Photoshop CS 3 won't open Jpgs

I upgraded computers (now run leopard on a mac book) and therefore had to upgrade my Creative suite. Unfortunately, my Photoshop CS 3 is useless. Anything I create in it is, according to other programs considered an invalid file format that other systems won't be able to read and it considers all Jpegs that I try to open as invalid and gives me this message. "Cannot complete our request because an unknown or invalid JPEG marker type is found." Eve those created in CS2
Any other program can open these same files, just not Photshop CS3. I haven't touched preferences. Is there something in there that could be causing this? Does hte program just not work? If not, is there a way to get rid of it without getting rid of everything else and put Photoshop CS2 back on? I'm not the most computer literate but this seems a very bizarre issue to be having.
Thanks,
Sarah

Hi Barbara!
Thanks for the patience; I did succeed in creating a new account/admin. user, but I'm not sufficiently schooled in Mac procedures to know how to install PE 3 from that account. I did (again) delete the two files and the PE 3 folder, and reinstalled the program with the same result - it still won't open.
As a matter of interest, after completing the foregoing steps, I found the MS Word (from Office:Mac 2004) would not open, so had to reinstall that program; that corrected that problem. Have no idea what the connection is - if any between the PE 3 and Word problems.

Similar Messages

  • Photoshop CC 2014 won't open any files, not even create new ones

    I have a freshly installed version of Photoshop CC 2014 and it just won't open any single file no matter what I do.  I also have Illustrator CC 2014 installed for the past week, and it is behaving fine, and even opening up the files that Photoshop won't open (jpg, psd, png, etc.).
    I've tried uninstalling completely, and reinstalling it, and it still won't open any files.  Basically, nothing happens after I click the "Open" button from the Open File dialog window.
    I've also try resetting my user preferences using this video tutorial, and it also didn't resolve the problem: http://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html
    Has anyone else experienced this or can give information on how to resolve it?
    Thanks!

    Well, I finally got it to work through trial and error.  Here were the steps that I used to get it to work:
    1) Make sure that you are not behind any firewall/VPN/etc, just a direct connection to the internet (if possible).  I use Adobe for my work laptop, and I was informed that this could potentially be an issue during installation processes.
    2) Uninstall Photoshop via the Creative Cloud application interface.
    3) Right-click on the Creative Cloud icon from the system tray and "Quit" (it was automatically started for me from a previous bootup)
    4) Right-click on the Creative Cloud desktop icon and choose "Run As Administrator"
    5) Re-install Photoshop
    After performing the above steps, I can now open any png/jpg/gif/etc file, as well as start a new file.  I have no clue why it works or if my steps played any role in fixing it, but I thought it was worth sharing for others to try if they encounter a similar issue.  It could be either the firewall I was behind, or the permissions (I don't think Creative Cloud boots up running as administrator).  But I am in no position to say I know the exact resolution.  Hope this helps!

  • Photoshop elements 10 won't open, says files missing. Reinstall. Trying to reinstall but won't run. Nothing works. Using Windows 7.

    Photoshop elements 10 won't open, says files missing. Reinstall. Trying to reinstall but won't run. Nothing works. Using Windows 7.
    How do I reach tech support?

    http://forums.adobe.com/message/5506764#5506764

  • New Camera RAW in Photoshop CC 2014 won't open multiple Panasonic RAW (.rw2) at the same time from Windows Explorer.

    New Camera RAW in Photoshop CC 2014 won't open multiple Panasonic RAW (.rw2) at the same time from Windows Explorer.  If I select 2 raw files and click "Open" Camera RAW will only open 1 raw, then when I click "Done" it will close and open the second, sequentially.  Previous Photoshop CC and RAW worked fine, it would open mulitple RAW at the same time.  How do I fix this?

    If it worked for you that way previously there isn't much to comment about. I just tried opening multiple images from Windows Explorer with Photoshop CS6 and Camera Raw 8.6, and the first image would open and when I clicked cancel then the second image would open. But if I wanted multiple images opened in Camera Raw to work on them simultaneously it was necessary for me to open them from Bridge. I just did it as an experiment because I normally use Lightroom. Anyway, IF it was a feature at one time to work as you described, it doesn't seem to be that way now.

  • I use a Nikon d610 and my Photoshop Elements 10 won't open in camera raw. How can I fix it? The camera version is 6.7.0339

    i'm using a Nikon D610 now and Photoshop Elements 10 won't open files in camera raw. How can I fix the issue? The version of camera raw is 6.7.0339

    Hi,
    The D610 requires camera raw 8.3 which is not compatible with your PSE 10.
    You need to upgrade to PSE 12 (or later) or use the free Adobe DNG converter. The converter will take a flder containg your NEF files and converte them to DNG files. The DNG files can then be used by PSE 10.
    DNG  Converter 8.7
    Mac – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5858
    Win – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5864
    Useful Tutorial
    http://www.youtube.com/watch?v=0bqGovpuihw
    Brian

  • Upgraded Mac OS to 10.5.8, now Photoshop 7.0 won't open

    I reinstalled the program, and still it gives me the message "An unexpectd and unrrecoverable error has occurred because of a program error.  Photoshop will now exit" when I try to launch it.  Any ideas abou t what the problem is and how I can fix it? 

    Hi  Thanks I will try it,  I havent reloaded elements yet, I really need photoshop  as I am a designer and use it alot for photos & need it right now, I have the CS5 Suite but it will not let me run it on this mac, it ask for intel processor  and I have been unemployed for over 2years and cant affiord a new MAc right now , that is why I am so frustarated  with the whole issue, it all started when I went to  up grade to 10.5.8.
    Patricia Bruhn
    Graphic Designer
    860-916-8371
    Date: Fri, 13 Apr 2012 12:14:34 -0600
    From: [email protected]
    To: [email protected]
    Subject: Upgraded Mac OS to 10.5.8, now Photoshop 7.0 won't open
        Re: Upgraded Mac OS to 10.5.8, now Photoshop 7.0 won't open
        created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    Thank you PatriciaBruhn unfortunately the error is a bit generic.  The best I can offer would be for you to try the steps listed in Troubleshoot system errors, freezes | Mac OS 10.x | Adobe software - http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-f reezes-mac.html.  These are generic troubleshooting steps and are great when the exact cause of the problem is unknown. I am not sure if the time and effort of going through the steps will be useful though as you may still run into difficulties.  I might also suggest trying Photoshop Elements 10 - http://www.adobe.com/products/photoshop-elements.html or Photoshop CS5 - http://www.adobe.com/products/photoshop.html and seeing if either one of those fit your needs.  Depending on what you use Photoshop 7 for you may find that Photoshop Elements can do the job plus have additional capabilities not even thought of during the time of Photoshop 7's development.  Both Photoshop Elements 10 and Photoshop CS5 have a minimum system requirement of 10.5.8 so as long as your system meets the remaining requirements then they should work fine on your computer.
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4333279#4333279
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4333279#4333279. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • I have Photoshop CS4, it won't open,says error 1

    I have Photoshop CS4, it won't open, says error 1

    Please read these and proceed accordingly:
    http://forums.adobe.com/thread/419981?tstart=0
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

  • Preview won't open JPG image on a USB stick.

    Preview won't open 'JPG' images downloaded from a USB stick. I get this message, "The image"IMG_0091.JPG" could not be opened"  It may be damaged or use a file format that Preview doesn't recognise.
    I can see the thumbnail, but they won't open. Can I change this in some way? And, no, I can't download them again as I have erased them from the memory card, but they are saved in iphoto. 

    You can try deleting the .plist. Quit Preview first.
    https://discussions.apple.com/message/18762411#18762411

  • Bridge won't open JPG files in Photoshop CS3

    I changed my preferences to remove the check-box "prefer Adobe camera RAW for Jpeg and TIFF files" , restarted Bridge and tried to open a JPEG from bridge directly into photoshop. But double clicking on the image in bridge opened "paint".
    So I change the Bridge preferences back to Prefer ACR for JPEG again, restart Bridge, and then bridge tells me that it cannot find Photoshop CS2. CS2 is not even loaded on this machine anymore.
    So then I go to the file type associations preferences and "browse" to the CS3 version of photoshop, restart bridge, and double click on a JPEG and it again says that CS2 cannot be found. I change the association again using the "browse" to CS3 and then it opens the image up in "Paint" again.
    Why won't Bridge open JPEG's in ACR anymore?
    Why won't bridge open JPEG's in Photoshop CS3 anymore?

    Bill, thanks for the reply. But I do not think that the file associations is the answer here. If I am using bridge to open files in ACR or Photoshop, I do not believe that I need to change the windows file type association. I have other PC's where the file association is not photoshop and bridge works fine opening these files. In fact, when using windows explorer to navigate JPG files, I do NOT want photoshop being opened to preview these images. On my other PC's, I can both preview JPG's using windows picture viewer, and open the JPG's via bridge in ACR. Furthermore, Photoshop CS2 is NOT the application listed for JPG's in the folder options in the control panel. So the problem that I have here has something to do with Bridge or perhaps something is corrupted int he files.
    The reason why I suspect a corruption, is that not all files behave in the same manner in bridge. Some files with the same extension open as I would expect, while others do not. I did not realize this fact when I made my original post.

  • Why photoshop cs5.5 won't open on yosemite?

    I have photoshop cs5.5 (installed on a macbook air running on yosemite), it had been working perfectly and suddenly it won't open. I get a message: "install flash player" (already done, as well as having installed the java se6 /2014 runtime and installed and uninstalled photoshop itself several times) but the only thing I see is that never-ending spinning color wheel. I've been through many threads and forums but haven't found a solution to it. It's worth mentioning that it only happens with photoshop, as i'm able to work fine with other adobe apps (illustrator, in design, bridge,etc)
    Does anyone know what might have happened and a possible solution?

    Without proper system info such as what Mac and what version of OSX nobody can say much and the logs from your Log Viewer would also help. Well, whatever. As a start run teh cleaner tool and reinstal lthe software.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

  • Adobe Photoshop Elements 10  Won't Open

    I can't get the software to open.  I got "400 eror" message once.  Now I don't get anything.  I changed my browser to :http://www.mozilla.org/products,mfirefox/ (per a suggestion from adobe that I got on line.  I also tried to set up my computer to do a test toaccept cookies from another suggestion by adobe, but when I got to the site there was not test  That was http:///photoshopelementsuser.com/cookietest.php.  My sotware was installed 2 years ago when I got a new computer and I only looked at it once and it was OK.  Now I am trying to use it and it won't open. Can anyone help me?  Thanks

    This is the Reader forum. You should ask in the Photoshop Elements one,
    http://forums.adobe.com/community/photoshop_elements

  • Photoshop cs5.1 won't open pictures

    For about a week and a half now I have been trying to open pictures in Photoshop cs5.1, and they won't open.  They are all JPEG files that I am trying to open, I know it is not the files especially because when I try to create a new document nothing comes up.
    I would really appreciate an answer as soon as possible. -Thanks

    First verify the image is fine, by loading the image in another image editor, there should be a free one included with your OS. If it can read the file with no errors and you can see the image, then the next step it to reset your photoshop preferences. Next is to update your video driver. Can other formats be viewed?

  • Photoshop Elements 13 won't open

    I installed Photoshop Elements 13 but it won't open and I am not getting an error message so I don't know what to fix.  Photoshop tells me that sign in is required, so I sign in:
    Then I accept the license agreement:
    Then, nothing happens, the application does not open.  What do I need to fix?

    a single user license entitles the user to install and activate on up-to two computers.  but that license doesn't really permit that 2nd installation to be used by another person.
    so, if you son was the user on your computer he could sign in using his adobe id on your computer and use pse on your computer (as well as his own -  but not both computers at any one time).
    if a 2nd user (you) wanted to use pse, they should purchase their own license.

  • Photoshop Elements 7 won't open at all...

    I can't get my photoshop elements 7 to open, whatsoever.  It's always worked and now poof, nothing.  I opened it, hit 'edit' and the whole thing shut down and won't open at all, now.  I've rebooted; nothing.  I'm not sure if I should uninstall and reinstall, or what.  Anyone have any advice?  It's appreciated and thanks in advance.

    See this troubleshooting steps:
    Organizer: http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Organizer_ crashes
    Editor: http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Editor_cra shes

  • Photoshop Elements 12 won't open

    I had a computer problem and had to re-load all of my software.  When I reloaded Photoshop Elements 12, with the proper serial number, it opened and worked--but only one time.  Now, it won't open at all.  What should I do?

    Swapnil,
    There is a cache which has the name C:\Program Files\Common Files\Adobe\SLCache. It contains an SLC file with a long name (X19zbGN...), and a subfolder called SLConfigs, which contains a subfolder called V7{}PhotoshopElements-EMT12-Win-GM.  That subfolder contains one file called SLConfig.
    If I rename the folder, which is presently named "SLCache", what name should I give it?
    Also, the Program Files folder doesn't say Program Files (x86), it just says Program Files.  Is the (x86) part important?
    Glenn

Maybe you are looking for

  • Facebook Pop-Ups Don't Work?!?!

    Hi All... When I use Facebook and someone posts something new I get a little pop-up window in the upper right hand corner of my screen.  The pop-up has two buttons...  "Close" and "Show".  The "Close" button works fine and closes the pop-up window. 

  • Non Domain Computers Becoming Master Browser

    Hello, I am troubleshooting an issue with the master browser service when an external user connects his workgroup laptop to our domain network and wins the election. The network consists of a domain controller which has the following registry setting

  • Maximum members for a Dimension in a BSO cube

    Hi, What is the maximum number of members a dimension can have in BSO cubes ? I might have over 50,000 for a particular Dimension. Is it advisable ? Since I have complex calculations involved , i cannot go with ASO cube. Please advice. Thanks

  • Can't use 5.6 utility with Mountain Lion

    I just got a new Airport Extreme - trying to use the OLDER Airport Express and non of the Airport utilities will work with it and 5.6 won't install.  Help! Thanks!

  • Difficulty with Trial version of Premiere Elements 7

    Before taking the leap to purchase this software and finally say goodbye to MS movie maker (no love lost), I'm trying to edit my first video using the trial of Elements 7. I'm having the following issues that I'm not sure is an issue with my machine,