Photoshop CC unresponsive on start up

All of a sudden Photoshop is taking a long time (5-10 minutes at least) to start up for me. The main window, dialogs, and file will be displayed on the desktop, but clicking on any part of the UI has no effect and keystrokes have no effect.
Everything has been working fine for as long as I can remember, up until this morning.
The only thing that changed recently was that I upgraded SilverFast Ai Studio to the most recent version, but at this point I believe it is stand-alone software in terms of scanning. I tried uninstalling it anyway, with no effect.
I also tried uninstalling Photoshop, removing the preferences, then re-installing Photoshop. I tried upgrading my display drivers to the most recent version. Restarted the computer. Checked the hard drives to confirm they had free space. Still the same behavior starting up Photoshop.
It was taking so long to finally become responsive that I thought it was basically frozen. It was only after I ran out of things to try that I left it there & when came back after a while found that it had become functional. Ok, I timed it just now and it took about 3 minutes to start up. I don't know if it was slower before or if it just felt slower. Either way, it's a significant change, and I'd like to get back to how it has been behaving if possible.
Anyone have any ideas on what else I could look at to resolve this? TIA
This is with Photoshop CC 2014 on Windows 7 64 bit.

By bad hair flash screen do you mean the image of the lady in front of the lake? It gets past that point. Basically it's like the interface is totally loaded & ready to go, including a window displaying a file if Photoshop is launched by double-clicking a .psd, for example. But then nothing happens when using the mouse, stylus, or keyboard. I can't even quit the app without resorting to Task Manager.
I really can't think of anything that changed on this system since it was working "correctly". It's very strange. The last Windows automatic update was at least last week. Things were working fine yesterday, and before that, so I'm not hopeful that restoring to a previous point would change anything.
I guess I was hoping there was some way to do some diagnostics that might tell me more.

Similar Messages

Move photos from old PC running Adobe Photoshop Album 2.0 starter edition, to new PC running Adobe Photoshop Elements 8.

Hello,
My old PC (Windows XP) has 8500+ photos with loads of tags attached using Adobe Photoshop Album 2.0 starter edition.
I'm trying to move all photos, and tags, to my new PC (Windows 7) . I have installed Adobe Photoshop Elements 8 on my new PC.
All photos have been copied from the hard disk on the old PC to the hard disk on the new PC.
But how do I move the database/tag information between the old and new PC / between' Photoshop Album 2.0 starter edition' and 'Photoshop Elements 8'?
All help is highly appreciated, as I really don't want to add all this valuable tag information manually...

function(){return A.apply(null,[this].concat($A(arguments)))}
All tags are correct, but PSE automatically reconnected only approx 5000 of the approx 8500 pictures (the picture directory has been changed)
See this FAQ for how to beat the Reconnect command into submission:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Quickly_reconnecting_large

Photoshop CS4 will not Start

Hi, i'm usually quite responsible when it comes to making sure my system can coap with what i am asking of it, but i've ran into a problem that my computer just can't seem to get around, and means that photoshop cs4 will not start up.
I've been making .PAT files from a few pattern sourcebooks i've recently brought. The first two went fine, but a japanese sourcebook contained 250 reasonably hi-res pattern images which i put through an automated action which set them all as patterns for me for the Pattern Overlay option in beldning options. When i did this i noticed my computer started to slow down near the end of the process, so i saved out the .PAT file from them, and quit photoshop to free up over 2.10GB worth of data. I have 4GB on a 32bit XP, but only 2 and a half-ish is seen by windows due to the hardware installed aswell. Of course i plan to chnage this to 64bit soon, but anyway, when photoshop now is told to start up, it reads everything normally, then gets to "Reading Preferences", and crashes with an error report, which watching my task manager, i belive to be linked to memory shortage from having to load the patterns up.
I reset my preferences to see if it would set them all back to default and not read the added pattern files, but that made no difference. Any ideas?
Thanks in advance!!

I'd look into doing a couple of tests:
1.) Move those PAT files elsewhere
2.) Eliminate all programs and Processes, that are unnecessary. Task Manager>Processes will give you a list of all that load, and you can probably stop half of them with no ill effects. I'd use MSCONFIG, so you can go back and easily activate them later.
3.) Reboot and see what happens.
Note: John's suggestion on the Presets folder might address #1, but I'd also physically Move them. It sounds like you're running totally out of resources to run PS, so Textures, and such, might be an issue too.
A question: how are your Scratch Disks setup and please tell us about your I/O sub-system, i.e. the internal HDD's, their size, free space, speed, controller type and how these internal HDD's are allocated. Especially tell us if you have any physical HDD's partitioned.
Good luck,
Hunt

My Photoshop Elements does not start any more. It gives response "Photoshop elements cannot start or continue because of missing file(s). Please reinstall." How do I get the installing file again (I bought it via internet the first time december 2013?)

My Photoshop Elements does not start any more. It gives response "Photoshop elements cannot start or continue because of missing file(s). Please reinstall." How do I get the installing file again (I bought it from Adobe via internet the first time december 2013?)

Did you download the Basic/Free version?
I also thought the Trial period was as long as you needed!?
What is your Warranty and Return Policy?
You get to use VueScan for as long as you want before you buy it, so we recommend you test it before you buy it to make sure it meets your needs.
All sales are final and there are no refunds.
Isn't this a bit harsh? Naah I actually prefer to solve problems, and if I offer refunds, people give up too easily. If I can't solve your problem after you send a few Problem Reports (see above), I'm happy to give a refund.
http://www.hamrick.com/sup.html#q

Error message Photoshop CS6 won't start in Windows 7

I am unable to start Photoshop in Windows 7 (64 bit Home Premium). I gegt an error message saying Photoshop CS6 won't start and telling me to close the program. Is this a common problem and is there a solution? I have tried opening the program in safe mode and tried a clean boot all without success.

Jeremyjk please be aware you are posting in a public forum. Kglad was kind enough to remove your serial number but please be aware that any information posted is publicly available.
In addition the screen shots you attempted to post are not visible. You will need to make sure to choose the option to the View the full discussion within your e-mail notification. You can find more details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.

HDD crash Photoshop CS6 won't start - scratch disk error

The disk I used for the Photoshop scratch files crashed. Now Photoshop CS6 won't start.

Press and hold Ctrl+Alt or Cmd+Opt, start Photoshop and select a different disk.
Benjamin

Photoshop Album 2.0 Starter Edition mit Photoshop Elements 2.0

Hallo, ich fange klein an und arbeite z.Z. mit der Photoshop Album 2.0 Starter Edition. Darin finde ich die Funktion Korrigieren. Innerhalb des neuen Korrekturfenster wird mir angeboten mein Photo zu Bearbeiten mit.. Jetzt sollte das Produkt Photoshop Elements 2.0 aufgerufen werden. Es erscheint aber nur ein Newsletter zu diesem Produkt. Ich besitze Elements 2.0, habe es installiert. Wie binde ich die Software in die Starter Edition ein?

Photoshop Album 2.0 (nicht Starter Edition) und Photoshop Elements 2.0 arbeiten bei vielen, vielen Leuten einwandfrei. Vielleicht kannst Du Dein Problem etwas genauer beschreiben ...
Alexander.

Photoshop Album 2.0 Starter druckt nicht

Ich kann mit dem Photoshop Album 2.0 Starter-Edition nicht drucken.
Ich arbeite mit Windows XP, mein Drucker ist ein HP Deskjet 930 C (an USB-Schnittstelle) und funktioniert mit jedem bisher eingesetzten Programm. Beim Drucken mit o. g. Potoshop-Version gibt der Drucker beim Einziehen des Papiers seltsame mechanische laute Geräusche (ein ungesundes Rätschen) von sich und alle Lampen flackern bis der Drucker ausgeschaltet wird. Ein Papier wird nicht eingezogen. Beim ersten Druck danach aus irgendeinem anderen Programm werden anfangs dieselben Geräusche gemacht die dann nach dem Papiereinzug aufhören.
Was mache ich falsch?

Schau mal in PS Album nach, welches Papier bzw. welcher Einzugschacht eingestellt ist. Ich kann mir vorstellen, daß der Drucker irgendein Spezialpapier (Photokarton o. ä.) einziehen möchte, das aber nicht im Drucker liegt ...
Alexander.
1533 MHz, 1 GB, XP Pro, Canon Ixus 430 (aka S410), CanoScan D1250U2F, German PSE v2.0.2 + PSA v2.0.1

I downloaded Photoshop CC but I start experiencing trouble, so un-istalled Creative Cloud and Photoshop CC. I then reinstalled Creative Cloud but I am not having trouble reinstalled Photoshop CC. Nothing seems to be working, it just shows me that Photosho

I downloaded Photoshop CC but I start experiencing trouble, so un-istalled Creative Cloud and Photoshop CC. I then reinstalled Creative Cloud but I am not having trouble reinstalled Photoshop CC. Nothing seems to be working, it just shows me that Photoshop is up to date and ready to use and its not installed on my computer anywhere.

Rattler2015 please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Photoshop CC.

If I start a one year contract for photoshop/lightroom, and then 6 months in, I want to upgrade to the full cloud, do I get out of the rest of the payments for the photoshop/lightroom, and just start paying a total cloud fee?

If I start a one year contract for photoshop/lightroom, and then 6 months in, I want to upgrade to the full cloud, do I get out of the rest of the payments for the photoshop/lightroom, and just start paying a total cloud fee?

Upgrade single to all Cloud http://forums.adobe.com/thread/1235382 may help

My anti-virus is flagging my Photoshop and Illustrator on start-up

Hello,
My anti-virus software (Kapersky) is flagging my Photoshop and Illustrator on start-up. It is saying it's similar to PDM Invader, a keystroke recording software. Is this something Adobe is doing to see how I'm using the programs, or has a virus somehow attached itself to the programs and I need to be worried about it?
Sincerely,
Ken

I just noticed this, too, though I've been getting it when I make my first menu selection, not exactly when it launches. Chances are it has something to do with how Adobe is implementing menus in those applications, given that they decided to ditch the standard user interface in favor of their own stylings. It doesn't seem to be happening in any of the other CS6 applications that I've tried so far (InDesign, Media Encoder, Dreamweaver). Might be because only these two are 64-bit? No, Premiere Pro is too and it didn't trigger that warning... must be something in that new ultra-dark look.
Kaspersky seems not to really be interfering too much with the programs and it is only on the first access to a menu (at least for me). Despite having about a dozen such messages in the log, it says "Threats: none".
To stop the warnings, from the Kaspersky Advanced Settings, Threats and Exclusions, Exclusions Settings..., Trusted applications tab, I set up an exclusion for these programs, selecting "Do not monitor application activity" and "Do not monitor child application activity" (though I don't know they have child applications).
This seems to have stopped the warnings for me. Hope it helps you. And perhaps because I'm allowing Kaspersky to send back data, it will eventually learn that Photoshop/Illustrator are okay.

Photoshop CC does not start up

Photoshop CC does nog start up. Only the screen with plugins seeking appears and then nothing. What can I do?

Do a screen screen capture and post it here so we can see what you stating about a white layout...

Creative cloud photoshop keeps crashing at start up any ideas why?

creative cloud photoshop keeps crashing at start up any ideas why?

SOLUTION:
Navigate to
C:\Program Files\Adobe\Adobe Photoshop CC 2014
Locate sniffer.exe and rename it ~sniffer.exe
SOLVED
This solution was offered by Adobe chat support, after a very long and fruitless exchange. Apparently, the support tech finally asked around, and someone else in the room gave him the correct answer.
Adobe: I understand you are unable to launch Photoshop CC 2014 as getting error Adobe Photoshop CC 2014 has stopped working on your Windows 7 computer, is that right?
Me: Correct
Adobe: Thank you for confirming the issue.
Adobe: I will be glad to help you with this.
Me: PS goes through initialization, then quits
Adobe: Please click on start Button and type Event Viewer and open Event Viewer Window.
Adobe: Once you have it open, let me know .,
Me: Done
Adobe: Now please expand Windows Logs option and select Applications.
Me: Done
Adobe: You will get Notification on right as Error , Warning, Information
Adobe: Please check if you have any Error Notifications.
Me: Yes
Adobe: If yes, please double click on Error Notification and check if it is for Photoshop
Adobe: If yes, please copy the information and paste on this chat.
Me: Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f Faulting module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc
Me: + System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2014-08-20T19:17:45.000000000Z EventRecordID 10827 Channel Application Computer Dans-8760w Security - EventData Photoshop.exe 15.1.0.148 53d97a8f atiocl64.dll 2.3.451.0 4cfd9adc c0000005 0000000000074fd0 1f40 01cfbcab67609480 C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe C:\Program Files (x86)\ATI Stream\bin\x86_64\atiocl64.dll a97d921d-289e-11e4-8e7d-e4115b508a14
Adobe: Thank you for the information.
Me: It's an AMD HD 6700 display
Adobe: It seems there is an issue with your Graphic Card Drivers.
Me: Well, yes
Me: But only with PS CC, so the problem is with PS
Me: I've updated the drivers
Me: This seems to be a common problem
Adobe: Please click on Start Button and type Device Manager and open Device Manager
Adobe: Once you have Device manager open, let me know
Me: Done
Adobe: Now please expand Display Adaptor option and right click on AMD HD 6700 and Select Properties
Me: OK
Adobe: Then click on Drivers Tab
Adobe: Click on Disable
Adobe: Click on Okay
Adobe: Once you click on Okay, it will change your Screen resolution
Me: You bet it did!
Adobe: Now please launch Photoshop CC 2014 and let me know if you are able to launch Photoshop CC 2014 or getting same error.
Me: Error not happening
Adobe: Are you able to launch Photoshop CC 2014?
Me: Yes
Adobe: It means, issue is with Graphic Card drivers.
Me: Yes, I knew that
Adobe: I suggest you to contact Graphic Card drivers and check if you can re-install the drivers and use Photoshop CC 2014 with the Graphic Card
Me: SO... PS CC 2014 is incompatible with the AMD drivers?
Me: I've installed 4 versions already. I'm running the latest beta now
Adobe: Could you please provide me with Full name of the Graphic Card?
Me: AFAIK, PS CC2014 is the only program that causes this error
Me: AMD Radeon HD 6700
Adobe: Dan, issue is due to the Drivers, which are not compatible with Photoshop CC 2014.
Adobe: You may be able to use other products, however if drivers is not compatible with Photoshop CC 2014, you will not be able to use them with Photoshop CC 2014
Me: I think that you have that backwards. PS CC2014 is not compatible with the drivers. It is the only known program to have this problem. Well documented.
Adobe: Please contact Graphic Card provider and check for the drivers or re-install drivers and check.
Me: I did, and they blame Adobe
Adobe: Okay
Adobe: Photoshop CC 2014 is not compatible with the drivers you have for the Graphic Card, there might be issue with drivers.
Adobe: We have checked with the error logs as well., it show Fault Module Name: atiocl64.dll
Me: Again, PS CC 2014 is the only known program to clash with atiocl64.dll
Adobe: I can suggest you to check if you can use the product from new Account and use the product or check with Graphic Card provider for the drivers or a proper installation for Graphic Drivers.
Me: Again, I've done all of that
Me: They blame Adobe, and frankly, they are correct. The problem only happens with your product
Adobe: Please use different Graphic Card on your computer and check if you can use it with Photoshop CC 2014.
Adobe: You can follow below link to know more about supported Graphic Cards.
Adobe: http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq1.html
Me: Can we elevate this to the next level, please?
Adobe: We have disabled Graphic Card drivers to check if you can launch the product and you were able to launch the product without using the Graphic Drivers.
Me: Yes.
Me: So PS CC 2014 will not work with this card?
Adobe: Issue is with Graphic Card drivers, we can use Product with graphic Card
Me: So PS CC 2014 will not work with this card?
Adobe: Photoshop CC 2014 is compatible with AMD/ATI Radeon, 6000 series.
Adobe: However you have issue with Graphic card drivers.
Me: No, Adobe has an issue. And I have an issue with Adobe.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Me: And I'm not the first person to report it, either
<long pause>
Adobe: Please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014
Adobe: Locate sniffer folder and rename it ~sniffer.
Adobe: *Locate sniffer file and rename it ~sniffer.
Adobe: Before that, please re-enable your Graphic Drivers as well.
Adobe: Once you done that, let me know.
Me: No such folder. sniffer.exe is present, however
Adobe: *Locate sniffer file and rename it ~sniffer.
Adobe: Please rename sniffer.exe to ~sniffer.exe
Me: Done
Adobe: Just to confirm, if you have re-enabled your Graphic Drivers?
Me: Yes
Adobe: Now please re-launch Photoshop CC 2014 and check if you can launch it or same error.
Me: No error. Program loads and runs.
Adobe: Please close and re-run the product and check,
Adobe: * I mean, close and re-launch
Me: No error. Program loads and runs.
Adobe: Okay
Adobe: Sniffer file is related to Graphic Processor from Photoshop CC 2014.
Adobe: You can keep it renamed and use the product.
Me: What does sniffer.exe do and can I run PS CC 2014 without it?
Adobe: You will be able to use the product without any issue.
Me: I'm sorry that I had to push you for a solution
Adobe: However I will suggest you to re-check with Graphic Provider and see if they have any drivers which you can use with Photoshop CC 2014, since issue is related to the Graphic Processor.
Me: As of yesterday, they did not
Adobe: I am sorry for the Inconvenience.
Adobe: Is there anything else I can help you with?
Me: No, thank you. Hopefully, the problem is resolved.
Adobe: You will be able to use the product, if any issue contact us back, we will check and help you accordingly
Adobe: You are most welcome.
Adobe: You may receive an email that will contain a link to complete an optional survey to provide your feedback on the support experience. Your feedback is very much appreciated.
Adobe: Thank you for contacting Adobe. Good Bye.

PhotoShop CS6 unresponsive

Having issues with PhotoShop CS6 on a Windows 8 Pro laptop. Laptop is pretty beefy, so not a memory or resource issue.   All other products work fine.
User was having problems when trying to save any change made to a photograph.   Would go through the File Save As dialouge, but the file would not save and all menu's on the system would be greyed out. Have tried with both local and network files.
During investigating... Was told to change a preference, but as soon as a click through the menu to select the item I want to change, it 'beeps' and all menu's are again greyed out.   Can't even ext the software via the file menu or the X.   Have to open Task Manager and kill it from there.
When PhotoShop is unresponsive (all menu's greyed out) all other programs/apps on the laptop are fine.
Am not having any luck searching for a solution, hopefully someone else has encountered this and has a solution.
Thank you very much.

Could be a bad installation. Try running the CS Cleaner Tools below followed by a re-install.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Nancy O.

Photoshop CS3 friert beim start ein.

Photoshop CS3 friert beim start ein.
CS3 startet aber läd nicht bis zum Ende. Ich kann CS3 nur zwangsweise beenden. Wenn ich im Diagnosig mode starte läd CS3. Woran kann das liegen?
Alle anderen Programme funktioniern. Win XP SP2 ist ganz frisch aufgesetzt.

Hallo, hier moechte ich mal gerade mal "einmischen", auch wenn ich mit Photoshop CS2 (Mac) arbeite. Habe auch dieses Problem. Sobald die Twain Plugins geladen werden bricht der Startvorgang bei mir ab. Hatte mal eine Scannersoftware installiert und wieder deinstalliert. Koennte es vielleicht damit zu tun haben. Es erscheint auch immer ein Fehlerbericht mit dem ich leider nicht anfangen kann.
Gruss OG

Photoshop CC unresponsive on start up

Similar Messages

Maybe you are looking for