Photoshop crash maybe video driver
I've been having a problem with photoshop crashing sometime while working in 3d. according to the reliabilty monitor it is related to a dll named "AHCLIENT.DLL." I could be wrong but this file is part of adobes help.
I have been told that it is due to outdated video card driver which to me make no sense, however.
I'd apreciate any thoughts and suggestion on this problem. TIA
My h8-1080t consist of:
Windows 8 pro
Norton Internet Security
The IPMTB-TK (Truckee) motherboard
intel core 7, 6 core, @3.2ghz
Geforce 545 3gb ram
12gb system ram
1.5 tb hd
500 gb hd
Hi cyberwasp,
You are right that the AHCLIENT.DLL is an Adobe help file. I would suggest checking out the Adobe forums you are more likely to find someone who can help you there.
http://forums.adobe.com/community/photoshop
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
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Opened log file 'c:\debuglog.txt'
0: kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Expanded Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred srv*c:\symbols*http://msdl.microsoft.com/download/symbols
0: kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffe000094ff010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80000730e80, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.
Debugging Details:
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Page 412400 not present in the dump file. Type ".hh dbgerr004" for details
Page 412400 not present in the dump file. Type ".hh dbgerr004" for details
Page 412400 not present in the dump file. Type ".hh dbgerr004" for details
FAULTING_IP:
atikmpag+ae80
fffff800`00730e80 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
STACK_TEXT:
ffffd000`237ad7d8 fffff800`01ddff58 : 00000000`00000116 ffffe000`094ff010 fffff800`00730e80 00000000`00000000 : nt!KeBugCheckEx
ffffd000`237ad7e0 fffff800`01ddf82c : fffff800`00730e80 ffffe000`094ff010 ffffd000`237ad8c9 00000000`00000098 : dxgkrnl!TdrBugcheckOnTimeout+0xec
ffffd000`237ad820 fffff800`01e875ec : ffffe000`094ff010 ffffd000`237ad8c9 00000000`00000000 00000000`00000002 : dxgkrnl!TdrIsRecoveryRequired+0x18c
ffffd000`237ad850 fffff800`01ebab2c : 00000000`00000005 ffffd000`237ad950 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x3e4
ffffd000`237ad930 fffff800`01e73ee6 : ffffffff`ff676980 00000000`00000000 ffffd000`237adac0 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x1843c
ffffd000`237ad9c0 fffff800`01eae91a : ffffe000`003a0000 ffffe000`003a0000 ffffe000`01eed010 ffffe000`00000000 : dxgmms1!VidSchiScheduleCommandToRun+0x446
ffffd000`237adb70 fffff800`01eae8ed : ffffe000`003a0000 00000000`00000080 ffffe000`0511d880 ffffe000`0511d800 : dxgmms1!VidSchiRun_PriorityTable+0x2a
ffffd000`237adbc0 fffff802`64c972e4 : ffffd000`2064e340 ffffe000`0511d880 ffffd000`237adc90 fffff802`64d5b07d : dxgmms1!VidSchiWorkerThread+0x8d
ffffd000`237adc00 fffff802`64d5e2c6 : ffffd000`20642180 ffffe000`0511d880 ffffd000`2064e340 00000000`00000000 : nt!PspSystemThreadStartup+0x58
ffffd000`237adc60 00000000`00000000 : ffffd000`237ae000 ffffd000`237a8000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
atikmpag+ae80
fffff800`00730e80 4883ec28 sub rsp,28h
SYMBOL_NAME: atikmpag+ae80
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 52311556
IMAGE_VERSION: 8.14.1.6348
FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys
BUCKET_ID: 0x116_IMAGE_atikmpag.sys
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x116_image_atikmpag.sys
FAILURE_ID_HASH: {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}
Followup: MachineOwner
rax=ffffe0000b822010 rbx=ffffe000094ff010 rcx=0000000000000116
rdx=ffffe000094ff010 rsi=000000000000000d rdi=ffffe00008758000
rip=fffff80264d57ca0 rsp=ffffd000237ad7d8 rbp=0000000000000000
r8=fffff80000730e80 r9=0000000000000000 r10=ffffe000002a0000
r11=00000000000001b4 r12=0000000000000000 r13=0000000000000000
r14=ffffe000003a0910 r15=ffffe000003a0000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00200282
nt!KeBugCheckEx:
fffff802`64d57ca0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffd000`237ad7e0=0000000000000116
Child-SP RetAddr : Args to Child : Call Site
ffffd000`237ad7d8 fffff800`01ddff58 : 00000000`00000116 ffffe000`094ff010 fffff800`00730e80 00000000`00000000 : nt!KeBugCheckEx
ffffd000`237ad7e0 fffff800`01ddf82c : fffff800`00730e80 ffffe000`094ff010 ffffd000`237ad8c9 00000000`00000098 : dxgkrnl!TdrBugcheckOnTimeout+0xec
ffffd000`237ad820 fffff800`01e875ec : ffffe000`094ff010 ffffd000`237ad8c9 00000000`00000000 00000000`00000002 : dxgkrnl!TdrIsRecoveryRequired+0x18c
ffffd000`237ad850 fffff800`01ebab2c : 00000000`00000005 ffffd000`237ad950 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x3e4
ffffd000`237ad930 fffff800`01e73ee6 : ffffffff`ff676980 00000000`00000000 ffffd000`237adac0 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x1843c
ffffd000`237ad9c0 fffff800`01eae91a : ffffe000`003a0000 ffffe000`003a0000 ffffe000`01eed010 ffffe000`00000000 : dxgmms1!VidSchiScheduleCommandToRun+0x446
ffffd000`237adb70 fffff800`01eae8ed : ffffe000`003a0000 00000000`00000080 ffffe000`0511d880 ffffe000`0511d800 : dxgmms1!VidSchiRun_PriorityTable+0x2a
ffffd000`237adbc0 fffff802`64c972e4 : ffffd000`2064e340 ffffe000`0511d880 ffffd000`237adc90 fffff802`64d5b07d : dxgmms1!VidSchiWorkerThread+0x8d
ffffd000`237adc00 fffff802`64d5e2c6 : ffffd000`20642180 ffffe000`0511d880 ffffd000`2064e340 00000000`00000000 : nt!PspSystemThreadStartup+0x58
ffffd000`237adc60 00000000`00000000 : ffffd000`237ae000 ffffd000`237a8000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
start end module name
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fffff800`0000a000 fffff800`00092000 CI CI.dll Sat Sep 21 00:58:34 2013 (523D51AA)
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fffff800`000ec000 fffff800`00152000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Thu Aug 22 04:40:16 2013 (5215F8A0)
fffff800`00152000 fffff800`00160000 werkernel werkernel.sys Thu Aug 22 04:40:24 2013 (5215F8A8)
fffff800`00160000 fffff800`001c2000 CLFS CLFS.SYS Thu Aug 22 04:40:20 2013 (5215F8A4)
fffff800`001c2000 fffff800`001e4000 tm tm.sys Thu Aug 22 04:39:33 2013 (5215F875)
fffff800`001e4000 fffff800`001f9000 PSHED PSHED.dll Sat Sep 14 06:57:19 2013 (52346B3F)
fffff800`0022c000 fffff800`00289000 msrpc msrpc.sys Thu Aug 22 04:39:22 2013 (5215F86A)
fffff800`00289000 fffff800`00358000 Wdf01000 Wdf01000.sys Thu Aug 22 04:38:56 2013 (5215F850)
fffff800`00358000 fffff800`00369000 WDFLDR WDFLDR.SYS Thu Aug 22 04:39:03 2013 (5215F857)
fffff800`00369000 fffff800`00381000 acpiex acpiex.sys Thu Aug 22 04:37:47 2013 (5215F80B)
fffff800`00381000 fffff800`0038c000 WppRecorder WppRecorder.sys Thu Aug 22 04:39:40 2013 (5215F87C)
fffff800`0038c000 fffff800`003ea000 spaceport spaceport.sys Wed Oct 30 15:38:47 2013 (52718A77)
fffff800`00400000 fffff800`00449000 pci pci.sys Thu Aug 22 04:38:31 2013 (5215F837)
fffff800`00449000 fffff800`00456000 vdrvroot vdrvroot.sys Thu Aug 22 04:38:49 2013 (5215F849)
fffff800`00456000 fffff800`00472000 pdc pdc.sys Thu Oct 31 21:58:42 2013 (52733502)
fffff800`00472000 fffff800`0048a000 partmgr partmgr.sys Thu Aug 22 04:40:20 2013 (5215F8A4)
fffff800`0048a000 fffff800`0049f000 volmgr volmgr.sys Thu Aug 22 04:39:53 2013 (5215F889)
fffff800`004bf000 fffff800`00544000 ACPI ACPI.sys Tue Oct 08 00:40:38 2013 (5253B6F6)
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fffff800`005e4000 fffff800`005ee000 msisadrv msisadrv.sys Thu Aug 22 04:39:03 2013 (5215F857)
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fffff800`006a0000 fffff800`006b9000 vmci vmci.sys Mon Apr 30 18:14:27 2012 (4F9F38F3)
fffff800`006b9000 fffff800`006ce000 vsock vsock.sys Tue Aug 21 14:10:15 2012 (5033F937)
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fffff800`006e9000 fffff800`00726000 WdFilter WdFilter.sys Wed Oct 23 17:12:09 2013 (526865D9)
fffff800`00726000 fffff800`007c4000 atikmpag atikmpag.sys Wed Sep 11 18:13:58 2013 (52311556)
fffff800`0081b000 fffff800`00ae3000 iaStorA iaStorA.sys Wed Jan 02 15:13:35 2013 (50E4BF1F)
fffff800`00ae3000 fffff800`00b42000 storport storport.sys Thu Aug 22 04:39:03 2013 (5215F857)
fffff800`00b5c000 fffff800`00bb8000 fltmgr fltmgr.sys Thu Aug 22 04:40:18 2013 (5215F8A2)
fffff800`00bb8000 fffff800`00bce000 fileinfo fileinfo.sys Thu Aug 22 04:38:45 2013 (5215F845)
fffff800`00bce000 fffff800`00bda1a0 PxHlpa64 PxHlpa64.sys Tue Apr 24 10:26:29 2012 (4F96E245)
fffff800`00c00000 fffff800`00c8e000 csc csc.sys Thu Aug 22 04:38:00 2013 (5215F818)
fffff800`00c8e000 fffff800`00cbc000 jmcr jmcr.sys Mon Jul 30 19:57:46 2012 (501749AA)
fffff800`00cc2000 fffff800`00eb8000 Ntfs Ntfs.sys Thu Aug 22 01:48:02 2013 (5215D042)
fffff800`00eb8000 fffff800`00ed4000 ksecdd ksecdd.sys Sat Sep 21 00:59:44 2013 (523D51F0)
fffff800`00ed4000 fffff800`00ee4000 pcw pcw.sys Thu Aug 22 01:46:34 2013 (5215CFEA)
fffff800`00ee4000 fffff800`00eef000 Fs_Rec Fs_Rec.sys Thu Aug 22 01:46:33 2013 (5215CFE9)
fffff800`00eef000 fffff800`00f3f000 volsnap volsnap.sys Fri Jan 31 04:14:07 2014 (52EB938F)
fffff800`00f3f000 fffff800`00f5b000 disk disk.sys Thu Aug 22 04:39:47 2013 (5215F883)
fffff800`00f5b000 fffff800`00fb1000 CLASSPNP CLASSPNP.SYS Thu Aug 22 01:46:47 2013 (5215CFF7)
fffff800`00fbd000 fffff800`00feb000 SCSIPORT SCSIPORT.SYS Thu Aug 22 04:39:33 2013 (5215F875)
fffff800`01000000 fffff800`01079000 NETIO NETIO.SYS Thu Aug 22 04:37:08 2013 (5215F7E4)
fffff800`01079000 fffff800`010ad000 ksecpkg ksecpkg.sys Thu Aug 22 04:37:32 2013 (5215F7FC)
fffff800`010b3000 fffff800`011cb000 ndis ndis.sys Sun Nov 24 15:30:24 2013 (52928C10)
fffff800`011cb000 fffff800`011e2000 mup mup.sys Thu Aug 22 04:40:28 2013 (5215F8AC)
fffff800`011e2000 fffff800`011f7000 crashdmp crashdmp.sys Thu Aug 22 04:40:03 2013 (5215F893)
fffff800`01200000 fffff800`01245000 rdyboost rdyboost.sys Sat Oct 12 16:49:41 2013 (5259E015)
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fffff800`015ee000 fffff800`015fd000 intelpep intelpep.sys Sat Nov 09 00:45:55 2013 (527DF643)
fffff800`01800000 fffff800`01870000 rdbss rdbss.sys Mon Dec 16 23:21:22 2013 (52AFFB72)
fffff800`01870000 fffff800`0187a000 VMNET VMNET.SYS Sun Jul 08 00:58:34 2012 (4FF93DAA)
fffff800`0187a000 fffff800`01889000 CompositeBus CompositeBus.sys Thu Aug 22 04:38:48 2013 (5215F848)
fffff800`01889000 fffff800`01894000 kdnic kdnic.sys Thu Aug 22 04:38:26 2013 (5215F832)
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fffff800`01e6d000 fffff800`01ece000 dxgmms1 dxgmms1.sys Tue Jan 07 15:42:20 2014 (52CC90DC)
fffff800`01ece000 fffff800`01ee0000 BasicDisplay BasicDisplay.sys Thu Aug 22 04:39:31 2013 (5215F873)
fffff800`01ee0000 fffff800`01ef4000 Npfs Npfs.SYS Thu Aug 22 04:40:25 2013 (5215F8A9)
fffff800`01ef4000 fffff800`01f00000 Msfs Msfs.SYS Thu Aug 22 04:40:24 2013 (5215F8A8)
fffff800`01f00000 fffff800`01f20000 tdx tdx.sys Thu Aug 22 04:36:34 2013 (5215F7C2)
fffff800`01f20000 fffff800`01f2e000 TDI TDI.SYS Thu Aug 22 04:39:01 2013 (5215F855)
fffff800`01f2e000 fffff800`01f39000 ws2ifsl ws2ifsl.sys Thu Aug 22 04:40:03 2013 (5215F893)
fffff800`01f39000 fffff800`01f85000 netbt netbt.sys Thu Aug 22 04:37:01 2013 (5215F7DD)
fffff800`01f85000 fffff800`01f96000 netbios netbios.sys Thu Aug 22 04:38:58 2013 (5215F852)
fffff800`01f96000 fffff800`01fa4000 nsiproxy nsiproxy.sys Thu Aug 22 04:36:34 2013 (5215F7C2)
fffff800`01fa4000 fffff800`01fb0000 npsvctrig npsvctrig.sys Thu Aug 22 04:38:22 2013 (5215F82E)
fffff800`01fb0000 fffff800`01fbc000 mssmbios mssmbios.sys Thu Aug 22 04:39:41 2013 (5215F87D)
fffff800`01fbc000 fffff800`01fe2000 dfsc dfsc.sys Thu Aug 22 04:38:00 2013 (5215F818)
fffff800`01fe2000 fffff800`01ff9000 ahcache ahcache.sys Thu Aug 22 04:39:54 2013 (5215F88A)
fffff800`02000000 fffff800`0206f000 USBPORT USBPORT.SYS Thu Aug 22 04:39:40 2013 (5215F87C)
fffff800`0207b000 fffff800`02cfb000 atikmdag atikmdag.sys Wed Sep 11 19:08:03 2013 (52312203)
fffff800`02cfb000 fffff800`02d14000 HDAudBus HDAudBus.sys Thu Aug 22 04:38:37 2013 (5215F83D)
fffff800`02d14000 fffff800`02d25000 HECIx64 HECIx64.sys Thu Sep 22 09:38:44 2011 (4E7B6494)
fffff800`02d25000 fffff800`02d99000 e1c64x64 e1c64x64.sys Thu Jun 20 14:59:00 2013 (51C37B24)
fffff800`02d99000 fffff800`02db1000 usbehci usbehci.sys Thu Aug 22 04:39:15 2013 (5215F863)
fffff800`02db1000 fffff800`02df0000 1394ohci 1394ohci.sys Thu Aug 22 04:38:14 2013 (5215F826)
fffff800`02df0000 fffff800`02dfa000 johci johci.sys Mon Jul 16 00:15:35 2012 (5003BF97)
fffff800`02e06000 fffff800`03496000 bcmwl63a bcmwl63a.sys Tue Aug 14 23:50:12 2012 (502B46A4)
fffff800`03496000 fffff800`034a3000 vwifibus vwifibus.sys Thu Aug 22 04:39:00 2013 (5215F854)
fffff800`034a3000 fffff800`034f8000 USBXHCI USBXHCI.SYS Tue Jan 07 15:30:49 2014 (52CC8E29)
fffff800`034f8000 fffff800`0352a000 ucx01000 ucx01000.sys Thu Aug 22 04:37:32 2013 (5215F7FC)
fffff800`0352a000 fffff800`03556000 tpm tpm.sys Thu Aug 22 04:37:21 2013 (5215F7F1)
fffff800`03556000 fffff800`03572000 parport parport.sys Thu Aug 22 04:40:02 2013 (5215F892)
fffff800`03572000 fffff800`03591000 i8042prt i8042prt.sys Thu Aug 22 04:39:15 2013 (5215F863)
fffff800`03591000 fffff800`035cc000 AtihdWB6 AtihdWB6.sys Tue Sep 24 17:24:38 2013 (52422D46)
fffff800`03600000 fffff800`0366b000 usbhub usbhub.sys Thu Aug 22 04:38:33 2013 (5215F839)
fffff800`0366b000 fffff800`03687000 drmk drmk.sys Thu Aug 22 04:39:24 2013 (5215F86C)
fffff800`03697000 fffff800`03723000 SynTP SynTP.sys Fri Oct 25 18:38:47 2013 (526B1D27)
fffff800`03723000 fffff800`0372f000 USBD USBD.SYS Thu Aug 22 04:40:22 2013 (5215F8A6)
fffff800`0372f000 fffff800`0373f000 kbdclass kbdclass.sys Thu Aug 22 04:39:23 2013 (5215F86B)
fffff800`0373f000 fffff800`0374f000 mouclass mouclass.sys Thu Aug 22 04:39:13 2013 (5215F861)
fffff800`0374f000 fffff800`03755380 CmBatt CmBatt.sys Thu Aug 22 04:39:43 2013 (5215F87F)
fffff800`03756000 fffff800`03762000 BATTC BATTC.SYS Thu Aug 22 04:40:04 2013 (5215F894)
fffff800`03762000 fffff800`0376c000 wmiacpi wmiacpi.sys Thu Aug 22 04:40:04 2013 (5215F894)
fffff800`0376c000 fffff800`03777000 NdisVirtualBus NdisVirtualBus.sys Thu Aug 22 04:36:25 2013 (5215F7B9)
fffff800`03777000 fffff800`03778600 swenum swenum.sys Thu Aug 22 04:39:29 2013 (5215F871)
fffff800`03779000 fffff800`037c5000 ks ks.sys Thu Sep 05 00:39:03 2013 (52283517)
fffff800`037c5000 fffff800`037d0000 rdpbus rdpbus.sys Thu Aug 22 04:38:52 2013 (5215F84C)
fffff800`037d0000 fffff800`037f7000 AMDACPKSL AMDACPKSL.SYS Tue Sep 24 17:24:41 2013 (52422D49)
fffff800`037f7000 fffff800`037fc300 ksthunk ksthunk.sys Thu Aug 22 04:39:31 2013 (5215F873)
fffff800`03800000 fffff800`03872000 nwifi nwifi.sys Wed Sep 11 02:31:37 2013 (52303879)
fffff800`03872000 fffff800`0388a000 rspndr rspndr.sys Thu Aug 22 04:36:34 2013 (5215F7C2)
fffff800`0388a000 fffff800`038a3000 vmx86 vmx86.sys Tue Nov 05 21:56:19 2013 (5279DA03)
fffff800`038d5000 fffff800`0395e000 stwrt64 stwrt64.sys Wed Oct 24 20:58:55 2012 (5088B8FF)
fffff800`0395e000 fffff800`0396c000 hidusb hidusb.sys Thu Aug 22 04:38:58 2013 (5215F852)
fffff800`0396c000 fffff800`0398b000 HIDCLASS HIDCLASS.SYS Thu Aug 22 04:39:13 2013 (5215F861)
fffff800`0398b000 fffff800`039a4000 WinUSB WinUSB.sys Thu Aug 22 04:37:55 2013 (5215F813)
fffff800`039a4000 fffff800`039b0000 dump_diskdump dump_diskdump.sys Thu Aug 22 04:40:18 2013 (5215F8A2)
fffff800`039b0000 fffff800`039c6000 dump_dumpfve dump_dumpfve.sys Thu Aug 22 04:39:55 2013 (5215F88B)
fffff800`039c6000 fffff800`039d3000 mouhid mouhid.sys Thu Aug 22 04:39:13 2013 (5215F861)
fffff800`039d3000 fffff800`039e4000 point64 point64.sys Fri Apr 12 05:15:29 2013 (5167FAE1)
fffff800`039e4000 fffff800`039f2000 monitor monitor.sys Thu Aug 22 04:36:37 2013 (5215F7C5)
fffff800`03a00000 fffff800`03a07f00 HIDPARSE HIDPARSE.SYS Thu Aug 22 04:40:26 2013 (5215F8AA)
fffff800`03a08000 fffff800`03a32000 usbccgp usbccgp.sys Wed Oct 23 01:17:41 2013 (52678625)
fffff800`03a32000 fffff800`03a4f900 usbaudio usbaudio.sys Thu Dec 12 23:24:20 2013 (52AAB624)
fffff800`03a56000 fffff800`03b78000 agrsm64 agrsm64.sys Mon Nov 10 07:01:35 2008 (49184CCF)
fffff800`03b78000 fffff800`03b87000 modem modem.sys Thu Aug 22 04:40:15 2013 (5215F89F)
fffff800`03b87000 fffff800`03bff000 UsbHub3 UsbHub3.sys Tue Sep 17 00:01:13 2013 (5237FE39)
fffff800`04000000 fffff800`04021000 bthpan bthpan.sys Thu Aug 22 04:35:55 2013 (5215F79B)
fffff800`04021000 fffff800`04045000 luafv luafv.sys Thu Aug 22 04:39:36 2013 (5215F878)
fffff800`04045000 fffff800`04066000 WudfPf WudfPf.sys Thu Aug 22 04:37:21 2013 (5215F7F1)
fffff800`04066000 fffff800`04077000 vmnetbridge vmnetbridge.sys Sun Jul 08 00:59:19 2012 (4FF93DD7)
fffff800`04077000 fffff800`0408b000 lltdio lltdio.sys Thu Aug 22 04:36:18 2013 (5215F7B2)
fffff800`0408b000 fffff800`0409f000 ndisuio ndisuio.sys Thu Aug 22 04:37:34 2013 (5215F7FE)
fffff800`040a2000 fffff800`04268200 snp2uvc snp2uvc.sys Mon Nov 19 19:01:44 2012 (50AAF298)
fffff800`04269000 fffff800`04282000 BTHUSB BTHUSB.sys Sat Oct 05 04:01:14 2013 (524FF17A)
fffff800`04282000 fffff800`043ae000 bthport bthport.sys Sat Oct 05 04:00:07 2013 (524FF137)
fffff800`043ae000 fffff800`043dc000 rfcomm rfcomm.sys Wed Sep 11 02:32:16 2013 (523038A0)
fffff800`043dc000 fffff800`043ee000 BthEnum BthEnum.sys Thu Aug 22 04:36:46 2013 (5215F7CE)
fffff800`043ee000 fffff800`043fe000 condrv condrv.sys Thu Aug 22 04:40:17 2013 (5215F8A1)
fffff800`04400000 fffff800`04439000 mrxsmb20 mrxsmb20.sys Sat Sep 21 00:57:59 2013 (523D5187)
fffff800`04439000 fffff800`04533000 HTTP HTTP.sys Thu Aug 22 04:37:09 2013 (5215F7E5)
fffff800`04533000 fffff800`04541000 vwifimp vwifimp.sys Thu Aug 22 04:36:15 2013 (5215F7AF)
fffff800`04541000 fffff800`04561000 bowser bowser.sys Thu Aug 22 04:38:38 2013 (5215F83E)
fffff800`04561000 fffff800`04578000 mpsdrv mpsdrv.sys Thu Aug 22 04:36:06 2013 (5215F7A6)
fffff800`04578000 fffff800`045e4000 mrxsmb mrxsmb.sys Fri Nov 22 23:08:17 2013 (52905461)
fffff800`045e4000 fffff800`045f5000 hcmon hcmon.sys Tue Oct 29 12:18:47 2013 (52700A17)
fffff800`045f5000 fffff800`04600000 VMparport VMparport.sys Tue Nov 05 20:46:12 2013 (5279C994)
fffff800`04801000 fffff800`0484c000 mrxsmb10 mrxsmb10.sys Thu Aug 22 04:35:42 2013 (5215F78E)
fffff800`0484c000 fffff800`04869000 Ndu Ndu.sys Thu Aug 22 04:35:42 2013 (5215F78E)
fffff800`04869000 fffff800`04875000 npf npf.sys Thu Feb 28 17:31:24 2013 (513004EC)
fffff800`04875000 fffff800`0491e000 peauth peauth.sys Thu Aug 22 04:36:07 2013 (5215F7A7)
fffff800`0491e000 fffff800`04929000 secdrv secdrv.SYS Wed Sep 13 06:18:38 2006 (4508052E)
fffff800`04929000 fffff800`0496c000 srvnet srvnet.sys Wed Sep 11 02:31:45 2013 (52303881)
fffff800`0496c000 fffff800`0497e000 tcpipreg tcpipreg.sys Thu Aug 22 04:36:03 2013 (5215F7A3)
fffff800`0497e000 fffff800`04988000 vmnetuserif vmnetuserif.sys Tue Nov 05 20:54:17 2013 (5279CB79)
fffff800`04988000 fffff800`04994000 vstor2_mntapi10_shared vstor2-mntapi10-shared.sys Tue Jul 12 09:35:21 2011 (4E1C77C9)
fffff800`04994000 fffff800`049cd000 fastfat fastfat.SYS Thu Aug 22 04:40:18 2013 (5215F8A2)
fffff800`04a00000 fffff800`04a98000 srv srv.sys Sat Oct 05 04:01:15 2013 (524FF17B)
fffff800`04ac5000 fffff800`04ae6000 WdNisDrv WdNisDrv.sys Wed Oct 23 17:12:53 2013 (52686605)
fffff800`04ae6000 fffff800`04af2000 SMCLIB SMCLIB.SYS Thu Aug 22 04:40:16 2013 (5215F8A0)
fffff800`04afc000 fffff800`04ba9000 srv2 srv2.sys Sat Sep 21 00:58:17 2013 (523D5199)
fffff800`04bf0000 fffff800`04bf6f80 AlcGener AlcGener.sys Thu Dec 16 04:35:22 2010 (4D0A078A)
fffff800`04f79000 fffff800`04f87000 SzCCID SzCCID.sys Tue Jul 09 18:49:57 2013 (51DCBDC5)
fffff800`04f87000 fffff800`04f98000 scfilter scfilter.sys Thu Aug 22 04:38:07 2013 (5215F81F)
fffff800`04f98000 fffff800`04fc5000 tunnel tunnel.sys Thu Aug 22 04:35:45 2013 (5215F791)
fffff802`63eb6000 fffff802`63ebf000 kd kd.dll Thu Aug 22 04:40:43 2013 (5215F8BB)
fffff802`64c0a000 fffff802`6538b000 nt ntkrnlmp.exe Wed Oct 30 15:52:12 2013 (52718D9C)
fffff802`6538b000 fffff802`653fa000 hal hal.dll Fri Dec 27 04:15:40 2013 (52BD6F6C)
fffff960`000b8000 fffff960`004d1000 win32k win32k.sys Mon Feb 10 19:03:38 2014 (52F9930A)
fffff960`00745000 fffff960`0074e000 TSDDD TSDDD.dll Thu Aug 22 04:40:32 2013 (5215F8B0)
fffff960`008d4000 fffff960`0090f000 cdd cdd.dll Thu Aug 22 05:36:32 2013 (521605D0)
fffff960`00ab2000 fffff960`00b11000 ATMFD ATMFD.DLL Thu Aug 22 04:40:37 2013 (5215F8B5)
Unloaded modules:
fffff800`04f4c000 fffff800`04f79000 tunnel.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002D000
fffff800`04f44000 fffff800`04f4c000 vmusb.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00008000
fffff800`04f17000 fffff800`04f44000 tunnel.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002D000
fffff800`04bb7000 fffff800`04bc8000 scfilter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00011000
fffff800`04ba9000 fffff800`04bb7000 SzCCID.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff800`04bc8000 fffff800`04bd4000 hiber_storport.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000C000
fffff800`04c39000 fffff800`04f01000 hiber_iaStorA.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 002C8000
fffff800`04f01000 fffff800`04f17000 hiber_dumpfve.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00016000
fffff800`04a98000 fffff800`04ac5000 tunnel.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002D000
fffff800`04a98000 fffff800`04ac5000 tunnel.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002D000
fffff800`04af2000 fffff800`04afa000 vmusb.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00008000
fffff800`04d6e000 fffff800`04d9b000 tunnel.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002D000
fffff800`04d5d000 fffff800`04d6e000 scfilter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00011000
fffff800`04d4f000 fffff800`04d5d000 SzCCID.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff800`04d9b000 fffff800`04da7000 hiber_storport.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000C000
fffff800`052a7000 fffff800`0556f000 hiber_iaStorA.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 002C8000
fffff800`0556f000 fffff800`05585000 hiber_dumpfve.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00016000
fffff800`04d22000 fffff800`04d4f000 tunnel.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002D000
fffff800`04d1a000 fffff800`04d22000 vmusb.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00008000
fffff800`04fa6000 fffff800`04fd3000 tunnel.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002D000
fffff800`04d0f000 fffff800`04d1a000 WpdUpFltr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000B000
fffff800`04cd1000 fffff800`04d0f000 WUDFRd.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0003E000
fffff800`04c91000 fffff800`04cb7000 USBSTOR.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00026000
fffff800`04cb7000 fffff800`04cd1000 EhStorClass.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0001A000
fffff800`04c89000 fffff800`04c91000 vmusb.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00008000
fffff800`04c7e000 fffff800`04c89000 WpdUpFltr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000B000
fffff800`04c40000 fffff800`04c7e000 WUDFRd.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0003E000
fffff800`04c00000 fffff800`04c26000 USBSTOR.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00026000
fffff800`04c26000 fffff800`04c40000 EhStorClass.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0001A000
fffff800`04fd3000 fffff800`04fdb000 vmusb.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00008000
fffff800`04ba9000 fffff800`04bba000 scfilter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00011000
fffff800`04be2000 fffff800`04bf0000 SzCCID.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff800`04bba000 fffff800`04bc6000 hiber_storport.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000C000
fffff800`04cc8000 fffff800`04f90000 hiber_iaStorA.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 002C8000
fffff800`04f90000 fffff800`04fa6000 hiber_dumpfve.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00016000
fffff800`04a98000 fffff800`04ac5000 tunnel.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002D000
fffff800`04a98000 fffff800`04ac5000 tunnel.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002D000
fffff800`04a98000 fffff800`04ac5000 tunnel.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002D000
fffff800`04a98000 fffff800`04ac5000 tunnel.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002D000
fffff800`04bda000 fffff800`04be2000 vmusb.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00008000
fffff800`04bcf000 fffff800`04bda000 WpdUpFltr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000B000
fffff800`00600000 fffff800`0063e000 WUDFRd.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0003E000
fffff800`04ba9000 fffff800`04bcf000 USBSTOR.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00026000
fffff800`00b42000 fffff800`00b5c000 EhStorClass.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0001A000
fffff800`04af2000 fffff800`04afa000 vmusb.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00008000
fffff800`04ae6000 fffff800`04af2000 hiber_storport.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000C000
fffff800`04c23000 fffff800`04eeb000 hiber_iaStorA.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 002C8000
fffff800`04eeb000 fffff800`04f01000 hiber_dumpfve.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00016000
fffff800`00fb1000 fffff800`00fbd000 dump_storport.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000C000
fffff800`018c2000 fffff800`01b8a000 dump_iaStorA.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 002C8000
Closing open log file c:\debuglog.txt -
Premiere 9 crash - video driver issue
Hi everyone,
I'm using PrE9 and everything was fine until afew days ago, the software would take longer than usual to render and finally crash at 97 - 98%. Yesterday the software displayed an error message when i open a project
I tried to update my display driver, remove and reinstall, still it always shows it, and causes PrE to crash during editing. Is it possible that the version 9 is no longer compatible with the lastest Nvidia drivers ?Thanks for that info.
That looks like it would be the latest driver.
I cannot imagine why PrE would throw a video driver error with that.
I normally try to keep several older versions of my nVidia Quadro drivers around, in case a new one breaks something. Lately, the nVidia drivers seem to have all been good, but a couple of years ago, there were two in a row, that introduced some extreme-gaming modules for 3D viewing, and during that time, rolling back to a previous version was the fix. Recently, AMD/ATI has had a couple of their drivers that just did not work with Adobe products.
If you can try a roll-back, to perhaps the driver version right before that one, it might be worth testing.
Good luck,
Hunt -
Photoshop crashes when run as normal user
Dear all,
Ever since I installed CS4 Suite with Photoshop Extended, my Photoshop would crash as soon as I open a file. This would not happen if I am logged on as administrator on my Windows XP, but any other type of profile has the problem.
I tried: reinstallation, clearing the Photoshop preference file, testing whether some startup service is causing it, and created new user profiles, but neither helped.
Since, I did not have this problem with the CS3 suite, I assume that CS4 tries to do something that only administrators are allowed, but what ?
Anyone with similar experiences or advice ?
Regards,
WMI think I might have found something more. I reinstalled the video driver to be on the safe side. Then ran photoshop as administrator, no problem. Then as normal user and I got the video driver message, as well as a crash when opening a file. Then I ran it again as administrator and it was not complaining about the video driver. So maybe photoshop accesses a part of my video driver that due to file permissions is only accessible to the administrator, any ideas of what that would be ?
-
Photoshop crashes when I use Edit in Photoshop CC 2014 from Lightroom 5.6
I have Adobe Lightroom 5.6. Whenever I try to Edit in Photoshop CC (2014) when Photoshop has not been started, Photoshop immediately crashes with a message of:
Adobe Photoshop CC 2014 cannot be opened because of a problem.
This happens regardless of what option I choose to Edit in: 1) Copy with Lightroom adjustments, 2) Copy, or 3) Original
If Photoshop is already open, I don't have this problem.
I am running Mac OS X Mavericks. Everything is up to date.
How can I correct this?That is not an application crash - that is a kernel panic, which means there is a hardware defect, a bug in the OS or a bug in a low level driver (like parts of the video driver). Kernel panics are not caused by applications, but by defective hardware or bugs in the OS and drivers.
Resetting prefs may avoid the settings that triggered the crash - but the cause remains in the hardware, OS, or driver code.
Since Apple is not going to update the drivers in 10.6.8, your best bet is to update the OS when you can, and hope the new drivers are in better shape. Unfortunately, it is also possible that you just have a bad GPU or video RAM - and fixing that would require replacing the video card or system (in the case of laptops or all-in-one machines). -
Photoshop crash while transform
Hi there,
when i try to transform several layer or masked layer photoshop crashes. It's reproducable. Changing to administrator, updating drivers and photoshop, uninstall and reinstall adobe suite - nothing worked.
There seems to be an issue with the MSVCR100.dll - but i don't know what it is and.
Here the event view informtion:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-05-03T06:44:07.000000000Z
EventRecordID
16862
Channel
Application
Computer
XXXXXXXXXXXXXXX
Security
EventData
Photoshop.exe
13.0.1.0
5022da9d
MSVCR100.dll
10.0.40219.1
4d5f034a
40000015
00000000000761c9
650
01ce47c65847c2c4
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll
da00b70a-b3bc-11e2-a363-001999d4d8f5
Here the photoshop system informtion:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Betriebssystem: Windows 7 64-Bit
Version: 6.1 Service Pack 1
Systemarchitektur: Intel CPU-Familie:6, Modell:10, Stepping:9mit MMX, SSE (ganze Zahl), SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, Hyper-Threading
Physischer Prozessor: 4
Logischer Prozessor: 8
Prozessor-Taktfrequenz: 3492 MHz
Eingebauter Speicher: 16314 MB
Freier Speicher: 12819 MB
Für Photoshop verfügbarer Arbeitsspeicher: 14689 MB
Von Photoshop verwendeter Arbeitsspeicher: 59 %
Bildkachelgröße: 128 KB
Bildcache: 4
Photoshop hat sich am 17.08.2012 um 09:30:01 (GetImageViewResourceSharingGLContext)
aufgehängtMit OpenGL zeichnen: Aktiviert.
OpenGL-Zeichnungsmodus: Erweitert
OpenGL – normalen Modus zulassen: Wahr.
OpenGL – erweiterten Modus zulassen: Wahr.
OpenGL – alte GPUs zulassen: Nicht erkannt.
Grafikkarten-Hersteller: NVIDIA Corporation
Grafikkarten-Renderer: Quadro 4000/PCIe/SSE2
Anzeige: 2
Anzeigebegrenzungen:= oben: 0, links: 0, unten: 1080, rechts: 1920
Anzeige: 1
Anzeigebegrenzungen:= oben: 56, links: 1920, unten: 1080, rechts: 3200
Grafikkartennummer: 1
Grafikkarte: NVIDIA Quadro 4000
OpenCL Nicht verfügbar
Treiberversion: 9.18.13.1135
Treiberdatum: 20130227000000.000000-000
Grafikkartentreiber: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Grafikmodus: 1280 x 1024 x 4294967296 Farben
Grafikkartenbeschreibung: NVIDIA Quadro 4000
Grafikkartenspeicher: 2048 MB
Video-Rechteck Strukturgröße: 16384
Seriennummer: 92298158905386538084
Anwendungsordner: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Pfad für temporäre Dateien: C:\Users\cjoppien\AppData\Local\Temp\
Der virtuelle Speicher von Photoshop hat asynchronen E/A aktiviert
Arbeitsvolume(s):
Start, 104,4 GB, 19,3 GB frei
Ordner für erforderliche Zusatzmodule: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primärer Zusatzmodul-Ordner: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Zusätzlicher Zusatzmodul-Ordner: nicht eingerichtet
Installierte Komponenten
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Erforderliche Zusatzmodule:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Adaptive Weitwinkelkorrektur 13.0
ADM 3.11x01
Aquarell 13.0
Arithmetisches Mittel 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Basrelief 13.0
Bereich 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bildpaket-Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Blendenflecke 13.0
BMP 13.0
Buntglas-Mosaik 13.0
Buntstiftschraffur 13.0
Camera Raw 7.4
Chrom 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
CompuServe GIF 13.0
Conté-Stifte 13.0
De-Interlace 13.0
Diagonal verwischen 13.0
Dicom 13.0
Differenz-Wolken 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Distorsion 13.0
Dunkle Malstriche 13.0
Durchschnitt berechnen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Entropie 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Erfassungsbereich 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrudieren 13.0
Farbpapier-Collage 13.0
Farbraster 13.0
Fasern 13.0
FastCore-Routinen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Feuchtes Papier 13.0
Filtergalerie 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fluchtpunkt 13.0
Fotokopie 13.0
Fotos freistellen und gerade ausrichten (Filter) 13.0
Fotos freistellen und gerade ausrichten 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresko 13.0
Für Web speichern 13.0
Gekreuzte Malstriche 13.0
Gerissene Kanten 13.0
Glas 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grobe Malerei 13.0
Grobes Pastell 13.0
HDRMergeUI 13.0
IFF-Format 13.0
JPEG 2000 13.0
Kacheleffekt 13.0
Kacheln 13.0
Kanten betonen 13.0
Kohleumsetzung 13.0
Konturen mit Tinte nachzeichnen 13.0
Körnung & Aufhellung 13.0
Körnung 13.0
Kräuseln 13.0
Kreide & Kohle 13.0
Kreuzschraffur 13.0
Kristallisieren 13.0
Kunststofffolie 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Leuchtende Konturen 13.0
Malgrund 13.0
Malmesser 13.0
Matlab-Vorgang 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mehrprozessorunterstützung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mit Struktur versehen 13.0
Mit Wasserzeichen versehen 4.0
MMXCore-Routinen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neigung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neonschein 13.0
NTSC-Farben 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Objektivkorrektur 13.0
Objektivunschärfe 13.0
Ölfarbe 13.0
Ölfarbe getupft 13.0
OpenEXR 13.0
Ozeanwellen 13.0
Patchwork 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pfade -> Illustrator 13.0
Photoshop 3D-Modul 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
PNG 13.0
Polarkoordinaten 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Prägepapier 13.0
Punktieren 13.0
Punktierstich 13.0
Radialer Weichzeichner 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Rasterungseffekt 13.0
Risse 13.0
Schwamm 13.0
Schwingungen 13.0
Selektiver Weichzeichner 13.0
Solarisation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spritzer 13.0
Standardabweichung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Stempel 13.0
Strichumsetzung 13.0
Strudel 13.0
Stuck 13.0
Sumi-e 13.0
Summe 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Tontrennung & Kantenbetonung 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Unterstützung für Skripten 13.0.1
Varianz 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variationen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Verbiegen 13.0
Verflüssigen 13.0
Versetzen 13.0
Verwackelte Striche 13.0
Wasserzeichen anzeigen 4.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Weiches Licht 13.0
Wellen 13.0
WIA-Unterstützung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Windeffekt 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wölben 13.0
Wolken 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Optionale Zusatzmodule und Zusatzmodule von Drittanbietern:
Photoshop Touch 10.0
Nicht geladene Plug-Ins: KEINE
Blitz:
Mini Bridge
Kuler
Adobe Exchange
Installierte TWAIN-Geräte: OHNE
Thanks for your help!Update your graphics driver.
Mylenium -
Adobe Photoshop crashes after opening
Hi,
I would really appreciate if someone could help me troubleshoot my issue; Adobe Photoshop CS4 crashes almost immediately after I open it. This problem suddenly started occurring. I hadn't used Photoshop for maybe a month, but before then it was fine.
Thank you!
Report below:
Process: Adobe Photoshop CS4 [1326]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
Code Type: X86 (Native)
Parent Process: launchd [73]
Interval Since Last Report: 412 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 15 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-04-24 12:34:24.717 +0200
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 81EA6B19-0012-4B05-ADB0-9532601F0C2D
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000026913bb8
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0xffff07c2 __memcpy + 34 (cpu_capabilities.h:246)
1 ...ple.ApplicationServices.ATS 0x945aa948 GetDataFontFragment + 240
2 ...ple.ApplicationServices.ATS 0x945d9176 FTDataForkReadTableBytes(privateFontObjectRecord const*, sfntDirectoryEntry*, unsigned long, unsigned long, void*) + 134
3 ...ple.ApplicationServices.ATS 0x945c10ac _eFOReadTableBytes + 204
4 ...ple.ApplicationServices.ATS 0x945c0fb8 _eFOGetFontTable + 116
5 ...ple.ApplicationServices.ATS 0x945c0f2d FOGetFontTable + 97
6 com.apple.QD 0x93e7b78f FMGetFontTable + 85
7 AdobeCoolType 0x0315a13d 0x313e000 + 115005
8 AdobeCoolType 0x03144f6d 0x313e000 + 28525
9 AdobeCoolType 0x0325fa81 CTCleanup + 854869
10 AdobeCoolType 0x032987f9 CTCleanup + 1087693
11 AdobeCoolType 0x0329905e CTCleanup + 1089842
12 AdobeCoolType 0x032996b9 CTCleanup + 1091469
13 AdobeCoolType 0x03293f32 CTCleanup + 1069062
14 AdobeCoolType 0x032947f7 CTCleanup + 1071307
15 AdobeCoolType 0x03294f28 CTCleanup + 1073148
16 AdobeCoolType 0x0326ffbf CTCleanup + 921747
17 AdobeCoolType 0x032700e1 CTCleanup + 922037
18 AdobeCoolType 0x03260c3f CTCleanup + 859411
19 AdobeCoolType 0x0314d065 0x313e000 + 61541
20 AdobeCoolType 0x031f0502 CTCleanup + 398806
21 AdobeCoolType 0x031ce6d8 CTCleanup + 260012
22 AdobeCoolType 0x03187938 0x313e000 + 301368
23 com.adobe.Photoshop 0x00dbba8f 0x1000 + 14396047
24 com.adobe.Photoshop 0x01036da1 0x1000 + 16997793
25 com.adobe.Photoshop 0x00f8fc8b 0x1000 + 16313483
26 com.adobe.Photoshop 0x00f9993b 0x1000 + 16353595
27 com.adobe.Photoshop 0x00f4ed86 0x1000 + 16047494
28 com.adobe.Photoshop 0x00f34572 0x1000 + 15938930
29 com.adobe.Photoshop 0x00f22365 0x1000 + 15864677
30 com.adobe.Photoshop 0x00eab275 0x1000 + 15377013
31 com.adobe.Photoshop 0x00eaf244 0x1000 + 15393348
32 com.adobe.Photoshop 0x00eaf62e 0x1000 + 15394350
33 com.adobe.Photoshop 0x00eb0b73 0x1000 + 15399795
34 com.adobe.Photoshop 0x00e1d7c8 0x1000 + 14796744
35 com.adobe.Photoshop 0x00e1db82 0x1000 + 14797698
36 com.adobe.Photoshop 0x00df1284 0x1000 + 14615172
37 com.adobe.Photoshop 0x008c581f 0x1000 + 9193503
38 com.adobe.Photoshop 0x008c5ce4 0x1000 + 9194724
39 com.adobe.Photoshop 0x008fefed 0x1000 + 9428973
40 com.adobe.Photoshop 0x008ff577 0x1000 + 9430391
41 com.adobe.Photoshop 0x008ebbcd 0x1000 + 9350093
42 com.adobe.Photoshop 0x01323ade AWS_CUI_SetFileName(long, adobe::aws::gen::String<unsigned short>&) + 660562
43 com.adobe.Photoshop 0x0007cebf 0x1000 + 507583
44 com.adobe.Photoshop 0x0006768d 0x1000 + 419469
45 com.adobe.Photoshop 0x0006396f 0x1000 + 403823
46 com.adobe.Photoshop 0x00064124 0x1000 + 405796
47 com.adobe.Photoshop 0x000642b3 0x1000 + 406195
48 com.adobe.Photoshop 0x0006260f 0x1000 + 398863
49 com.adobe.Photoshop 0x00220a8a 0x1000 + 2226826
50 com.adobe.Photoshop 0x00220b16 0x1000 + 2226966
51 com.adobe.Photoshop 0x00003cf2 0x1000 + 11506
52 com.adobe.Photoshop 0x00003c19 0x1000 + 11289
Thread 1:
0 libSystem.B.dylib 0x926169c6 kevent + 10
1 libSystem.B.dylib 0x92617155 _pthread_start + 321
2 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x925e62ce semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x926182c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x9265d539 pthread_cond_wait + 48
3 com.adobe.amt.services 0x04b79552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04b74995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x04b795b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib 0x92617155 _pthread_start + 321
7 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x925ed46e __semwait_signal + 10
1 libSystem.B.dylib 0x92617dcd pthread_cond_wait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x93641b32 glvmDoWork + 162
3 libSystem.B.dylib 0x92617155 _pthread_start + 321
4 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x925e62da semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9297b47b MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1d677eff 0x1d648000 + 196351
3 ...ple.CoreServices.CarbonCore 0x92968057 PrivateMPEntryPoint + 56
4 libSystem.B.dylib 0x92617155 _pthread_start + 321
5 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x925ed46e __semwait_signal + 10
1 libSystem.B.dylib 0x92617dcd pthread_cond_wait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x92969e7f TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x92948cd2 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x92969afc MPWaitOnQueue + 208
5 AdobeACE 0x027c138d 0x2790000 + 201613
6 AdobeACE 0x027c0d85 0x2790000 + 200069
7 ...ple.CoreServices.CarbonCore 0x92968057 PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x92617155 _pthread_start + 321
9 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x925e63a6 mach_wait_until + 10
1 libSystem.B.dylib 0x9265d3ad nanosleep + 314
2 com.adobe.PSAutomate 0x1ff34755 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x1ff347b5 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x1ff25502 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x1ff34a77 ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x92617155 _pthread_start + 321
7 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x926356fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x92617155 _pthread_start + 321
2 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffff07a0 ebx: 0x945aa869 ecx: 0x00000002 edx: 0x00000008
edi: 0x20f2621c esi: 0x26913bb8 ebp: 0xbfff1eb8 esp: 0xbfff1eb0
ss: 0x0000001f efl: 0x00010202 eip: 0xffff07c2 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x26913bb8
Binary Images:
0x1000 - 0x19aefdf +com.adobe.Photoshop 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0) <2bf522dfa6d6481998620425c31670c8> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
0x207f000 - 0x2084fff org.twain.dsm 1.9.3 (1.9.3) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x208d000 - 0x246701f +com.adobe.linguistic.LinguisticManager 4.0.0 (7863) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x251b000 - 0x2715fcf +AdobeOwl ??? (???) <4cca2c7b48964ddaa14b725fb0c202b5> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x2790000 - 0x289dfff +AdobeACE ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
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0x9457b000 - 0x9457bffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
0x9457c000 - 0x94585fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <d3180f9edbd9a5e6f283d6156aa3c602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x94586000 - 0x94619ff3 com.apple.ApplicationServices.ATS 3.8 (???) <eda9db16110de6b7fd9436cd0daa787d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x9461a000 - 0x9461cff5 libRadiance.dylib ??? (???) <3561a7a6405223a1737f41352f1fd8c8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x94627000 - 0x94707fff libobjc.A.dylib ??? (???) <3ca288b625a47bbcfe378158e4dc328f> /usr/lib/libobjc.A.dylib
0x94708000 - 0x947baffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x957d6000 - 0x957d6ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x957d7000 - 0x95851ff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <9ae833544b8249984c07544dbe6a97fa> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x95852000 - 0x95876fff libxslt.1.dylib ??? (???) <adfe90a3d564d824d5ae0fa6df8d6c3f> /usr/lib/libxslt.1.dylib
0x95877000 - 0x95887fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <9a71429c74ed6ca43eb35e1f78471b2e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x95888000 - 0x959c1ff7 libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
0x959c2000 - 0x959c7fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x959c8000 - 0x95cd0fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x95d89000 - 0x95de2ff7 libGLU.dylib ??? (???) <64d010e31d7596bd8f9edc6e027d1d0c> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95e10000 - 0x95e2cff3 libPng.dylib ??? (???) <df60749fd50bcfa0da5b4cac899e09df> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x95e2d000 - 0x95e43fff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x95e44000 - 0x95e83fef libTIFF.dylib ??? (???) <cd2e392973a1fa35f23a0f37f55c579c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x95e84000 - 0x95e90ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x95e91000 - 0x95e92ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x95e93000 - 0x96691fef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x96692000 - 0x967daff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <cf45179ee2de2d46a6ced2ed147a454c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x967db000 - 0x9686efff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x968f5000 - 0x9692ffe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96930000 - 0x96971fe7 libRIP.A.dylib ??? (???) <e9c5df8bd574b71e55ac60c910b929ce> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x96972000 - 0x96d0ffef com.apple.QuartzCore 1.5.8 (1.5.8) <18113e06d296230d63a63b58baf35f55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x96d10000 - 0x96dd7ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x96dd8000 - 0x96ddfffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x96de0000 - 0x96e87fec com.apple.CFNetwork 438.14 (438.14) <5f9ee0430b5f6319f18d9b23e777e0d2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x96e88000 - 0x96ed9ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x96eda000 - 0x96f05fe7 libauto.dylib ??? (???) <4f3e58cb81da07a1662c1f647ce30225> /usr/lib/libauto.dylib
0x96f09000 - 0x96f10fff com.apple.agl 3.0.9 (AGL-3.0.9) <5a57ce58f8adb7825e1adb9f7cdea151> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96f23000 - 0x96f25fff com.apple.securityhi 3.0 (30817) <2b2854123fed609d1820d2779e2e0963> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x96f26000 - 0x96f64fff libGLImage.dylib ??? (???) <2e570958595e0c9c3a289158223b39ee> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x96f65000 - 0x96f7dfff com.apple.openscripting 1.2.8 (???) <a888b18c8527f71629702ed8dce9c877> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x96f7e000 - 0x96fdbffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x96fe2000 - 0x96fe2ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x97087000 - 0x970afff7 com.apple.shortcut 1.0.1 (1.0) <37e4b08cfaf9edb08b8682a06c4ec844> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x970b0000 - 0x97160fff edu.mit.Kerberos 6.0.13 (6.0.13) <e3baa3d7b3ca7fa92082958af0b36973> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97193000 - 0x972c6fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97484000 - 0x974deff7 com.apple.CoreText 2.0.4 (???) <c7a222be1b51a9954eae716adbd5626a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x974df000 - 0x975aafef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x975ab000 - 0x975bbffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate 1.3 (1.3.12) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba300000 - 0xba301fff libCyrillicConverter.dylib ??? (???) <374901b25e8f57052f4bf1505d069ff2> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0xba500000 - 0xba501ffb libGreekConverter.dylib ??? (???) <3f97cb41828997a97f430e9c71636c44> /System/Library/CoreServices/Encodings/libGreekConverter.dylib
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <b9aea83b1cd97f3230999ebfcbf63e7c> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe2 libKoreanConverter.dylib ??? (???) <bc0bb2eed0f4558f07bbaa812d79371b> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xbb500000 - 0xbb500fe3 libThaiConverter.dylib ??? (???) <69cd2de2a67c5224ac2ab373e47ee84b> /System/Library/CoreServices/Encodings/libThaiConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib1) You didn't install the updates for Photoshop - go do that now.
2) You're crashing in an OS routine related to fonts, so you probably have a corrupt font installed. Unfortunately, Apple is only fixing their font bugs in 10.6. -
Photoshop crashes when I use the marquis tool.
Photoshop crashes when I use the marquee tool. As soon as I make a selection it crashes my computer (every time!) by either rendering the screen black or sometimes all white. I have to force shut down and restart. I'm using MacBook Pro OS 10.6.8 with Photoshop CS6. I am not in a position to update OS at this time. Is there anything I can do to work around this problem? It's extremely time-consuming and infuriating.
Here's the crash report, if anyone is able to make sense of this, I'd sure appreciate knowing what the problem is.
Interval Since Last Panic Report: 335913 sec
Panics Since Last Report: 3
Anonymous UUID: A9EE1760-D467-49BB-B2EC-A100E2095A2E
Mon Dec 30 15:09:00 2013
panic(cpu 0 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f494000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5c922188 : 0x21b837 (0x5dd7fc 0x5c9221bc 0x223ce1 0x0)
0x5c9221d8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x5c922278 : 0xaef608 (0x8f97c04 0x9338004 0x100 0xcb42b6)
0x5c9222c8 : 0xae6601 (0x9338004 0x100 0x5c9222f8 0x9c4778)
0x5c9222f8 : 0x16d49a6 (0x9338004 0x100 0x438004ee 0x5c922308)
0x5c922438 : 0xb0e2b5 (0x9338004 0x9337004 0x0 0x0)
0x5c922478 : 0x9dde7c (0x9338004 0x9337004 0x0 0x0)
0x5c922518 : 0x9da55b (0x0 0x9 0x0 0x0)
0x5c9226c8 : 0x9dc58f (0x0 0x600d600d 0x702b 0x5c9226f8)
0x5c922798 : 0xc9feae (0xc1d0004d 0xbfef0033 0xbfef0034 0x857c)
0x5c922808 : 0xcaf734 (0xa1a5a00 0x1473ec80 0x8 0x0)
0x5c922828 : 0xcd4322 (0x1473ec80 0xb 0x5c922848 0x89e0)
0x5c922858 : 0xcd4b3d (0x986c000 0x0 0x5c92287c 0x0)
0x5c922888 : 0xcb4d79 (0x986c000 0x77890080 0x0 0x33)
0x5c9228d8 : 0xc76d0c (0x4651a000 0x0 0x0 0x3)
0x5c922948 : 0xc7640f (0x4651a000 0x0 0x2 0x3)
0x5c922978 : 0xc6c05f (0x4651a000 0x0 0x2 0x46255000)
0x5c922ab8 : 0xca55d8 (0x46255000 0x1 0x5c922bcc 0x5c922bc8)
0x5c922b68 : 0xc67fe1 (0x46255000 0x1 0x5c922bcc 0x5c922bc8)
0x5c922be8 : 0x56da06 (0x46255000 0x0 0x5c922e3c 0x5c922c74)
0x5c922c38 : 0x56e2a5 (0xcf6720 0x46255000 0x8981a88 0x1)
0x5c922c88 : 0x56eb59 (0x46255000 0x10 0x5c922cd0 0x0)
0x5c922da8 : 0x286638 (0x46255000 0x10 0x8981a88 0x1)
0x5c923e58 : 0x21dbe5 (0x8981a60 0x1103d5a0 0x1fd7e8 0x5d43)
0x5c923e98 : 0x210a86 (0x8981a00 0x0 0x954dc70 0x98d6620)
0x5c923ef8 : 0x216f84 (0x8981a00 0x0 0x0 0x0)
0x5c923f78 : 0x295c57 (0x8cc0188 0x0 0x0 0x0)
0x5c923fc8 : 0x2a256d (0x8cc0184 0x1 0x10 0x0)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
com.apple.nvidia.nv50hal(6.4.0)@0x159e000->0x19b2fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4671247742528
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x1431000, size 0x65536) - last unloaded 114471438805
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 45127423025
com.apple.driver.IOBluetoothA2DPAudioDriver 2.4.5f3
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.4.0
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0That is not an application crash - that is a kernel panic, which means there is a hardware defect, a bug in the OS or a bug in a low level driver (like parts of the video driver). Kernel panics are not caused by applications, but by defective hardware or bugs in the OS and drivers.
Resetting prefs may avoid the settings that triggered the crash - but the cause remains in the hardware, OS, or driver code.
Since Apple is not going to update the drivers in 10.6.8, your best bet is to update the OS when you can, and hope the new drivers are in better shape. Unfortunately, it is also possible that you just have a bad GPU or video RAM - and fixing that would require replacing the video card or system (in the case of laptops or all-in-one machines).
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