Photoshop CC trial unable to work
Hi there
Apologies but I am not very computer minded, I downloaded a trial of photoshop CC a few days ago but it will not work. It tells me
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution becomes available.
I am using window 7. The first time I got this message it told me that the problem was with 3 files in the following folder
Computer> OS(C:) > Users > Karen > AppData > local > Temp
Sadly I did not write them down and windows is no longer telling what is the exact problem, but when I looked for the files windows said was the problem, they did not exist not on my PC.
I hope I have made sense, any help with this issue would be very much appreciated.
Many Thanks
Karen
You may refer to this:
Photoshop Elements 6 Trial Download not working?
Downloading a trial — problem with the Adobe Download Assistant
Regards
Rajshree
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I downloaded Photoshop cc trial, program opens, states program has a problem and closes right away. how can I get it to work?
I tried uninstalling and installing again same problemMoving this discussion to the Photoshop General Discussion forum.
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my photoshop CS 3 no longer works after my free trial ended.The serial number of CS3 wasn't recognised.
Try uninstalling all versions of Photoshop then run the Adobe cleaner to make sure all traces are removed.
Now install cs3 at this point your serial number should work. -
but it only gives me a option to close the program if you could help me to get this working that would be very helpful.
It sound like you download and install Photoshop CC 2014 on some machine running some operating system at some level and there is a problem with your environment configuration. Photoshop often fails when you don't have a good environment configuration. Make sure your OS is up to date all the fixes are installed and most important you have a supported Display adapter with at least 512MB of Vram and the latest manufacturer's System Device Driver installed. If you look at you system crash reports for your Photoshop CC 2014 has stopped working crashes you will most likely see that the crashes are happening in your Display's device driver.
Supply pertinent information for quicker answers
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Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
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I am unable to download Photoshop cc trial. I have signed in, shut down all antivirus and firewalls and bypassed router. It just keeps askink if I want to retry.
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Photoshop CC trial (Mac) not launching...
Downloading the Photoshop CC trial app and have spent the last three hours trying to get the darn app to work... it launches for a second or two and than stalls in its tracks and just quits.
I've tried all the usual Mac troubleshooting steps, plus all that I could find on net (signing out, quiting the CC app, and than trying again)... same results! PS CC just will NOT launch long enough for me to even try anything. Maddening!!!
I have PS CS6 which works without a hitch. I'm at a loss for what else to try. Even went as far as reinstalling the OS (10.8.4). All to no avail. Anybody got any ideas?
New 3.4 GHz, 27in iMac... 32 gb memory, 3 TB Harddrive with 256Gb Fusion drive... Nvidia Geforce GTX 680MX.
TIANo, at least none that I can find. But just to be sure, I did an unistall/reinstall when I couldn't get PS CC to stay open long enough to even open anything with it.
Something is definately wrong because I haven't once gotten the usual "this is a trial (so many days left) countdown screen" on launch.
I'm stumped!
Is there any way to do a complete, clean uninstall and try again? -
Downloaded the Photoshop CC trial app and have spent hours trying to get the darn app to work... it launches for a second or two and than stalls in its tracks and just quits.
I've tried all the usual Mac troubleshooting steps, plus all that I could find on net (signing out, quiting the CC app, and than trying again)... same results! PS CC just will NOT launch long enough for me to even try anything. Maddening!!!
I have PS CS6 which works without a hitch. I'm at a loss for what else to try. Even went as far as reinstalling the OS (10.8.4). All to no avail. Anybody got any ideas?
New 3.4 GHz, 27in iMac... 32 gb memory, 3 TB Harddrive with 256Gb Fusion drive... Nvidia Geforce GTX 680MX.
TIA
Photoshop CC trial (Mac) not launching...Hopefully this will somehow help....
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Mac OS 10.8.4
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3400 MHz
Built-in memory: 32768 MB
Free memory: 21220 MB
Memory available to Photoshop: 30715 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2 (Apr 25 2013 18:32:06)
OpenGL Version: 2.1
Video Rect Texture Size: 16384
OpenGL Memory: 2005 MB
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GTX 680MX OpenGL Engine
Display: 2
Display Depth: 32
Display Bounds: top=0, left=-2560, bottom=1440, right=0
Video Renderer ID: 16918084
Video Card Memory: 2048 MB
Display: 1
Main Display
Display Depth: 32
Display Bounds: top=0, left=0, bottom=1440, right=2560
Video Renderer ID: 16918084
Video Card Memory: 2048 MB
Serial number: 92629123668105563093
Application folder: /Applications/Adobe Photoshop CC/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Macintosh HD, 2.83T, 2.41T free
Required Plug-ins folder: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC/Plug-ins/
Installed components:
adbeape.framework adbeape 3.4.0.29366 0.1160850
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.3.2.30746 79.535742
adobe_caps.framework adobe_caps 7.0.0.21 1.248010
AdobeACE.framework AdobeACE 2.20.02.30665 79.535293
AdobeAGM.framework AdobeAGM 4.30.19.30830 79.536232
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.03.30665 79.535293
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 79.535293
AdobeCoolType.framework AdobeCoolType 5.13.00.30665 79.535293
AdobeCrashReporter.framework AdobeCrashReporter 7.0.1
AdobeExtendScript.framework AdobeExtendScript 4.5.5.30746 79.535742
AdobeJP2K.framework AdobeJP2K 1.2.2.29712 79.248139
AdobeLinguistic.framework 19061
AdobeMPS.framework AdobeMPS 5.8.1.30604 79.535029
AdobeOwl.framework AdobeOwl 5.0.13 79.533484
AdobePDFL.framework AdobePDFL 10.0.1.30505 79.499517
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 7.0.0.1768
AdobeScCore.framework AdobeScCore 4.5.5.30746 79.535742
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 79.151481 79.151481
AdobeXMPFiles.framework AdobeXMPFiles 79.151481 79.151481
AdobeXMPScript.framework AdobeXMPScript 79.151481 79.151481
ahclient.framework ahclient 1.8.0.31
aif_core.framework AdobeAIF 5.0.00 79.534508
aif_ocl.framework AdobeAIF 5.0.00 79.534508
aif_ogl.framework AdobeAIF 5.0.00 79.534508
AlignmentLib.framework xcode Copyright © 2013 Adobe Systems Incorporated
amtlib.framework amtlib 7.0.0.169
boost_date_time.framework boost_date_time 7.0.0.0
boost_signals.framework boost_signals 7.0.0.0
boost_system.framework boost_system 7.0.0.0
boost_threads.framework boost_threads 7.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.1.6.30158 151334
CITThreading.framework CITThreading 2.1.6.30158 151334
dvaaudiodevice.framework dvaaudiodevice 7.0.0.0
dvacore.framework dvacore 7.0.0.0
dvamarshal.framework dvamarshal 7.0.0.0
dvamediatypes.framework dvamediatypes 7.0.0.0
dvaplayer.framework dvaplayer 7.0.0.0
dvatransport.framework dvatransport 7.0.0.0
dvaunittesting.framework dvaunittesting 7.0.0.0
dynamiclink.framework dynamiclink 7.0.0.0
FileInfo.framework FileInfo 79.151561 79.151561
filter_graph.framework AdobeAIF 5.0.00 79.534508
ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
LogSession.framework LogSession 2.1.2.1756
mediacoreif.framework mediacoreif 7.0.0.0
patchmatch.framework AdobePatchMatch 1.1.00.1 1.
PlugPlugOwl.framework PlugPlugOwl 4.0.1.34
UpdaterNotifications.framework UpdaterNotifications 7.0.1.102 "7.0.1.102"
WRServices.framework
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Accented Edges 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 14.0, Copyright © 2013 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Average 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “Average.plugin”
Bas Relief 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
BMP 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Camera Raw 8.1 (43), Copyright © 2013 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 8.1 (43), Copyright © 2013 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Charcoal 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Chrome 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Cineon 14.0 20130423.r.221 2013/04/23:23:00:00 ©2002-2013 Adobe Systems Incorporated - from the file “Cineon.plugin”
Clouds 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “Clouds.plugin”
Collada DAE 14.0 20130423.r.221 2013/04/23:23:00:00 ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”
Color Halftone 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Colored Pencil 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
CompuServe GIF 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Conté Crayon 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Craquelure 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 14.0 20130423.r.221 2013/04/23:23:00:00 ©2003-2013 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Crosshatch 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crystallize 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Cutout 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Dark Strokes 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
De-Interlace 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Difference Clouds 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “Clouds.plugin”
Diffuse Glow 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Displace 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dry Brush 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Eazel Acquire 14.0 20130423.r.221 2013/04/23:23:00:00 ©1997-2013 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
Embed Watermark NO VERSION - from the file “DigiSign.plugin”
Extrude 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
FastCore Routines 14.0 20130423.r.221 2013/04/23:23:00:00 ©1990-2013 Adobe Systems Incorporated - from the file “FastCore.plugin”
Fibers 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Film Grain 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Filter Gallery 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Fresco 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glass 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glowing Edges 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Grain 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Graphic Pen 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halftone Pattern 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
HDRMergeUI 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
IFF Format 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Ink Outlines 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
JPEG 2000 14.0 20130423.r.221 2013/04/23:23:00:00 ©2001-2013 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
Lens Blur 14.0, Copyright © 2002-2013 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
Lens Correction 14.0, Copyright © 2002-2013 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
Lens Flare 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Liquify 14.0, Copyright © 2001-2013 Adobe Systems Incorporated - from the file “Liquify.plugin”
Matlab Operation 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Measurement Core 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
Mezzotint 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
MMXCore Routines 14.0 20130423.r.221 2013/04/23:23:00:00 ©1990-2013 Adobe Systems Incorporated - from the file “MMXCore.plugin”
Mosaic Tiles 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Multiprocessor Support 14.0 20130423.r.221 2013/04/23:23:00:00 ©1990-2013 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
Neon Glow 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Note Paper 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
NTSC Colors 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
Ocean Ripple 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Oil Paint 14.0, Copyright © 2013 Adobe Systems Incorporated - from the file “Oil Paint.plugin”
OpenEXR 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Paint Daubs 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Palette Knife 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Patchwork 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Paths to Illustrator 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
PCX 14.0 20130423.r.221 2013/04/23:23:00:00 ©1989-2013 Adobe Systems Incorporated - from the file “PCX.plugin”
Photocopy 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Photoshop 3D Engine 14.0 20130423.r.221 2013/04/23:23:00:00 ©2006-2013 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
Picture Package Filter 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Pinch 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pixar 14.0 20130423.r.221 2013/04/23:23:00:00 ©1989-2013 Adobe Systems Incorporated - from the file “Pixar.plugin”
Plaster 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Plastic Wrap 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PNG 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pointillize 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Polar Coordinates 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Portable Bit Map 14.0 20130423.r.221 2013/04/23:23:00:00 ©1989-2013 Adobe Systems Incorporated - from the file “PBM.plugin”
Poster Edges 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Radial Blur 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Radiance 14.0 20130423.r.221 2013/04/23:23:00:00 ©2003-2013 Adobe Systems Incorporated - from the file “Radiance.plugin”
Read Watermark NO VERSION - from the file “DigiRead.plugin”
Reticulation 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Ripple 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Rough Pastels 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Save for Web 14.0, Copyright © 1999-2013 Adobe Systems Incorporated - from the file “Save for Web.plugin”
ScriptingSupport 13.0, Copyright © 2013 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
Shake Reduction 14.0, Copyright © 2013 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”
Shear 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smart Blur 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smudge Stick 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Solarize 14.0 20130423.r.221 2013/04/23:23:00:00 ©1993-2013 Adobe Systems Incorporated - from the file “Solarize.plugin”
Spatter 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Spherize 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Sponge 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sprayed Strokes 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stained Glass 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stamp 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sumi-e 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Targa 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Texturizer 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Tiles 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Torn Edges 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Twirl 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
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Vanishing Point 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
Water Paper 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Watercolor 14.0, Copyright © 1991-2013 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Wave 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wind 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 14.0 20130423.r.221 2013/04/23:23:00:00 ©1989-2013 Adobe Systems Incorporated - from the file “WBMP.plugin”
ZigZag 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONE -
Cannot install Photoshop CS5 Trial
Hello all.
I'm desperately searching help to install Photoshop CS5 Trial on my PC. I have Windows Seven Ultimate 32 bit, and any time I try to install the regular setup file downloaded via Adobe's site I get an error message. Another strange issue regarding a message displayed in a dialog box during setup: after the "INSTALL TRIAL" selection there is a dialog box displaying the components to install. There is only the Photoshop voice, with a red X, and after the selection a new message appears in the right side of the dialog, warning me that "THE SELECTED COMPONENTS ARE DISABLED".
After the start of installation I got the following message:
Exit Code: 7
Summary --------------------------------------
- 1 fatal error(s), 5 error(s), 7 warning(s)
WARNING: The payload: Adobe Photoshop CS5 Core
{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following
specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Core_x64
This parent relationship is not satisfied, because this payload is not
present in this session.
WARNING: Payload {92B9146C-B17B-4601-9031-A3228678F25D} Required Common
Fonts Installation is already installed and the session payload
{CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation
has no upgrage/conflict relationship with it.
WARNING: Payload {5D55F2B0-0B2D-4715-87FE-2A4A2138961E} Recommended Common
Fonts Installation is already installed and the session payload
{E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation
has no upgrage/conflict relationship with it.
WARNING: Payload {55010CE4-4388-4B9A-9345-2521AC6A212E} Adobe AIR is already
installed and the session payload {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
Adobe AIR has no upgrage/conflict relationship with it.
WARNING: {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support
conflicts with: {7B420538-E7A9-48CB-B751-EEEE85AC2E99} Adobe Photoshop CS5
Support
WARNING: Please uninstall these products, restart your computer and then run
this installer again.
WARNING: PayloadPolicyNode.SetAction: IN payload
{0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support is
required by {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} Adobe Photoshop CS5 Core
but isn't free.
ERROR: Verifying payload integerity : Failed with code 1
ERROR: Found payload conflicts and errors:
ERROR: - Adobe Bridge CS5 depends on AdobeOutputModule to be installed.
ERROR: - Adobe Bridge CS5 depends on AdobePDFL CS5 to be installed.
ERROR: - Adobe Bridge CS5 depends on Adobe Player for Embedding to be
installed.
FATAL ERROR: Conflicts were found in the selected payloads. Halting
installation.
How can I do to solve this problem? I have removed any CS5 reference from registry, tried to change the registry's permissions, but nothing to do.
Please help me and forgive my poor english.
Thank you.Problem Solved!
I simply checked in the "Add/Remove Programs" panel, discovering a previous CS5 installation (some days ago I've installed CS5 suite trial). Yesterday I have discovered this voice in the panel, uninstalled it and now Photoshop CS5 is perfectly installed and working.
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