Photoshop CC trial (Mac)...
Downloaded the Photoshop CC trial app and have spent hours trying to get the darn app to work... it launches for a second or two and than stalls in its tracks and just quits.
I've tried all the usual Mac troubleshooting steps, plus all that I could find on net (signing out, quiting the CC app, and than trying again)... same results! PS CC just will NOT launch long enough for me to even try anything. Maddening!!!
I have PS CS6 which works without a hitch. I'm at a loss for what else to try. Even went as far as reinstalling the OS (10.8.4). All to no avail. Anybody got any ideas?
New 3.4 GHz, 27in iMac... 32 gb memory, 3 TB Harddrive with 256Gb Fusion drive... Nvidia Geforce GTX 680MX.
TIA
Photoshop CC trial (Mac) not launching...
Hopefully this will somehow help....
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Mac OS 10.8.4
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3400 MHz
Built-in memory: 32768 MB
Free memory: 21220 MB
Memory available to Photoshop: 30715 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2 (Apr 25 2013 18:32:06)
OpenGL Version: 2.1
Video Rect Texture Size: 16384
OpenGL Memory: 2005 MB
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GTX 680MX OpenGL Engine
Display: 2
Display Depth: 32
Display Bounds: top=0, left=-2560, bottom=1440, right=0
Video Renderer ID: 16918084
Video Card Memory: 2048 MB
Display: 1
Main Display
Display Depth: 32
Display Bounds: top=0, left=0, bottom=1440, right=2560
Video Renderer ID: 16918084
Video Card Memory: 2048 MB
Serial number: 92629123668105563093
Application folder: /Applications/Adobe Photoshop CC/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Macintosh HD, 2.83T, 2.41T free
Required Plug-ins folder: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC/Plug-ins/
Installed components:
adbeape.framework adbeape 3.4.0.29366 0.1160850
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.3.2.30746 79.535742
adobe_caps.framework adobe_caps 7.0.0.21 1.248010
AdobeACE.framework AdobeACE 2.20.02.30665 79.535293
AdobeAGM.framework AdobeAGM 4.30.19.30830 79.536232
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.03.30665 79.535293
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 79.535293
AdobeCoolType.framework AdobeCoolType 5.13.00.30665 79.535293
AdobeCrashReporter.framework AdobeCrashReporter 7.0.1
AdobeExtendScript.framework AdobeExtendScript 4.5.5.30746 79.535742
AdobeJP2K.framework AdobeJP2K 1.2.2.29712 79.248139
AdobeLinguistic.framework 19061
AdobeMPS.framework AdobeMPS 5.8.1.30604 79.535029
AdobeOwl.framework AdobeOwl 5.0.13 79.533484
AdobePDFL.framework AdobePDFL 10.0.1.30505 79.499517
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 7.0.0.1768
AdobeScCore.framework AdobeScCore 4.5.5.30746 79.535742
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 79.151481 79.151481
AdobeXMPFiles.framework AdobeXMPFiles 79.151481 79.151481
AdobeXMPScript.framework AdobeXMPScript 79.151481 79.151481
ahclient.framework ahclient 1.8.0.31
aif_core.framework AdobeAIF 5.0.00 79.534508
aif_ocl.framework AdobeAIF 5.0.00 79.534508
aif_ogl.framework AdobeAIF 5.0.00 79.534508
AlignmentLib.framework xcode Copyright © 2013 Adobe Systems Incorporated
amtlib.framework amtlib 7.0.0.169
boost_date_time.framework boost_date_time 7.0.0.0
boost_signals.framework boost_signals 7.0.0.0
boost_system.framework boost_system 7.0.0.0
boost_threads.framework boost_threads 7.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.1.6.30158 151334
CITThreading.framework CITThreading 2.1.6.30158 151334
dvaaudiodevice.framework dvaaudiodevice 7.0.0.0
dvacore.framework dvacore 7.0.0.0
dvamarshal.framework dvamarshal 7.0.0.0
dvamediatypes.framework dvamediatypes 7.0.0.0
dvaplayer.framework dvaplayer 7.0.0.0
dvatransport.framework dvatransport 7.0.0.0
dvaunittesting.framework dvaunittesting 7.0.0.0
dynamiclink.framework dynamiclink 7.0.0.0
FileInfo.framework FileInfo 79.151561 79.151561
filter_graph.framework AdobeAIF 5.0.00 79.534508
ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
LogSession.framework LogSession 2.1.2.1756
mediacoreif.framework mediacoreif 7.0.0.0
patchmatch.framework AdobePatchMatch 1.1.00.1 1.
PlugPlugOwl.framework PlugPlugOwl 4.0.1.34
UpdaterNotifications.framework UpdaterNotifications 7.0.1.102 "7.0.1.102"
WRServices.framework
Required plug-ins:
Accented Edges 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 14.0, Copyright © 2013 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Average 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “Average.plugin”
Bas Relief 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
BMP 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Camera Raw 8.1 (43), Copyright © 2013 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 8.1 (43), Copyright © 2013 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Charcoal 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Chrome 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Cineon 14.0 20130423.r.221 2013/04/23:23:00:00 ©2002-2013 Adobe Systems Incorporated - from the file “Cineon.plugin”
Clouds 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “Clouds.plugin”
Collada DAE 14.0 20130423.r.221 2013/04/23:23:00:00 ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”
Color Halftone 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Colored Pencil 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
CompuServe GIF 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Conté Crayon 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Craquelure 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 14.0 20130423.r.221 2013/04/23:23:00:00 ©2003-2013 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Crosshatch 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crystallize 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Cutout 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Dark Strokes 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
De-Interlace 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Difference Clouds 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “Clouds.plugin”
Diffuse Glow 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Displace 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dry Brush 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Eazel Acquire 14.0 20130423.r.221 2013/04/23:23:00:00 ©1997-2013 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
Embed Watermark NO VERSION - from the file “DigiSign.plugin”
Extrude 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
FastCore Routines 14.0 20130423.r.221 2013/04/23:23:00:00 ©1990-2013 Adobe Systems Incorporated - from the file “FastCore.plugin”
Fibers 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Film Grain 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Filter Gallery 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Fresco 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glass 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glowing Edges 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Grain 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Graphic Pen 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halftone Pattern 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
HDRMergeUI 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
IFF Format 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Ink Outlines 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
JPEG 2000 14.0 20130423.r.221 2013/04/23:23:00:00 ©2001-2013 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
Lens Blur 14.0, Copyright © 2002-2013 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
Lens Correction 14.0, Copyright © 2002-2013 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
Lens Flare 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Liquify 14.0, Copyright © 2001-2013 Adobe Systems Incorporated - from the file “Liquify.plugin”
Matlab Operation 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Measurement Core 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
Mezzotint 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
MMXCore Routines 14.0 20130423.r.221 2013/04/23:23:00:00 ©1990-2013 Adobe Systems Incorporated - from the file “MMXCore.plugin”
Mosaic Tiles 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Multiprocessor Support 14.0 20130423.r.221 2013/04/23:23:00:00 ©1990-2013 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
Neon Glow 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Note Paper 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
NTSC Colors 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
Ocean Ripple 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Oil Paint 14.0, Copyright © 2013 Adobe Systems Incorporated - from the file “Oil Paint.plugin”
OpenEXR 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Paint Daubs 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Palette Knife 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Patchwork 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Paths to Illustrator 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
PCX 14.0 20130423.r.221 2013/04/23:23:00:00 ©1989-2013 Adobe Systems Incorporated - from the file “PCX.plugin”
Photocopy 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Photoshop 3D Engine 14.0 20130423.r.221 2013/04/23:23:00:00 ©2006-2013 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
Picture Package Filter 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Pinch 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pixar 14.0 20130423.r.221 2013/04/23:23:00:00 ©1989-2013 Adobe Systems Incorporated - from the file “Pixar.plugin”
Plaster 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Plastic Wrap 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PNG 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pointillize 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Polar Coordinates 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Portable Bit Map 14.0 20130423.r.221 2013/04/23:23:00:00 ©1989-2013 Adobe Systems Incorporated - from the file “PBM.plugin”
Poster Edges 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Radial Blur 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Radiance 14.0 20130423.r.221 2013/04/23:23:00:00 ©2003-2013 Adobe Systems Incorporated - from the file “Radiance.plugin”
Read Watermark NO VERSION - from the file “DigiRead.plugin”
Reticulation 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Ripple 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Rough Pastels 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Save for Web 14.0, Copyright © 1999-2013 Adobe Systems Incorporated - from the file “Save for Web.plugin”
ScriptingSupport 13.0, Copyright © 2013 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
Shake Reduction 14.0, Copyright © 2013 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”
Shear 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smart Blur 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smudge Stick 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Solarize 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “Solarize.plugin”
Spatter 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Spherize 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Sponge 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sprayed Strokes 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stained Glass 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stamp 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sumi-e 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Targa 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Texturizer 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Tiles 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Torn Edges 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Twirl 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Underpainting 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Vanishing Point 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
Water Paper 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Watercolor 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Wave 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wind 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 14.0 20130423.r.221 2013/04/23:23:00:00 ©1989-2013 Adobe Systems Incorporated - from the file “WBMP.plugin”
ZigZag 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONE
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My computer is Mac and installed other Adobe programs already but only photoshop has a problem.
The error has described 'RROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 524)'
If you know the solutions, please reply.Go thru the page linked below and look for the DF015 entries.
Installation and launch log errors | CS5, CS5.5, CS6, CC -
Would any of you know by any chance how to find the download for a Mac OS X scanner driver? my Canon LIDE 600F scanner normally works fine - and i've checked and in principle it should be compatible with the latest Photoshop CS6 trial i've successfully downloaded. i've checked the Apple software update and that's fine too. it's just that when i open my photoshop CS6 and go to File - import - scanner, the scanner is 'missing' - and then when i try every which way, an error flag comes up, stating there's an internal error and cites the scanner driver. it looks as though i need a scanner driver download for Mac OS X 10.6. i've googled this and can't find it .... has anyone else encountered this hitch since downloading the latest Photoshop? previously i had Photoshop CS3 - it's the CS6 version now that i'm trying to work with. You know how it is, deadline approaching and trying not to OD on coffee
The driver may be listed here:
Printer and Scanner software available for download:
http://support.apple.com/kb/HT3669?viewlocale=en_US -
How do I delete Adobe Photoshop CS6 Trial from my MacMini?
How do I delete Adobe Photoshop CS6 Trial from my Mac Mini? I was upgrading to Adobe Photoshop CS6 not extended. So now I have Adobe Photoshop CS5, CS6, and CS6 extended. My computer is running very slowly. Are all these programs large? Can I delete all but the CS6 and how do I keep the photos I've done in CS5 in CS6 if I want to delete the CS5?
Your photos won't be affected by uninstalling anything. Neither Photoshop nor Bridge keep, import or store any image files. They are all wherever you installed them. (Unlike the crappy Apple iPhoto application, which hides your images from you inside the application package .)
Two very important caveats:
1.— Never drag any Adobe applications or their folders into the trash! Always use the Adobe Uninstaller installed by default with each application.
2.— The time to uninstall an older application is BEFORE installing newer versions of the application. The reason for that is that the Adobe Uninstaller can and in all likelihood will damage later version installs.
If you want to reclaim HD space, your best bet now is to uninstall all versions, including the most current one, then run the CSCleaner Tool, which you can search from and download for free from the Adobe downloads site, then Repair Permissions with Apple's Disk Utility, then re-install the latest and most current versions. Finally, Repair Permissions with Apple's Disk Utility once again.
Remember that Photoshop 14.x, which would have been "CS7", but now will be "CC", is scheduled to be released on June 17, less than two weeks from today, -
Photoshop 6 for MAC - can't load updates
Hi all,
I recently purchased (from a trial version) Photoshop 6 for Macs. I had used the demo for about a week before purchasing and then loaded the serial number to activate. Things seem fine but when I get prompted to download updates, it seems to go thru the motions but then returns with a message indicating - "cannot locate Product"....Maybe files loaded in wrong place?Barbara,
Thanks for the reply.
I did not change any of the file destinations - they indicate that they go the the default folder .......Library/Application Support/Adobe/Updater5/Install.
I do think that the update was related to a raw file however. Perhaps this is normal since the raw files (as you stated) need to be manually updated. If this is true, is there a place to download this file?
Thanks
Lou
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