Photoshop CS Help

I just bought a new Macbook Pro, and transferred everything from my old powermac to this new computer using migration assistant.
How whenever I open up Photoshop CS or CS2 it immediately quits and gives me an error screen. I reinstalled both programs, but they still dont work!!!
HELP?!!!!

I had the same problem, one time I solved it by doing a clean install, Photoshop will not work if any piece of it is missing and it will not reinstall if any piece is left on your computer. You can go in Utilities and try uninstalling Photoshop first and then reinstalling it. I am using Cs3 with Leopard with no problem, but installed it fresh. I think it has to do with trying to prevent people from installing the CD on multiple computers.
Good Luck!

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I am using a PC with window 7 and adobe photoshop 12. I have followed Photoshop Elements Help and I still have the same problem. When I try to backup Photoshop 12 it has stop on7% when calculating Total Media size. What can I do?

I am using a PC with window 7 and adobe photoshop 12. I have followed Photoshop Elements Help and I still have the same problem. When I try to backup Photoshop 12 it has stop on7% when calculating Total Media size. What can I do?

Hi Prabhuram and falez,
This issue appears where there are any inconsistencies in your catalog (generally for video files). This issue may be due to offline files, missing files, video scenes. The recommendation here would be to fix these inconsistencies and try again. If that doesn't solve the issue, please follow steps mentioned in email by me.
~Surendra

Adobe Photoshop CC 2014 Help TAB Photoshop Online Help - LINK IS BROKEN

My Adobe Updater installed Photoshop CC 2014, and all seemed well, until I attempted to get online help via:
Help TAB > Photoshop Online Help
This LINK is apparently BROKEN!
Here is the resulting error on Firefox (version 32.0):
XML Parsing Error: undefined entity Location: jar:jar:file:///C:/Users/Owner/AppData/Roaming/Mozilla/Firefox/Profiles/kaeec5li.default/extensions/[email protected]!/chrome/speedtest.jar!/content/net
Error.xhtml Line Number 369, Column 38:
<h1 id="et_protocolNotFound">&protocolNotFound.title;</h1>
-------------------------------------^
I also attempted to open same link using Chrome, and IE browsers; BOTH browsers we unable to navigate to the Adobe Help!
Here is the supposed LINK URL (via Firefox):
community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=Photoshop_15.0&l=en_US&id=AH_HOME
ADDITIONAL NOTE:
The exact same error is generated when attempting to get online support via:
Help TAB > Photoshop Support Center
Hopefully, someone from the Adobe Tech Community may shed some light on this MAJOR issue, as it precludes users from accessing Online Help and Support!

Pfondaneche wrote:
Hello
I am having exactly the same problem with the French version of Photoshop CC 2014. The only menu item working is "What's new?".
Trying to access online help (F1) takes me to
http://community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=Photosh op_15.0&l=fr_FR&id=AH_HOME
Very similar to your page except for the language.
This page does not load (error 404).
I was on chat with Adobe support but they did not solve the problem.
I tried to reinstall and also used 3 different browsers (IE - FF - CH).
I have Photoshop installed on 2 different platforms (W7 and W8), same issue.
Were you able to solve your problem?
Pfondaneche, when you press F1, are you just in the main Photoshop window?
When I press F1 I see it go through a quick redirection and within a small fraction of a second it ends up here:
Photoshop Help | Photoshop Help
The specific link you posted does not work for me either, so I'm assuming there's an Adobe server problem somewhere, or maybe a problem with that particular link.
I've noticed Adobe has failed to update a number of its pages for the new Photoshop CC 2014.1 release. For example, where is a new page that describes where Photoshop CC 2014.1 keeps its preference files?
-Noel

Font in Photoshop PDF help is too small

Font in Photoshop PDF help is too small.
http://helpx.adobe.com/pdf/photoshop_reference.pdf
How can i ask photoshop developers to increase it?
How can i increase it before print?

It's standard 11pt type for the most part, so I don's see how it could be too small. Simply use the zoom options in Acrobat/ Adobe Reader, if you have difficulty reading it. There is no way to actually increase the font size and have the document reflow.
Mylenium

Photoshop Cs6 Help glitch.

Okay was just adding a layer effect and out of nowwhere it says "Photoshop online help could not be displayed because you are not connected to the internet". So I went to connect and hoped the pop up would go away but it is still there. Need help ASAP!!!

If you right click on jpg in BRidge and choose "open in camera raw" does it work"?
Do you have this option set up in Bridge in edit/Camera Raw preferences?
In PS click on Help/about plugin/camera raw. What does it say?
What OS?

Photoshop online help - help

When clicking on the 'Photoshop online help' menu link, i'm met with:
Any clues anyone, hope to hear from you, i'm confused why it's started to do this every time.
brgds
Alex

Hello,
I am having exactly the same problemreported by Alex with online help. I'm using Photoshop CC 2014 French version under W7 64bits. I have tried with different browsers (IE, FF and Chrome).
I get error 404 when I click on Help from the Help menu (or hit F1). The address displayed in the browser is
http://community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=Photosh op_15.0&l=fr_FR&id=AH_HOME
independently from the browser.
I tried the same from a different laptop and encounter the same issue.
There is a separate menu item in the help menu to access help resources. It takes me to
http://community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=Photosh op_15.0&l=fr_FR&id=AH_RESOURCE…
This page does not exist.
Can you help please?

Where is photoshop CS6 help?

Where is photoshop CS6 help? Is it only on-line? Isn't there a version stored onto my mac?

Unfortunately, your help is only online. I say unfortunately, because they can drop it at any time. I have CS5, and when I click Help, it goes to help for CS6, which has a lot of changes in some apps. At least your version is still online.
Ahhh... the good old days with actual paper manuals. They couldn't take those away from you.

Cant find Image processor in my new photoshop cc HELP !

cant find Image processor in my new photoshop cc HELP !

You can use the Creative cloud Desktop to uninstall/reinstall. Sometimes you may be asked to sign in, but since you signed up and paid for your account, you should be good to go. Also not I have both Photoshop CC and CC 2014. You can install both free of charge and then you have two working copies of Photoshop.
So to uninstall, click on the gear that you see next to CC 2014. When it is done uninstalling, there should be an "Install" button.

Photoshop Elements Help | Organize your photos in albums and album categories

This question was posted in response to the following article: http://helpx.adobe.com/photoshop-elements/getting-started/create-albums-album-categories.h tml

I always learn so much by everyone's postings and your response. Thanks much!
Date: Fri, 17 May 2013 08:23:30 -0700
From: [email protected]
To: [email protected]
Subject: Photoshop Elements Help | Organize your photos in albums and album categories
    Re: Photoshop Elements Help | Organize your photos in albums and album categories
    created by dj_paige in Photoshop Elements - View the full discussion
I have now downloaded all the pictures in my camera directly into PSE Organiser. The pictures are all in folders listed by date the pictures were taken. Are they now safely housed in the PSE program?
PSE does not contain your photos. The photos are on your hard disk(s) somewhere, wherever they were put when they were moved from the camera to the hard disk (might be the default location chosen by PSE).
Can I delete the old Canon programs, which are still sitting on my Mac?
Yes
And if I want to back up on an external hard-drive, how do I do that? Just drag the whole lot across?
Your interest in making backups is to be commended.
There are many ways to make backups, including the way you just suggested. You can also create a backup using PSE (which I recommend) since it includes the photos and the very important catalog file. In PSE, File->Backup Catalog, and set the destination of the backup to your external HD. Remember to do this regularly.
Sometimes when I've used 'Smart Fix" or other tools in the Photo Fix toolbox, I'm not happy with the result. But how can I 'undo' a fix and revert to how it was before?
PSE should create a version set when you do any editing, including the Smart Fix. Thus, you just need to expand the version set (right-click on the photo) to see both the original and the Smart Fix. Then you can delete the Smart Fix version.
-- I want to create an album "Europe 2012", and within it categories for UK, France, Italy etc. But although I hit 'create album category' when Europe 2012 is highlighted, the category just attaches to the last listed album - something completely unrelated. How do I ensure categories are within the correct albums?
I'm going to strongly recommend you don't do this via albums (unless your intent is to share the contents of the albums online somehow, in which case use Albums). I recommend you use tags instead of albums for this purpose. You can create a tag called Europe under Places, and another tag under Europe called France. I would also recommend you not bother including year or other calendar information in the tag (or album) names. You want "Europe" as your tag, not "Europe 2012". Why? Because you can always segregate by year (or other calendar time period) using the PSE Timeline; there's no need to do extra work to segregate the tags by year (or other calendar time period).
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Photoshop Online Help Opens on it's own and will not close.

While using the Layer style editing window in Photoshop CS6,
Photoshop Online Help opens randomly when I click inside the layer blending box. If I have clicked the box more than once the help will open in multiple windows (sometimes over 10 windows). Then an error message pops up and when I click "ok" it doesn't close. I can't work in photoshop again unless I force the program closed with the task manager and then I lose any unsaved work. I'm not sure which error it is because I forced the window closed before writting this message and since it happens randomly I can't make it happen again in order to find out which error it is. Has anyone else had this issue? If so, is there an update that I can install that fixes the help page error?

You are not the first to report this problem, but to the best of my knowledge Adobe has never figured out what causes it.
The gravity of "never" in that context is increased by the fact that people have been seeing this problem on and off I think as far back as Photoshop CS or possibly earlier.
Yes, really.
Nor has anyone discovered a solid workaround, though the advice to generally ensure everything is up-to-date is always good.
I had this same problem for a time on and off with Photoshop CS5, specifically when manipulating layer styles, and it immediately ceased when I updated my display driver - so from my perspective it seems to be brought about by latent memory corruption caused by another factor elsewhere, and Photoshop happens to respond to that corruption by popping-open Help.
My first suggestion is to go to the web site of the maker of your video card and download and install a fresh display driver.
If it is an ATI video card, I STRONGLY recommend upgrading to their Catalyst 13.3 beta 3 driver, as the currently released version is known to cause problems with Photoshop.
-Noel

PSD shows small view in bridge but doesn`t open in photoshop..help?

Hydro shuut off and PC too and I can see just the small view in bridge and not full screen but it won`t open in photoshop cs3. Any help would be great. I tried illurstator, and infaview..nothing helped so far. File is 183 mb

I'm sorry to hear of your loss of data.
I'm also sorry to have to say that people can almost never recover damaged PSD files. This is one reason Photoshop CS6 is coming out with an Auto Save function.
Did you save your master file in several different locations, or do you have a backup? Make sure you protect any backed-up files ASAP, before they're overwritten by the corrupted one.
What do you see when you right-click the PSD file, and choose Previous Versions (assuming you have Vista or Win7)?
Under some conditions there's a possibility of recovering a flattened version from a truncated PSD file, depending on how you have your settings (maximize compatibility causes a flattened preview to be saved at the front of the file).
-Noel

Photoshop launches help file when trying to access effects panel.

I have Photoshop CS6 and sometimes when I double click a layer to bring up the effects panel Photoshop launches the Help library instead with an error message saying I need to re install photoshop to access help???? Yet I was only trying to access the effects panel. The help pages are fine and I can flick through them no problem but when going back into Photoshop I can't click on anything after that and usually have to bring up task manager to end Photoshop. Any suggestions?
Secondly on some occasions when using a tool and it could be a brush or pen etc the section I'm working on completely disappears in a perfect square leaving the rest of my picture intact.
I'm not using large files either when this happens. I noticed the problem occurred after the last CS6 update.
Do I need to increase ram photoshop uses? I haven't changed any settings but photoshop
uses 8835 mb (60%)
I have Web and Design Premium.
Windows 7 64
Graphic Driver AMD Radeon HD 6850
Installed Physical Memory           (RAM)16.0 GB
Total Physical Memory          16.0 GB
Available Physical Memory          11.7 GB
Total Virtual Memory                    32.0 GB
Available Virtual Memory          27.3 GB
Page File Space                    16.0 GB
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core
If I uninstall and re install can I just uninstall Photoshop or do I have to uninstall the whole suite?
Gosh - any advice would be greatly appreciated.
Thanks - Rosa

Adobe has been looking unsuccessfully for this problem literally for decades.
It appears sometimes to be related to the Layer Styles panel. I've personally seen it happen with every version of Photoshop I can remember using, though VERY infrequently. It's happened to me just twice or three times with Photoshop CS6 13.0.0, and not yet with 13.0.1.
There's no known workaround other than to fool with stuff until it just goes away. It may be that changing some of the configuration options or even returning Photoshop's preferences to out-of-box defaults can help. I've even seen cases where updating one's display driver works around it. Do you have ATI Catalyst 12.8?
If you have a sequence of activities you do in which it is reproducible on demand, then I'm sure Adobe would REALLY like to talk to you and get that information.
-Noel

'not a valid photoshop document' when I try and overlay an image on photoshop.. help!!!

I downloaded jpeg files from google drive. As far as I know they are not corrupted and when I used them on the newest version of photoshop they worked. What I am trying to do is place images next to one another. Everytime I try and do this a notice comes up saying 'it is not a valid photoshop document'. I have tried changing the jpg to photoshop format pdf and also opening them as photoshop files - I dont know what else I can do and my photography deadline is tomorrow for my final edits!
PLEASE HELP

Without having access to the file that you are working with I would not know how to help. There can be many factors involved that are giving you grief. Are you on PC or Mac? There are many here that are more savvy with the nuances and problematic issues with Ps than I. If you wish to send me one of the files I can give it a try on my setup and see what happens- [email protected]

Adobe app and photoshop CC HELP!

I have gone through the Adobe help and they cant help me so maybe someone on here can. I have a subscription for the photography CC plan. And photoshop wont work! I have paid for the subscription for three months. About once a month this happens where it asks me to log in to my adobe account then tells me my trial has expired and i need to license my software. When I try to sign into the desktop application it has me enter my account info then after loading for a few minutes tells me i have been signed out then takes me back to the sign in page. Can anyone help me?? Tell me what is going on?? I have done all of the trouble shooting adobe has told me I've uninstalled everything and re-installed. Nothing is working. I have edits I need to get done for impatient clients and not having editing software for a week is a huge set back.

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792

Installing & Using a Font in Adobe Photoshop - Kindly Help me

Hi Friends !
I hope all is well and great !
My name is Kush and I'm from India.
Friends, I have Windows XP and I desperately need to use this Font called "Arsalannian" The problem is that it is not compatible with Windows XP and so I'm not able to install it in Windows. I need to use this font in Adobe Photoshop.
The font can be found here - [url]http://www.sofontes.com.br/en/Arslannian/download/1866[/url]
Friends, is there any way that I can use this font in Adobe Photoshop Directly. Is there any way that I can type the Title (just 2 words) that I want in this Font, in some other application (is there any such online or OS independent text application that does not require the font to be installed in Windows) and then copy and paste it in Adobe Photoshop ?
I do have a scan of the Title that I want to use as a Jpeg Image, but I want it as a Text.
Will be a great help if you can kindly guide me on how to do this or any way to use / load the font in Adobe Photoshop. Please help me Friends.
Thanks and Regards
Kush

that font file looks like it's corrupted. Not much you can do about it other than trying to download it from another location. (things like this happen from time to time with free fonts)

Photoshop CS4 Help Window Pops Up For No Reason

This same thing was happening in Photoshop CS3 and I could never figure out why. I figured that since CS4 was coming out, I would buy it, stop using CS3 and the problem would be solved, well it's not. So far, I'm happy with the new program but for some reason, out of nowhere, while working on a photo, the Photoshop Help window (which opens as a web browser window) will pop up for no reason! Today, it popped up over 6 or 7 times and I nearly had to crash the program to get it to stop. I figured this problem would have been solved with the new version since the same thing was happening in CS3 but it hasn't. I'm running a Windows XP-based machine that I built myself about 2 years ago. I have a 512mb ATI Raedon X1650 video card and have 4GB of RAM so this machine has far more than enough power to run the program. I updated my video and mouse drivers prior to installing the program. Anyone else have this problem?

Thanks for pointing that out. It really happens very rarely, but when it happens, it's quite a huge annoyance.
Well I have about 3,5GB RAM on a Windows Vista 32 Bit system (hence just 3,5 instead of the full 4GB), with the OpenGL options activated, and maybe over 100GB of free HD space (that'll never be a problem, but since swapping is not used by all modules, I often bump into RAM problems when using tools like auto-aligning layers or stitching panoramas) and 2,5Ghz core duo on a notebook. The Windows swap file is also "just" 4GB...but I found more than 4GB to be a bit extreme.
RAM usage is set to 56% right now (916MB), cache levels is set to 6
After restart, everything runs fine again, I hope the help screens leave me alone.
I didn't know this is since v. 7! I worked with all versions since 5.0 and since becoming a freelancer also bought every version since 6.0 except 7. I only experienced this bug in this and the previous version. Maybe my hardware doesn't keep pace with PS anymore

Photoshop CS Help

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