Photoshop CC won't launch on my laptop
I've downloaded Photoshop CC and update twice, but it won't launch from Creative Cloud, and i can't find the program in my files. Help?
As i wrote my crystal ball is not working well on this. I can not tell if you have installed Adobe Creative Cloud Desktop application which is used to Install Photoshop creative cloud versions Or that you downloaded the Photoshop direct installer without using Adobe Download Manager. You write PS goes immediately into an error and shuts down. You do not include what the error is. You do not show Windows Reliability History PS crash report.
The forum guidelines has this an other suggestions for using these forums.
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
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Photoshop CS6 won't launch and when it does it's really slow...help?
Hi,
So my copy of Photoshop CS6 sometimes won't launch and when it does manage to launch fully, it's really slow. I mean ridiculously slow. The only times when I can get it to run even remotely quick is if I shut down my computer, and then restart it and then start up Photoshop CS6 as the first program. Even then it slows down after a while. (And I only have a firefox browser open usually, never more than a couple of tabs at once, so it's not a bandwidth issue)
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I was given this download to access a homework website and it won;t launch on my laptop
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I have a weird problem. I have been using Photoshop CC 64 bit quite happily for the past few weeks. This morning I used it OK, but later when I clicked on Photoshop - nothing at all happens. No error message, no launch - nothing! The same when I went to launch the 32 but version.
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Help!
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Steve -
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James Bechdel wrote:
OK I selected the photoshop app's icon in the finder and did a cmd I or get
info but there was no "ignore ownership" I know what your talking about but
it wasn't there.
Oy!
Why the heck did you do that, James?
I said highlight the icon of the bloody HARD DRIVE you want to designate as a scratch drive; not the darned Photoshop application icon!
CHECK the "Ignore ownership on this volume" box.
James Bechdel wrote:
…why I have Photoshop on another internal HD. Is one of myHD's is for when I do Video editing and I may need Photoshop.
So what??? If you want to do editing on another drive you can still launch the one and only copy that will work on your bloody machine, namely the one installed and activated on your startup drive.
Any other copies of Photoshop you have installed on different drives attached to your computer WILL NOT BE ACTIVATED, they won't even launch, they won't work at all! However, they will confuse the hell out of the working copy of Photoshop.
When you edit video you can just boot off the same startup drive. Who led you on that totally screwed path? Had you ever used a Mac before? You have to learn Mac 101.
You desperately need to get this book [CLICK HERE] and study it carefully. -
I'm getting this error message "Could not open scratch file because the disk is not available."
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OK I selected the photoshop app's icon in the finder and did a cmd I or get
info but there was no "ignore ownership" I know what your talking about but
it wasn't there.
Oy!
Why the heck did you do that, James?
I said highlight the icon of the bloody HARD DRIVE you want to designate as a scratch drive; not the darned Photoshop application icon!
CHECK the "Ignore ownership on this volume" box.
James Bechdel wrote:
…why I have Photoshop on another internal HD. Is one of myHD's is for when I do Video editing and I may need Photoshop.
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When you edit video you can just boot off the same startup drive. Who led you on that totally screwed path? Had you ever used a Mac before? You have to learn Mac 101.
You desperately need to get this book [CLICK HERE] and study it carefully. -
Photoshop CS6 won't launch. Unexpected and unrecoverable problem.
I am unable to launch Photoshop CS6 on my 2012 Macbook Pro running OSX Mavericks.
Everytime I attempt to launch it I get a message saying "An unexpected and unrecoverable problem has occurred. Photoshop will now exit."
I have already reset the application preferences using the keyboard shortcut on launch and manually by deleting it in my Library folder which has made no difference.
I am able to launch it under a different user which suggests that it is something to do with some other software installed perhaps?
Below is my crash report. Any ideas? Thanks in advance.
Process:
Adobe Photoshop CS6 [15226]
Path:
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier:
com.adobe.Photoshop
Version:
13.0.0 (20120315.r.428)
Code Type:
X86-64 (Native)
Parent Process: launchd [170]
Responsible:
Adobe Photoshop CS6 [15226]
User ID:
501
Date/Time:
2014-03-18 10:17:49.496 +0000
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: D907E7DA-D1A4-E8AD-1082-F253AC25CFE1
Sleep/Wake UUID: D31012F7-3820-4486-8A63-00A5637FECC0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000000c
VM Regions Near 0xc:
-->
__TEXT
0000000100000000-000000010333d000 [ 51.2M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libdyld.dylib
0x00007fff84aaaaff NSVersionOfRunTimeLibrary + 127
1 com.apple.AppKit
0x00007fff8135aeac NSUseActiveDisplayForMainScreenDefaultValueFunction + 78
2 com.apple.AppKit
0x00007fff81320a88 _NSGetBoolAppConfig + 202
3 com.apple.AppKit
0x00007fff8135abc8 +[NSScreen mainScreen] + 93
4 com.apple.AppKit
0x00007fff8135d752 -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 350
5 com.apple.AppKit
0x00007fff815e65d0 -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
6 com.apple.AppKit
0x00007fff8135d5e8 -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
7 com.apple.AppKit
0x00007fff815e6583 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
8 com.adobe.Photoshop
0x00000001003b811a 0x100000000 + 3899674
9 com.adobe.Photoshop
0x00000001003b8677 0x100000000 + 3901047
10 com.adobe.Photoshop
0x00000001005d6f62 boost::system::system_error::what() const + 59746
11 com.adobe.Photoshop
0x000000010040bad0 0x100000000 + 4242128
12 com.adobe.Photoshop
0x000000010040cab0 0x100000000 + 4246192
13 com.adobe.Photoshop
0x0000000100035262 0x100000000 + 217698
14 com.adobe.Photoshop
0x0000000100035582 0x100000000 + 218498
15 com.adobe.Photoshop
0x0000000100035d44 0x100000000 + 220484
16 com.adobe.Photoshop
0x0000000100d2061b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 5022907
17 com.adobe.Photoshop
0x0000000101948c4e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17771246
18 com.adobe.Photoshop
0x0000000100bba808 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3557032
19 com.adobe.Photoshop
0x0000000100c51f73 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4177427
20 com.adobe.Photoshop
0x00000001007b045b boost::system::system_error::what() const + 1998427
21 com.adobe.Photoshop
0x00000001007b0999 boost::system::system_error::what() const + 1999769
22 com.adobe.Photoshop
0x000000010054b24c 0x100000000 + 5550668
Thread 1:
0 libsystem_kernel.dylib
0x00007fff8e013e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff84887f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8488afb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8e014662 kevent64 + 10
1 libdispatch.dylib
0x00007fff8d98143d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff8d981152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8e013e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff84887f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8488afb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff8e013e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff84887f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8488afb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff8e00fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8e00ed18 mach_msg + 64
2 libsystem_kernel.dylib
0x00007fff8e004a8c _kernelrpc_mach_port_get_set_status + 101
3 com.apple.CoreFoundation
0x00007fff80b2ccf5 __CFRunLoopModeDeallocate + 133
4 com.apple.CoreFoundation
0x00007fff80a735d8 CFRelease + 424
5 com.apple.CoreFoundation
0x00007fff80a826c8 __CFBasicHashDrain + 408
6 com.apple.CoreFoundation
0x00007fff80a735d8 CFRelease + 424
7 com.apple.CoreFoundation
0x00007fff80b2c6b2 __CFRunLoopDeallocate + 242
8 com.apple.CoreFoundation
0x00007fff80a735d8 CFRelease + 424
9 com.apple.CoreFoundation
0x00007fff80b2c104 __CFTSDFinalize + 100
10 libsystem_pthread.dylib
0x00007fff8488a5af _pthread_tsd_cleanup + 182
11 libsystem_pthread.dylib
0x00007fff84887479 _pthread_exit + 111
12 libsystem_pthread.dylib
0x00007fff848868a4 _pthread_body + 149
13 libsystem_pthread.dylib
0x00007fff8488672a _pthread_start + 137
14 libsystem_pthread.dylib
0x00007fff8488afc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff8e013716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff84888c3b _pthread_cond_wait + 727
2 MultiProcessor Support
0x000000010d0d70f3 main + 8403
3 MultiProcessor Support
0x000000010d0d71b0 main + 8592
4 MultiProcessor Support
0x000000010d0f3f50 main + 126768
5 libsystem_pthread.dylib
0x00007fff84886899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8488672a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8488afc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff8e013716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff84888c3b _pthread_cond_wait + 727
2 MultiProcessor Support
0x000000010d0d70f3 main + 8403
3 MultiProcessor Support
0x000000010d0d71b0 main + 8592
4 MultiProcessor Support
0x000000010d0f3f50 main + 126768
5 libsystem_pthread.dylib
0x00007fff84886899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8488672a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8488afc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff8e013716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff84888c3b _pthread_cond_wait + 727
2 MultiProcessor Support
0x000000010d0d70f3 main + 8403
3 MultiProcessor Support
0x000000010d0d71b0 main + 8592
4 MultiProcessor Support
0x000000010d0f3f50 main + 126768
5 libsystem_pthread.dylib
0x00007fff84886899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8488672a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8488afc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000107 rcx: 0x0000000000000107 rdx: 0x0000000000000107
rdi: 0x0000000000000107 rsi: 0x00007fff84aace33 rbp: 0x00007fff5fbfd990 rsp: 0x00007fff5fbfd960
r8: 0x000000000000006c r9: 0x00000000000008e0 r10: 0x0000600000059ae0 r11: 0x00007fff704a0001
r12: 0x0000000000000012 r13: 0x0000000000000012 r14: 0x0000000000000000 r15: 0x00007fff81d15715
rip: 0x00007fff84aaaaff rfl: 0x0000000000010206 cr2: 0x000000000000000c
Logical CPU:
3
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x100000000 -
0x10333cfff +com.adobe.Photoshop (13.0.0 - 20120315.r.428) <6A87A703-3170-CA73-8C77-35C282C4E264> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
0x1039bf000 -
0x1039ebff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbb.dylib
0x103a02000 -
0x103a10ff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbbmalloc.dylib
0x103a24000 -
0x103a2afff org.twain.dsm (1.9.5 - 1.9.5) <E614CAAE-7B01-348B-90E4-DB3FD3D066A6> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103a32000 -
0x103a4cff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x103a55000 -
0x103a59fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103a60000 -
0x103c6efff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x103caf000 -
0x1040f5ff7 +com.adobe.MPS (AdobeMPS 5.8.0.19463 - 5.8.0.19463) <8A4BA3B2-6F6A-3958-ABDE-C3E8F21373B0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104171000 -
0x1044caff7 +com.adobe.AGM (AdobeAGM 4.26.17.19243 - 4.26.17.19243) <E96C804B-158B-D4A2-9A64-482F9ADC29D0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104533000 -
0x104894fef +com.adobe.CoolType (AdobeCoolType 5.10.31.19243 - 5.10.31.19243) <8BFF14FB-AA14-1CBF-C2A3-715363B5A841> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1048e1000 -
0x104909ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <9BDD08A8-2DD8-A570-7A7B-EDAA7097D61B> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x104910000 -
0x10493cfff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x10495f000 -
0x104aacff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/wrservices.framework/Versions/A/WRServices
0x104b20000 -
0x104b8ffef +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <924155A9-D00E-B862-C490-5099BA70B978> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x104bb6000 -
0x104c0ffff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <BC353D4E-1AE2-3FB5-D3EE-81A09C0C4328> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x104caf000 -
0x104d36ff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <5FCA15B4-F721-09C3-B412-1F86D9D7DE9E> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x104d9b000 -
0x104db6ff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <BB7B342A-8CBC-4B73-58A2-9B062F590EBC> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x104dd0000 -
0x10500dfff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <6839CFB1-74EE-B205-7D82-ABC5428E0810> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x10510c000 -
0x105285fff +com.adobe.ACE (AdobeACE 2.19.18.19243 - 2.19.18.19243) <7F28B188-1D1B-20C9-BBB9-B74FCC12ECAD> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x105298000 -
0x1052b7fff +com.adobe.BIB (AdobeBIB 1.2.02.19243 - 1.2.02.19243) <B7D7EE28-D604-2989-B099-62AEF4885C21> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1052be000 -
0x1053a2fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1053b3000 -
0x105478fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/adobejp2k.framework/Versions/A/AdobeJP2K
0x1054c5000 -
0x1054c9ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1054cf000 -
0x10554dfff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x10555e000 -
0x1055beff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x1055c8000 -
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0x7fff84ab2ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
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0x7fff84ab4ff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
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0x7fff84ab5fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x7fff84d60ff5 com.apple.HIToolbox (2.1 - 697.4) <DF5635DD-C255-3A8E-8B49-F6D2FB61FF95> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
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0x7fff85978ff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x7fff85dacffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
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0x7fff85e9eff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff85e9f000 -
0x7fff85eabff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E5EF8E1A-7214-36D0-AF0D-8D030DF6C2FC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff85ecb000 -
0x7fff85ed8ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff85ed9000 -
0x7fff85ee5ff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x7fff85ee6000 -
0x7fff85ef5ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x7fff85ef6000 -
0x7fff85f3dff7 libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib
0x7fff85f3e000 -
0x7fff86025ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff86032000 -
0x7fff86033fff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x7fff8604e000 -
0x7fff8604eff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
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0x7fff86091ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff860d1000 -
0x7fff860deff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff860df000 -
0x7fff8610eff5 com.apple.GSS (4.0 - 2.0) <62046C17-5D09-346C-B08E-A664DBC18411> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
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0x7fff86a2eaf3 com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
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0x7fff86b0aff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
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0x7fff86b34ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
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0x7fff86b39ff7 libGIF.dylib (1042) <C57840F6-1C11-3273-B4FC-956950B94034> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x7fff87095fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x7fff87110000 -
0x7fff87113fff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
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0x7fff8714ffff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff87150000 -
0x7fff871b6fff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff8720c000 -
0x7fff87213ff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x7fff8721e000 -
0x7fff87227ffb com.apple.CommonAuth (4.0 - 2.0) <70FDDA03-7B44-37EC-B78E-3EC3C8505C76> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff87228000 -
0x7fff87230ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff87231000 -
0x7fff87233ff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff873cf000 -
0x7fff876cdfff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff87756000 -
0x7fff8776dff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <38A25261-C622-3F11-BFD3-7AFFC44D57B8> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff8776e000 -
0x7fff8776efff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff877f1000 -
0x7fff877f1fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff877f2000 -
0x7fff877f3ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff877f4000 -
0x7fff87841ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x7fff87842000 -
0x7fff87873fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff87a35000 -
0x7fff87a6affc com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff87a6b000 -
0x7fff87ab7ffe com.apple.CoreMediaIO (407.0 - 4561) <BC8222A6-516C-380C-AB7D-DE78B23574DC> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff87acf000 -
0x7fff87ad7ffc libGFXShared.dylib (9.6) <E276D384-3616-3511-B5F2-92621D6372D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
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0x7fff87dc2fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff87eff000 -
0x7fff87f05ff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
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0x7fff87f10fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
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0x7fff87f22ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
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0x7fff87ff0fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
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0x7fff8803afff com.apple.CoreMedia (1.0 - 1273.49) <D91EC90A-BFF1-300D-A353-68001705811C> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
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0x7fff880a5ff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x7fff8821dfff com.apple.PDFKit (2.9.1 - 2.9.1) <F4DFF4F2-6DA3-3B1B-823E-D9ED271A1522> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
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0x7fff88275fff libFontRegiFirst, you haven't installed the CS6 updates, and should.
But that crash is in OS code, and it appears that your OS install might be corrupted. -
Indesign, Photoshop & Illustrator won't launch, no preference files
Just downloaded Creative Cloud on a Mac OS 10.7.5 and programs work except for Indesign, Photoshop and Illustrator, which do absolutely nothing when I try to start them. When I go into preferences, there are no files in the folders for these programs which leads me to think new preferences aren't being created when I download them. How do I get the preferences so those programs will actually open?
If you installed the 2014 versions, then that won't work. They require OSX 10.8 at least. Otehrwise check your folder permissions.
Mylenium -
Using Design Premium CS4.....in my Program file folder, there are two PS programs listed, this just started today..I try to open either version they hang forever. I have restored PSx64 to an earlier (because it showed todays date under modified) versit didn't help. The restore option was not available in the other PS file. I have tried to update via Adobe...that site tells me there is a JAVA issue, which there isn't I checked. I was able to eventually download the UPDATE file from Adobe, but I am now afraid to open the file for fear of making an already screwed up situation worse! I'm stuck! How odd that this did not start until after I put itunes on my computer....PHOTOSHOP is my life...PLEASE help...Thanks in advance for any and all help...Ingrid
Post the actual error messages you getting tha actual issue. Also reset you Photoshop Preferences.
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Photoshop CS6 won't launch after successful installing the upgrade on my PC
After a successful installation process, Photoshop CS6 opens, starts to load, then vanishes.... I'm on a PC where I'd been running CS5, then upgraded to CS6 via internet. Had problems with installation setup, which were settled via Adobe Chat. Now the programme starts up ready to open but shortly after the PS sign comes up and before the window actually opens, just disapears. Can anybody help with this please?
Ok, I found one more article talking about upgrading to 11.3 upgrade instead of 11.4(latest). Finaly worked. Hope this helps someone else, this was painful.
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Iwork won't launch on new laptop
Bought a MacBook Pro 17" running mac OS Lion 10.7.5. I use iWork a lot, I have the Family Pack, however, after reinstalling from my DVD discs and updating to the most current version, none of the iWork programs launch properly and none can open an existing file nor can they create a new file. Message just says that the cannot be opened. The template chooser doesn't load at startup either. Does anyone know what I'm missing here.
Remove the iWork set completely, use a remover application such as Appcleaner which is freeware:
Appcleaner Download
reinstall using the DVD
if this works, I suggest do not update iWork beyond 9.2 the latest update is causing some difficulties for some users.
iWork9 update notes -
Photoshop CS4 won't launch because scratch disc missing?
How do I resolve this without re-installing?
Try trashing the Photoshop preferences
Restore all preferences to default settings
Do one of the following:
Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings.
(Mac OS only) Open the Preferences folder in the Library folder, and drag the Adobe Photoshop CS Settings folder to the Trash.New Preferences files are created the next time you start Photoshop.
http://adobe.ly/PS_Prefs -
InDesign won't launch on my laptop
Today for some reason. I have tried everything I can think of. Any suggestions?
Windows 7.
CC 2014
Nothing happens. I have tried all ways of opening the program and files and even opened the task manager to see if anything initiates and nothing happens. I uninstalled and re-installed the software. Checks all the setting I could think to check. I am not very "savy" so, most likely its something super simple but I can't figure it out. I have used the program on this computer previously with no issues but I was on a network and not via wireless but that shouldn't matter. -
Photoshop CS2 crashes on launch -- kernel security error
Photoshop CS2 won't launch from the internal boot drive. I'm running 10.4.7 with all updates as of 8/9/2006. The crash reporter shows a kernel security violation, and I forwarded tis report to Apple. The same copy of CS2, on the internal drive, will launch if I change startup disks and boot from an external drive, which contains an up-to-date OS as well. So the problem seems not to be with CS2.
Disk Utility says it cannot repair the internal drive when I boot from the external drive, and it shows an entry in red that says "illegal name". Here's Disk Utility's dialog:
Verify and Repair disk “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Illegal name <-----here's the stinker!
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
Repairing volume.
The volume Macintosh HD could not be repaired.
Error: The underlying task reported failure on exit
I've repaired permissions on all disks, but the problem remained.
TechTools Pro four passes the drive on all tests.
Further info -- just a few hours before this problem arose yesterday, I backed up the internal drive using SuperDuper onto a partition of another external drive. That partition shows the same problem as the internal one, with DIsk Utility reporting illegal name.
I have re-installed the CS2 package on bothe the internal and an external drive. Image Ready CS2 runs fine on both disks. To verify this I booted in turn from each disk and ran Image Ready.
I downloaded and installed the 10.4.7 Combo Update. The problems remain as described.
<br>
eMac 1.25 Gh Mac OS X (10.4.7)
eMac 1.25 Gh Mac OS X (10.4.7)
eMac 1.25 Gh Mac OS X (10.4.7)Thanks for htis tip. It removed the illegal name error I was getting in Disk Utility, and I was then able to get a clean bill of health from Disk Utility after removing all the Legal folders from internal and external Illustrator, Photoshop, etc packages..
However, the basic photoshop problem remains -- I can launch Photoshp CS2 on the external drive or on the internal drive, PROVIDED that I boot from the external drive. I can't launch either installation after booting from the internal disk.
New information -- CS2 begins to launch, and the splash screen shows progress up to the item Building TWAIN menus. The the launch fails. Here is the beginning of the walkback from crash reporter:
Date/Time: 2006-08-10 19:31:58.841 -0400
OS Version: 10.4.7 (Build 8J135)
Report Version: 4
Command: Adobe Photoshop CS2
Path: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Parent: WindowServer [72]
Version: 9.0 (9.0x196) (9.0)
PID: 311
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x72007900
Thread 0 Crashed:
0 <<00000000>> 0xfffeff20 objcmsgSendrtp + 32
1 com.apple.CoreFoundation 0x907d22c0 __CFDictionaryDeallocate + 552
2 com.apple.CoreFoundation 0x907bbf34 _CFRelease + 240
3 com.apple.CoreFoundation 0x907f2540 __CFBundleDeallocate + 100
4 com.apple.CoreFoundation 0x907bbf34 _CFRelease + 240
5 org.twain.dsm 0x97f6edc8 GetFileList(TW_IDENTITY*, DS_LIST*) + 432
6 org.twain.dsm 0x97f6ea88 DSMIdentity(TWIDENTITY*, unsigned short, TW_IDENTITY*) + 68
7 org.twain.dsm 0x97f6e7ec DSM_Entry + 252
8 com.adobe.Photoshop 0x00db8dac XPEPLaunch::StartApp(unsigned short const*, unsigned short const*, unsigned short const*, void**) + 2458944
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