Photoshop CS can't show the actual print size & other bugs...

Question

Although I have set in preferences my display's exact dots per inch (which is 92.72) , the rulers in mm and the real print size of the document, when I click on view print size, the document is displayed much smaller than the actual size! I have also set the printer (a virtual pdf printer) in A1 to avoid a possible scaling of the print size. So the software has all the required information, but still it can't figure out the actual print size!  What do you guys think about that? I personally think that the developers couldn't figure out how to do a simple task either!  Even though I work on photoshop CS occasionally, I have found too many bugs to mention.  The most frustrating one, is that it suddenly stops responding to key shortcuts! Then I have to select everything from the menus or save, exit, restart and re-open the documents -now imagine being in the middle of a complicated task...  Another huge annoying bug: When I "Select All" in order to copy a layer, if that layer happens to have some parts surrounded with transparency, Photoshop destroys their position and the image overall, by arbitrarily centering those parts in the pasted frame!!!  Also, too often everything disappears temporarily if I pause for a second while I drag a selection rectangle etc. They haven't even made the cursor capable to move in a gray background without being invisible!  So much for a "professional" expensive application!  Note I have installed the available patches for this version. I know it's a bit old but as I said, I work occasionally and I don't wish to pay hundreds of euros almost each year for a new version upgrade while I'm not even happy with the previous one!   BTW, on this thread editor when I hit "enter" to start a new line, the cursor goes at the beginning of the document!  Now, are the Adobe's web developers drunk or what?  Sorry, I cannot stand too much of stupidity right now...

Answer 1

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function(){return A.apply(null,[this].concat($A(arguments)))}FrustratedToo wrote:
@Noel
- 317,632 pixels/inch ( 125,052pixels/cm )
image size x,y = 28,9 x 25,56 cm, 3614 x 3196 pixels
"Screen resolution" set to 92,719 pixels/inch
The horizontal displayed size is only about 21cm instead of 28,9.
- Windows XP Pro (version 2002) SP3 updated.
- Asus (Nvidia) 8800 GTX, driver date: 20/11/2009, driver version: 6.14.11.9562
monitor: Apple Cinema HD (aluminium) (1920x1200)
New Document preset resolutions
print resolution: 317,625 pixels/inch
screen resolution: 92,719 pixels/inch
Hm, your readings seem to imply Photoshop thinks your screen resolution is just about 128 pixels / inch.  Not sure where it might be getting that number.
For what it's worth, on my Vista system I mocked up an image as you described above:  An image of 3614 x 3196 pixels at 317.632 pixels per inch.  My monitors display 100 ppi, and that's what I have set in the Edit - Preferences - Units & Rulers.
When I selected the zoom tool and clicked the [ Print Size ] button it zoomed to 31.48% and when I measured the display width with the ruler it came up 11-3/8", which is just about right.
HOWEVER...  When I right-clicked the image with the zoom tool active, and chose Print Size it came up 8-1/4", which just happens to be about the same amount smaller than proper size that you're seeing.  Sounds like a bona fide buglet in Photoshop CS.
I repeated the performance with Photoshop CS2.  It works fine in CS2 - the [ Print Size ] button and right-click context menu entry both put the image up the same (proper) size.
-Noel