Photoshop CS1 wont open anything - big issues!
Hi
Photoshop has started to do an odd thing ...and I am in crisis as I am a photographer and kind of need it!
It will not open ANY image file, of any size, or any time via any opening method - double clicking on the file, dragging onto the dock icon, using Finder and File Menu>Open or going into P/Shop and using File Menu>Open.
Photoshop opens fine and does all the usual things when opening an image file - it even gives me the dialogue box when the Colour Settings do not match the work space.
Then, every time it gives me a message saying: "Could not complete your request because of a program error".
It give the same message if I try to create a new file within P/Shop.
Thus far I have:
- Repaired disk permissions
- Binned P/Shop prefs
- Uninstalled and re-installed the whole of Creative Suite 1 (!!!)
- Tried a new user account and the problem was the same.
- I read about needing to put "Adobe Unit Types" File into a folder called "ScriptingAdditions" at HD/Library/ScriptingAdditions. (This was already there, but I tried an old version from an archived OS 10.4.4, and then downloaded a new version of it from the web and tried that).
- Put this file in every library I could find on the Mac (that was out of desperation!).
- Restarted about a billion times.
- Checked Adobe.com for updates and help.
- Added any available updates for CS1
-Trawled the web for hours looking for a solution.
- Disconnected from the internet while opening a file (As Adobe suggested - like that it gonna do anything?!?!?)
- run /sbin/fsck -uy at the command prompt after starting up in single user mode.
- Torn my hair out
- Sworn a lot.
- Wondered why the **** I spent sooooo much money on Creative Suite!
-Resisted temptation to put foot through monitor
Frankly, I think I have done pretty much everything possible and am clean out of ideas - any thoughts anyone?
My info - OS 10.4.7, Photoshop CS1 (Part of Creative Suite CS1).
This has only happened since I installed OS update to 10.4.7
Please help!
Thanks
Rob
I personally have found that sometimes it's harder to isolate things once I have been mucking about so much (and being so frustrated.) I have found that buying a firewire external drive and re-installing the OS fresh and creating one account and only installing that one app almost always works.
I can then limp along and migrate settings or file an honest bug report that states so simply that the only things there are Mac and Application X that it's easy to find a solution or get back to work.
Sorry it's probably not what you wanted to hear, but sometimes the sure bet is worth the added time and hardware. And you will then have a spare drive to use a tool like carbon copy cloner to make bootable backups every so often so when the inevitable strikes, you can keep working...
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Process: Adobe Photoshop CS4 [240]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]) (11.0.2)
Code Type: X86 (Native)
Parent Process: launchd [98]
Date/Time: 2010-11-19 17:02:56.045 -0600
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 23431 sec
Crashes Since Last Report: 37
Per-App Interval Since Last Report: 157 sec
Per-App Crashes Since Last Report: 36
Anonymous UUID: 01072594-E505-4908-B42B-3FFA43707024
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000010
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libFileMgmt.dylib 0x1b01458c SubtractUses + 3887
1 libFileMgmt.dylib 0x1b014779 SubtractUses + 4380
2 libFileMgmt.dylib 0x1b00b1fa 0x1b007000 + 16890
3 libFileMgmt.dylib 0x1b0126e4 CheckLicense + 172
4 ...esoftware.activationtoolbox 0x1acd8ac3 ActivationToolbox::CheckLicense() + 139
5 ...esoftware.activationtoolbox 0x1acd8c05 ActivationToolbox::ActivateProductWithDemo() + 109
6 ...kubotaimagetools.dashboard2 0x267861eb CheckActivation() + 53
7 ...kubotaimagetools.dashboard2 0x26768caf HandleFirstIdle(unsigned long, _ADsc*, long, void*) + 127
8 com.adobe.Photoshop 0x00230f48 0x1000 + 2293576
9 com.adobe.Photoshop 0x0006b8ed 0x1000 + 436461
10 com.adobe.Photoshop 0x00069806 0x1000 + 428038
11 com.adobe.Photoshop 0x00063c65 0x1000 + 404581
12 com.adobe.Photoshop 0x00063dd3 0x1000 + 404947
13 com.adobe.Photoshop 0x0006212f 0x1000 + 397615
14 com.adobe.Photoshop 0x002205da 0x1000 + 2225626
15 com.adobe.Photoshop 0x00220666 0x1000 + 2225766
16 com.adobe.Photoshop 0x00003812 0x1000 + 10258
17 com.adobe.Photoshop 0x00003739 0x1000 + 10041
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x97d08982 kevent + 10
1 libSystem.B.dylib 0x97d0909c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x97d08559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x97d082fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x97d07d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x97d07bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x97d07a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x97d07fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x97d07bc6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x97ce2142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x97d0fcfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x97d5846f pthread_cond_wait + 48
3 com.adobe.amt.services 0x09cf6552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x09cf1995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x09cf65b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib 0x97d0f85d _pthread_start + 345
7 libSystem.B.dylib 0x97d0f6e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x97ce214e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9288fc42 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x2452ceff 0x244fd000 + 196351
3 ...ple.CoreServices.CarbonCore 0x9285d85a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x97d0f85d _pthread_start + 345
5 libSystem.B.dylib 0x97d0f6e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x97d100a6 __semwait_signal + 10
1 libSystem.B.dylib 0x97d0fd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x97d119f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9289251e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9287dea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92879873 MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x9285d85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d0f85d _pthread_start + 345
10 libSystem.B.dylib 0x97d0f6e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x97ce220e mach_wait_until + 10
1 libSystem.B.dylib 0x97d69819 nanosleep + 345
2 com.adobe.PSAutomate 0x273381b1 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x27338211 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x27328dc6 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x273384d3 ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x97d0f85d _pthread_start + 345
7 libSystem.B.dylib 0x97d0f6e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x97d07a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x97d07fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x97d07bc6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0000000c ebx: 0x1b0143ef ecx: 0x00000000 edx: 0x00000000
edi: 0x1a5581f0 esi: 0x2797d160 ebp: 0xbffff0a8 esp: 0xbffff070
ss: 0x0000001f efl: 0x00010206 eip: 0x1b01458c cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000010
Binary Images:
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0x97e89000 - 0x97e89ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x97e8a000 - 0x9800cfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <35DB7644-0780-D2AB-F6A9-45F28D2D434A> /usr/lib/libicucore.A.dylib
0x98d96000 - 0x98ddafe7 com.apple.Metadata 10.6.3 (507.12) <8632684D-ED4C-4CE1-4C53-015DFF10D873> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x98ddb000 - 0x98df3ff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x98df4000 - 0x98e37ff7 libGLU.dylib ??? (???) <F8580594-0B38-F3ED-A715-CB3776B747A0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98e38000 - 0x98e5cff7 libJPEG.dylib ??? (???) <46AF3A0F-2B8D-87B9-62D4-0905678A64DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x98e5d000 - 0x98e5dff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x98e69000 - 0x98e6aff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x98e6b000 - 0x98edaff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <706684C7-AFA0-B036-274A-D02F8961DED5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x98ee2000 - 0x98f62feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x98f63000 - 0x99064fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib
0x99065000 - 0x990b2feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <87BA2C52-8451-F0E5-DCDE-E0B9E4D40405> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x9930d000 - 0x9934fff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <29E5ABCF-6D8A-0CE0-B480-C7D240FF8575> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x99350000 - 0x99400ff3 com.apple.ColorSync 4.6.3 (4.6.3) <AA1076EA-7665-3005-A837-B661260DBE54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x99401000 - 0x99404ff7 libCoreVMClient.dylib ??? (???) <1F738E81-BB71-32C5-F1E9-C1302F71021C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x99423000 - 0x99424ff7 com.apple.TrustEvaluationAgent 1.1 (1) <FEB55E8C-38A4-CFE9-A737-945F39761B4C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x99552000 - 0x99552ff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9958c000 - 0x999c1ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate 1.3 (1.3.12) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba300000 - 0xba301fe7 libCyrillicConverter.dylib 49.0.0 (compatibility 1.0.0) <917C387A-1F4E-F72C-514D-862CF11A822C> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0xba500000 - 0xba501ff7 libGreekConverter.dylib 49.0.0 (compatibility 1.0.0) <AA1231CD-A969-83A5-E1EA-EABBF5F2F0EC> /System/Library/CoreServices/Encodings/libGreekConverter.dylib
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <B339B85B-1B6D-81D8-1281-7B8C8A517329> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <EF3E3210-927F-DB9F-4CD4-4039A2AE2F84> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xbb500000 - 0xbb500ff7 libThaiConverter.dylib 49.0.0 (compatibility 1.0.0) <F867783A-58D2-3D05-2F4A-D0CD94D3F627> /System/Library/CoreServices/Encodings/libThaiConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f13
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDE721010SLA330, 931.51 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: My Book 1110, 0x1058 (Western Digital Technologies, Inc.), 0x1110, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000I have had the same problem as of 2 days ago and I also use Kevin Kubota and what is the solution because I had to uninstall and reinstall to the original Photoshop CS4 and I can not add any of my actions from Kevin Kubota and then it crashes, Please advise on what to do? thanks
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Photoshop PDF wont open in Reader at Service Bureaus
I have rasterized 6 illustrator files in Photoshop and saved as PDFs. They display fine on 3 computers at home in Reader. But when i go to kinkos or Alpha Graphics a blank page appears with an error message about a drawing problem when opened in Reader. However the photoshop pdfs will open in photoshop at the service bureaus, but not in Reader. i went home and carefully converted and saved AI files as Photoshop PSD and took care to put them on flash drive correctly and eject usb volume the right way. I have never had this problem before and service bureau employees were stumped. they figured just resaving, renaming and being carefull with flash drive would solve problem, but no.
same problem with 10.1.6 and it seems more to do with links with % in the url ... first time no problem, sencond time it can not find the page for some reason or a popup occours saying that i need to close Acrobat Reader if it is still opened somewhere.
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Photoshop CS3 wont open any files?
I'm running photoshop cs3 and recently every time I try and open a file nothing happens, well what happens is I see the open file box pop up and disappear and then I can not do anything in PS, every time I click something I hear a noise and thats it, I have to restart Photoshop.
The only way to open a file is if I drag and drop a file in PS.
I'm running windows XP service pack 2 if that helps at all, and yes I have reinstalled and the problem still persists.and if that doesn't work, try this:
http://www.adobeforums.com/webx/.ef4a07f/1 -
Hello. Adobe Photoshop 10 i've had since christmas. It has worked fine up until about two weeks ago. Suddenly, it requires me to agree to the license agreement. When I do, it doesn't load anything, so the program will not open. I have tried the other user trick, and that doesnt work either. Any help would be great!
Try this.
Mac:
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
Windows:
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html -
my photoshop CC will not work bridge and lightroom 5 open just fine but when i go to open photoshop it asks me to log in every time and when i do and it says im good to continue it just asks me to login again today is the first time i am experienceing this problem i have been using CC for about 2 to 3 months now need this problem fixed asap please
Open the Desktop Application manager. click on the little cog icon > Preferences > Account.
If you sign out, and sign back in again, that will force the Desktop Application Manager to rescan your system and check installed Adobe apps.
I think that the latest updates fixed the 'You have been signed out' problem. If not the fix is a bit long winded, so try first, and if you are stuck I/we will talk you through the fix.
Photoshop: Basic Troubleshooting steps to fix most issues -
My Photoshop CS3 wont open help!!!
Even though its old I still use PS3 and I went to open it and this window pops up with a white box and no text that I was unable to close (only the yellow dot option to minimize) It says on the top "Adobe Photoshop CS3 Extended" and in the photoshop dropdown menu almost everything is greyed out and the program never opens. I really need to edit some photos please help.
This might be the solution:
http://helpx.adobe.com/creative-suite/kb/blank-registration-screen-cs3.html -
My photoshop CS5 wont open fully! How can i fix it?
When I click on my photoshop icon it loads and opens. But instead of opening fully and looking normal, it only opens the top and sidebars. There is no white workspace box in the middle. All i see is my desktop in the middle. It is like there is nothing there. Its like the program is incomplete or something. I need help I cant figure it out! Please let me know if you know what to do.
Because it is how Mac OS applications used to work. When the application frame was introduced to make the experience similar on both platforms, and bring tabbed views, some long time Mac users complained, as it is often the case when a company other than Apple makes a change for an improved experience in the interface. Adobe seemed to have reacted and provided a more "Mac-like" default interface.
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Adobe photoshop elements wont open
I had to re install adobe elements 12 , after re installing i cant seem to open the program up now ?
Hi philipt,
Thanks for posting on Adobe forums.
Please follow these steps:
Try to rename SLCacje to Slcache.old
C:\Program Files (x86)\Common Files\Adobe
and
SLStore to Slstore.old
C:\ProgramData\Adobe\SLStore
and Right Click on the Photoshop Elements 12 icon and run as administrator
Please let me know if this helps.
Regards,
Sandeep -
IDVD wont open-- software update issues
Im having issues with the iDVD application. I click it open, and it bounces on the dock, but then it freezes. I cant open an existing DVD project directly, or through opening the application first. I thought it might need a software updated (its version 6.0.4) but when I downloaded the new version (7) the software package said there wasnt an eligible application found.
Help?
I need to burn a project
(And I'm on Macbook)Hi
Not knowing the origin to Your problem - General approach when in trouble is as follows:
• Free space on internal (start-up) hard disk if it is less than 10Gb should rather have 25Gb
• Hard disk is untidy: Repair Permissions, Repair Hard disk (Apple Disc Util tool)
• Delete iDVD pref file - *or rather start a new user/account* - log into this and re-try
• Program miss-match: iDVD 5.0.2, Mac OS X.4.11 AND QuickTime 7.4.1 - is OK - DON’T work under Leopard
• Program miss-match: iDVD 6.0.4, Mac OS X.4.11 AND QuickTime 7.4.1 - is OK (might work under Leopard)
• Program miss-match: iDVD’08 v. 7.0.1, Mac OS X.4.11 AND QuickTime 7.4.1 - is OK (might work under Leopard)
• iDVD (08) v7 Locate theme folder. Move out iDVD1, iDVD 2 and eventually iDVD4 folders to desktop - re-try
iDVD 6.0.4 and iDVD 7.0.1 are compatible with Mac OS X 10.5 Leopard
iDVD pref file resides: Mac Hard Disk (start-up HD)/Users/"Your account"/Library/Preferences
and is named: com.apple.iDVD.plist
While iDVD is NOT RUNNING - move this file out to desk-top.
Now restart iDVD. -
ICal wont open due to issue with Webex plugin how do i get it to open or remove plugin
Whenever I try to open iCal i get the message iCal quit unexpectedly while using the Webex Plugin plugin. don't know what to do next.
Greetings,
I use WebEx all the time and have never heard of an iCal / WebEx plugin but it sounded intriguing so I did some google searches and looked at Cisco's website and could find no reference there either. If you have any idea where this plugin came from I would be curious to know (it might be useful if it were working).
Try running the Mac Cisco-WebEx Uninstaller and see if that helps.
What version of the Mac OS are you running?
What version of iCal are you running?
Create a new user account on the Mac: http://docs.info.apple.com/article.html?path=Mac/10.6/en/8235.html
Login to that user and test iCal -- does it work in this new user?
Cheers. -
Hello,
I was working on a project the other night and everything was working really well. Today I went to open it to edot and everytime I click on the file it just "flashes (?) as if to open, but nothing else happens. I can't even get Imovie to open when I plug my DVR in? Any advice?oh ok, so would i have to convert the divx file into something else first? what formatt does itune do? im guessing quicktime? anybody know any good softwares that can convert different video formatts to quicktime (if thats what formatt itunes does)?
thanks
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