Photoshop CC to Photoshop CC + Lr...again

So on Monday the 25 I asked here for help to change my subscription to Photoshop CC + Lr. Then i phoned customer service for help but they were very busy so I would be phoned back. It is now the first of December and nothing happend. I cannot stop my old subscription or get te new one because everything must go through customer service.  And it is impossible to reach them.
So again I'm hoping that someone will help.

Hi Tov_1
Sorry for the delay in replying.
I've cancelled your current plan so you can sign up for the PS/LR program.
Kind regards
Bev

Similar Messages

  • Install Photoshop Elements 11 again after a crash

    After having to get windows 8.1 from my PC I want to reinstall PE 11 again.I bought it in april 2013 and rght now I can't find any option to install it again because there is only a 12 in the download options.
    All my money wasted???

    Yes,
    I have found it !! Thanks a lot
    Van: Barbara B. [email protected]
    Verzonden: woensdag 23 oktober 2013 16:54
    Aan: euveltje
    Onderwerp: Install Photoshop Elements 11 again after a crash
    Re: Install Photoshop Elements 11 again after a crash
    created by Barbara <http://forums.adobe.com/people/Barbara+B.>  B. in Photoshop Elements - View the full <http://forums.adobe.com/message/5782061#5782061>  discussion

  • Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone.

    Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone. Can you help me please? Thanks a lot Nana

    1) Apps are not part of the backup, only data stored by 3rd party apps. But you can redownload the apps for free again if you use the same account you did when you bought them the first time. http://support.apple.com/kb/HT2519
    2) See this article http://support.apple.com/kb/HT1766 and find out what's in your backup.
    3) Backup your itunes+ library (http://support.apple.com/kb/HT1382 and http://support.apple.com/kb/HT1751), which will copy your Mobile Applications folder, and save your iphone backup folder as well
    In other words, maintaining a backup of your computer is essential.
    When you resync your apps from your computer to the phone, make sure your computer is authorized again. http://support.apple.com/kb/HT1420

  • My signature, the creative cloud is valid until December 2015, I had to format my mac as I have programs that already paid (photoshop lightroom and) again?

    my signature, the creative cloud is valid until December 2015, I had to format my mac as I have programs that already paid (photoshop lightroom and) again?

    if you need to reload your adobe cc apps, dl the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial
    and use it to install your cc apps.

  • I've forgotten my Adobe ID. I was able to get a new password, and my email hasn't changed, but I seem to need an Adobe ID in order to start using my Photoshop Elements 12 again. What to do?

    I've forgotten my Adobe ID. I was able to get a new password, and my email hasn't changed, but I seem to need an Adobe ID in order to start using my Photoshop Elements 12 again. What to do? This is incredibly frustrating!

    Hi yumeori,
    Please click on the link given below and follow the steps mentioned;
    Adobe ID, sign in, and account help
    Regards,
    Sarika

  • Help activating Photoshop CS Education AGAIN after using AVG Tuneup

    Hi,
    I have owned and used Photoshop CS Education (yes i know its old) since 2008 on 1 PC and it has worked fine. Last week i installed and ran AVG Internet Securtiy 2013 and their Tuneup Utillities.
    I completed all the recommended "cleans" and thought all was fine until  tried to use PS a few days later and when launching an error msg stating " your computer's configuration appears to have changed since the time this product was activated. To continue using this product, please click OK to activate it again for your new system configuration, or click cancel to exit" 
    When you click ok you transfer to the activation screen, trying to do it over the internet fails with a msg stating the activation system is not available at this time and with options about phone activation.
    I have tried over the internet for a few days with no joy so i rang the number given and the operator tried to activate over the phone but stated that their servers were down and they knew there was an issue so i should just keep trying!!!!!! and the would escalate my case to a senior.
    Now i presume that i have inadvertently deleted something from the registry or similar but can anyone offer me any advice on how i get this sorted?
    i have tried undoing everything including a restore but to no avail, please help.
    Thanks in advance
    Nelly49
    UK

    Apparently according to what i've heard, the activation servers for cs2 and older products have been permanently disabled.
    Meaning you won't be able to activate versions older than cs3 anymore.
    Hopefully i'm wrong about the above.
    Don't know what to tell you other than hopefully an adobe employee will see your question and give you a solution.
    Or post the question here:
    http://forums.adobe.com/community/download_install_setup?view=discussions
    updated:
    Read this post:
    http://forums.adobe.com/message/4931150#4931150
    Message was edited by: R_Kelly

  • I have had to re-install the system on my computer and now need to download Photoshop/lightroom etc again.  Can I do that without having to pay another monthly subscription?

    I have had a major problem with my computer and as a result have had to re-install the system.
    So I now have to reload programmes.
    I am a monthly subscriber to Photoshop & Lightroom but can't find a way to download them again without entering into a new subscription agreement.
    Anyone got any ideas how I should go about it please?

    Creative Cloud Help | Install, update, or uninstall apps

  • Very Frustrating! Printing from Preview or Photoshop - not happening again!

    It's Christmas time, and I'm printing my home made cards... so I've done all the artwork, printed a test from Photoshop, and that was fine... make some changes, and now it won't print! Exported it all as a PDF, try printing from Preview, and the same thing happens.
    Same thing happened a couple of weeks ago, but I can't remember how I fixed it! The job comes up in the printer spool, and then vanishes. Looking at the printer history log, it thinks it's printed it, but nothing. I can do a test page from the printer dialog, I can print from the web, but not from Photoshop or Preview
    Help!
    This is driving me nuts I tell you!
    Cheers

    First, do you have the original PSD to go back to (and if you don't, you now know to never kill off your source). Second, the JPG now has no fonts embedded, textures etc are irrelevant. So what is the resolution? Check out the rez of your printer and make sure the document's rez is no higher. Generally, anything more than 600dpi for home use is wasted, though some of the really high quality inkjets can go much higher. If your jpeg is very high rez (or if its dimensions are really big) resize it to be exactly the print size and try again.

  • Cannot download adobe photoshop elements 11 again

    Hello
    I have bought adobe photoshop elements 11 in September 2013 and lost the downloaded version when i made
    a new installation of windows 7.
    Now, as i wanted to download this version again, i make the experience, that i can only download elements 12.
    Is it really impossible to download the older version again ?
    Thanks for all answers and greetings
    leachim49

    Download the trial from http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    Follow the Very Important Instructions on that page first BEFORE you click the download link.
    Enter your serial number to license the software.

  • Photoshop is run again by itself after quit.

    After update to Yosemite the cunning issue popped up.
    I can't quit Photoshop. I press quit (by menu or cmd+Q), Photoshop is shut down, but then is run again by itself.
    The only way i found to quit is use Force quit menu.
    I'm using the latest version of Photoshop CC 2014.2.1.

    Turn off Monotype sky fonts, and check with Monotype for updates to fix the bug.

  • Why do I suddenly need to license my photoshop cs6 extended again?

    It's weird. Summer is about to begin and I'm finally having a chance to have some fun with my tablet and photoshop...Except that it want's me to give the serial number again. I already did it in autumn but haven't had the chance to use it for the past two months due to my chaotic schedule. Does it really have something to do with it? I went to licensing.adobe.com and it said that "Adobe does not recognize you as an authorized user of this web site". As a student my funds barely got me this product and the mere thought of money getting wasted terrifies me. It would be wonderful if someone would like to help.

    Never mind, this:
    https://discussions.apple.com/message/16994197#16994197
    fixed it immediately

  • How do I download the whole Photoshop CC application again?

    I have had some issues with my MacBook Pro and the whole Adobe Photoshop CC application has disappeared. Where can I go to re-download it?
    The icon is missing from the toolbar, the application is missing from the applications folder. But the Adobe Updater says Photoshop CC
    is up to date.

    Download New Adobe CC Trials: Direct Links (no Assistant/Manager) | ProDesignTools
    or
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Installing photoshop ... again

    Hi. I have problems with installing Photoshop CS3 on my new mac. I wonder if it's because I didn't get the chance to uninstall from one of my last macs who "died" on me. Does that matter? Can I at all install it on my new mac or do I have to by a new one? Can anyone help me?

    Hello,
    for this cases Adobe has provided this:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html >>> Deactivation or sign-out problems >>>
    I cannot access my previous computer >>> see ...
    Hans-Günter

  • HT5797 Where might I get Java version 1.6.0_51 so PhotoShop will work again?

    After updating to OX 10.8 AKA: Mountain Lion, PhotoShop will not open/work. It requires a new version of Java. Apples support article says Java version 1.6.0_51 should work. (If I understand correctly.) I don't see anything on Oracle's website except "bug" reports.
    Thanks for any help.
    I hope I don't sound grumpy.

    Hi MrCraig!
    I have the link for the download of Java for OS X 2013-004 right here for you:
    Java for OS X 2013-004
    http://support.apple.com/kb/DL1572
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • How do I get photoshop to work again

    My cell phone cases all come up when I click on that file, but when I try to open one of the sizes, nothing happens.

    You have not provided any system info or crash logs nor told us your version of PS, so nobody can know anything.
    Mylenium

  • I had photoshop elements 8 installed on my previous computer and it did not work properly when it came to sizing  photos for a website I was adding to.  I now have a new computer which runs windows 7.  Is it worth installing it again on my new computer?

    I had photoshop elements 8 installed on my previous computer and it did not work properly when it came to sizing  photos for a website I was adding to.  I now have a new computer which runs windows 7.  Is it worth installing photoshop elements 8 again on my new computer or will it be a waste of time?

    I have PSEv.8 on my computer running WINDOWS 7. It works perfectly..
    Perhaps you need help with saving files for web use.. Will be pleased to assist you when you get everything set up.

Maybe you are looking for

  • I REALLY would like to know...

    ..just whyat it was that the web developers were thinking when they "created" this piece of work for the Z10. I just picked up my device today and am trying to fit it out with necessary apps, but this is a burden that is absolutely absurd.  Here's wh

  • How to install networked Epson Expression 10000XL?

    Hello, I have an Epson Expression 10000XL scanner with an ethernet card connected to my network. The scanner workes fine, but after makeing a clean install of OS X Mavericks I'm lost. The old drivers won't work, and the new ones are supposed to come

  • Firefox continually suggests me to download imcompatible java plugin

    about one time a week, ff asks me to download this version of java plugin that is not even supported. if i go through with the process, it downloads, starts fox, notifies me that the plugin is not compatible and will ask to restart or remove at close

  • Passing values to RFC/BAPI Table

    Hi, I am having a very strange problem. While passing the values to RFC/BAPI table using add method the values are not passed to backend SAP. Below is the code which I am using just to pass some data in RFC/BAPI table. The same code was working few d

  • Passing a generated value to an applet

    Hi, I was wondering how would I pass a value which is selected by a user from a drop-down menu on a webpage to another different webpage with an applet in it which is then used as a parameter to the applet. Any help would be good Thanks!