Photoshop crash using 13.0.3 mac dual display
I support several mac labs at a university and I have just encountered an issue when I upgraded Photoshop to the newest version. From my testing I have found that if you use a Mac Pro with two video cards each connected separately to a monitor in mirrored mode, Photoshop crashes every time you try to start it. If I either switch back to extended mode or have one single card drive two monitors it works fine. Has anyone else experienced this issue? We have teacher stations that utilize this setup where using separate video cards is a must because of the video arrangement in the classroom.
My best option right now is to keep the teacher station at 13.0.1 until this get resolved. Any feedback would be greatly appreciated.
Duh! My apologize for not providing the important details.
The system model I have tested on:
Mac Pro Early 2009
2.66Ghz 10GB Memory
Dual NVIDIA GeForce GT 120 512MB Cards (original cards)
Tested on 10.7.4-10.7.5, 10.8.2
Crash Report can be located here:
http://pastebin.com/aeZ2kYvw (this was using version 10.7.4)
It's just odd since last year we've been using this setup fine with v13.0 and now with v.13.0.3 it doesn't work. The reason for our two independent video cards is so that one card sends video to the monitor screen of the teacher, the second card sends a video signal that can be switched to either a projector or 8 lcd monitors in the lab (we've invested a lot of video infrastructure for this lab). When we tested using a single card for both outputs we would get an odd interlace horizontal thin bar that would go top to bottom ever so slowly. This would appear either when looking at video or when moving windows around. Doing the dual video cards solved that issue for us and have been using the setup since 2009.
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0x5c9221d8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x5c922278 : 0xaef608 (0x8f97c04 0x9338004 0x100 0xcb42b6)
0x5c9222c8 : 0xae6601 (0x9338004 0x100 0x5c9222f8 0x9c4778)
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0x5c922478 : 0x9dde7c (0x9338004 0x9337004 0x0 0x0)
0x5c922518 : 0x9da55b (0x0 0x9 0x0 0x0)
0x5c9226c8 : 0x9dc58f (0x0 0x600d600d 0x702b 0x5c9226f8)
0x5c922798 : 0xc9feae (0xc1d0004d 0xbfef0033 0xbfef0034 0x857c)
0x5c922808 : 0xcaf734 (0xa1a5a00 0x1473ec80 0x8 0x0)
0x5c922828 : 0xcd4322 (0x1473ec80 0xb 0x5c922848 0x89e0)
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0x5c922948 : 0xc7640f (0x4651a000 0x0 0x2 0x3)
0x5c922978 : 0xc6c05f (0x4651a000 0x0 0x2 0x46255000)
0x5c922ab8 : 0xca55d8 (0x46255000 0x1 0x5c922bcc 0x5c922bc8)
0x5c922b68 : 0xc67fe1 (0x46255000 0x1 0x5c922bcc 0x5c922bc8)
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com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
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com.apple.driver.AppleACPIEC 1.3.6
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com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
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com.apple.driver.AppleUSBMergeNub 4.2.4
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com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
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com.apple.iokit.IO80211Family 320.1
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com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
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var ho:HostObject=app.activeDocument.hostObjectDelegate or
var d:int=Photoshop.app.documents.length;
cause the crash of the whole Photoshop
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Windows won't boot from an external drive. Don't waste your time.
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