUARD
56.0M
Stack
12.6M
VM_ALLOCATE
76K
__CI_BITMAP
80K
__DATA
12.4M
__IMAGE
1256K
__LINKEDIT
21.5M
__TEXT
90.4M
__UNICODE
544K
mapped file
15.6M
shared memory
312K
===========
=======
TOTAL
240.7M

Thanks for all of your help, I thought that the USB modem was the problem. Unfortunately this is the only internet where we are.
Today I went ahead and found any processess that the USB modem was running and terminated it. Then I tried to shutdown, but it wouldn't again, I went through console and found this this. . . thoughts on what this could mean?
6/30/12 5:05:01.331 PM warmd: [_bootcachectl_add_i386_shared_cache_if_necessary:2551] Unable to open /var/db/dyld/dyld_shared_cache_i386 to add it to the boot cache: 2 No such file or directory
6/30/12 5:05:04.565 PM warmd: [_bootcachectl_add_i386_shared_cache_if_necessary:2551] Unable to open /var/db/dyld/dyld_shared_cache_i386 to add it to the boot cache: 2 No such file or directory
6/30/12 5:05:05.059 PM com.apple.launchd.peruser.501: (com.apple.talagent[138]) Exited: Killed: 9
6/30/12 5:05:05.060 PM com.apple.launchd.peruser.501: (com.apple.quicklook[16901]) Exited: Killed: 9
6/30/12 5:05:05.060 PM com.apple.launchd.peruser.501: ([0x0-0x1a01a].com.apple.AppleSpell[203]) Exited: Killed: 9
6/30/12 5:05:05.066 PM mds: (Error) Server: ==== XPC handleXPCMessage XPC_ERROR_CONNECTION_INVALID
6/30/12 5:05:05.071 PM 1PasswordAgent: Shutting down 1PasswordAgent 3.8.19 #31419 built Apr 19 2012 13:26:48
6/30/12 5:05:05.075 PM com.apple.launchd.peruser.501: (com.apple.mdworker.pool.0[16887]) Exited: Terminated: 15
6/30/12 5:05:05.130 PM loginwindow: DEAD_PROCESS: 46 console
6/30/12 5:05:05.155 PM warmd: [_bootcachectl_add_i386_shared_cache_if_necessary:2551] Unable to open /var/db/dyld/dyld_shared_cache_i386 to add it to the boot cache: 2 No such file or directory
6/30/12 5:05:05.485 PM shutdown: halt by tcf:
6/30/12 5:05:05.485 PM shutdown: SHUTDOWN_TIME: 1341075905 484983
I have also had two crashes today that generated crash reports, both generated almost identical reports. Thse reports are similar as the ones before, and questionable software has been removed. What next to try?
Both crash reports where the same and looked like this
Process:
helpd [165]
Path:
/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
Identifier:
helpd
Version:
1.1.0 (68)
Code Type:
X86-64 (Native)
Parent Process: launchd [125]
Date/Time:
2012-06-30 14:24:11.498 +0000
OS Version:
Mac OS X 10.7.1 (11B26)
Report Version: 9
Crashed Thread: 4 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
000000010e6d3000-000000010e6e3000 [   64K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
Application Specific Information:
objc[165]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x000000010f37867a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x000000010f377d71 mach_msg + 73
2   com.apple.CoreFoundation
0x000000010ed6b29c __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation
0x000000010ed73a04 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation
0x000000010ed73216 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation
0x000000010ed82f2f CFRunLoopRun + 95
6   helpd
0x000000010e6dcf40 0x10e6d3000 + 40768
7   helpd
0x000000010e6d4100 0x10e6d3000 + 4352
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x000000010f37a7e6 kevent + 10
1   libdispatch.dylib
0x000000010f13360e _dispatch_mgr_invoke + 923
2   libdispatch.dylib
0x000000010f13219e _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.root.default-priority
0   libsystem_kernel.dylib
0x000000010f379e42 __semwait_signal + 10
1   libsystem_c.dylib
0x000000010f1dbdea nanosleep + 164
2   libsystem_c.dylib
0x000000010f1dbc2c sleep + 61
3   com.apple.helpbookPlugin
0x00000001141d4363 0x1141ce000 + 25443
4   com.apple.Foundation
0x000000010e7590b0 -[__NSOperationInternal start] + 705
5   com.apple.Foundation
0x000000010e76c3d2 ____NSOQSchedule_block_invoke_2 + 124
6   libdispatch.dylib
0x000000010f13190a _dispatch_call_block_and_release + 18
7   libdispatch.dylib
0x000000010f1327e9 _dispatch_worker_thread2 + 255
8   libsystem_c.dylib
0x000000010f2273da _pthread_wqthread + 316
9   libsystem_c.dylib
0x000000010f228b85 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib
0x000000010f37a192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x000000010f227594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x000000010f228b85 start_wqthread + 13
Thread 4 Crashed:: Dispatch queue: com.apple.root.default-priority
0   com.apple.CFNetwork
0x000000010f881485 __CFURLCache::RemoveResponseFromCacheContainers(__CFURLCacheNode*, _CFCachedURLResponse const*, __CFString const*, bool) + 39
1   com.apple.CFNetwork
0x000000010f87de96 __CFURLCache::AddResponseIntoCacheContainers(__CFString const*, __CFURLCacheNode*, bool) + 264
2   com.apple.CFNetwork
0x000000010f87dcfe __CFURLCache::CreateAndStoreCacheNode(__CFURLCacheNode*, _CFCachedURLResponse const*, __CFString const*, _CFURLRequest const*, void const*, bool, bool&) + 280
3   com.apple.CFNetwork
0x000000010f882f7e __CFURLCache::DoBulkLookupAndStoreBasedOnTime(__CFString const*) + 666
4   com.apple.CFNetwork
0x000000010f882cc5 __ExecuteSQLSelectAndCreateResponse_block_invoke_6 + 80
5   libdispatch.dylib
0x000000010f13190a _dispatch_call_block_and_release + 18
6   libdispatch.dylib
0x000000010f1327e9 _dispatch_worker_thread2 + 255
7   libsystem_c.dylib
0x000000010f2273da _pthread_wqthread + 316
8   libsystem_c.dylib
0x000000010f228b85 start_wqthread + 13
Thread 5:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib
0x000000010f379bf2 __psynch_mutexwait + 10
1   libsystem_c.dylib
0x000000010f2241a1 pthread_mutex_lock + 545
2   com.apple.CFNetwork
0x000000010f85c356 __CFURLCache::CopyResponseForRequest(_CFURLRequest const*, bool) + 320
3   com.apple.CFNetwork
0x000000010f85e072 URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 204
4   com.apple.CFNetwork
0x000000010f9309c8 URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 648
5   com.apple.CFNetwork
0x000000010f85df0d URLConnectionLoader::processEvents() + 111
6   com.apple.CFNetwork
0x000000010f858f96 MultiplexerSource::perform() + 212
7   com.apple.CoreFoundation
0x000000010ed4d241 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
8   com.apple.CoreFoundation
0x000000010ed4caad __CFRunLoopDoSources0 + 253
9   com.apple.CoreFoundation
0x000000010ed738d9 __CFRunLoopRun + 905
10 com.apple.CoreFoundation
0x000000010ed73216 CFRunLoopRunSpecific + 230
11 com.apple.Foundation
0x000000010e776a97 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
12 com.apple.Foundation
0x000000010e76b1ea -[NSThread main] + 68
13 com.apple.Foundation
0x000000010e76b162 __NSThread__main__ + 1575
14 libsystem_c.dylib
0x000000010f2258bf _pthread_start + 335
15 libsystem_c.dylib
0x000000010f228b75 thread_start + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000016 rbx: 0x0018000000170001 rcx: 0x00007fad7b432b30 rdx: 0x0018000000170001
rdi: 0x00007fad7b420380 rsi: 0x00007fad7b432610 rbp: 0x0000000117824c90 rsp: 0x0000000117824c00
   r8: 0x0000000000000000   r9: 0x00000000000000c1 r10: 0x000000000000004c r11: 0x000000010ef4e540
r12: 0x00007fad7b432618 r13: 0x0018000000170001 r14: 0x00007fad7b432610 r15: 0x00007fad7b432b30
rip: 0x000000010f881485 rfl: 0x0000000000010246 cr2: 0x00000001178219c0
Logical CPU: 0

I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it and now its frozen on the apple logo how do i fix it? ps button dont work

I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it i guess and now its frozen on the apple logo how do i fix it? ps my ipod home button doesnt work.

Try as much as you can. When it says to place in recovery mode use this program instead.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Adobe Photoshop CS5 Subscription Failure

Hi there.
I'm trying to install Adobe Photoshop CS5 on my laptop and every time, after installing the product and entering the serial number, the process fails and tells me 'We are unable to start your subscription for Adobe Photoshop CS5 Subscription Edition.'
It then asks me to relaunch the product and do the installation process again. I have tried this numerous times and it keeps saying the same thing.
Please help!

Follow the steps mentioned in the link below, Check your host file for any unwanted enteries.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if this works.
Regards,
Ashutosh

I have a Photoshop CC subscription but I cannot see it in "My products and services"

I have a Photoshop CC subscription but I cannot see it in "My products and services".
I tried to follow http://helpx.adobe.com/x-productkb/global/find-serial-number.html , but that DOES NOT HELP.
Thanks.

Hi ytwong,
I am Email ing you an link which you have already recieved in mail when your was placed & approved. By using that link you got in the mail or that I will Email you, you will be guided appropriately.
You have an active subscription.
Kind Regards,
Rajshree

Ipod mini skipping songs....very upset

my ipod mini is skipping songs. the songs it is skipping are songs from cd's. i have tried restting it and restoring it. i am getting very upset with the whole ipod deal and am ready to throw it out the window. this is not the first problem i've had.

I have tried everything...and my mini still won't play purchased music after 2-3 days.
I have tried to restore to factory settings. I have tried to restore in disc mode. I have de-authorized, and re-authorized itunes. I have rebuilt the itunes library. Nothing seems to work. I'm no ipod specialist, but I think there has to be a software problem that's causing this, not the ipod itself.
I have called tech support and spoken with them, and explained what I am experiencing and what all I have tried and their answer is that I have tried everything and that I should take it to a store and have them run a diagnosis on the unit. I did just that, the guys at the store erased the unit and reinstalled the software. I took it home synched it to my itunes and still 3 days later nothing...
I am guessing that apple cruises through these boards...I would like to challenge them to offer an explaination/solution to this problem. I know that I am not the only one experiencing this. I'm completely frustrated and trying to keep my cool here but I am really loosing patient with this product. So here is my plea...HELP!

My Photoshop CS3 goes very slow/choppy when I have a selection made.

Hello,
My Photoshop CS3 goes very slow/choppy when I have a selection made, with those little moving lines indicating the selection (the lines that look like walking ants). When I'm adding to the selection, it's fine again, because the "ants" aren't moving, same with when I hit Q to enter Quick Mask Mode--as long as the "ants" aren't moving, my Photoshop isn't slow. Is there any way to fix this? To either speed up Photoshop or to stop the "ants" from moving, and simply allow selections to be indicated by broken lines, but not moving broken lines?
Thanks

Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
           Language: English (Regional Setting: English)
System Manufacturer: Tyan Computer Corporation
       System Model: S2668 Tiger i7505
               BIOS: PhoenixBIOS 4.0 Release 6.0
          Processor: Intel(R) Xeon(TM) CPU 3.06GHz (4 CPUs), ~3.1GHz
             Memory: 4096MB RAM
Available OS Memory: 3072MB RAM
          Page File: 2548MB used, 3589MB available
49.9 GB of 465 GB free.

Where is my Serial No for Photoshop CC subscription?

Where is the Serial Number for my Photoshop CC subscription to complete registrtration?
I downloaded CC.
Thanks
Andy

Hi Andy,
Adobe creative cloud subscription is based on online activation process and there is no perpetual serial key for CC apps. If CC apps are asking for the serial key, please visit the link below for resolution.
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Let me know if it works,
Thanks,
Ashish

TS2755 When will Apple ever make it convenient for the customer, I just bought an iPad Air and I'm very upset that I can only use iMessage, iPads are the biggest mistake to buy. I'll never buy another if I can text using SMS or MMS

When will Apple ever make it convenient for the customer, I just bought an iPad Air and I'm very upset that I can only use iMessage, iPads are the biggest mistake to buy if you like texting family and friends. I'll never buy another one if I can't text using SMS or MMS. Is there any hope for a patch or new operating system to fix this issue, or an app to use with iPad Air

To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
 Cheers, Tom

Photoshop CS6 Subscription (non Extended) Edition not available?

Hello,
I have just purchased the Photoshop CS6 Subscription Edition (not the Ps CS6 Extended Version).
However, following the download link under My Orders, I am only offered to download + install the Ps CS6 Extended Version (see screenshot below)
For whatever reason, the Adobe Application Manager does not differ between the Ps CS6 Standard and Extended Versions.
When opening the installed Ps CS6, it comes up in Trial Mode, a Nag Screen asking for Licencing. When using my Adobe ID (used for the purchase), I am prompted with a Serial Number Request.
==> Please advice how I can obtain my purchased product.
Thanks, Frank

Hi Rasmus,
indeed contacting support solved my issue - after 90 min of patience.
Basically (on Win7) the "fix" involved changing your local settings to english, reboot, uninstall all Adobe Photoshop Versions, reboot, Use Adobe Download Manager to download and install Photoshop "Standard" edition.
Then, launch it first time out of Adobe AppliManager.
The splash screen now shows Photoshop CS6 (no more Extended) and the registration is done automatically in the background.
I switched back my locale Win7 setting to non-english and things worked fine. I assume the locale setting change is not really necessary, but do uninstall all Photoshops before you try...
Cheers, Frank

Very Upset!!!! Want update MY iMovie and can't open the pervious verion

I am very upset because I was forced to run the updat after I updated my system. Now I can't even open iMovie and finish my music Video. I am completely lost and don't know how to solve my problem

If you updated to iMovie version 10 you'll find that its install doesn't remove iMovie version 9 from your computer.
You can use both versions.

Photoshop CC Subscription - VERY UPSET!!

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