Photoshop CS reinstallation issues

How do I get Adobe Systems to provide me with the activation code necessary to complete the reinstalling of my Photoshop CS on my new hard drive?

Unfortunatly photoshop cs will no longer activate.
The gist of the following post is you download photoshop cs2 to replace photoshop cs.
http://forums.adobe.com/thread/1195856

Similar Messages

CS4 Reinstallation Issues - Fireworks/Photoshop

Hello:
I apologize if this is in the wrong forum. I have recently had to uninstall and reinstall Adobe CS4 on my mobile workstation. Upon reinstall, Photoshop, Fireworks, VersionQue & Drive as well as the media encoder show an error and will not load. Adobe Support directed me to copy the contents of the intallation disks to my HD and try to reinstall, but I got the same error. Been through the install dialog about 12 times, but no progress on those programs and their associated components
Is there anyway to force the individual programs to load w/o the master setup.exe file on the main disk? Any suggestions?
Thanks, Mike
[email protected]

Mylenium:
I have already ran the cleaner tool after several install attempts. Prior to running that, Fireworks would load with the other programs except for Photshop and Cue, now it won't.
Computer: 32 bit Windows XP Service Pack 3 - Dell Precision M4300 - Intel Core Duo T7800 Chipset 2.6 GHZ w 4GB Ram - NVIDIA Quadro 360M Graphics card
5/11/2012 Log File
Extracted & Decompresed with Winzip - No information in the text file - Blank/0KB file size
5/12/2012 Log File
Extracted & Decompresed with Winzip - No information in the text file - Blank/0KB file size

Adobe Photoshop Touch Question / Issue

Hello,
I bought Adobe Photoshop Touch some time ago for my Samsung Galaxy Tab 8.9 and I liked it so much. Of all the apps I had for photo editing, this one gave me all I need. I used to own Adobe Photoshop CS2 on my old PC so I wanted something for my tab as well. I was very satisfied by this app until my tab died some time ago. After a pain of service and repairs, the tab worked again but it had a new issue. Anytime I used the device on something more demanding (i.e. playing games ) the tab overheated a lot and the screen started to touch itself very much as, if it was pressed all the time. After some time of struggle with it I decided to wipe it clean and pass it out to a family member who would maybe dedicate more time to fix it.
Last month I bought myself a new device ( Sony Xperia Z ) and I was eager to get all my data on it and apps of course. To my sadness Adobe Photoshop Touch is not compatible with my device now, and it just sits there in my app list doing nothing . I could install only Photoshop Express but it does not give me the full access I had with Touch. I saw that there is another product called Photoshop Touch for smartphones and it seems to be the same as what I had only phone edition.
My problem is that I can not get this new app unless I pay for it and I do not wish to do that because I already paid for the previous edition.
My question is: Can I somehow obtain the Smartphone edition and the previous version ( which apparently is for tablets I suppose ) be removed from my Google Play account. I would purchase the smartphone version but there is no point in having 1 app 2 times.
I would happily like the staff to remove my previous version from my account if they would gave me the smartphone version and I acknowledge that the tab app was more expensive than the smartphone version and Adobe will not refund me the money difference nor are they obligated to give me the smartphone version. I am just asking if it would be possible because I like that app and it's such a shame for it to be in my app list and not be used. Thank you for your time in reading this and no matter what answer I get, I will be ok with it. Have a nice day .

I don't think you'll have much luck. PS Touch for tablets was designed for just tablets; PS Touch for phones was designed for just phones. Touch for phones came out a little later than Touch for tablets. (By several months, if I recall.) On the brighter side, if you ended up buying Touch for phones, you'd be covered no matter which device you had.
Both are very similar in function. I believe the only differences are their UIs; Touch for tablets is landscape-oriented-specific while Touch for phones is portrait-oriented. (Some elements are also placed differently.) I imagine this allows for maximum utilization of screen real estate and element placement.

Photoshop CS4 Extended, issues with resolution and font sizes on Mac

I have Photoshop CS4 Extended, which worked fine on my old 15 inch Macbook Pro, I think it was 2011 and had high definition display.
I now have a new 15 inch 'late 2013' Macbook Pro with retina display (2880 x 1800), and OS 10.9.4
I have 2 problems:
1) Using photoshop now, the resolution is a lot worse than with my old computer, even though my screen is higher resolution.
For example, the images themselves are worse resolution on my display, far less crisp and more pixelated than any of my other programs. And even the windows such as 'save as...' screens are terribly pixelated also. Is there a way to fix this?
2) When using the type tool, I cannot find how to change the size of the font. There used to be numbers which I could change, and also select the font type, both on the top menu bar always visible. Now there is not anymore. What there is there at the top, is what looks to be a bar on top of another bar. The top layer bar is on the left and reaches about one third of the way across the top, and I can drag it by its corner so it can extend more, but not less. It looks like there are things behind it which I cannot see, because it is over the top of them. Perhaps the text size and font options are stuck behind that. What can I do?
Many thanks!
Justin

Hi JJMack, you said "Seems like you want a low resolution display hook and external display to it." I do not know what that means. I did a google search for "low resolution display hook" and it came up with zero results. Also I do not have an external display, only my laptop.
Does anyone know what I can do to fix this issue? I would greatly appreciate any solution.
Thank you!

Photoshop CC2014 lag issue...

Every since the big updates of 2014 (CC, Yosemite), and the ensuing debacle of hardware/software issues, I finally have things working again. Except for one little caveat:
Everytime I restart Photoshop (every morning for the most part), if I don't go into the Library and delete the Settings in the Settings folder, I have to deal with an annoying lag in the drawing. Also, after a few hours of drawing, same thing.
It's as if it's bogged down, and refreshing is a beat or two behind. Just a split second, but more than enough to deem everything unworkable.
To remedy this, I shut down Photoshop, and delete the settings (.psp file) in the PS settings folder in the Library. Thus, in addition to all my prefs being cleared out and reset, and am warmly greeted by the "Welcome to Photoshop! Would you like a tutorial?" screen. Brushes, everything, all back to square one.
Very annoying, but I can't seem to find any other solution.
Keep in mind, everything worked great until the last updates.
Have uninstalled and reinstalled all software.
Using a late 2013 13" Macbook pro, 2.6 GHz Intel Core i5, 8GB 1600 mHz DDR3, Graphics: Intel Iris 1536 MB. Plus, I alternate between the Wacom Cintiq 13HD and the Cintiq 22HD.
Any insight or solutions?
Thanks!

Just in case anyone sees this post, it appears as if the problem lies with the Rulers. I've only been testing for few hours now, but it seems that turing the Rulers off solves the lag issue! Huh!

Windows 8 Release Preview/Photoshop CS6 Licensing issue

I bought and installed Photoshop CS6 on Windows Consumer Preview and it worked flawlessly. I then installed Windows 8 Release Preview. This had to be a clean install. I didn't know I had to deactivate Photoshop before doing the clean install. Installed without a problem. Now when I try and run CS6 it says that the license has expired. I have done all the web and Adobe support told me to do but still has the same issue. Other than waht this article says: http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html Adobe support isn't interested in helping.
Can anybody help?

I do know there's at least one person on this forum who is using Windows 8 (Kelly is I believe his name) and has gotten Photoshop activated properly.
I've been testing Windows 8 for the past several days (in virtual machines). Microsoft has actually made it worse to use in the release version. They've completely removed Aero Glass, for example, so now everything just looks flat and lifeless. I've written a book that describes how to configure and augment the OS so as to get work done with it. But I'm not sure people are going to want to upgrade to it wiith it looking this bad!
Have you tried removing Photoshop CS6 and using the Creative Suite Removal Tool to clean remnants of it up, then reinstalling? I'm sure the telephone support people would have suggested that; I'm just confirming.
Only thing I can imagine is that Windows 8's UAC system is somehow getting in the way of Photoshop retaining its activation data. It's no longer possible, using the Windows 8 UI, to completely disable UAC, though it is still possible to do it through registry manipulation (something best done by power users and system gurus). If one does apps will no longer run in the "UI formerly known as Metro" - which suits me fine, but may not be good for most folks.
Have you tried running the installer As Administrator?
-Noel

Photoshop/illustrator transfer issues and error

I've transferred my photoshop and illustrator from my old mac to another by using time machine, and I deregistered my old accounts on my old laptop to use it on my new set-up, but unfortunately I keep receiving 150:30 errors. I've tried scouring the internet for solutions, but I can't find a solution. I can't locate my serial numbers for the products either. I've had them for about four years. Could someone please help me with this problem? It's vital that I have these products for my job.

You need to install Adobe products, transferring them will not work. You should be able to find your serial numbers thru your Adobe account online. If you need help getting them, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Photoshop CC having issues with one PSD file (Download inside)

I'm running Windows Enterprise 7 X64, 8gb DDR3, 1TB WD Black. AMD AM3 965.
Just a simple graphic I'm working on for my company... Nothing special.
It has over 700+ layers/deminsions are 2560x1024. They layers are mostly Pushpins on a map (Graphic is a map).
Now I was cruising along and finished part of the graphic, and saved the file to work on for another day. Today I opened the file only to be hit with this huge lag trying to open. I figured it was my system so I did routine cleaning, and the works, but still had issues... Even when open it lags out photoshop. I even tried it on my other graphics station and at home, still lags.
I work with 1gb files day in and day out, but this small 7mb file is a killer.
I figured out a solution, basically I added a folder... That was it! Adding a folder fixed the lag.
Here is the PSD without adding a folder: https://www.dropbox.com/s/kziuoi5nj9azb3n/20130725_ProgenyES_MappedClients.psd (Ignore the folder naming, I didn't get a chance to finish it)
Download it, see for yourself.
Also, the background looks pink, but its white... Not sure if that is because of the pushpins which are kind of pink making the background look pink?!

In both my Mac and PC versions of Photoshop CC, the background is white. I run Windows 7 64 6GB ram. Your file is correctly tagged sRGB which means the colors are correctly read. My PS color settings in both cases are NA General Presets 2. My browsers show white as well.
I tend to use a neutral gray interface instead of dark. I don't know if that influences how a picture looks to you.
Sometimes having an Adobe RGB workspace can make sRGB files take on a pink cast. Check "ask when opening" and select an sRGB option.
Using the eyedropper, the white background is 255,255,255 pure RGB white.
This file opens instantly.
So I'll await any followup questions if you have any.
Gene

Photoshop CS6 Raw Issue

I am unable to open a RAW file from my Nikon D7100 DSLR camera in Photoshop CS6. My version of Photoshop CS6 is 13.0.1.2. My camera raw version is 8.1.0.43.
Is there a solution to tis issue?

Have since gotten direction from Adobe Support. As long as I upload camera images to my computer using Adobe Bridge, there is no problem opening any Raw files in PS CS6 or Camera Raw.

Photoshop CS5 Droplet Issues

So I have to pose this question to you all since we are having a rather massive problem at my work here with this. The company I am working for is a large automotive restoration parts company and we have 7 full vehicle catalogs. Here is a bit of the explanation to what is we are doing.
Basically what is happening is that we use droplets to convert images to CMYK profile for our printer, create a web jpg and thumbnail and place it in the appropriate folder for being transferred to our database. The action we are using for this is as follows.
Save For DB and Web
Save- to a location on our server
Convert Mode- RGB for web
Image size- to reduce the size for web
Export- as jpg for web
Image size- reduces size for thumbnail image for web
Export- adds _thumbnail behind part number
Close
We have 5 different droplets that do basically the same thing in the end. Our work flow here is nothing special but here is now it work. All images are placed on a server(Apple server running Snow Leopard Server 10.8.6) for use in our catalog(linked in to Indesign) all as EPS. For the web jpgs the images are transferred into a large folder which once a week or so we run a bulk loader in our database software for use with our website. Images are transferred to the web server and all is deleted once it database has the image imported.
Now here is the problem. Randomly the droplets will not make one or more of the files when it runs. Most of the time it is perfect and has no issues. Sometimes it will create the EPS and not the jpgs, other times it will create only the thumbnail and others just the EPS and web but no thumbnail. It is just random and across 5 different droplets(only difference between them is where the EPS is saved to, the jpgs are saved to the same place in all of them). We recently updated all the droplets to CS5 .app extension as before we though the issue was because we were running CS3 created droplets but the issue has not changed. I am running them on both an iMac and Mac Pro, both running Snow Leopard 10.6.8 and they both have this issue. I am running the latest version of CS5 with all updates(have CS6 on order and will be trying that shortly). No once else has this issue like I do but I am running the most images on the droplets to place in the database so I think that is why I am seeing the most errors. One of my former coworkers was having this issue for years before I worked here and he was having them until his last day here. I am at a loss but I have a feeling that it has to do with the Apple Server that the department is using. I am not an apple fanboi at all and dislike using apple products but it is what I have to do in order to get work done so I continue to do it. So unless the computer knows I dislike it and is doing this as a form of revenge it has to be something. I personally think it is the server but I wanted to though out there to see what others think it could be.
I decided to make new droplets from scratch and have them saved onto a difference server as well as the original to see if it is a server. The second server that I am saving to has been perfect, while the normal server that is supposed to be is having issues. The server is the same controller, but has different RAID banks. The second server is limited access to only me and the other photographer I work with and is just a backup server.
Anyone have any ideas on what is going on or has encountered this issue before?
Nick

Yes, open a raw file with Photoshop's Camera Raw, then move the sliders around - e.g., Shadows, Highights, Blacks, Whites, to bring the extreme parts of the exposure in.
It's surprising what results can be gotten from a single raw file:
Several examples:
JPEG From Camera:
Processed Raw File:
JPEG From Camera:
Processed Raw File:
-Noel

Photoshop Pen Pressure Issues

I'm not actually sure that this is the correct place to post this. I don't have a question per se, as I've fixed the problem, but I would like to address an issue with Photoshop and my pen tablet and hopefully help others who might have the same problems. I recently built a new computer and, upon installing my Wacom Bamboo and Photoshop, found myself unable to use the pen pressure settings in Photoshop, which had previously worked just fine on my old machine. I tried everything I could find on the web to fix the problem: reinstalling the tablet drivers, installing old driver versions, turning on and off various settings, nothing worked, when finally I stumbled across a post by someone who offhandedly mentioned that they started Photoshop with their pen, instead of their mouse, and that their pressure settings worked just fine. I was kinda skeptical that such a trivial-seeming thing could be the fix, but I tried it, and lo and behold, it worked! If anyone here knows why I'd be interested in knowing, just for the sake of curiosity, but I hope this simple fix can save some time and frustration for other users.

Photoshop CC 2014 changes stylus use to use Microsoft system API's, with these API's you need to have Windows Ink enabled. These API's give better stroke results and improve the out of the box experience for users using Windows tablet/convertible devices. If you want to go back to the old WinTab implementation of previous versions do the following:
Create a file that contains instructions to revert to the WinTab functionality.
Create a text file in a text editor such as Notepad.
Type in the following lines:
# Use WinTab
UseSystemStylus 0
Save the file as a plain text file named PSUserConfig.txt, and save the file into the Photoshop settings folder: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2014\Adobe Photoshop CC 2014 Settings\.
To turn off the gestalt's functionality, delete the PSUSerConfig.txt file. Or, move it to a different folder if it doesn't contain any other commands, or change the lines so they read:
# Use Win8 native tablet support
UseSystemStylus 1

Photoshop Gradient Banding Issues

I have tried the solutions I have read concerning this issue and none have worked for me. I have used Photoshop for a long time and this didn't used to happen. Why doesn't Adobe fix this issue??? I don't want to use nor should I be expected to use the noise blur solution to fix a problem that didn't used to be a problem. I have gotten by the past few months trying to in most ways design around using photoshop for blends but it is extremely frustrating. Here is what I get no matter what colors I am blending:
http://michaelsterlingdesign.com/banding.png
What is the dealio and is there a series of special settings that need to be set when using an Apple iMac that is only 1 year old? I love Adobe products but this is driving me mad.
Any help I can get will be greatly appreciated.

It is not just the gradient tool it is the paint brushes that have this problem as well.
So in essence you are telling me that Apple products can't use or display photoshop images because they aren't up to date with the latest display capabilities?
I use an iMac at home and a Mac Pro at work with the same display results.
Bit depth is the cause? 32 bit gives a smoother transition but slows the app way down. So in order to get smooth transitions using the gradient tool or the brushes I have to use 32 bit documents or change the colors in my document by adding noise to them?
Is this true?

Photoshop CC stability issues

Hey Guys ...... just wondering if others are having any of the same issues I am encountering on CC and my Mac?
Often when working my cursor disapears and I have to minimise CC, click on anything except Photoshop ..... maximaize back up and my cursor is back ???
This issue has never happend on any other version of Photoshop ????
I am a Wacom user by the way, just in case this may influence things.
Also when using the "apply image" command ..... when choosing which layer ...... if you don't choose the drop down arrows precisely (but instead hit the main radio button) ...... CC instantly crashes ??
This tends to happen with large files ..... although I have 12GB assigned to CC??
Any input appreciated guys
Cheers Dave

Often when working my cursor disapears and I have to minimise CC, click on anything except Photoshop ..... maximaize back up and my cursor is back ???
What is your OS exactly?
Do you use two monitors?
Can you reproduce the issue or does it happen seemingly randomly?
Also when using the "apply image" command ..... when choosing which layer ...... if you don't choose the drop down arrows precisely (but instead hit the main radio button) ...... CC instantly crashes ??
Could you mark on a screenshot which location in the dialog you mean and post it?
Are Photoshop and OS fully updated?
(Consider this more of a bump than actual help …)

Photoshop CS5 HDR Issues

Hi,
I've been using HDR with Photoshop CS5 for quite some time, and I'm now switching to CS6, but am having some troubles that I've never had before.
Here's a rundown of what's happening. First, I go to file -> automate -> merge to HDR
I then make the changes to gamma, exposure, etc. I leave the 16-bit and local adaptation alone; I've never changed any of that before. Someone mentioned how that could be an issue, but I never adjust any of that. After making the desired edits of colors, exposure, etc., I hit process. I'll show here what I get in the "preview" window where all of the work is being done, and then what the end result is.
Preview window:
What it comes up with after:
Any thoughts or ideas would be greatly appreciated!

Yes, open a raw file with Photoshop's Camera Raw, then move the sliders around - e.g., Shadows, Highights, Blacks, Whites, to bring the extreme parts of the exposure in.
It's surprising what results can be gotten from a single raw file:
Several examples:
JPEG From Camera:
Processed Raw File:
JPEG From Camera:
Processed Raw File:
-Noel

Photoshop CC Installation issues

I am having problems installing Photoshop CC (Trial Version), it appears to successfully download but then fails installing an update - I get a U46M1P6 error on the update installation.
Even though the installation appears to install successfully, whenever I try and open it I get an error message. I have run the Adobe Support Advisor software and no issues have been found.
System details:
Error shown on Creative Cloud:
Error shown when trying to launch PhotoShop
Report from Adobe Support Advisor:
Any advice gratefully received!

Thank you for your comment, however could you expand on "does not meet requirements"
In what way does my system not meet them?
Pete

Photoshop CS reinstallation issues

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