Photoshop CS Invalid personlization information error

Hi everyone, our user got a error when start Photoshop CS, it show "Could not complete your request because of missing or invalid personlization information"
Does anyone know how to solve this problem? Help............
Thx Thx

google is your friend, after 2 seconds of searching i found this http://kb2.adobe.com/cps/326/326496.html

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