Photoshop CS 'Program error' but works in different account

My version of Photoshop CS suddenly stopped working. It said 'program error' when I try to load any files. Then, after quitting, it failed to reload each time.
I have tried reinstalling, then uninstalling fully (through Adobe's uninstall procedure). Also, deleting the preferences and font caches but still no luck. So I downloaded the try out version of CS2 and it installed fine. But it now says exactly the same thing '
I created a new account on the computer and tried it from there - and it worked! So I then copied my preferences to that account and it still worked, so I guess it isn't the preferences.
It seems there is something wrong with my main account but not sure where to look. Is it easy to transfer all setting and all files to the new account?
Thanks
Alan

I had a lot of grief with this exact problem. I fixed it by deleting my printers in mac OSX preferences. I have not re-added them yet, but since removing the printers I have not had the problem occur since - and this is after an erase and install, an archive and install,upgrading to CSII and calls to Adobe phone support were of no help. Everything else in the CS suite worked, except photshop. Photoshop would work if I created a new user account, but this work-around was not acceptable to me. In desperation, with deadlines looming, I was about to do another erase and fresh install when I found this:
Solution 6: Re-create your printers in Mac OS X.
To re-create your printers, first delete them and then add them again.
To delete your printers:
1. Open System Preferences from the Apple menu.
2. Select Print & Fax, and click Printing.
3. Select each printer in the list and click the delete key (the minus key).
For instructions on how to add your printers again, see "Setting up to print to a printer" in Mac Help or search Help using the phrase "add a printer."
http://www.adobe.com/support/techdocs/331627.html
That fixed the problem for me and I really hope that helps someone else. This was a terrible and frustrating problem for me, not only am I a design student but I also earn a living using the Adobe software and my mac, and Photoshop is one of my primary tools.

Similar Messages

  • My wife and I share an iCloud account for photo library and iCloud drive mainly for our family photo management, but we use different accounts for iMessage/facetime/calendar/etc. With Yosemite, I can't use continuity/handoff without dumping the photo

    my wife and I share an iCloud account for photo library and iCloud drive mainly for our family photo management, but we use different accounts for iMessage/facetime/calendar/etc. With Yosemite, I can't use continuity/handoff without dumping the primary photo iCloud account and thus our shared photo system. We are running yosemite OS X 10.10 and iOS 8.0.2... Is there any way to do this?

    my wife and I share an iCloud account for photo library and iCloud drive mainly for our family photo management, but we use different accounts for iMessage/facetime/calendar/etc. With Yosemite, I can't use continuity/handoff without dumping the primary photo iCloud account and thus our shared photo system. We are running yosemite OS X 10.10 and iOS 8.0.2... Is there any way to do this?

  • Game center wont recognise my apple ID but works with other accounts? On mountain Lion?

    Game center wont recognise my apple ID but works with other accounts? On mountain Lion? i tryed to test out the new game center on mountain lion and it will not let me log in no message pops up or forgot your password but when i try other accounts it works fine help please i really want to use game center for mountian lion!

    Game center wont recognise my apple ID but works with other accounts? On mountain Lion? i tryed to test out the new game center on mountain lion and it will not let me log in no message pops up or forgot your password but when i try other accounts it works fine help please i really want to use game center for mountian lion!

  • Photoshop CC: program error occures when working with videos

    Whenever I'm trying to trim a video in Photoshop CC I'm running into this error:
    "Could not complete your request because of a program error"
    I can't close it by clicking "okay", so I have to close photoshop via task manager.
    - I also came across this error when I was trying to duplicate a text layer while working with a video.
    - When I was using Photoshop CS6 several months ago trimming videos worked fine.
    - I've tested if the problem appears on my laptop (Win7, i5, on board intel hd graphics) in Photoshop CC, and it does not!
    - I've deinstalled all Adobe Products (and their plugins) and ran Adobe Creative Cloud Cleaner without any errors, then reinstalled Photoshop CC.
    - I restored my preferences.
    - My graphic board drivers are up to date.
    - My computer is a Windows 7 (64 bit) Home Premium, Intel Core i7-2600 CPU @ 3.40 GHz,  16 GB RAM with a NVIDIA GeForce GT 520 graphic board.
    I honestly don't know what's the matter. Unfortunately I couldn't find any other thread with the same problem.
    Hope you'll be able to help
    Thanks in advance!

    OK.  I suspect you might have run into one of the Mavericks bugs then.  I would certainly expect your system to handle 720 without complaining.
    Apparently Adobe have made Apple aware of these bugs, and have no more control over rectifying them.
    Try Google with 'Photoshop cc video Mavericks'
    http://forums.adobe.com/message/5826052
    I am not aware of any workarounds, but I use a PC and use PremPro for video anyway, but that's not to say there isn't one.  If this thread doesn't bring you an answer, start a new one with a subject line something like:
    Video Editing Problems with CC and Mavericks

  • Photoshop CS2 (program error msg)... Help please!!

    I have installed the full creative suite 2 on my new iMac. everything works fine except photoshop?!!?
    Illustrator works great, In-Design works great, But when i try to open a file or create a new page in PS it tells me "Could not create document because of a program error"???? ***?
    I had a previous version of CS and it worked fine for one day, then that started happening. I installed the CS2 trial version, and it would still give me the same error msg. I erased everything and installed the new CS2 (photoshop, illustrator , in-design and acrobat). It still gives me the same darn msg.???
    Any help would be greatly appreciated!
    thanks

    See the Adobe Knowledge Base document"Error 'Could not complete your request...' or 'Could not create a new document...' (Photoshop CS2 on Mac OS X v10.4)"
    I suggest whenever you have problems with third-party applications, the first place to start troubleshooting is with the application's documentation, then vendor's web site. Usually their sites have FAQs, lists of known bugs, or application-specific forums similar to these Discussions. Sometimes, unlike the Apple Discussions, the questions are even answered by employees of the vendor.
    The document cited above was found in 10 seconds by searching the Adobe support site.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X

  • PhotoShop CS2 "Program Error" when printing

    I am posting this to the Adobe Forums as well, but thought someone here might have some ideas. am having an intermittent problem printing from PhotoShop CS2 to an Epson 9800. When printing large files (200 MB average) to the Epson, PhotoShop will spool the job, taking about 50% longer than normal, and when complete, displays the following message..."The file XXXX.tif could not be printed because of a program error" No job ever gets to the print que. This happens about 80% of the time when printing. Quitting and restarting PhotoShop generally fixes the problem, and the file can be printed from another computer without issue, so this is not file specific. I have 8GB of RAM installed and PhotoShop running under 100% available memory, cache level at 8, with a dedicated 180GB scratch disk. Memory should NOT be the problem, though I do often have the full layered version of the file open in the background (I am printing from a flattened copy. I have observed that the problem is less likely to occur if no other files are open. I have a second G5 with the exact same software setup (OS, Print Driver and PhotoShop down to the decimal version #) that works perfectly every time. I have run all of the System utilities (Repair Permissions, FSCK, etc), reset the OSX printing system, reset PS preferences, trashed and re installed CS, as well as the Epson printer driver, all with no success. Any other trouble shooting ideas would be greatly appreciated. I would love to avoid a System reinstall.

    See the Adobe Knowledge Base document"Error 'Could not complete your request...' or 'Could not create a new document...' (Photoshop CS2 on Mac OS X v10.4)"
    I suggest whenever you have problems with third-party applications, the first place to start troubleshooting is with the application's documentation, then vendor's web site. Usually their sites have FAQs, lists of known bugs, or application-specific forums similar to these Discussions. Sometimes, unlike the Apple Discussions, the questions are even answered by employees of the vendor.
    The document cited above was found in 10 seconds by searching the Adobe support site.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X

  • Photoshop CS6 program error saving layered files

    I recently updated my adobe software and I am still getting issues with saving layered files. I keep gettting program error - only occasionally. Sometimes saving to my desktop works and other times it doesnt. Other coworkers are experiencing same thing ever since they updated. It happens when working on a layered file for any length of time and need to save it out as a layered photoshop file. We are forced to flatten and save as a tif and loose our layers. I think it has something to do with background task but not sure...

    Drag the file to your desktop, open the file there, do your edits, save, and then drag back.
    Let us know what you are working off. If server, what server software are you using. System preferences >> spotlight, uncheck all items.

  • Photoshop gives "Program Error" when I try to open files while VPN

    I think this may be a new one. While VPN on my company network, Photoshop CS cannot open any files. Either drag and drop, double click or even file open command. You get the clock and the message "failed to open because of a Program Error.... " or something close to that. I'm sure it says Program Error though. Works fine if I'm not VPN but soon as I'm on it stops opening files or even creating a new blank canvas gives that error. I checked Adobe forum and nothing there to find about this one. Anyone else have this happen?

    Hi, SSI.
    1. What VPN client are you using?
    As a guess, your VPN client may be blocking a port that PS CS may use for license verification over the Internet. The fact that it works AOK when not using the VPN would tend to support this hypothesis. As to what port it may be attempting to use, I can't say, but you may be able to find this out from Adobe and then work with your firm's networking staff to see if this port can be opened for use when the VPN is active.
    2. You noted that you "checked Adobe forum and nothing there to find about this one." Did you post to the Adobe Photoshop forum? If not, I recommend doing so.
    3. You wrote: "You get the clock and the message "failed to open because of a Program Error.... " or something close to that. I'm sure it says Program Error though."As FYI, in cases such as this, copying down the exact text of the message is helpful.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X

  • Photoshop CC program error when opening or placing files. VERY FRUSTRATING PLEASE HELP.

    I'm an advertising graduate student that relies heavily on Adobe programs for my multiple simultaneous projects throughout the school year, specifically Photoshop, Illustrator, InDesign, Muse, Edge Animate and Premiere Pro.
    I'm using a MacBook Pro running OS X Yosemite.
    I have been experiencing an incredibly frustrating issue with Photoshop and Muse, both CC 2014. I'll speak about Photoshop in this thread since, well, this is a Photoshop forum. This has been happening for almost a year now. I figured Adobe would've fixed this problem by now, especially given the myriad of crash reports I send.
    While working in Photoshop, sometimes when I go to place a file I get an error message that says "Could not complete your request because of a program error." It used to be that this error was fatal and I would have no other choice but to force quit out of Photoshop and restart it. We all know how incredibly time-consuming it is for Photoshop to open (especially 10-15 times in one sitting), and being in grad school, time is not something I have a lot of when I have deadlines and projects due.
    This error is still happening and for the same reasons; however, now I can still continue to work on my file, as long as I don't need to open a document or place an image...which doesn't help very much because I'm doing a lot of mockups and composites and need those functionalities. It happens probably 90% of the time when I try to place or open a document.
    For the record, it's a similar issue that's causing Muse to crash as well. When I try to add an image file, it causes the entire program to crash "unexpectedly," as Muse so eloquently puts it.
    Until recently I had kept CS6 on my hard drive and would dig it out to use in place of CC when PSCC would crash; however, someone told me that having both versions was likely the cause for the crashes. After much hesitation, I finally uninstalled all of CS6 from my hard drive the other day (the right way, not into the trash can, since someone is inevitably going to ask that question) and I'm still having this problem, and now I don't have my CS6 version to fall back on and now I'm in a really bad spot.
    I apologize for all the rambling, but I'm really very, very frustrated with this error, and I had to do something while waiting for Photoshop to restart. Someone please help.

    MacOS 10.10? Yeah, Apple is working on that bug.  They already fixed the crash in the open/save dialogs, but have a few more problems to address with the open/save dialogs.

  • Photoshop CS4 program error: deleted prefs, keeps coming back instantly

    I am running Photoshop CS4 extended on my Mac OS X 10.5.6 OS. Out of no where, I create a new file, try to fill a layer with a solid color, I get the generic program error message. I click OK to get rid of it, but it is erratic. I have to force quit the program.
    I deleted the pref file manually as well as Apple + Option + Shift keys while loading the program and had Photoshop delete it for me.
    What other files do i need to delete/reset for this to work properly again?
    My computer:
    Mac Pro Dual Quad (octo)
    12 GB of ram
    I pulled up activity monitor and it isn't using much memory.

    sounds like a bad directory I would run Diskwarrior or disk utility of the OS install DVD

  • Photoshop CS3 Program Error

    Since upgrading to Leopard I run Photoshop CS3 and I get a programming error message. I say OK and continue working. It also happens when I use the text tool.
    Anyone else? Solutions?

    Hello,
    First try emptying your cache in your home directory folder (Home>Library>Caches). Trash everything located in the folder except the folder itself. Quit Photoshop if open and try again.
    If that does not work, try deleting the preference file(s) for Photoshop (make sure Photoshop is closed).
    If the above did not work at all, then I recommend uninstalling and reinstalling Photoshop CS3.
    I hope this helps!
    Jason

  • Photoshop gives, Program Error, when attempting to use blending options in RGB

    This problem started today when i tryed to throw a drop shadow on a layer. in RGB mode.  "Program Error," appeared and would not let me access any Blending options.  Although, in cmyk mode it works perfectly fine.  Was some hotkey hit on accident or has something gone wrong?  Help!
    Adam
    Adobe Photoshop CS6 Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
    Operating System: Windows 7 64-bit

    Hmm.
    Can you tell us more about what you're doing and what sort of document(s) you are using?

  • Photoshop CS4 "Program Error" when using Text tool

    Hello. I was having problems with Photoshop displaying a "Program Error" every so often, so I deleted the preference file and all seemed good. But after deleting the preference file for my Photoshop CS4 and re-launching Photoshop, the text tool causes Photoshop to display a Program Error when using the tool. It never did this before. Should I reinstall Photoshop? I am using a Powermac G5 running 10.5.8. I have already tried repairing the disk permissions.
    Thanks

    Thats kinda what I thought too, but the problem started happening randomly. It started when we were trying to use photomerge with large photos. The program just started giving the program errors. I still think it may be a font problem, but without going through my 2000+ fonts and disabling them one by one, how can I resolve this issue?
    Thanks

  • Photoshop CS4 "program error"

    I am running MAC OSX 10.5.8 on a g5 and our office recently updated to CS4. For the first week, things went smoothly, now Photoshop is producing an error. "Could not complete your request because of a program error." In order to do anything in PS after I get that error, I have to Force Quit. So far it hasn't effected any other CS4 programs. I have uninstalled photoshop, then reinstalled. It worked for a few days, then started again with the error message. We have 4 machines running CS4 in our office and 2 of the 4 are having the same issue. HELP PLEASE!!! very frustrating.

    I am having the same problem doing something simple as selecting text, here is the text from the PSErrorLog.txt
    I am running OSX 10.4.11
    2009:08:05 10:15:20 : /Volumes/workarea/PS_11_Mac_Daily_Retail/20080919.r.488/photoshop/main/photoshop/xcode/.. /le/sources/ExifSupport.cpp : 3020 : REQUIRE failed
    2009:08:05 10:15:20 : /Volumes/workarea/PS_11_Mac_Daily_Retail/20080919.r.488/photoshop/main/photoshop/xcode/.. /le/sources/ExifSupport.cpp : 3020 : REQUIRE failed
    2009:08:30 00:37:31 : /Volumes/workarea/PS_11_Mac_Daily_Retail/20080919.r.488/photoshop/main/photoshop/xcode/.. /le/sources/ExifSupport.cpp : 3020 : REQUIRE failed
    2009:08:30 00:37:31 : /Volumes/workarea/PS_11_Mac_Daily_Retail/20080919.r.488/photoshop/main/photoshop/xcode/.. /le/sources/ExifSupport.cpp : 3020 : REQUIRE failed
    2009:08:30 00:49:37 : /Volumes/workarea/PS_11_Mac_Daily_Retail/20080919.r.488/photoshop/main/photoshop/xcode/.. /le/sources/ExifSupport.cpp : 3020 : REQUIRE failed
    2009:08:30 00:49:37 : /Volumes/workarea/PS_11_Mac_Daily_Retail/20080919.r.488/photoshop/main/photoshop/xcode/.. /le/sources/ExifSupport.cpp : 3020 : REQUIRE failed
    2009:08:30 01:05:42 : /Volumes/workarea/PS_11_Mac_Daily_Retail/20080919.r.488/photoshop/main/photoshop/xcode/.. /le/sources/ExifSupport.cpp : 3020 : REQUIRE failed
    Haven't installed any plugin just what came with normal installation.
    Anything would help tried deleted preferences.
    Thanks

  • Photoshop 2014 Program Error in text

    I am currently using photoshop CC 2014. And sometimes when I am tying text, or copy/pasting text into the PSD file, an message would pop up that I "Could not complete your request because of a program error" After which, I would be totally unable to do anything to the text box at all. The text box would be blank, any attempt at copy/pasting or typing text would just cause the message to repeat.
    It doesn't happen everytime I open photoshop CC 2014. Sometimes the text is fine. And then randomly it just happens. I can save the files. After which if I reopen photoshop CC 2014 it would be fine (and after a while may happen again).
    I think I'll try using photoshop CC 64 bit in the mean time to see whether if this is a program issue or font issue.
    I was just wondering if there is anyway I can fix this?
    EDIT: just some more details, I am using Windows 7.
    EDIT: Is there any other details I can supply for help on this?

    No, increasing memory usage isn't really helping. The error message appeared again, this time when I was trying to edit a text bubble I already placed inside the document:
    Here is the reviewed System Info:
    Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59  x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 4
    Processor speed: 2893 MHz
    Built-in memory: 8174 MB
    Free memory: 3735 MB
    Memory available to Photoshop: 7153 MB
    Memory used by Photoshop: 70 %
    3D Multitone Printing: Disabled.
    Touch Gestures: Disabled.
    Windows 2x UI: Disabled.
    Image tile size: 1024K
    Image cache levels: 4
    Font Preview: Medium
    TextComposer: Latin
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    OpenGL Drawing: Enabled.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.

Maybe you are looking for

  • CASE STATEMENTS AND CASE EXPRESSIONS IN ORACLE9I PL/SQL

    제품 : PL/SQL 작성날짜 : 2001-11-13 CASE STATEMENTS AND CASE EXPRESSIONS IN ORACLE9I PL/SQL ======================================================= PURPOSE 아래의 자료는 Case 문에서 oracle 8.1.7과 Oracle 9i의 New Feature로 8.1.7에서는 sqlplus 에서만 가능했고, 9i 부터는 pl/sql 까지 가

  • Executing DB2 Functions

    Hi , Is there a way to execute DB2 functions or procedures as part of process flow. OWB 11.2 allows to import but how is it executed ?? Connection is Native via JDBC drivers. Thanks, Jason.

  • How exactly does graph.performInference() work?

    So as far as I understand, if a rules index does not exist, calling this function will call a SEM_APIS.CREATE_ENTAILMENT using whatever info it gets from the attachment. I noticed however that when the rulebase specified by the attachment already exi

  • How to clear cache and cookies

    Hi guys, I am new to jsf. And I have one problem in jsf, How to clear cache and cookies. Please help me to solve this..

  • Why did updating software with PC Companion wipe all my settings and newly bought apps?

    Hi all, I have just connected my new ExperiaX10 mini to the computer and I dutifully tried to install the new software available following all the instructions.  The final step (as far as I got anyway) was to disconnect it from the computer and switc