Photoshop CC won't open any files

I just installed PS CC on a clean machine, did nothing else, no moving of files or plugins. No Adobe products on the PC before this install. And I am unable to open any files in PS, that include opening a new untitled document. Nothing ever opens. What is going ON!? Fresh installation from Creative Cloud app tool.
System is Windows 8.1, no previous Adobe products on this box. Not impressed with Creative Cloud if this is how the tools work right out of the gate. Staff, any suggestions?

PS CS6 had the same problems initially. I did a restart of the system and now it seems to be working. So I'd make sure you tell people if they install or reinstall, try a system reboot before suggesting they start killing apps. I think that's a red herring.
The symptoms and sequence of work-around's I had were the following, which might help in understanding what was going wrong. Note, only PS seems to be affected as all other CC apps I tried successfully opened and created their file types.
Install several apps via Creative Cloud app (PS, AI, etc)
Launch PS CC (and PS CC64)
Would get an error dialog during launch about a defective existing monitor color profile (choosing 'Ignore' or 'Use' made no difference).
Try to create new file (File\New).
On first attempt you get the New Dialog UI. Select any choices, doesn't seem to matter, none resulted in a successful New Untitled windows opening.
On second attempt of File\New you get no New Dialog UI.
Try to open any existing image file on my system (any format), via File menu, or drag drop. Result is nothing, no document window opens. No errors reported by app. Just silent failure.
Uninstall PS CC. NOTE Creative Cloud app doesn't provide an uninstall option, must be done by system Control Panel.
Attempt to reinstall PS CC via Creative Cloud app, but could not because it didn't update as 'uninstalled'. Still listed PS CC as an installed app. ??
Went to Adobe site to CC Download center to initiate new install from there, but that didn't help either because it launches Creative Cloud app which still thought PS CC was already installed.
Chose PS CS6 instead so I could at least install something PS.
Test new install of PS CS6, all the same bug behavior as with PS CC. Identical to experience with PS CC.
Restart PC. PS CS6 works fine now.
Not going to try to reinstall PS CC because I just don't trust this stuff now. Will stay with PS CS6 because its now working.
Hope this helps you guys. I see a lot of people in the forums complaining about various similar issues with opening files. Something you really should address.

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Operating System: Windows 8.1 64-bit
Version: 6.3

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Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
Operating System: Windows 8.1 64-bit
Version: 6.3
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2993 MHz
Built-in memory: 8097 MB
Free memory: 3818 MB
Memory available to Photoshop: 7036 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Enabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1920, bottom=1080, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
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OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="Intel(R) HD Graphics 4600"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="10.18.10.3977"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) HD Graphics 4600"
glgpu[0].GLRendererID=1046
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,i gd10iumd32"
glgpu[0].GLDriverDate="20141009000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.10.3977"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
clgpu[0].CLPlatformVersion="1.2 "
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].CLMemoryMB=1425
clgpu[0].CLName="Intel(R) HD Graphics 4600"
clgpu[0].CLVendor="Intel(R) Corporation"
clgpu[0].CLVendorID=32902
clgpu[0].CLDriverVersion="10.18.10.3977"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=1.51274e+010
clgpu[0].CLCompute=192.283
clgpu[1].CLPlatformVersion="1.2 AMD-APP (1348.5)"
clgpu[1].CLDeviceVersion="1.2 AMD-APP (1348.5)"
clgpu[1].CLMemoryMB=2048
clgpu[1].CLName="Oland"
clgpu[1].CLVendor="Advanced Micro Devices, Inc."
clgpu[1].CLVendorID=4098
clgpu[1].CLDriverVersion="1348.5 (VM)"
clgpu[1].CUDASupported=0
clgpu[1].CLBandwidth=5.1353e+010
clgpu[1].CLCompute=318.462
License Type: Subscription
Serial number:
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\Kelley\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 225.1G, 163.1G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2014/08/12-23:42:09   79.557478   79.557478
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdbePM.dll   PatchMatch 2014/09/07-21:07:38   79.558079   79.558079
   AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0
   AdobeOwl.dll   Adobe Owl   5.2.4
   AdobePDFL.dll   PDFL 2014/08/18-15:13:12   79.512424   79.512424
   AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399
   AdobeXMP.dll   Adobe XMP Core 2014/08/20-09:53:02   79.156797   79.156797
   AdobeXMPFiles.dll   Adobe XMP Files 2014/08/20-09:53:02   79.156797   79.156797
   AdobeXMPScript.dll   Adobe XMP Script 2014/08/20-09:53:02   79.156797   79.156797
   adobe_caps.dll   Adobe CAPS   8,0,0,13
   AGM.dll   AGM 2014/08/12-23:42:09   79.557478   79.557478
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   amtlib.dll   AMTLib (64 Bit)   8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34)   1.000000
   ARE.dll   ARE 2014/08/12-23:42:09   79.557478   79.557478
   AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013
   AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013
   Bib.dll   BIB 2014/08/12-23:42:09   79.557478   79.557478
   BIBUtils.dll   BIBUtils 2014/08/12-23:42:09   79.557478   79.557478
   boost_date_time.dll   photoshopdva   8.0.0
   boost_signals.dll   photoshopdva   8.0.0
   boost_system.dll   photoshopdva   8.0.0
   boost_threads.dll   photoshopdva   8.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411
   CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411
   CoolType.dll   CoolType 2014/08/12-23:42:09   79.557478   79.557478
   dvaaudiodevice.dll   photoshopdva   8.0.0
   dvacore.dll   photoshopdva   8.0.0
   dvamarshal.dll   photoshopdva   8.0.0
   dvamediatypes.dll   photoshopdva   8.0.0
   dvametadata.dll   photoshopdva   8.0.0
   dvametadataapi.dll   photoshopdva   8.0.0
   dvametadataui.dll   photoshopdva   8.0.0
   dvaplayer.dll   photoshopdva   8.0.0
   dvatransport.dll   photoshopdva   8.0.0
   dvaui.dll   photoshopdva   8.0.0
   dvaunittesting.dll   photoshopdva   8.0.0
   dynamiclink.dll   photoshopdva   8.0.0
   ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519
   icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090
   icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090
   igestep30.dll   IGES Reader   9.3.0.113
   imslib.dll   IMSLib DLL   7.0.0.154
   JP2KLib.dll   JP2KLib 2014/06/28-00:28:27   79.254012   79.254012
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession   7.2.1.3399
   mediacoreif.dll   photoshopdva   8.0.0
   MPS.dll   MPS 2014/08/18-23:43:19   79.557676   79.557676
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC 2014   15.2.2
   Plugin.dll   Adobe Photoshop CC 2014   15.2.2
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.2.0.54
   PSArt.dll   Adobe Photoshop CC 2014   15.2.2
   PSViews.dll   Adobe Photoshop CC 2014   15.2.2
   SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519
   ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.14
   VulcanControl.dll   Vulcan Application Control Library   5.0.0.82
   VulcanMessage5.dll   Vulcan Message Library   5.0.0.82
   WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   3D Studio 15.2.2 (2014.2.2 x001 x003)
   Accented Edges 15.2.2
   Adaptive Wide Angle 15.2.2
   Angled Strokes 15.2.2
   Average 15.2.2 (2014.2.2 x001 x003)
   Bas Relief 15.2.2
   BMP 15.2.2
   Camera Raw 8.7.1
   Camera Raw Filter 8.7.1
   Chalk & Charcoal 15.2.2
   Charcoal 15.2.2
   Chrome 15.2.2
   Cineon 15.2.2 (2014.2.2 x001 x003)
   Clouds 15.2.2 (2014.2.2 x001 x003)
   Collada 15.2.2 (2014.2.2 x001 x003)
   Color Halftone 15.2.2
   Colored Pencil 15.2.2
   CompuServe GIF 15.2.2
   Conté Crayon 15.2.2
   Craquelure 15.2.2
   Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
   Crop and Straighten Photos Filter 15.2.2
   Crosshatch 15.2.2
   Crystallize 15.2.2
   Cutout 15.2.2
   Dark Strokes 15.2.2
   De-Interlace 15.2.2
   Dicom 15.2.2
   Difference Clouds 15.2.2 (2014.2.2 x001 x003)
   Diffuse Glow 15.2.2
   Displace 15.2.2
   Dry Brush 15.2.2
   Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
   Embed Watermark 4.0
   Entropy 15.2.2 (2014.2.2 x001 x003)
   Export Color Lookup Tables NO VERSION
   Extrude 15.2.2
   FastCore Routines 15.2.2 (2014.2.2 x001 x003)
   Fibers 15.2.2
   Film Grain 15.2.2
   Filter Gallery 15.2.2
   Flash 3D 15.2.2 (2014.2.2 x001 x003)
   Fresco 15.2.2
   Glass 15.2.2
   Glowing Edges 15.2.2
   Google Earth 4 15.2.2 (2014.2.2 x001 x003)
   Grain 15.2.2
   Graphic Pen 15.2.2
   Halftone Pattern 15.2.2
   HDRMergeUI 15.2.2
   HSB/HSL 15.2.2
   IFF Format 15.2.2
   IGES 15.2.2 (2014.2.2 x001 x003)
   Ink Outlines 15.2.2
   JPEG 2000 15.2.2
   Kurtosis 15.2.2 (2014.2.2 x001 x003)
   Lens Blur 15.2.2
   Lens Correction 15.2.2
   Lens Flare 15.2.2
   Liquify 15.2.2
   Matlab Operation 15.2.2 (2014.2.2 x001 x003)
   Maximum 15.2.2 (2014.2.2 x001 x003)
   Mean 15.2.2 (2014.2.2 x001 x003)
   Measurement Core 15.2.2 (2014.2.2 x001 x003)
   Median 15.2.2 (2014.2.2 x001 x003)
   Mezzotint 15.2.2
   Minimum 15.2.2 (2014.2.2 x001 x003)
   MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
   Mosaic Tiles 15.2.2
   Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
   Neon Glow 15.2.2
   Note Paper 15.2.2
   NTSC Colors 15.2.2 (2014.2.2 x001 x003)
   Ocean Ripple 15.2.2
   OpenEXR 15.2.2
   Paint Daubs 15.2.2
   Palette Knife 15.2.2
   Patchwork 15.2.2
   Paths to Illustrator 15.2.2
   PCX 15.2.2 (2014.2.2 x001 x003)
   Photocopy 15.2.2
   Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
   Photoshop Touch 14.0
   Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
   Pinch 15.2.2
   Pixar 15.2.2 (2014.2.2 x001 x003)
   Plaster 15.2.2
   Plastic Wrap 15.2.2
   PLY 15.2.2 (2014.2.2 x001 x003)
   PNG 15.2.2
   Pointillize 15.2.2
   Polar Coordinates 15.2.2
   Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
   Poster Edges 15.2.2
   PRC 15.2.2 (2014.2.2 x001 x003)
   Radial Blur 15.2.2
   Radiance 15.2.2 (2014.2.2 x001 x003)
   Range 15.2.2 (2014.2.2 x001 x003)
   Read Watermark 4.0
   Render Color Lookup Grid NO VERSION
   Reticulation 15.2.2
   Ripple 15.2.2
   Rough Pastels 15.2.2
   Save for Web 15.2.2
   ScriptingSupport 15.2.2
   Shake Reduction 15.2.2
   Shear 15.2.2
   Skewness 15.2.2 (2014.2.2 x001 x003)
   Smart Blur 15.2.2
   Smudge Stick 15.2.2
   Solarize 15.2.2 (2014.2.2 x001 x003)
   Spatter 15.2.2
   Spherize 15.2.2
   Sponge 15.2.2
   Sprayed Strokes 15.2.2
   Stained Glass 15.2.2
   Stamp 15.2.2
   Standard Deviation 15.2.2 (2014.2.2 x001 x003)
   STL 15.2.2 (2014.2.2 x001 x003)
   Sumi-e 15.2.2
   Summation 15.2.2 (2014.2.2 x001 x003)
   Targa 15.2.2
   Texturizer 15.2.2
   Tiles 15.2.2
   Torn Edges 15.2.2
   Twirl 15.2.2
   U3D 15.2.2 (2014.2.2 x001 x003)
   Underpainting 15.2.2
   Vanishing Point 15.2.2
   Variance 15.2.2 (2014.2.2 x001 x003)
   Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
   Water Paper 15.2.2
   Watercolor 15.2.2
   Wave 15.2.2
   Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
   WIA Support 15.2.2 (2014.2.2 x001 x003)
   Wind 15.2.2
   Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
   ZigZag 15.2.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Libraries
   Adobe Color Themes
Installed TWAIN devices: NONE

Color & RAM use: Won't open any files

I'm using Color on an Intel iMac running 1gig of RAM. It won't open any quickimte movie clip, exported xml version 4 files and if i export a clip from my FCP timeline, the program will launch, but nothing happens. all the screens appear but the video never appears. Is this a RAM issue or a faulty install? I have an identical machine with the exact same specs and it runs perfectly.

COLOR doesn't care much about those things. Well, a little, but the most important deal-breaking item is the video card/display. There are some GPU's that COLOR will NOT run on, and some that it will boot in a crippled configuration. Check in your About this Mac to make sure that you don't have an incompatible video display device. There are more of those than there are compatible ones, which is pretty narrow. It is not for nothing that a PCIe device is recommended.
jPo

PS CS5 Won't open any files

When I try and open any file I get the error 'Could not complete your request because of a program error' I have reinstalled PS CS5
and upgraded to OS 10.7.5 and still the same error.

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop Elements forum, where you'll get more specialized help.
To help others help you, pleaseread through this article and provide any additional relevant details.

Photoshop CS3 Crashes Upon Opening Any File

I am having an issue with Photoshop CS3. The application starts properly in it's own, but as soon as I open a file of any sort I immediately get the following message:
Photoshop.exe - Application Error
The instruction at "0x7c91b21" referenced memory at "0x000000010". The memory could not be "written".
The application then quits.
All of the other Adobe applications in the Suite work perfectly fine. I tried uninstalling/reinstalling the software and I still get the same error.
I tried the Adobe Support number but they won't help because it's CS3. Would love to own 4 or 5 but that's not possible for me at the moment.
I also tried a quick google search but answers/solution seemed to be all over the place, although I did unsuccessfully try a few.
Any assistance would be greatly appreciated.

Thanks. There were no tab choices, just the following:
Event Type:     Information
Event Source: Application Popup
Event Category:          None
Event ID:        26
Date:               9/14/2010
Time:               2:06:44 PM
User:                N/A
Computer:       GRAPHICDESIGN
Description:
Application popup: Photoshop.exe - Application Error : The instruction at "0x7c91b21a" referenced memory at "0x00000010". The memory could not be "written".
Click on OK to terminate the program
Click on CANCEL to debug the program
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Is that what you were looking for?

Photoshop CS5 won't open CR2 files. Running OS X 10.10.1 and camera raw version 6.7.1

Photoshop CS5.1 will not open CR2 files. I am running OS X 10.10.1 and adobe photoshop camera raw 6.7.1. It was working fine when I had OS X Mavericks. It wasn't until I updated to Yosemite that the problem started.

Hello,
I had recently bought an iMac but I'm unable to open cr2 files when I'm trying to do a double click(or doing a preview) to open in Yosemite. Although I can open them in Lightroom 5.7 and could not in CS6(understand I need to upgrade it). I know there should be a way to open cr2 files by directly double clicking on the image, but as of now I'm unable to find in the net.
Any help is appreciated.
Thanks.

Photoshop CC won't open any files

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